Video drivers won&#039;t install - unable to load aticim.dll

http://mvp.support.microsoft.com/profile/charlie.russel

"Zootal" <msnews@zootal.nospam.com> wrote in message

news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>I don't think there is any hardware related issues, as it works fine in

>XP32. I didn't try the safe mode...I'll give that a shot...

>

> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>> Hmm - I don't have any ATI, but I would boot into VGA and download again

>> (files corrupt?). Uninstall the cards from device manager and reboot and

>> possibly re-seat the cards and additional power, then go over it all

>> again from scratch. If crossfire use a kind of bridge connection between

>> the cards, in the manner of SLI then check that as well!

>>

>> Tony. . .

>>

>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>I can no longer get any of the ATI drivers to install. XP64, two ATI

>>>3870s, crossfired. When running installer, I quickly get Internal

>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>aticim.dll". I removed the existing drivers, and now none of the drivers

>>>will install, no matter which version I try. I'm dead in the water.

>>>

>>> I can install them with XP32 just fine, it's only my XP64 installation

>>> that is dead. I'm not seeing this mentioned much anywhere, and have not

>>> yet found a solution. Anyone have any suggestions?

>>>

>>

>

October 16, 2008

Re: Video drivers won't install - unable to load aticim.dll

If there's one thing I learned, if you're perplexed and bewildered - get out

the chainsaw!

Tony. . .

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

> Tony makes one really good suggestion (well, actually, they're all good,

> but the one that should fix it is): DELETE the device in Device Manager.

> Shutdown. Walk away. Come back. Start it up from a cold boot. And let

> Windows find the card again. (It'll likely be "VGA" at this point.) Now

> you should be able to add the ATI drivers. (I hardly ever use their

> installer. I extract the files, and then go into advanced mode on the

> devmanager listing of the device and add the drivers that way.)

>

> --

> Charlie.

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Zootal" <msnews@zootal.nospam.com> wrote in message

> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>I don't think there is any hardware related issues, as it works fine in

>>XP32. I didn't try the safe mode...I'll give that a shot...

>>

>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>> Hmm - I don't have any ATI, but I would boot into VGA and download again

>>> (files corrupt?). Uninstall the cards from device manager and reboot and

>>> possibly re-seat the cards and additional power, then go over it all

>>> again from scratch. If crossfire use a kind of bridge connection between

>>> the cards, in the manner of SLI then check that as well!

>>>

>>> Tony. . .

>>>

>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI

>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>aticim.dll". I removed the existing drivers, and now none of the drivers

>>>>will install, no matter which version I try. I'm dead in the water.

>>>>

>>>> I can install them with XP32 just fine, it's only my XP64 installation

>>>> that is dead. I'm not seeing this mentioned much anywhere, and have not

>>>> yet found a solution. Anyone have any suggestions?

>>>>

>>>

>>

>

October 17, 2008

Re: Video drivers won't install - unable to load aticim.dll

None of that worked. Something else is wrong here. I was able to get the

drivers installed by doing it manually instead of using their installer.

AFAICT, it's their installer that won't run, not the drivers themselves that

would not install.

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

> Tony makes one really good suggestion (well, actually, they're all good,

> but the one that should fix it is): DELETE the device in Device Manager.

> Shutdown. Walk away. Come back. Start it up from a cold boot. And let

> Windows find the card again. (It'll likely be "VGA" at this point.) Now

> you should be able to add the ATI drivers. (I hardly ever use their

> installer. I extract the files, and then go into advanced mode on the

> devmanager listing of the device and add the drivers that way.)

>

> --

> Charlie.

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Zootal" <msnews@zootal.nospam.com> wrote in message

> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>I don't think there is any hardware related issues, as it works fine in

>>XP32. I didn't try the safe mode...I'll give that a shot...

>>

>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>> Hmm - I don't have any ATI, but I would boot into VGA and download again

>>> (files corrupt?). Uninstall the cards from device manager and reboot and

>>> possibly re-seat the cards and additional power, then go over it all

>>> again from scratch. If crossfire use a kind of bridge connection between

>>> the cards, in the manner of SLI then check that as well!

