An advertising window pops up when I boot up

[Guest Denise]

Hi,

 

I have XP Pro x64 so I'm posting here but I'm not sure if this is the right

forum.

 

I downloaded and installed a trial version of DriverGenius. I decided to

uninstall it but when I boot up my computer, a window opens for me to

purchase the program. How can I get this window to stop popping up? I

cleaned the registry using TweakNow RegCleaner Std Advanced WindowsCare V2

Personal but the box still pops up. Any ideas?

--

Denise

[Guest Charlie Russel - MVP]

Re: An advertising window pops up when I boot up

 

1.) Rebuild the box from the ground up. I don't pay attention to the latest

malware, but clearly this is in that category. IMHO, once malware has gotten

installed on a system, it's impossible to be certain that you've actually

removed it all. The only sure way is to start from bare metal again.

 

2.) Learn from this. Don't download and use quick fix "solutions" that you

get offered. I would no more use a regcleaner than some "drivergenius"

software that is somehow going to make my life easier.

 

3.) The absolute best place for dealing with malware infections and getting

help is the microsoft.public.security.homeusers newsgroup. There are some

extremely knowledgeable people who hang out there, and they've seen it all.

If your system can be recovered without starting over, they'll be in the

best position to tell you.

 

--

Charlie.

http://msmvps.com/blogs/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

"Denise" <Denise@discussions.microsoft.com> wrote in message

news:82496C16-8066-438F-9760-8D32627BD9D4@microsoft.com...

> Hi,

>

> I have XP Pro x64 so I'm posting here but I'm not sure if this is the

> right

> forum.

>

> I downloaded and installed a trial version of DriverGenius. I decided to

> uninstall it but when I boot up my computer, a window opens for me to

> purchase the program. How can I get this window to stop popping up? I

> cleaned the registry using TweakNow RegCleaner Std Advanced WindowsCare V2

> Personal but the box still pops up. Any ideas?

> --

> Denise

>

>

[Guest Drew]

Re: An advertising window pops up when I boot up

 

Start/Run msconfig. Check the Startup tab for suspicious entries and remove

them. May or may not work.

 

Drew

 

"Denise" <Denise@discussions.microsoft.com> wrote in message

news:82496C16-8066-438F-9760-8D32627BD9D4@microsoft.com...

> Hi,

>

> I have XP Pro x64 so I'm posting here but I'm not sure if this is the

> right

> forum.

>

> I downloaded and installed a trial version of DriverGenius. I decided to

> uninstall it but when I boot up my computer, a window opens for me to

> purchase the program. How can I get this window to stop popping up? I

> cleaned the registry using TweakNow RegCleaner Std Advanced WindowsCare V2

> Personal but the box still pops up. Any ideas?

> --

> Denise

>

>

[Guest Denise]

Re: An advertising window pops up when I boot up

 

Thanks for telling me about microsoft.public.security.homeusers. I'm going

to run a rootkit before I go there . . . it might find something. All of

the other programs that I have for spyware/adware/malware found nothing.

It's not listed in msconfig or regedit.

--

Denise

 

 

 

 

"Charlie Russel - MVP" wrote:

> 1.) Rebuild the box from the ground up. I don't pay attention to the latest

> malware, but clearly this is in that category. IMHO, once malware has gotten

> installed on a system, it's impossible to be certain that you've actually

> removed it all. The only sure way is to start from bare metal again.

>

> 2.) Learn from this. Don't download and use quick fix "solutions" that you

> get offered. I would no more use a regcleaner than some "drivergenius"

> software that is somehow going to make my life easier.

>

> 3.) The absolute best place for dealing with malware infections and getting

> help is the microsoft.public.security.homeusers newsgroup. There are some

> extremely knowledgeable people who hang out there, and they've seen it all.

> If your system can be recovered without starting over, they'll be in the

> best position to tell you.

>

> --

> Charlie.

> http://msmvps.com/blogs/xperts64

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Denise" <Denise@discussions.microsoft.com> wrote in message

> news:82496C16-8066-438F-9760-8D32627BD9D4@microsoft.com...

> > Hi,

> >

> > I have XP Pro x64 so I'm posting here but I'm not sure if this is the

> > right

> > forum.

> >

> > I downloaded and installed a trial version of DriverGenius. I decided to

> > uninstall it but when I boot up my computer, a window opens for me to

> > purchase the program. How can I get this window to stop popping up? I

> > cleaned the registry using TweakNow RegCleaner Std Advanced WindowsCare V2

> > Personal but the box still pops up. Any ideas?

> > --

> > Denise

> >

> >

>

>

[Guest Denise]

RE: An advertising window pops up when I boot up

 

Hi,

 

I went into Safe Mode with Networking and ran F-Secure for malware and

rootkits. It found 3 viruses linked with DriverGenius, not only in the

installed program but in the uninstalled program as well. It deleted them

and when I rebooted, the DriverGenius advertisement didn't appear.

 

Just wanted to let you know of the outcome and maybe this will help someone

else as well.

 

Thanks again for your input.

--

Denise

 

 

 

 

"Denise" wrote:

> Hi,

>

> I have XP Pro x64 so I'm posting here but I'm not sure if this is the right

> forum.

>

> I downloaded and installed a trial version of DriverGenius. I decided to

> uninstall it but when I boot up my computer, a window opens for me to

> purchase the program. How can I get this window to stop popping up? I

> cleaned the registry using TweakNow RegCleaner Std Advanced WindowsCare V2

> Personal but the box still pops up. Any ideas?

> --

> Denise

>

>

[Guest Denise]

RE: An advertising window pops up when I boot up

 

At first, when I rebooted, the advertising window didn't pop up but, after a

while, it came back and I started to have problems with my graphics and Find.

