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Posted

Hi there,

this morning my Windows2000SP4 desktop started with the 680x480 resolution

and the keyboard not running at the login window.

The keyboard is ok at the bios and til the F8 start menu.

If i choose the debug mode, the keyboard is still dead.

I tried with a Linux live boot cd and I have no problem.

I guess a problem on the keyboard drivers but the Recovery disk does

nothing.

Can i manually substitute the keyboard driver? Which drivers???

 

Help !!

--

SteM

  • Replies 6
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Guest Pegasus \(MVP\)
Posted

Re: Keyboard not running

 

 

"SteM" <xxx@yyy.zzz> wrote in message

news:ugOMjOtKJHA.5448@TK2MSFTNGP05.phx.gbl...

> Hi there,

> this morning my Windows2000SP4 desktop started with the 680x480 resolution

> and the keyboard not running at the login window.

> The keyboard is ok at the bios and til the F8 start menu.

> If i choose the debug mode, the keyboard is still dead.

> I tried with a Linux live boot cd and I have no problem.

> I guess a problem on the keyboard drivers but the Recovery disk does

> nothing.

> Can i manually substitute the keyboard driver? Which drivers???

>

> Help !!

> --

> SteM

 

- What keyboard is this, PS/2 or USB?

- Have you tried a different keyboard?

Posted

Re: Keyboard not running

 

Yes, I tries both with a USB and PS2 !

--

SteM

 

"Pegasus (MVP)" <I.can@fly.com.oz> ha scritto nel messaggio

news:eIdw4huKJHA.5232@TK2MSFTNGP05.phx.gbl...

>

> "SteM" <xxx@yyy.zzz> wrote in message

> news:ugOMjOtKJHA.5448@TK2MSFTNGP05.phx.gbl...

>> Hi there,

>> this morning my Windows2000SP4 desktop started with the 680x480

>> resolution and the keyboard not running at the login window.

>> The keyboard is ok at the bios and til the F8 start menu.

>> If i choose the debug mode, the keyboard is still dead.

>> I tried with a Linux live boot cd and I have no problem.

>> I guess a problem on the keyboard drivers but the Recovery disk does

>> nothing.

>> Can i manually substitute the keyboard driver? Which drivers???

>>

>> Help !!

>> --

>> SteM

>

> - What keyboard is this, PS/2 or USB?

> - Have you tried a different keyboard?

>

Guest Pegasus \(MVP\)
Posted

Re: Keyboard not running

 

I would check the Event Viewer (c:\winnt\system32\eventvwr.exe) for relevant

messages.

 

I would then check the Device Manager (via Control Panel / System). The

"Keyboard" device has (among others) a tab for the driver details.

 

I would also log on under a different account in order to check if the

problem was machine-specific or user-specific.

 

To log on without a keyboard can be a little tricky. You would have to

perform some off-line registry editing in order to implement the

instructions from the link below. Post again if you need further help and

report if you have administrative access to the machine over a network.

http://support.microsoft.com/default.aspx?scid=kb;en-us;310584

 

 

"SteM" <xxx@yyy.zz> wrote in message

news:OkJF15xKJHA.4708@TK2MSFTNGP02.phx.gbl...

> Yes, I tries both with a USB and PS2 !

> --

> SteM

>

> "Pegasus (MVP)" <I.can@fly.com.oz> ha scritto nel messaggio

> news:eIdw4huKJHA.5232@TK2MSFTNGP05.phx.gbl...

>>

>> "SteM" <xxx@yyy.zzz> wrote in message

>> news:ugOMjOtKJHA.5448@TK2MSFTNGP05.phx.gbl...

>>> Hi there,

>>> this morning my Windows2000SP4 desktop started with the 680x480

>>> resolution and the keyboard not running at the login window.

>>> The keyboard is ok at the bios and til the F8 start menu.

>>> If i choose the debug mode, the keyboard is still dead.

>>> I tried with a Linux live boot cd and I have no problem.

>>> I guess a problem on the keyboard drivers but the Recovery disk does

>>> nothing.

>>> Can i manually substitute the keyboard driver? Which drivers???

>>>

>>> Help !!

>>> --

>>> SteM

>>

>> - What keyboard is this, PS/2 or USB?

>> - Have you tried a different keyboard?

