Video card, driver or both.

August 25, 2008

The original configuration was AMD Phenom9600, Asus M3A motherboard, Asus

EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64 installed

without any problems, sleep mode would cause a video lockup and there were

intermittent video restarts. Changed the video card to an Asus EAH2600XT

(ATI PCI-E) video problems were still the same. Changed the motherboard to

an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64 installed without any

problems, with either video card the same video problems and sleep problems

were present. Removed the video card to try the onboard video (Nvidia

GF8300) all video and sleep problems were gone. Initial testing on the

original motherboard with only 2x1GB ram had no effect on the original

problems. Further testing with an Asus EN6600TD (Nvidia PCI-E) video card

and an EVGA 6200 (Nvidia PCI) video card eliminated the video and sleep

problems. The WEI for the EN8500GT & EAH2600XT was 4.4, with the onboard

video it's 4.2 which means nothing since everything else tests at 5.8 or 5.9

and the system is functioning properly. The thought that DX10 support could

have been the cause isn't true because the GF8300 onboard chipset has DX10

support. Drivers are possible but not likely since the EN8500GT and GF8300

were running the GF175.16 drivers. Further testing isn't planned since the

system is currently functioning properly (until I break it).

--

Dennis Pack

Vista Enterprise x64

Phenom9600

August 25, 2008

RE: Video card, driver or both.

Dennis,

You have certainly made some research, man!

Two different motherboards with completely different chipsets.

Two different families of video cards.

What is the common factor between your installations?

Some PCI card we are overlooking?

Carlos

"Dennis Pack" wrote:

> The original configuration was AMD Phenom9600, Asus M3A motherboard, Asus

> EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64 installed

> without any problems, sleep mode would cause a video lockup and there were

> intermittent video restarts. Changed the video card to an Asus EAH2600XT

> (ATI PCI-E) video problems were still the same. Changed the motherboard to

> an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64 installed without any

> problems, with either video card the same video problems and sleep problems

> were present. Removed the video card to try the onboard video (Nvidia

> GF8300) all video and sleep problems were gone. Initial testing on the

> original motherboard with only 2x1GB ram had no effect on the original

> problems. Further testing with an Asus EN6600TD (Nvidia PCI-E) video card

> and an EVGA 6200 (Nvidia PCI) video card eliminated the video and sleep

> problems. The WEI for the EN8500GT & EAH2600XT was 4.4, with the onboard

> video it's 4.2 which means nothing since everything else tests at 5.8 or 5.9

> and the system is functioning properly. The thought that DX10 support could

> have been the cause isn't true because the GF8300 onboard chipset has DX10

> support. Drivers are possible but not likely since the EN8500GT and GF8300

> were running the GF175.16 drivers. Further testing isn't planned since the

> system is currently functioning properly (until I break it).

>

> --

> Dennis Pack

> Vista Enterprise x64

> Phenom9600

>

August 25, 2008

Re: Video card, driver or both.

Carlos:

There were no PCI cards installed on either motherboard. The only weak

spot could be the power supply, Enermax 550 watt. I didn't think of using

the smaller video cards on the M3A motherboard.

--

Dennis Pack

XP x64 SP2, Vista Enterprise x64 SP1

WHS, Office Professional Plus 2007

"Carlos" <Carlos@discussions.microsoft.com> wrote in message

news:4CA7C5E5-2725-4A4A-B609-DCE0F77A2C7B@microsoft.com...

> Dennis,

> You have certainly made some research, man!

> Two different motherboards with completely different chipsets.

> Two different families of video cards.

> What is the common factor between your installations?

> Some PCI card we are overlooking?

> Carlos

>

> "Dennis Pack" wrote:

>

>> The original configuration was AMD Phenom9600, Asus M3A motherboard, Asus

>> EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64 installed

>> without any problems, sleep mode would cause a video lockup and there

>> were

>> intermittent video restarts. Changed the video card to an Asus EAH2600XT

>> (ATI PCI-E) video problems were still the same. Changed the motherboard

>> to

>> an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64 installed without any

>> problems, with either video card the same video problems and sleep

>> problems

>> were present. Removed the video card to try the onboard video (Nvidia

>> GF8300) all video and sleep problems were gone. Initial testing on the

>> original motherboard with only 2x1GB ram had no effect on the original

>> problems. Further testing with an Asus EN6600TD (Nvidia PCI-E) video

>> card

>> and an EVGA 6200 (Nvidia PCI) video card eliminated the video and sleep

>> problems. The WEI for the EN8500GT & EAH2600XT was 4.4, with the onboard

>> video it's 4.2 which means nothing since everything else tests at 5.8 or

>> 5.9

>> and the system is functioning properly. The thought that DX10 support

>> could

>> have been the cause isn't true because the GF8300 onboard chipset has

>> DX10

>> support. Drivers are possible but not likely since the EN8500GT and

>> GF8300

>> were running the GF175.16 drivers. Further testing isn't planned since

>> the

>> system is currently functioning properly (until I break it).

