restart command, shuts down and stays down

[Guest MF]

I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the restart

command on it, it shuts down but won't start up again - which is a bit of a

pain if I ever have to restart it remotely. I'm scratching my head. I've

reapplied SP4 but (surprise surprise) it made no difference. HP say it's an

MS issue.

 

Anyone any ideas?

 

Thanks...

 

Mike

[Guest Pegasus \(MVP\)]

Re: restart command, shuts down and stays down

 

 

"MF" <MF@discussions.microsoft.com> wrote in message

news:C06A9A30-9D36-4C75-8F38-D79C7A4BB30C@microsoft.com...

> I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the restart

> command on it, it shuts down but won't start up again - which is a bit of

> a

> pain if I ever have to restart it remotely. I'm scratching my head. I've

> reapplied SP4 but (surprise surprise) it made no difference. HP say it's

> an

> MS issue.

>

> Anyone any ideas?

>

> Thanks...

>

> Mike

 

What exactly is your "restart command"?

[Guest MF]

Re: restart command, shuts down and stays down

 

To clarify:

 

Start menu\shut down\Restart.

 

Thanks...

 

Mike

 

"Pegasus (MVP)" wrote:

>

> "MF" <MF@discussions.microsoft.com> wrote in message

> news:C06A9A30-9D36-4C75-8F38-D79C7A4BB30C@microsoft.com...

> > I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the restart

> > command on it, it shuts down but won't start up again - which is a bit of

> > a

> > pain if I ever have to restart it remotely. I'm scratching my head. I've

> > reapplied SP4 but (surprise surprise) it made no difference. HP say it's

> > an

> > MS issue.

> >

> > Anyone any ideas?

> >

> > Thanks...

> >

> > Mike

>

> What exactly is your "restart command"?

>

>

>

[Guest Pegasus \(MVP\)]

Re: restart command, shuts down and stays down

 

I haven't seen this one before. You could try one of these approaches:

- Reboot in Safe Mode and see if the problem persists.

- Try one of the many shutdown.exe commands (yes, a real

command this time!) with its "restart" option. When you type the

following text into a Google search box then you get more than

40,000 hits . . .

 

 

"MF" <MF@discussions.microsoft.com> wrote in message

news:10C2BC7F-75A3-48D5-BCDD-2F46BDBDE61D@microsoft.com...

> To clarify:

>

> Start menu\shut down\Restart.

>

> Thanks...

>

> Mike

>

> "Pegasus (MVP)" wrote:

>

>>

>> "MF" <MF@discussions.microsoft.com> wrote in message

>> news:C06A9A30-9D36-4C75-8F38-D79C7A4BB30C@microsoft.com...

>> > I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the

>> > restart

>> > command on it, it shuts down but won't start up again - which is a bit

>> > of

>> > a

>> > pain if I ever have to restart it remotely. I'm scratching my head.

>> > I've

>> > reapplied SP4 but (surprise surprise) it made no difference. HP say

>> > it's

>> > an

>> > MS issue.

>> >

>> > Anyone any ideas?

>> >

>> > Thanks...

>> >

>> > Mike

>>

>> What exactly is your "restart command"?

>>

>>

>>

[Guest Dave Patrick]

Re: restart command, shuts down and stays down

 

But get a copy of shutdown.exe from a newer version OS or the resource kit

tools or PsShutdown. I also wonder if the correct chipset was installed. The

OS may not properly recognize the mobo.

 

 

http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx

http://support.microsoft.com/kb/317371

 

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

 

"Pegasus (MVP)" wrote:

>I haven't seen this one before. You could try one of these approaches:

> - Reboot in Safe Mode and see if the problem persists.

> - Try one of the many shutdown.exe commands (yes, a real

> command this time!) with its "restart" option. When you type the

> following text into a Google search box then you get more than

> 40,000 hits . . .

[Guest MF]

Re: restart command, shuts down and stays down

 

i'll test these out of hours tomorrow. thanks very much.

 

server never used to do this - it was built with HP's smart start - it must

have been an MS or HP update that broke it. I've got other DL360s that are

fine.

 

"Dave Patrick" wrote:

> But get a copy of shutdown.exe from a newer version OS or the resource kit

> tools or PsShutdown. I also wonder if the correct chipset was installed. The

> OS may not properly recognize the mobo.

>

>

> http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx

> http://support.microsoft.com/kb/317371

>

>

>

> --

>

> Regards,

>

> Dave Patrick ....Please no email replies - reply in newsgroup.

> Microsoft Certified Professional

> Microsoft MVP [Windows]

> http://www.microsoft.com/protect

>

>

> "Pegasus (MVP)" wrote:

> >I haven't seen this one before. You could try one of these approaches:

> > - Reboot in Safe Mode and see if the problem persists.

> > - Try one of the many shutdown.exe commands (yes, a real

> > command this time!) with its "restart" option. When you type the

> > following text into a Google search box then you get more than

> > 40,000 hits . . .

>

>

[Guest MF]

Re: restart command, shuts down and stays down

 

I tried both these suggestions. (booted into safe mode and restarted, and

restarted (not in safe mode) using psshutdown.exe -r) but neither of them

worked.

 

The only thing I can think of doing is flashing the BIOS.

 

Any other ideas?

 

Thanks very much.

 

Mike

 

"MF" wrote:

> i'll test these out of hours tomorrow. thanks very much.

>

> server never used to do this - it was built with HP's smart start - it must

> have been an MS or HP update that broke it. I've got other DL360s that are

> fine.

>

> "Dave Patrick" wrote:

>

> > But get a copy of shutdown.exe from a newer version OS or the resource kit

> > tools or PsShutdown. I also wonder if the correct chipset was installed. The

> > OS may not properly recognize the mobo.

> >

> >

> > http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx

> > http://support.microsoft.com/kb/317371

> >

> >

> >

> > --

> >

> > Regards,

> >

> > Dave Patrick ....Please no email replies - reply in newsgroup.

> > Microsoft Certified Professional

> > Microsoft MVP [Windows]

> > http://www.microsoft.com/protect

> >

> >

> > "Pegasus (MVP)" wrote:

> > >I haven't seen this one before. You could try one of these approaches:

> > > - Reboot in Safe Mode and see if the problem persists.

> > > - Try one of the many shutdown.exe commands (yes, a real

> > > command this time!) with its "restart" option. When you type the

> > > following text into a Google search box then you get more than

> > > 40,000 hits . . .

> >

> >

[Guest Dave Patrick]

Re: restart command, shuts down and stays down

 

You could try that. It really sounds like some bad hardware.

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

 

"MF" wrote:

>I tried both these suggestions. (booted into safe mode and restarted, and

> restarted (not in safe mode) using psshutdown.exe -r) but neither of them

> worked.

>

> The only thing I can think of doing is flashing the BIOS.

>

> Any other ideas?

>

> Thanks very much.

>

> Mike