Guest mtj7009 Posted August 26, 2008 Posted August 26, 2008 All of a sudden, we are unable to RDP to a Windows 2003 Server. It could possible be a windows update that caused the issue but not sure which one. I have run Wireshark to make sure that tcp port 3389 traffic is hitting the server and it is. On the client it says unable to connect to RDP. Short of rebuilding the server are there any options or troubleshooting steps i should take? Windows Server 2003 SP2. Firewall is off completely. Thanks
Guest Danny Sanders Posted August 26, 2008 Posted August 26, 2008 Re: Unable to Remote Desktop to Windows 2003 Server Have you tried having the server restarted? hth DDS "mtj7009" <MTJ7009@newsgroup.nospam> wrote in message news:83C257DB-996C-4622-BD31-F0D49A38F0E0@microsoft.com... > All of a sudden, we are unable to RDP to a Windows 2003 Server. It could > possible be a windows update that caused the issue but not sure which one. > I > have run Wireshark to make sure that tcp port 3389 traffic is hitting the > server and it is. On the client it says unable to connect to RDP. > Short of rebuilding the server are there any options or troubleshooting > steps i should take? > Windows Server 2003 SP2. > Firewall is off completely. > Thanks >
Guest mtj7009 Posted August 26, 2008 Posted August 26, 2008 Re: Unable to Remote Desktop to Windows 2003 Server We have restarted the server multiple times. Nothing in the event logs either. "Danny Sanders" wrote: > Have you tried having the server restarted? > > > hth > DDS > > "mtj7009" <MTJ7009@newsgroup.nospam> wrote in message > news:83C257DB-996C-4622-BD31-F0D49A38F0E0@microsoft.com... > > All of a sudden, we are unable to RDP to a Windows 2003 Server. It could > > possible be a windows update that caused the issue but not sure which one. > > I > > have run Wireshark to make sure that tcp port 3389 traffic is hitting the > > server and it is. On the client it says unable to connect to RDP. > > Short of rebuilding the server are there any options or troubleshooting > > steps i should take? > > Windows Server 2003 SP2. > > Firewall is off completely. > > Thanks > > > > >
Guest Danny Sanders Posted August 26, 2008 Posted August 26, 2008 Re: Unable to Remote Desktop to Windows 2003 Server What OS are you using to connect with? Anything in that event log? Can you connect using client running another OS? You can also search the MS Knowledge base for "RDP". hth DDS "mtj7009" <MTJ7009@newsgroup.nospam> wrote in message news:D7465A7D-87A5-45F5-BF83-B371492C4D55@microsoft.com... > We have restarted the server multiple times. Nothing in the event logs > either. > > "Danny Sanders" wrote: > >> Have you tried having the server restarted? >> >> >> hth >> DDS >> >> "mtj7009" <MTJ7009@newsgroup.nospam> wrote in message >> news:83C257DB-996C-4622-BD31-F0D49A38F0E0@microsoft.com... >> > All of a sudden, we are unable to RDP to a Windows 2003 Server. It >> > could >> > possible be a windows update that caused the issue but not sure which >> > one. >> > I >> > have run Wireshark to make sure that tcp port 3389 traffic is hitting >> > the >> > server and it is. On the client it says unable to connect to RDP. >> > Short of rebuilding the server are there any options or troubleshooting >> > steps i should take? >> > Windows Server 2003 SP2. >> > Firewall is off completely. >> > Thanks >> > >> >> >>
Guest mtj7009 Posted August 26, 2008 Posted August 26, 2008 Re: Unable to Remote Desktop to Windows 2003 Server We have tried using vista, xp, another windows 2003 server to see if any of them would connect. None of which has been able to connect. We have gone some searches on the web for any help, none of which helped us, hence we are here. "Danny Sanders" wrote: > What OS are you using to connect with? Anything in that event log? Can you > connect using client running another OS? > > You can also search the MS Knowledge base for "RDP". > > hth > DDS > > > "mtj7009" <MTJ7009@newsgroup.nospam> wrote in message > news:D7465A7D-87A5-45F5-BF83-B371492C4D55@microsoft.com... > > We have restarted the server multiple times. Nothing in the event logs > > either. > > > > "Danny Sanders" wrote: > > > >> Have you tried having the server restarted? > >> > >> > >> hth > >> DDS > >> > >> "mtj7009" <MTJ7009@newsgroup.nospam> wrote in message > >> news:83C257DB-996C-4622-BD31-F0D49A38F0E0@microsoft.com... > >> > All of a sudden, we are unable to RDP to a Windows 2003 Server. It > >> > could > >> > possible be a windows update that caused the issue but not sure which > >> > one. > >> > I > >> > have run Wireshark to make sure that tcp port 3389 traffic is hitting > >> > the > >> > server and it is. On the client it says unable to connect to RDP. > >> > Short of rebuilding the server are there any options or troubleshooting > >> > steps i should take? > >> > Windows Server 2003 SP2. > >> > Firewall is off completely. > >> > Thanks > >> > > >> > >> > >> > > >