>>

>> --

>> Dennis Pack

>> Vista Enterprise x64

>> Phenom9600

>>

August 26, 2008

Re: Video card, driver or both.

I had problems with a video thing, sorry for the technical term. I have

vista ultimate installed on a tyan 2885 board with dual opterons, single

core, a highpoint 1820 raid card with raid 5 and 5 raptors other 3 are for

photo's and other stuff, another technical term.

During the install with a Nvidia 7600 video card I pulled all but 2 sticks

of corsair reg ecc memory and everything else that I did not need I could

not get vista to go beyond an elevated prompt, when the screen was supposed

to grayout and then your asked do you really want to the computer would

lock up, in safe mode everything was ok. I tried every driver I could find

uninstalling before reinstalling with a reboot in there. I tried several

other Nvidia cards same problem. I replaced the Nvidia card with an ATI

1900 series AGP card everything was ok. I have replaced the 1900 card

with a AGP 3850 card I have installed the 4 gigs of memory 5.4 on the

Vista scale, processors are 4 .4 or something every thing else is 5.9. It

was not a power thing all the cards I tried are plugged in to the power

supply, and the 3850 requires the most power. I also have a wintv 1600

installed w the 4 gigs of memory and it appears to be working, I run my

satellite dish through it so I am only really using 1 channel so far. I

believe the problem is with the Nvidia cards or drivers I am not able to put

the bad cards in something that works but it was only a problem with the

Nvidia cards or drivers. I am now into the learning curve for vista but I

think everything is working

"Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message

news:4B8D452E-6D57-44EB-A920-F2031AE01C87@microsoft.com...

> Carlos:

> There were no PCI cards installed on either motherboard. The only weak

> spot could be the power supply, Enermax 550 watt. I didn't think of using

> the smaller video cards on the M3A motherboard.

>

> --

> Dennis Pack

> XP x64 SP2, Vista Enterprise x64 SP1

> WHS, Office Professional Plus 2007

> "Carlos" <Carlos@discussions.microsoft.com> wrote in message

> news:4CA7C5E5-2725-4A4A-B609-DCE0F77A2C7B@microsoft.com...

>> Dennis,

>> You have certainly made some research, man!

>> Two different motherboards with completely different chipsets.

>> Two different families of video cards.

>> What is the common factor between your installations?

>> Some PCI card we are overlooking?

>> Carlos

>>

>> "Dennis Pack" wrote:

>>

>>> The original configuration was AMD Phenom9600, Asus M3A motherboard,

>>> Asus

>>> EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64 installed

>>> without any problems, sleep mode would cause a video lockup and there

>>> were

>>> intermittent video restarts. Changed the video card to an Asus EAH2600XT

>>> (ATI PCI-E) video problems were still the same. Changed the motherboard

>>> to

>>> an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64 installed without any

>>> problems, with either video card the same video problems and sleep

>>> problems

>>> were present. Removed the video card to try the onboard video (Nvidia

>>> GF8300) all video and sleep problems were gone. Initial testing on the

>>> original motherboard with only 2x1GB ram had no effect on the original

>>> problems. Further testing with an Asus EN6600TD (Nvidia PCI-E) video

>>> card

>>> and an EVGA 6200 (Nvidia PCI) video card eliminated the video and sleep

>>> problems. The WEI for the EN8500GT & EAH2600XT was 4.4, with the onboard

>>> video it's 4.2 which means nothing since everything else tests at 5.8 or

>>> 5.9

>>> and the system is functioning properly. The thought that DX10 support

>>> could

>>> have been the cause isn't true because the GF8300 onboard chipset has

>>> DX10

>>> support. Drivers are possible but not likely since the EN8500GT and

>>> GF8300

>>> were running the GF175.16 drivers. Further testing isn't planned since

>>> the

>>> system is currently functioning properly (until I break it).

>>>

>>> --

>>> Dennis Pack

>>> Vista Enterprise x64

>>> Phenom9600

>>>

>

August 26, 2008

Re: Video card, driver or both.

