Ad Ware Removal

[Guest Vinni]

Internet explorer is opening the web page with the address

http://rdrmngr.com/MTgzNjk=/2/6433/ax=0/ed=0/ex=1/sep08RONagr3/ on its own.

Tried scaning the computer with different scanners couple of times but the

problem is still there. Help required urgently.

[Guest Mick Murphy]

RE: Ad Ware Removal

 

Scan your System in Safe Mode with Malwarebytes, Spybot Search & destroy, and

your Anti-virus.

All Program download and Safe Mode info below.

 

 

http://www.spybot.info/en/index.html

 

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.

Download, install, update, and immunize your System with it.

Then SCAN with it.

Update it, and scan your System once a fortnight.

 

http://www.malwarebytes.org/mbam.php

 

Malwarebytes is as the name says, a Malware Remover!

For the Free version scroll down their page to either download from

Download.com, or Major Geeks.com

 

Download, install, and update.

 

Important re: Safe Mode

If you happen to find a problem that you can’t uninstall / delete, reboot

the computer, and go into Safe Mode.

To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow

key to get to Safe Mode from list of options, then hit ENTER.

RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D

while in Safe Mode.

 

--

Mad Mike

 

 

"Vinni" wrote:

> Internet explorer is opening the web page with the address

> http://rdrmngr.com/MTgzNjk=/2/6433/ax=0/ed=0/ex=1/sep08RONagr3/ on its own.

> Tried scaning the computer with different scanners couple of times but the

> problem is still there. Help required urgently.

[Guest nass]

RE: Ad Ware Removal

 

 

 

"Vinni" wrote:

> Internet explorer is opening the web page with the address

> htp://rdrmngr.com/MTgzNjk=/2/6433/ax=0/ed=0/ex=1/sep08RONagr3/ on its own.

> Tried scaning the computer with different scanners couple of times but the

> problem is still there. Help required urgently.

 

 

Run a thorough scan by doing the following steps:

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Tabs:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

Scan for malware from here:

Download and Update SuperAntispyware and run a complete scan - Free

http://www.superantispyware.com/superantispywarefreevspro.html

http://www.malwarebytes.org/rr-update/rr-free-setup.exe

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

 

Run a scan from here on-line:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Download Avast Cleaner (offline scanner) from here:

http://www.avast.com/eng/avast-virus-cleaner.html

Comodo BOClean : Anti-Malware Version 4.27

http://www.comodo.com/boclean/boclean.html

 

If you wish to send me your Hijackthis log I will be happy to help you

further or send to one of many forums on the internet!

Download Hijackthis and send me the log.

(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)

my address is : to_you_ross(at remove this and repalce with the

obvious)yahoo.co.uk ( _ is underscore)

 

Run disk clean up on your Drive.

You can download this tool o run clean up:

http://www.ccleaner.com/download/builds/downloading-slim

Run Disk Clean Up on your Drive.

HTH,

nass

---

http://www.nasstec.co.uk