>>>

>>> Tony. . .

>>>

>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI

>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>aticim.dll". I removed the existing drivers, and now none of the drivers

>>>>will install, no matter which version I try. I'm dead in the water.

>>>>

>>>> I can install them with XP32 just fine, it's only my XP64 installation

>>>> that is dead. I'm not seeing this mentioned much anywhere, and have not

>>>> yet found a solution. Anyone have any suggestions?

>>>>

>>>

>>

>

October 18, 2008

Re: Video drivers won't install - unable to load aticim.dll

yeah, I've seen that. As I said, I've started ignoring their installer.

--

Charlie.

http://mvp.support.microsoft.com/profile/charlie.russel

"Zootal" <msnews@zootal.nospam.com> wrote in message

news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl...

> None of that worked. Something else is wrong here. I was able to get the

> drivers installed by doing it manually instead of using their installer.

> AFAICT, it's their installer that won't run, not the drivers themselves

> that would not install.

>

> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

> news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

>> Tony makes one really good suggestion (well, actually, they're all good,

>> but the one that should fix it is): DELETE the device in Device Manager.

>> Shutdown. Walk away. Come back. Start it up from a cold boot. And let

>> Windows find the card again. (It'll likely be "VGA" at this point.) Now

>> you should be able to add the ATI drivers. (I hardly ever use their

>> installer. I extract the files, and then go into advanced mode on the

>> devmanager listing of the device and add the drivers that way.)

>>

>> --

>> Charlie.

>> http://mvp.support.microsoft.com/profile/charlie.russel

>>

>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>>I don't think there is any hardware related issues, as it works fine in

>>>XP32. I didn't try the safe mode...I'll give that a shot...

>>>

>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>> Hmm - I don't have any ATI, but I would boot into VGA and download

>>>> again (files corrupt?). Uninstall the cards from device manager and

>>>> reboot and possibly re-seat the cards and additional power, then go

>>>> over it all again from scratch. If crossfire use a kind of bridge

>>>> connection between the cards, in the manner of SLI then check that as

>>>> well!

>>>>

>>>> Tony. . .

>>>>

>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI

>>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>>aticim.dll". I removed the existing drivers, and now none of the

>>>>>drivers will install, no matter which version I try. I'm dead in the

>>>>>water.

>>>>>

>>>>> I can install them with XP32 just fine, it's only my XP64 installation

>>>>> that is dead. I'm not seeing this mentioned much anywhere, and have

>>>>> not yet found a solution. Anyone have any suggestions?

>>>>>

>>>>

>>>

>>

>

October 18, 2008

Re: Video drivers won't install - unable to load aticim.dll

FIXED!

%SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was missing.

And because of that one missing path, the installer would not run. Makes you

want to find the developer responsible for this and break their fingers so

that they never write code again...

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl...

> yeah, I've seen that. As I said, I've started ignoring their installer.

>

> --

> Charlie.

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Zootal" <msnews@zootal.nospam.com> wrote in message

> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl...

>> None of that worked. Something else is wrong here. I was able to get the

>> drivers installed by doing it manually instead of using their installer.

>> AFAICT, it's their installer that won't run, not the drivers themselves

>> that would not install.

>>

>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

>> news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

>>> Tony makes one really good suggestion (well, actually, they're all good,

>>> but the one that should fix it is): DELETE the device in Device Manager.

>>> Shutdown. Walk away. Come back. Start it up from a cold boot. And let

>>> Windows find the card again. (It'll likely be "VGA" at this point.) Now

>>> you should be able to add the ATI drivers. (I hardly ever use their

>>> installer. I extract the files, and then go into advanced mode on the

>>> devmanager listing of the device and add the drivers that way.)

>>>

>>> --

>>> Charlie.

>>> http://msmvps.com/blogs/xperts64

>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>

>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>>>I don't think there is any hardware related issues, as it works fine in

>>>>XP32. I didn't try the safe mode...I'll give that a shot...