The latest graphics driver is needed to ensure that isn't the source of the

problem with lockups on resume. Is your PSU adequate to provide the power

surge needed on resume from sleep?

See

http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

for advice on settings to resolve sleep problems.

"Dennis Pack" <dennispack@nospam.hotmail.com> wrote in message

news:0A4312E5-12D6-4BE0-9F6A-AE461034E598@microsoft.com...

> The original configuration was AMD Phenom9600, Asus M3A motherboard, Asus

> EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64 installed

> without any problems, sleep mode would cause a video lockup and there were

> intermittent video restarts. Changed the video card to an Asus EAH2600XT

> (ATI PCI-E) video problems were still the same. Changed the motherboard to

> an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64 installed without any

> problems, with either video card the same video problems and sleep

> problems were present. Removed the video card to try the onboard video

> (Nvidia GF8300) all video and sleep problems were gone. Initial testing on

> the original motherboard with only 2x1GB ram had no effect on the original

> problems. Further testing with an Asus EN6600TD (Nvidia PCI-E) video card

> and an EVGA 6200 (Nvidia PCI) video card eliminated the video and sleep

> problems. The WEI for the EN8500GT & EAH2600XT was 4.4, with the onboard

> video it's 4.2 which means nothing since everything else tests at 5.8 or

> 5.9 and the system is functioning properly. The thought that DX10 support

> could have been the cause isn't true because the GF8300 onboard chipset

> has DX10 support. Drivers are possible but not likely since the EN8500GT

> and GF8300 were running the GF175.16 drivers. Further testing isn't

> planned since the system is currently functioning properly (until I break

> it).

>

> --

> Dennis Pack

> Vista Enterprise x64

> Phenom9600

August 26, 2008

Re: Video card, driver or both.

Matt:

Thanks for the reply. I'm glad to hear that your up and running with

stability. My system was stable except the sleep issue. At this point

running the onboard video cures the problems. The cause is video card

(either ATI or Nvidia), video card/driver conflict or PSU which I may test

at a later time.

--

Dennis Pack

XP x64 SP2, Vista Enterprise x64 SP1

WHS, Office Professional Plus 2007

"Matt Schneyer" <matt@xyz.net> wrote in message

news:ujyB2PxBJHA.4368@TK2MSFTNGP06.phx.gbl...

>I had problems with a video thing, sorry for the technical term. I have

>vista ultimate installed on a tyan 2885 board with dual opterons, single

>core, a highpoint 1820 raid card with raid 5 and 5 raptors other 3 are for

>photo's and other stuff, another technical term.

>

> During the install with a Nvidia 7600 video card I pulled all but 2 sticks

> of corsair reg ecc memory and everything else that I did not need I could

> not get vista to go beyond an elevated prompt, when the screen was

> supposed to grayout and then your asked do you really want to the

> computer would lock up, in safe mode everything was ok. I tried every

> driver I could find uninstalling before reinstalling with a reboot in

> there. I tried several other Nvidia cards same problem. I replaced the

> Nvidia card with an ATI 1900 series AGP card everything was ok. I

> have replaced the 1900 card with a AGP 3850 card I have installed the 4

> gigs of memory 5.4 on the Vista scale, processors are 4 .4 or something

> every thing else is 5.9. It was not a power thing all the cards I tried

> are plugged in to the power supply, and the 3850 requires the most power.

> I also have a wintv 1600 installed w the 4 gigs of memory and it appears

> to be working, I run my satellite dish through it so I am only really

> using 1 channel so far. I believe the problem is with the Nvidia

> cards or drivers I am not able to put the bad cards in something that

> works but it was only a problem with the Nvidia cards or drivers. I am now

> into the learning curve for vista but I think everything is working

> "Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message

> news:4B8D452E-6D57-44EB-A920-F2031AE01C87@microsoft.com...

>> Carlos:

>> There were no PCI cards installed on either motherboard. The only

>> weak spot could be the power supply, Enermax 550 watt. I didn't think of

>> using the smaller video cards on the M3A motherboard.

>>

>> --

>> Dennis Pack

>> XP x64 SP2, Vista Enterprise x64 SP1

>> WHS, Office Professional Plus 2007

>> "Carlos" <Carlos@discussions.microsoft.com> wrote in message

>> news:4CA7C5E5-2725-4A4A-B609-DCE0F77A2C7B@microsoft.com...

>>> Dennis,

>>> You have certainly made some research, man!

>>> Two different motherboards with completely different chipsets.