I then did a Windows Repair and the advertising window came back again,

along with the graphics problem and the Find problem. I'll be going to

microsoft.public.security.homeusers to see if I can find the fix there. If

not, I'll have to do a format.

--

Denise

 

 

 

 

"Denise" wrote:

> Hi,

>

> I went into Safe Mode with Networking and ran F-Secure for malware and

> rootkits. It found 3 viruses linked with DriverGenius, not only in the

> installed program but in the uninstalled program as well. It deleted them

> and when I rebooted, the DriverGenius advertisement didn't appear.

>

> Just wanted to let you know of the outcome and maybe this will help someone

> else as well.

>

> Thanks again for your input.

> --

> Denise

>

>

>

>

> "Denise" wrote:

>

> > Hi,

> >

> > I have XP Pro x64 so I'm posting here but I'm not sure if this is the right

> > forum.

> >

> > I downloaded and installed a trial version of DriverGenius. I decided to

> > uninstall it but when I boot up my computer, a window opens for me to

> > purchase the program. How can I get this window to stop popping up? I

> > cleaned the registry using TweakNow RegCleaner Std Advanced WindowsCare V2

> > Personal but the box still pops up. Any ideas?

> > --

> > Denise

> >

> >

[Guest philo]

Re: An advertising window pops up when I boot up

 

 

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

news:uJr5LsAIJHA.1160@TK2MSFTNGP05.phx.gbl...

> 1.) Rebuild the box from the ground up. I don't pay attention to the

latest

> malware, but clearly this is in that category. IMHO, once malware has

gotten

> installed on a system, it's impossible to be certain that you've actually

> removed it all. The only sure way is to start from bare metal again.

>

> 2.) Learn from this. Don't download and use quick fix "solutions" that you

> get offered. I would no more use a regcleaner than some "drivergenius"

> software that is somehow going to make my life easier.

>

> 3.) The absolute best place for dealing with malware infections and

getting

> help is the microsoft.public.security.homeusers newsgroup. There are some

> extremely knowledgeable people who hang out there, and they've seen it

all.

> If your system can be recovered without starting over, they'll be in the

> best position to tell you.

>

 

 

A complete reinstall is a bit drastic...but may very well be necessary.

 

First thing to do is backup all data...

then run a full virus scan with a recently updated virus checker.

 

Beleive it or not I have 100% cleared a number of "infections" by doing a

full scan with the free virus checker Avast.

 

The owners of the machines have had no further problems...

so I'd at least give it a try.

 

If a virus scan does not do the trick

and if you can find no solutions for your exact form of malware...

indeed, a fresh install my be the surest (and fastest) way to take care of

the problem

 

> --

> Charlie.

> http://msmvps.com/blogs/xperts64

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Denise" <Denise@discussions.microsoft.com> wrote in message

> news:82496C16-8066-438F-9760-8D32627BD9D4@microsoft.com...

> > Hi,

> >

> > I have XP Pro x64 so I'm posting here but I'm not sure if this is the

> > right

> > forum.

> >

> > I downloaded and installed a trial version of DriverGenius. I decided t

o

> > uninstall it but when I boot up my computer, a window opens for me to

> > purchase the program. How can I get this window to stop popping up? I

> > cleaned the registry using TweakNow RegCleaner Std Advanced WindowsCare

V2

> > Personal but the box still pops up. Any ideas?

> > --

> > Denise

> >

> >

>

[Guest Jack]

Re: An advertising window pops up when I boot up

 

Denise,

 

A neighbor had a similar problem due to his Grandkids messing around

and he couldn't find any way to eliminate the ad.

 

We did everything we could think of and finally ran Spyware Terminator.

Normally I wouldn't recommend something like this since it might sound

like an advertisement but I've used it on my Vista Ultimate 64x and it

eliminated a RunDLL pop-up I couldn't get rid of.

 

It stopped the pop-up ad in my neighbors computer.. His Grandkids are

banned from using his computer.. :) Spywareterminator is Free..

 

http://www.spywareterminator.com/

 

 

 

"Denise" <Denise@discussions.microsoft.com> wrote in message

news:F47DA67A-176A-41DA-A6A6-C0AAC9E82E9E@microsoft.com...

> At first, when I rebooted, the advertising window didn't pop up but, after

> a

> while, it came back and I started to have problems with my graphics and

> Find.

> I then did a Windows Repair and the advertising window came back again,

> along with the graphics problem and the Find problem. I'll be going to

> microsoft.public.security.homeusers to see if I can find the fix there.

> If

> not, I'll have to do a format.

> --

> Denise

>

>

>

>

> "Denise" wrote:

>

>> Hi,

>>

>> I went into Safe Mode with Networking and ran F-Secure for malware and

>> rootkits. It found 3 viruses linked with DriverGenius, not only in the

>> installed program but in the uninstalled program as well. It deleted

>> them

>> and when I rebooted, the DriverGenius advertisement didn't appear.

>>

>> Just wanted to let you know of the outcome and maybe this will help

>> someone

>> else as well.

>>

>> Thanks again for your input.

>> --

>> Denise

>>

>>

>>

>>

>> "Denise" wrote:

>>

>> > Hi,

>> >

>> > I have XP Pro x64 so I'm posting here but I'm not sure if this is the

>> > right

>> > forum.

>> >

>> > I downloaded and installed a trial version of DriverGenius. I decided

>> > to

>> > uninstall it but when I boot up my computer, a window opens for me to

>> > purchase the program. How can I get this window to stop popping up? I

>> > cleaned the registry using TweakNow RegCleaner Std Advanced WindowsCare

>> > V2

>> > Personal but the box still pops up. Any ideas?

>> > --

>> > Denise

>> >

>> >