Guest MF Posted September 9, 2008 Posted September 9, 2008 I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the restart command on it, it shuts down but won't start up again - which is a bit of a pain if I ever have to restart it remotely. I'm scratching my head. I've reapplied SP4 but (surprise surprise) it made no difference. HP say it's an MS issue. Anyone any ideas? Thanks... Mike
Guest Pegasus \(MVP\) Posted September 9, 2008 Posted September 9, 2008 Re: restart command, shuts down and stays down "MF" <MF@discussions.microsoft.com> wrote in message news:C06A9A30-9D36-4C75-8F38-D79C7A4BB30C@microsoft.com... > I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the restart > command on it, it shuts down but won't start up again - which is a bit of > a > pain if I ever have to restart it remotely. I'm scratching my head. I've > reapplied SP4 but (surprise surprise) it made no difference. HP say it's > an > MS issue. > > Anyone any ideas? > > Thanks... > > Mike What exactly is your "restart command"?
Guest MF Posted September 9, 2008 Posted September 9, 2008 Re: restart command, shuts down and stays down To clarify: Start menu\shut down\Restart. Thanks... Mike "Pegasus (MVP)" wrote: > > "MF" <MF@discussions.microsoft.com> wrote in message > news:C06A9A30-9D36-4C75-8F38-D79C7A4BB30C@microsoft.com... > > I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the restart > > command on it, it shuts down but won't start up again - which is a bit of > > a > > pain if I ever have to restart it remotely. I'm scratching my head. I've > > reapplied SP4 but (surprise surprise) it made no difference. HP say it's > > an > > MS issue. > > > > Anyone any ideas? > > > > Thanks... > > > > Mike > > What exactly is your "restart command"? > > >
Guest Pegasus \(MVP\) Posted September 9, 2008 Posted September 9, 2008 Re: restart command, shuts down and stays down I haven't seen this one before. You could try one of these approaches: - Reboot in Safe Mode and see if the problem persists. - Try one of the many shutdown.exe commands (yes, a real command this time!) with its "restart" option. When you type the following text into a Google search box then you get more than 40,000 hits . . . "MF" <MF@discussions.microsoft.com> wrote in message news:10C2BC7F-75A3-48D5-BCDD-2F46BDBDE61D@microsoft.com... > To clarify: > > Start menu\shut down\Restart. > > Thanks... > > Mike > > "Pegasus (MVP)" wrote: > >> >> "MF" <MF@discussions.microsoft.com> wrote in message >> news:C06A9A30-9D36-4C75-8F38-D79C7A4BB30C@microsoft.com... >> > I've got an HP DL360 G4p with Win 2k SP4 on it. When I issue the >> > restart >> > command on it, it shuts down but won't start up again - which is a bit >> > of >> > a >> > pain if I ever have to restart it remotely. I'm scratching my head. >> > I've >> > reapplied SP4 but (surprise surprise) it made no difference. HP say >> > it's >> > an >> > MS issue. >> > >> > Anyone any ideas? >> > >> > Thanks... >> > >> > Mike >> >> What exactly is your "restart command"? >> >> >>
Guest Dave Patrick Posted September 9, 2008 Posted September 9, 2008 Re: restart command, shuts down and stays down But get a copy of shutdown.exe from a newer version OS or the resource kit tools or PsShutdown. I also wonder if the correct chipset was installed. The OS may not properly recognize the mobo. http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx http://support.microsoft.com/kb/317371 -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "Pegasus (MVP)" wrote: >I haven't seen this one before. You could try one of these approaches: > - Reboot in Safe Mode and see if the problem persists. > - Try one of the many shutdown.exe commands (yes, a real > command this time!) with its "restart" option. When you type the > following text into a Google search box then you get more than > 40,000 hits . . .
Guest MF Posted September 10, 2008 Posted September 10, 2008 Re: restart command, shuts down and stays down i'll test these out of hours tomorrow. thanks very much. server never used to do this - it was built with HP's smart start - it must have been an MS or HP update that broke it. I've got other DL360s that are fine. "Dave Patrick" wrote: > But get a copy of shutdown.exe from a newer version OS or the resource kit > tools or PsShutdown. I also wonder if the correct chipset was installed. The > OS may not properly recognize the mobo. > > > http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx > http://support.microsoft.com/kb/317371 > > > > -- > > Regards, > > Dave Patrick ....Please no email replies - reply in newsgroup. > Microsoft Certified Professional > Microsoft MVP [Windows] > http://www.microsoft.com/protect > > > "Pegasus (MVP)" wrote: > >I haven't seen this one before. You could try one of these approaches: > > - Reboot in Safe Mode and see if the problem persists. > > - Try one of the many shutdown.exe commands (yes, a real > > command this time!) with its "restart" option. When you type the > > following text into a Google search box then you get more than > > 40,000 hits . . . > >
Guest MF Posted September 12, 2008 Posted September 12, 2008 Re: restart command, shuts down and stays down I tried both these suggestions. (booted into safe mode and restarted, and restarted (not in safe mode) using psshutdown.exe -r) but neither of them worked. The only thing I can think of doing is flashing the BIOS. Any other ideas? Thanks very much. Mike "MF" wrote: > i'll test these out of hours tomorrow. thanks very much. > > server never used to do this - it was built with HP's smart start - it must > have been an MS or HP update that broke it. I've got other DL360s that are > fine. > > "Dave Patrick" wrote: > > > But get a copy of shutdown.exe from a newer version OS or the resource kit > > tools or PsShutdown. I also wonder if the correct chipset was installed. The > > OS may not properly recognize the mobo. > > > > > > http://technet.microsoft.com/en-us/sysinternals/bb897541.aspx > > http://support.microsoft.com/kb/317371 > > > > > > > > -- > > > > Regards, > > > > Dave Patrick ....Please no email replies - reply in newsgroup. > > Microsoft Certified Professional > > Microsoft MVP [Windows] > > http://www.microsoft.com/protect > > > > > > "Pegasus (MVP)" wrote: > > >I haven't seen this one before. You could try one of these approaches: > > > - Reboot in Safe Mode and see if the problem persists. > > > - Try one of the many shutdown.exe commands (yes, a real > > > command this time!) with its "restart" option. When you type the > > > following text into a Google search box then you get more than > > > 40,000 hits . . . > > > >
Guest Dave Patrick Posted September 13, 2008 Posted September 13, 2008 Re: restart command, shuts down and stays down You could try that. It really sounds like some bad hardware. -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "MF" wrote: >I tried both these suggestions. (booted into safe mode and restarted, and > restarted (not in safe mode) using psshutdown.exe -r) but neither of them > worked. > > The only thing I can think of doing is flashing the BIOS. > > Any other ideas? > > Thanks very much. > > Mike
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