>>> Two different families of video cards.

>>> What is the common factor between your installations?

>>> Some PCI card we are overlooking?

>>> Carlos

>>>

>>> "Dennis Pack" wrote:

>>>

>>>> The original configuration was AMD Phenom9600, Asus M3A motherboard,

>>>> Asus

>>>> EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64

>>>> installed

>>>> without any problems, sleep mode would cause a video lockup and there

>>>> were

>>>> intermittent video restarts. Changed the video card to an Asus

>>>> EAH2600XT

>>>> (ATI PCI-E) video problems were still the same. Changed the motherboard

>>>> to

>>>> an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64 installed without

>>>> any

>>>> problems, with either video card the same video problems and sleep

>>>> problems

>>>> were present. Removed the video card to try the onboard video (Nvidia

>>>> GF8300) all video and sleep problems were gone. Initial testing on the

>>>> original motherboard with only 2x1GB ram had no effect on the original

>>>> problems. Further testing with an Asus EN6600TD (Nvidia PCI-E) video

>>>> card

>>>> and an EVGA 6200 (Nvidia PCI) video card eliminated the video and sleep

>>>> problems. The WEI for the EN8500GT & EAH2600XT was 4.4, with the

>>>> onboard

>>>> video it's 4.2 which means nothing since everything else tests at 5.8

>>>> or 5.9

>>>> and the system is functioning properly. The thought that DX10 support

>>>> could

>>>> have been the cause isn't true because the GF8300 onboard chipset has

>>>> DX10

>>>> support. Drivers are possible but not likely since the EN8500GT and

>>>> GF8300

>>>> were running the GF175.16 drivers. Further testing isn't planned since

>>>> the

>>>> system is currently functioning properly (until I break it).

>>>>

>>>> --

>>>> Dennis Pack

>>>> Vista Enterprise x64

>>>> Phenom9600

>>>>

>>

>

August 26, 2008

Re: Video card, driver or both.

Dominic:

Thanks for the reply. The article referenced is excellent. The

problem wasn't going into or out of the sleep mode but after awaking the

video would go to a checker board with multiple colors until the computer

was restarted. With the onboard video curing the problem that narrows it

down to video card, video card (Nvidia or ATI)/driver conflict or PSU. Since

the system currently is stable, I may test further when I have extra time.

--

Dennis Pack

XP x64 SP2, Vista Enterprise x64 SP1

WHS, Office Professional Plus 2007

"Dominic Payer" <dcp@dcp.fsv.co.uk> wrote in message

news:OKTjWY0BJHA.2292@TK2MSFTNGP02.phx.gbl...

> The latest graphics driver is needed to ensure that isn't the source of

> the problem with lockups on resume. Is your PSU adequate to provide the

> power surge needed on resume from sleep?

>

> See

> http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

> for advice on settings to resolve sleep problems.

>

> "Dennis Pack" <dennispack@nospam.hotmail.com> wrote in message

> news:0A4312E5-12D6-4BE0-9F6A-AE461034E598@microsoft.com...

>> The original configuration was AMD Phenom9600, Asus M3A motherboard, Asus

>> EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64 installed

>> without any problems, sleep mode would cause a video lockup and there

>> were intermittent video restarts. Changed the video card to an Asus

>> EAH2600XT (ATI PCI-E) video problems were still the same. Changed the

>> motherboard to an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64

>> installed without any problems, with either video card the same video

>> problems and sleep problems were present. Removed the video card to try

>> the onboard video (Nvidia GF8300) all video and sleep problems were gone.

>> Initial testing on the original motherboard with only 2x1GB ram had no

>> effect on the original problems. Further testing with an Asus EN6600TD

>> (Nvidia PCI-E) video card and an EVGA 6200 (Nvidia PCI) video card

>> eliminated the video and sleep problems. The WEI for the EN8500GT &

>> EAH2600XT was 4.4, with the onboard video it's 4.2 which means nothing

>> since everything else tests at 5.8 or 5.9 and the system is functioning

>> properly. The thought that DX10 support could have been the cause isn't

>> true because the GF8300 onboard chipset has DX10 support. Drivers are

>> possible but not likely since the EN8500GT and GF8300 were running the

>> GF175.16 drivers. Further testing isn't planned since the system is

>> currently functioning properly (until I break it).

>>

>> --

>> Dennis Pack

>> Vista Enterprise x64

>> Phenom9600

>

August 26, 2008

Re: Video card, driver or both.

