Guest Vinni Posted October 10, 2008 Posted October 10, 2008 Internet explorer is opening the web page with the address http://rdrmngr.com/MTgzNjk=/2/6433/ax=0/ed=0/ex=1/sep08RONagr3/ on its own. Tried scaning the computer with different scanners couple of times but the problem is still there. Help required urgently.
Guest Mick Murphy Posted October 10, 2008 Posted October 10, 2008 RE: Ad Ware Removal Scan your System in Safe Mode with Malwarebytes, Spybot Search & destroy, and your Anti-virus. All Program download and Safe Mode info below. http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important re: Safe Mode If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. -- Mad Mike "Vinni" wrote: > Internet explorer is opening the web page with the address > http://rdrmngr.com/MTgzNjk=/2/6433/ax=0/ed=0/ex=1/sep08RONagr3/ on its own. > Tried scaning the computer with different scanners couple of times but the > problem is still there. Help required urgently.
Guest nass Posted October 10, 2008 Posted October 10, 2008 RE: Ad Ware Removal "Vinni" wrote: > Internet explorer is opening the web page with the address > htp://rdrmngr.com/MTgzNjk=/2/6433/ax=0/ed=0/ex=1/sep08RONagr3/ on its own. > Tried scaning the computer with different scanners couple of times but the > problem is still there. Help required urgently. Run a thorough scan by doing the following steps: 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start >> Control Panel >> Double click Network and Internet Connections >> Double click Internet Options. On the IE properties windows you will see these Tabs: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Scan for malware from here: Download and Update SuperAntispyware and run a complete scan - Free http://www.superantispyware.com/superantispywarefreevspro.html http://www.malwarebytes.org/rr-update/rr-free-setup.exe http://onecare.live.com/site/en-gb/default.htm?s_cid=sah Run a scan from here on-line: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (offline scanner) from here: http://www.avast.com/eng/avast-virus-cleaner.html Comodo BOClean : Anti-Malware Version 4.27 http://www.comodo.com/boclean/boclean.html If you wish to send me your Hijackthis log I will be happy to help you further or send to one of many forums on the internet! Download Hijackthis and send me the log. (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) my address is : to_you_ross(at remove this and repalce with the obvious)yahoo.co.uk ( _ is underscore) Run disk clean up on your Drive. You can download this tool o run clean up: http://www.ccleaner.com/download/builds/downloading-slim Run Disk Clean Up on your Drive. HTH, nass --- http://www.nasstec.co.uk
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