Guest h.stroph Posted August 26, 2008 Posted August 26, 2008 Re: Unable to Remote Desktop to Windows 2003 Server In news:83C257DB-996C-4622-BD31-F0D49A38F0E0@microsoft.com, mtj7009 <MTJ7009@newsgroup.nospam> typed: > All of a sudden, we are unable to RDP to a Windows 2003 Server. It > could possible be a windows update that caused the issue but not sure > which one. I have run Wireshark to make sure that tcp port 3389 > traffic is hitting the server and it is. You are running wireshark on the 2003 server, yes? That will tell you that the tcp packets are arriving on the interface you selected destined for port 3389 and their content, nothing more. > On the client it says unable to connect to RDP. This indicates that RDP is either not running on the server, not listening on tcp port 3389, not configured to accept connections from the client, or that a firewall is blocking. You state that firewall is disabled, so that narrows it to 3 potential causes. > Short of rebuilding the server are there any options or > troubleshooting steps i should take? If it's listening on port 3389 then you know that it's just not allowing access to that client. If it's listening on a different port then you know that piece of information as well. I use the following free application to get familiar with my machine: D:\ > fport /p FPort v2.0 - TCP/IP Process to Port Mapper Copyright 2000 by Foundstone, Inc. http://www.foundstone.com Pid Process Port Proto Path 428 svchost -> 135 TCP C:\WINNT\system32\svchost.exe 8 System -> 139 TCP 8 System -> 445 TCP 588 MSTask -> 1025 TCP C:\WINNT\system32\MSTask.exe 8 System -> 1027 TCP 624 svchost -> 3002 TCP C:\WINNT\System32\svchost.exe 624 svchost -> 3003 TCP C:\WINNT\System32\svchost.exe 624 svchost -> 3004 TCP C:\WINNT\System32\svchost.exe 14004 putty -> 3227 TCP D:\security\putty.exe 7044 MailWasher -> 3535 TCP D:\security\MailWasher\MailWasher\MailWasher.exe 14848 firefox -> 3646 TCP D:\Mozilla\Firefox 3.0\firefox.exe 14848 firefox -> 3647 TCP D:\Mozilla\Firefox 3.0\firefox.exe 14848 firefox -> 3648 TCP D:\Mozilla\Firefox 3.0\firefox.exe 14848 firefox -> 3649 TCP D:\Mozilla\Firefox 3.0\firefox.exe 10764 putty -> 3705 TCP D:\security\putty.exe 13672 ePrompter -> 4494 TCP D:\ePrompter\ePrompter.exe 8312 terminal -> 4571 TCP D:\trading_stuff\forex\interbank_fx\4.0\terminal.exe 1408 jusched -> 4754 TCP C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe 1408 jusched -> 4755 TCP C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe 1008 WinVNC -> 5900 TCP D:\security\VNC\tight_VNC\TightVNC\WinVNC.exe 1432 Proxomitron -> 8080 TCP D:\security\proxomitron\Proxomitron.exe 624 svchost -> 53 UDP C:\WINNT\System32\svchost.exe 8 System -> 137 UDP 8 System -> 138 UDP 8 System -> 445 UDP 264 lsass -> 500 UDP C:\WINNT\system32\lsass.exe 624 svchost -> 520 UDP C:\WINNT\System32\svchost.exe 624 svchost -> 3001 UDP C:\WINNT\System32\svchost.exe 496 blackd -> 3738 UDP C:\Program Files\ISS\BlackICE\blackd.exe 264 lsass -> 4500 UDP C:\WINNT\system32\lsass.exe
Guest Andrew Morton Posted August 28, 2008 Posted August 28, 2008 Re: Unable to Remote Desktop to Windows 2003 Server mtj7009 wrote: > All of a sudden, we are unable to RDP to a Windows 2003 Server. It > could possible be a windows update that caused the issue but not sure > which one. I have run Wireshark to make sure that tcp port 3389 > traffic is hitting the server and it is. On the client it says > unable to connect to RDP. > Short of rebuilding the server are there any options or > troubleshooting steps i should take? > Windows Server 2003 SP2. Maybe it's been left with two sessions logged in. Can you connect if you use the /console command line switch? http://blogs.technet.com/mhass/archive/2005/11/03/413605.aspx Although if it's been restarted I don't know why those sessions would still exist. Andrew
Guest TheSmart_Developer Posted September 2, 2008 Posted September 2, 2008 Re: Unable to Remote Desktop to Windows 2003 Server On Aug 28, 4:41 pm, "Andrew Morton" <a...@in-press.co.uk.invalid> wrote: > mtj7009 wrote: > > All of a sudden, we are unable to RDP to a Windows 2003 Server. It > > could possible be a windows update that caused the issue but not sure > > which one. I have run Wireshark to make sure that tcp port 3389 > > traffic is hitting the server and it is. On the client it says > > unable to connect to RDP. > > Short of rebuilding the server are there any options or > > troubleshooting steps i should take? > > Windows Server 2003 SP2. > > Maybe it's been left with two sessions logged in. Can you connect if you use > the /console command line switch? > > http://blogs.technet.com/mhass/archive/2005/11/03/413605.aspx > > Although if it's been restarted I don't know why those sessions would still > exist. > > Andrew Have you tried telneting to port 3389?