My experience is that nVidia drivers have been stable for some considerable

time. Recently, it was only after Catalyst 8.6 that resume from sleep worked

reliably without video corruption.

Looking at the list of cards you have tried, problems seem to increase with

the GPU power requirement. I think power is the most likely problem in your

case. Are you running too many devices from a single power rail? The PSU may

have adequate resources but you might be overloading one channel.

"Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message

news:AC9521C7-F0C2-4A19-8A5E-1380EEE3F965@microsoft.com...

> Dominic:

> Thanks for the reply. The article referenced is excellent. The

> problem wasn't going into or out of the sleep mode but after awaking the

> video would go to a checker board with multiple colors until the computer

> was restarted. With the onboard video curing the problem that narrows it

> down to video card, video card (Nvidia or ATI)/driver conflict or PSU.

> Since the system currently is stable, I may test further when I have extra

> time.

>

> --

> Dennis Pack

> XP x64 SP2, Vista Enterprise x64 SP1

> WHS, Office Professional Plus 2007

> "Dominic Payer" <dcp@dcp.fsv.co.uk> wrote in message

> news:OKTjWY0BJHA.2292@TK2MSFTNGP02.phx.gbl...

>> The latest graphics driver is needed to ensure that isn't the source of

>> the problem with lockups on resume. Is your PSU adequate to provide the

>> power surge needed on resume from sleep?

>>

>> See

>> http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

>> for advice on settings to resolve sleep problems.

>>

>> "Dennis Pack" <dennispack@nospam.hotmail.com> wrote in message

>> news:0A4312E5-12D6-4BE0-9F6A-AE461034E598@microsoft.com...

>>> The original configuration was AMD Phenom9600, Asus M3A motherboard,

>>> Asus EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64

>>> installed without any problems, sleep mode would cause a video lockup

>>> and there were intermittent video restarts. Changed the video card to an

>>> Asus EAH2600XT (ATI PCI-E) video problems were still the same. Changed

>>> the motherboard to an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64

>>> installed without any problems, with either video card the same video

>>> problems and sleep problems were present. Removed the video card to try

>>> the onboard video (Nvidia GF8300) all video and sleep problems were

>>> gone. Initial testing on the original motherboard with only 2x1GB ram

>>> had no effect on the original problems. Further testing with an Asus

>>> EN6600TD (Nvidia PCI-E) video card and an EVGA 6200 (Nvidia PCI) video

>>> card eliminated the video and sleep problems. The WEI for the EN8500GT &

>>> EAH2600XT was 4.4, with the onboard video it's 4.2 which means nothing

>>> since everything else tests at 5.8 or 5.9 and the system is functioning

>>> properly. The thought that DX10 support could have been the cause isn't

>>> true because the GF8300 onboard chipset has DX10 support. Drivers are

>>> possible but not likely since the EN8500GT and GF8300 were running the

>>> GF175.16 drivers. Further testing isn't planned since the system is

>>> currently functioning properly (until I break it).

>>>

>>> --

>>> Dennis Pack

>>> Vista Enterprise x64

>>> Phenom9600

>>

>

August 26, 2008

Re: Video card, driver or both.

Dominic,

Fully agree in all your comments about drivers and wattage.

Something that comes to my mind is whether those cards have an extra 12 volt

connector for additional juice.

Dennis might not be connecting it and that could be an issue, or the PSU

might be faulty doing funny things when resuming from a no load state to a

normal load one.

As the problem he is having is really wierd - same issues on quite different

hardware - we have to look where we have not looked before.

Hmmmm... What is left?

Monitor driver maybe?

Screensaver?

Carlos

"Dominic Payer" wrote:

> My experience is that nVidia drivers have been stable for some considerable

> time. Recently, it was only after Catalyst 8.6 that resume from sleep worked

> reliably without video corruption.

>

> Looking at the list of cards you have tried, problems seem to increase with

> the GPU power requirement. I think power is the most likely problem in your

> case. Are you running too many devices from a single power rail? The PSU may

> have adequate resources but you might be overloading one channel.

>

> "Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message

> news:AC9521C7-F0C2-4A19-8A5E-1380EEE3F965@microsoft.com...

> > Dominic:

> > Thanks for the reply. The article referenced is excellent. The

> > problem wasn't going into or out of the sleep mode but after awaking the

> > video would go to a checker board with multiple colors until the computer

> > was restarted. With the onboard video curing the problem that narrows it

> > down to video card, video card (Nvidia or ATI)/driver conflict or PSU.