>>

>

>

Posted

Re: Keyboard not running

 

Thanks,

but i'm not able to access to the remote registry .. my guess is that the

network is also down :(

--

SteM

 

"Pegasus (MVP)" <I.can@fly.com.oz> ha scritto nel messaggio

news:%230sYBEyKJHA.1156@TK2MSFTNGP05.phx.gbl...

>I would check the Event Viewer (c:\winnt\system32\eventvwr.exe) for

>relevant messages.

>

> I would then check the Device Manager (via Control Panel / System). The

> "Keyboard" device has (among others) a tab for the driver details.

>

> I would also log on under a different account in order to check if the

> problem was machine-specific or user-specific.

>

> To log on without a keyboard can be a little tricky. You would have to

> perform some off-line registry editing in order to implement the

> instructions from the link below. Post again if you need further help and

> report if you have administrative access to the machine over a network.

> http://support.microsoft.com/default.aspx?scid=kb;en-us;310584

>

>

> "SteM" <xxx@yyy.zz> wrote in message

> news:OkJF15xKJHA.4708@TK2MSFTNGP02.phx.gbl...

>> Yes, I tries both with a USB and PS2 !

>> --

>> SteM

>>

>> "Pegasus (MVP)" <I.can@fly.com.oz> ha scritto nel messaggio

>> news:eIdw4huKJHA.5232@TK2MSFTNGP05.phx.gbl...

>>>

>>> "SteM" <xxx@yyy.zzz> wrote in message

>>> news:ugOMjOtKJHA.5448@TK2MSFTNGP05.phx.gbl...

>>>> Hi there,

>>>> this morning my Windows2000SP4 desktop started with the 680x480

>>>> resolution and the keyboard not running at the login window.

>>>> The keyboard is ok at the bios and til the F8 start menu.

>>>> If i choose the debug mode, the keyboard is still dead.

>>>> I tried with a Linux live boot cd and I have no problem.

>>>> I guess a problem on the keyboard drivers but the Recovery disk does

>>>> nothing.

>>>> Can i manually substitute the keyboard driver? Which drivers???

>>>>

>>>> Help !!

>>>> --

>>>> SteM

>>>

>>> - What keyboard is this, PS/2 or USB?

>>> - Have you tried a different keyboard?

>>>

>>

>>

>

>

Guest Pegasus \(MVP\)
Posted

Re: Keyboard not running

 

 

"SteM" <xxx@yyy.zzz> wrote in message

news:erj7sPQLJHA.5060@TK2MSFTNGP02.phx.gbl...

> Thanks,

> but i'm not able to access to the remote registry .. my guess is that the

> network is also down :(

> --

> SteM

 

You're not telling us a great deal about your network connectivity. Do you

know the IP address of the problem machine? Its NetBIOS name? Can you ping

it?

 

If you cannot reach the problem machine via the network then you have to

connect its disk as a slave disk to some other machine in order to edit its

registry. If you're not experienced in such things then you may soon get

into water that could be too deep for you. If so then a re-installation of

Windows might be a more attractive option. Make sure to have a verified

backup of your important files (including your EMail files!) before you go

down this track.

Posted

Re: Keyboard not running

 

I tried with the Recovery console run from the CD.

I run chkdsk; it seemed to point to some disk errors but they are present

even if i re-run the chkdsk.

I guess a more serious problem on the disk ...

--

SteM

 

"Pegasus (MVP)" <I.can@fly.com.oz> ha scritto nel messaggio

news:O6mzcARLJHA.5232@TK2MSFTNGP05.phx.gbl...

>

> "SteM" <xxx@yyy.zzz> wrote in message

> news:erj7sPQLJHA.5060@TK2MSFTNGP02.phx.gbl...

>> Thanks,

>> but i'm not able to access to the remote registry .. my guess is that the

>> network is also down :(

>> --

>> SteM

>

> You're not telling us a great deal about your network connectivity. Do you

> know the IP address of the problem machine? Its NetBIOS name? Can you ping

> it?

>

> If you cannot reach the problem machine via the network then you have to

> connect its disk as a slave disk to some other machine in order to edit

> its registry. If you're not experienced in such things then you may soon

> get into water that could be too deep for you. If so then a

> re-installation of Windows might be a more attractive option. Make sure to

> have a verified backup of your important files (including your EMail

> files!) before you go down this track.

>


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