Guest Morgan che Posted September 25, 2008 Posted September 25, 2008 Re: Unable to Remote Desktop to Windows 2003 Server Hi, I am wirting to see how evertything is going? Have this issue been sovled or you need further assistance? please feel free to let me know. Sincerely Morgan Che Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - http://www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- --->Thread-Topic: Unable to Remote Desktop to Windows 2003 Server --->thread-index: AckHk4pQuJDTcds+T5WYSSyzFjBtDg== --->X-WBNR-Posting-Host: 65.55.21.8 --->From: =?Utf-8?B?bXRqNzAwOQ==?= <MTJ7009@newsgroup.nospam> --->References: <83C257DB-996C-4622-BD31-F0D49A38F0E0@microsoft.com> <uq86o74BJHA.4340@TK2MSFTNGP02.phx.gbl> <D7465A7D-87A5-45F5-BF83-B371492C4D55@microsoft.com> <ua7w2J5BJHA.4728@TK2MSFTNGP04.phx.gbl> --->Subject: Re: Unable to Remote Desktop to Windows 2003 Server --->Date: Tue, 26 Aug 2008 08:51:01 -0700 --->Lines: 51 --->Message-ID: <04F6F7D9-B4BB-4439-A5AA-CCBC4F9EBB03@microsoft.com> --->MIME-Version: 1.0 --->Content-Type: text/plain; ---> charset="Utf-8" --->Content-Transfer-Encoding: 7bit --->X-Newsreader: Microsoft CDO for Windows 2000 --->Content-Class: urn:content-classes:message --->Importance: normal --->Priority: normal --->X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3119 --->Newsgroups: microsoft.public.win2000.general --->Path: TK2MSFTNGHUB02.phx.gbl --->Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.win2000.general:13019 --->NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 --->X-Tomcat-NG: microsoft.public.win2000.general ---> --->We have tried using vista, xp, another windows 2003 server to see if any of --->them would connect. None of which has been able to connect. --->We have gone some searches on the web for any help, none of which helped us, --->hence we are here. ---> --->"Danny Sanders" wrote: ---> --->> What OS are you using to connect with? Anything in that event log? Can you --->> connect using client running another OS? --->> --->> You can also search the MS Knowledge base for "RDP". --->> --->> hth --->> DDS --->> --->> --->> "mtj7009" <MTJ7009@newsgroup.nospam> wrote in message --->> news:D7465A7D-87A5-45F5-BF83-B371492C4D55@microsoft.com... --->> > We have restarted the server multiple times. Nothing in the event logs --->> > either. --->> > --->> > "Danny Sanders" wrote: --->> > --->> >> Have you tried having the server restarted? --->> >> --->> >> --->> >> hth --->> >> DDS --->> >> --->> >> "mtj7009" <MTJ7009@newsgroup.nospam> wrote in message --->> >> news:83C257DB-996C-4622-BD31-F0D49A38F0E0@microsoft.com... --->> >> > All of a sudden, we are unable to RDP to a Windows 2003 Server. It --->> >> > could --->> >> > possible be a windows update that caused the issue but not sure which --->> >> > one. --->> >> > I --->> >> > have run Wireshark to make sure that tcp port 3389 traffic is hitting --->> >> > the --->> >> > server and it is. On the client it says unable to connect to RDP. --->> >> > Short of rebuilding the server are there any options or troubleshooting --->> >> > steps i should take? --->> >> > Windows Server 2003 SP2. --->> >> > Firewall is off completely. --->> >> > Thanks --->> >> > --->> >> --->> >> --->> >> --->> --->> --->> --->
Guest mitchr Posted October 20, 2008 Posted October 20, 2008 Re: Unable to Remote Desktop to Windows 2003 Server Do a remote shutdown "shutdown /r /t 10 /m \\computername" I have seen this problem after patching here recently. and either I have to reboot the machine at the console or I have to do the remote shutdown indicated previously. -- mitchr ------------------------------------------------------------------------ mitchr's Profile: http://forums.techarena.in/members/mitchr.htm View this thread: http://forums.techarena.in/window-2000-help/1027216.htm http://forums.techarena.in
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