> > Since the system currently is stable, I may test further when I have extra

> > time.

> >

> > --

> > Dennis Pack

> > XP x64 SP2, Vista Enterprise x64 SP1

> > WHS, Office Professional Plus 2007

> > "Dominic Payer" <dcp@dcp.fsv.co.uk> wrote in message

> > news:OKTjWY0BJHA.2292@TK2MSFTNGP02.phx.gbl...

> >> The latest graphics driver is needed to ensure that isn't the source of

> >> the problem with lockups on resume. Is your PSU adequate to provide the

> >> power surge needed on resume from sleep?

> >>

> >> See

> >> http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

> >> for advice on settings to resolve sleep problems.

> >>

> >> "Dennis Pack" <dennispack@nospam.hotmail.com> wrote in message

> >> news:0A4312E5-12D6-4BE0-9F6A-AE461034E598@microsoft.com...

> >>> The original configuration was AMD Phenom9600, Asus M3A motherboard,

> >>> Asus EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64

> >>> installed without any problems, sleep mode would cause a video lockup

> >>> and there were intermittent video restarts. Changed the video card to an

> >>> Asus EAH2600XT (ATI PCI-E) video problems were still the same. Changed

> >>> the motherboard to an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64

> >>> installed without any problems, with either video card the same video

> >>> problems and sleep problems were present. Removed the video card to try

> >>> the onboard video (Nvidia GF8300) all video and sleep problems were

> >>> gone. Initial testing on the original motherboard with only 2x1GB ram

> >>> had no effect on the original problems. Further testing with an Asus

> >>> EN6600TD (Nvidia PCI-E) video card and an EVGA 6200 (Nvidia PCI) video

> >>> card eliminated the video and sleep problems. The WEI for the EN8500GT &

> >>> EAH2600XT was 4.4, with the onboard video it's 4.2 which means nothing

> >>> since everything else tests at 5.8 or 5.9 and the system is functioning

> >>> properly. The thought that DX10 support could have been the cause isn't

> >>> true because the GF8300 onboard chipset has DX10 support. Drivers are

> >>> possible but not likely since the EN8500GT and GF8300 were running the

> >>> GF175.16 drivers. Further testing isn't planned since the system is

> >>> currently functioning properly (until I break it).

> >>>

> >>> --

> >>> Dennis Pack

> >>> Vista Enterprise x64

> >>> Phenom9600

> >>

> >

>

August 26, 2008

Re: Video card, driver or both.

For the original M3A, there are some BIOS updates which might have been

relevant, relating to resume from S3 and graphics card compatibility.

For the M3N78-Pro there is a recent BIOS update with some possible

relevance, and there are always the undocumented fixes. That board has

hybrid SLI and enabling and disabling it may be relevant.

The board claims to have a high capacity power supply, so a graphics card

which had a power connector might get enough power to run - with problems -

without it connected, when a lesser board might not display anything at all.

But I don't think any of the cards Dennis has tried need a separate power

supply.

Either Dennis's PSU is weak, or possibly the motherboard's power regulator

is defective and not supplying the power it should. Monitoring the system

voltages should tell.

Graphics card BIOS/firmware is a possibility.

If the monitor is not ancient it should tell the system what it is capable

of and the only thing the official driver would provide is a colour profile

and the actual model name in Device Manager.

"Carlos" <Carlos@discussions.microsoft.com> wrote in message

news:1ADEDF67-ECDB-4F26-827F-0179FB7AB983@microsoft.com...

> Dominic,

> Fully agree in all your comments about drivers and wattage.

> Something that comes to my mind is whether those cards have an extra 12

> volt

> connector for additional juice.

> Dennis might not be connecting it and that could be an issue, or the PSU

> might be faulty doing funny things when resuming from a no load state to a

> normal load one.

> As the problem he is having is really wierd - same issues on quite

> different

> hardware - we have to look where we have not looked before.

> Hmmmm... What is left?

> Monitor driver maybe?

> Screensaver?

>

> Carlos

>

> "Dominic Payer" wrote:

>

>> My experience is that nVidia drivers have been stable for some

>> considerable

>> time. Recently, it was only after Catalyst 8.6 that resume from sleep

>> worked

>> reliably without video corruption.

>>

>> Looking at the list of cards you have tried, problems seem to increase

>> with

>> the GPU power requirement. I think power is the most likely problem in

>> your

>> case. Are you running too many devices from a single power rail? The PSU

>> may

>> have adequate resources but you might be overloading one channel.

