Guest TJAC Posted October 6, 2008 Posted October 6, 2008 Recently we have had several people experience a difficult time connecting to remote desktop. I had the trouble a couple weeks ago from home when trying to connect to my computer at work, but suddenly it started to work again, but I'm not convinced it was anything I did. Now someone else in our company is having a hard time connecting. When he tries to connect he receives the message that it cannot find the computer, as if the computer at work has been turned off. However, if you remote to his computer within the building, you can connect just fine. Both boxes are checked within the Remote Desktop area. It's only when you are outside the building connecting through VPN that it will not allow the connection to remote desktop suddenly. I connected to VPN at home, then used remote desktop to connect to my computer at home, everything worked fine. I disconnected from my computer to test the person's computer who is having problems, again, it tried and tried and finally came back saying it couldn't find the computer. Again, connected to mine, no problems. Went back into the building and connected to the problem computer remotely without any problems. I have never had this occur and don't know what to do. At work we rely heavily on remote desktop, so if anyone can help with this it would be very much appreciated! Thanks!
Guest Charlie Russel - MVP Posted October 6, 2008 Posted October 6, 2008 Re: Remote Desktop This really isn't the right newsgroup for this. I suspect the windowsxp.work_remotely, or windows.terminal_services newsgroups would be a better place to start. The likely issue is the VPN. Frankly, I've moved completely away from VPNs entirely. They're a bigger security issue than a pure remote desktop session, and they're flakier and slower. But to be able to connect to multiple machines for remote desktop, you need either Windows Server 2008 TS Gateway/Web Access, or you need to be running something like Windows Small Business Server that has Remote Web Workplace. If work is under 75 users, then SBS is the way to go. -- Charlie. http://msmvps.com/blogs/xperts64 http://mvp.support.microsoft.com/profile/charlie.russel "TJAC" <TJAC@discussions.microsoft.com> wrote in message news:99B7FE89-DEA2-4B3E-A5CD-C49F0253AEDC@microsoft.com... > Recently we have had several people experience a difficult time connecting > to > remote desktop. > > I had the trouble a couple weeks ago from home when trying to connect to > my > computer at work, but suddenly it started to work again, but I'm not > convinced it was anything I did. > > Now someone else in our company is having a hard time connecting. When he > tries to connect he receives the message that it cannot find the computer, > as > if the computer at work has been turned off. However, if you remote to > his > computer within the building, you can connect just fine. Both boxes are > checked within the Remote Desktop area. It's only when you are outside > the > building connecting through VPN that it will not allow the connection to > remote desktop suddenly. > > I connected to VPN at home, then used remote desktop to connect to my > computer at home, everything worked fine. I disconnected from my computer > to > test the person's computer who is having problems, again, it tried and > tried > and finally came back saying it couldn't find the computer. Again, > connected > to mine, no problems. Went back into the building and connected to the > problem computer remotely without any problems. > > I have never had this occur and don't know what to do. At work we rely > heavily on remote desktop, so if anyone can help with this it would be > very > much appreciated! > > Thanks!
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