>>

>> "Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message

>> news:AC9521C7-F0C2-4A19-8A5E-1380EEE3F965@microsoft.com...

>> > Dominic:

>> > Thanks for the reply. The article referenced is excellent. The

>> > problem wasn't going into or out of the sleep mode but after awaking

>> > the

>> > video would go to a checker board with multiple colors until the

>> > computer

>> > was restarted. With the onboard video curing the problem that narrows

>> > it

>> > down to video card, video card (Nvidia or ATI)/driver conflict or PSU.

>> > Since the system currently is stable, I may test further when I have

>> > extra

>> > time.

>> >

>> > --

>> > Dennis Pack

>> > XP x64 SP2, Vista Enterprise x64 SP1

>> > WHS, Office Professional Plus 2007

>> > "Dominic Payer" <dcp@dcp.fsv.co.uk> wrote in message

>> > news:OKTjWY0BJHA.2292@TK2MSFTNGP02.phx.gbl...

>> >> The latest graphics driver is needed to ensure that isn't the source

>> >> of

>> >> the problem with lockups on resume. Is your PSU adequate to provide

>> >> the

>> >> power surge needed on resume from sleep?

>> >>

>> >> See

>> >> http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

>> >> for advice on settings to resolve sleep problems.

>> >>

>> >> "Dennis Pack" <dennispack@nospam.hotmail.com> wrote in message

>> >> news:0A4312E5-12D6-4BE0-9F6A-AE461034E598@microsoft.com...

>> >>> The original configuration was AMD Phenom9600, Asus M3A motherboard,

>> >>> Asus EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64

>> >>> installed without any problems, sleep mode would cause a video lockup

>> >>> and there were intermittent video restarts. Changed the video card to

>> >>> an

>> >>> Asus EAH2600XT (ATI PCI-E) video problems were still the same.

>> >>> Changed

>> >>> the motherboard to an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64

>> >>> installed without any problems, with either video card the same video

>> >>> problems and sleep problems were present. Removed the video card to

>> >>> try

>> >>> the onboard video (Nvidia GF8300) all video and sleep problems were

>> >>> gone. Initial testing on the original motherboard with only 2x1GB ram

>> >>> had no effect on the original problems. Further testing with an Asus

>> >>> EN6600TD (Nvidia PCI-E) video card and an EVGA 6200 (Nvidia PCI)

>> >>> video

>> >>> card eliminated the video and sleep problems. The WEI for the

>> >>> EN8500GT &

>> >>> EAH2600XT was 4.4, with the onboard video it's 4.2 which means

>> >>> nothing

>> >>> since everything else tests at 5.8 or 5.9 and the system is

>> >>> functioning

>> >>> properly. The thought that DX10 support could have been the cause

>> >>> isn't

>> >>> true because the GF8300 onboard chipset has DX10 support. Drivers are

>> >>> possible but not likely since the EN8500GT and GF8300 were running

>> >>> the

>> >>> GF175.16 drivers. Further testing isn't planned since the system is

>> >>> currently functioning properly (until I break it).

>> >>>

>> >>> --

>> >>> Dennis Pack

>> >>> Vista Enterprise x64

>> >>> Phenom9600

>> >>

>> >

>>

August 27, 2008

Re: Video card, driver or both.

Carlos and Dominic:

The bios on the M3A board was the latest. The bios on the M3N78-Pro

is one behind because the latest bios was released the day after I changed

the motherboard. The 550 watt PSU came out of the FX51 tower when I changed

it over to Windows Home Server and dropped back to 450 watts. The PSU goes

back to XP x64 beta days. I ordered an updated 750 watt power supply and

should have an update by the weekend.

"Carlos" <Carlos@discussions.microsoft.com> wrote in message

news:1ADEDF67-ECDB-4F26-827F-0179FB7AB983@microsoft.com...

> Dominic,

> Fully agree in all your comments about drivers and wattage.

> Something that comes to my mind is whether those cards have an extra 12

> volt

> connector for additional juice.

> Dennis might not be connecting it and that could be an issue, or the PSU

> might be faulty doing funny things when resuming from a no load state to a

> normal load one.

> As the problem he is having is really wierd - same issues on quite

> different

> hardware - we have to look where we have not looked before.

> Hmmmm... What is left?

> Monitor driver maybe?

> Screensaver?

>

> Carlos

>

> "Dominic Payer" wrote:

>

>> My experience is that nVidia drivers have been stable for some

>> considerable

>> time. Recently, it was only after Catalyst 8.6 that resume from sleep

>> worked

>> reliably without video corruption.

>>

>> Looking at the list of cards you have tried, problems seem to increase

>> with

>> the GPU power requirement. I think power is the most likely problem in

>> your

>> case. Are you running too many devices from a single power rail? The PSU

>> may

>> have adequate resources but you might be overloading one channel.

>>

>> "Dennis Pack" <dennispack@hotmail.nospam.com> wrote in message

>> news:AC9521C7-F0C2-4A19-8A5E-1380EEE3F965@microsoft.com...

>> > Dominic:

>> > Thanks for the reply. The article referenced is excellent. The

>> > problem wasn't going into or out of the sleep mode but after awaking

>> > the

>> > video would go to a checker board with multiple colors until the

>> > computer

>> > was restarted. With the onboard video curing the problem that narrows

>> > it

>> > down to video card, video card (Nvidia or ATI)/driver conflict or PSU.

>> > Since the system currently is stable, I may test further when I have

>> > extra

>> > time.

>> >

>> > --

>> > Dennis Pack

>> > XP x64 SP2, Vista Enterprise x64 SP1

>> > WHS, Office Professional Plus 2007

>> > "Dominic Payer" <dcp@dcp.fsv.co.uk> wrote in message

>> > news:OKTjWY0BJHA.2292@TK2MSFTNGP02.phx.gbl...

>> >> The latest graphics driver is needed to ensure that isn't the source

>> >> of

>> >> the problem with lockups on resume. Is your PSU adequate to provide

>> >> the

>> >> power surge needed on resume from sleep?

>> >>

>> >> See

>> >> http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

>> >> for advice on settings to resolve sleep problems.

>> >>

>> >> "Dennis Pack" <dennispack@nospam.hotmail.com> wrote in message

>> >> news:0A4312E5-12D6-4BE0-9F6A-AE461034E598@microsoft.com...

>> >>> The original configuration was AMD Phenom9600, Asus M3A motherboard,

>> >>> Asus EN8500GT (Nvidia PCI-E), 4x1GB PC800 ram. Vista Enterprise x64

>> >>> installed without any problems, sleep mode would cause a video lockup

>> >>> and there were intermittent video restarts. Changed the video card to

>> >>> an

>> >>> Asus EAH2600XT (ATI PCI-E) video problems were still the same.

>> >>> Changed

>> >>> the motherboard to an Asus M3N78-Pro, 4x2GB ram, Vista Enterprise x64

>> >>> installed without any problems, with either video card the same video

>> >>> problems and sleep problems were present. Removed the video card to

>> >>> try

>> >>> the onboard video (Nvidia GF8300) all video and sleep problems were

>> >>> gone. Initial testing on the original motherboard with only 2x1GB ram

>> >>> had no effect on the original problems. Further testing with an Asus

>> >>> EN6600TD (Nvidia PCI-E) video card and an EVGA 6200 (Nvidia PCI)

>> >>> video

>> >>> card eliminated the video and sleep problems. The WEI for the

>> >>> EN8500GT &

>> >>> EAH2600XT was 4.4, with the onboard video it's 4.2 which means

>> >>> nothing

>> >>> since everything else tests at 5.8 or 5.9 and the system is

>> >>> functioning

>> >>> properly. The thought that DX10 support could have been the cause

>> >>> isn't

>> >>> true because the GF8300 onboard chipset has DX10 support. Drivers are

>> >>> possible but not likely since the EN8500GT and GF8300 were running

>> >>> the

>> >>> GF175.16 drivers. Further testing isn't planned since the system is

>> >>> currently functioning properly (until I break it).

>> >>>

>> >>> --

>> >>> Dennis Pack

>> >>> Vista Enterprise x64

>> >>> Phenom9600

>> >>

>> >

>>

August 29, 2008

Update and Solution.

Update and Solution.

Carlos and Dominic:

Thanks for pushing me back to the basics. I do the same thing daily

at work in a different field. The power supply was the cause. The power

supply was a spec v1.2 at 550 watts, the new power supply is a spec v2.2 at

750 watts. I haven't tried both video cards, just the Nvidia at this point

so that I didn't have to re-install drivers for the ATI. My error was that I

jumped towards video because of known driver problems and not following the

basics. I'm using an old test tower to post this because recently Windows

Mail or Live Mail haven't been pots to reach the server even though they're

in the sent folder and show up on the web based version. Time for a nap

today was chemo-therapy day.

--

Dennis Pack

XP x64SP2