>>>>

>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download

>>>>> again (files corrupt?). Uninstall the cards from device manager and

>>>>> reboot and possibly re-seat the cards and additional power, then go

>>>>> over it all again from scratch. If crossfire use a kind of bridge

>>>>> connection between the cards, in the manner of SLI then check that as

>>>>> well!

>>>>>

>>>>> Tony. . .

>>>>>

>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI

>>>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>>>aticim.dll". I removed the existing drivers, and now none of the

>>>>>>drivers will install, no matter which version I try. I'm dead in the

>>>>>>water.

>>>>>>

>>>>>> I can install them with XP32 just fine, it's only my XP64

>>>>>> installation that is dead. I'm not seeing this mentioned much

>>>>>> anywhere, and have not yet found a solution. Anyone have any

>>>>>> suggestions?

>>>>>>

>>>>>

>>>>

>>>

>>

>

October 19, 2008

Re: Video drivers won't install - unable to load aticim.dll

Sheesh. Give him a whack for me while you're at it.

--

Charlie.

http://mvp.support.microsoft.com/profile/charlie.russel

"Zootal" <msnews@zootal.nospam.com> wrote in message

news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl...

> FIXED!

>

> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was missing.

>

> And because of that one missing path, the installer would not run. Makes

> you want to find the developer responsible for this and break their

> fingers so that they never write code again...

>

> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl...

>> yeah, I've seen that. As I said, I've started ignoring their installer.

>>

>> --

>> Charlie.

>> http://mvp.support.microsoft.com/profile/charlie.russel

>>

>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl...

>>> None of that worked. Something else is wrong here. I was able to get the

>>> drivers installed by doing it manually instead of using their installer.

>>> AFAICT, it's their installer that won't run, not the drivers themselves

>>> that would not install.

>>>

>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>> Tony makes one really good suggestion (well, actually, they're all

>>>> good, but the one that should fix it is): DELETE the device in Device

>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold boot.

>>>> And let Windows find the card again. (It'll likely be "VGA" at this

>>>> point.) Now you should be able to add the ATI drivers. (I hardly ever

>>>> use their installer. I extract the files, and then go into advanced

>>>> mode on the devmanager listing of the device and add the drivers that

>>>> way.)

>>>>

>>>> --

>>>> Charlie.

>>>> http://msmvps.com/blogs/xperts64

>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>

>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>>>>I don't think there is any hardware related issues, as it works fine in

>>>>>XP32. I didn't try the safe mode...I'll give that a shot...

>>>>>

>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download

>>>>>> again (files corrupt?). Uninstall the cards from device manager and

>>>>>> reboot and possibly re-seat the cards and additional power, then go

>>>>>> over it all again from scratch. If crossfire use a kind of bridge

>>>>>> connection between the cards, in the manner of SLI then check that as

>>>>>> well!

>>>>>>

>>>>>> Tony. . .

>>>>>>

>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI

>>>>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>>>>aticim.dll". I removed the existing drivers, and now none of the

>>>>>>>drivers will install, no matter which version I try. I'm dead in the

>>>>>>>water.

>>>>>>>

>>>>>>> I can install them with XP32 just fine, it's only my XP64

>>>>>>> installation that is dead. I'm not seeing this mentioned much

>>>>>>> anywhere, and have not yet found a solution. Anyone have any

>>>>>>> suggestions?

>>>>>>>

>>>>>>

>>>>>

>>>>

>>>

>>

>

October 19, 2008

Re: Video drivers won't install - unable to load aticim.dll

IIRC, this is an old (and apparently still current) InstallShield problem. I

ran into this about three years ago where we were trying to install

something with an MSI made by install sheild, and there was a mapped drive

that was missing - I forget why. Because of this, it would not run, and it

would not say why. Maybe we should whack them a couple of times because they

just can't seem to get it right...

Seriously - if there is a directory missing, how hard is it to tell the user

that such-and-such directory is missing, please create it and try again?

Noooo...I have a box dead in the water for 3 days because of some brain dead

installer....

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

news:eX%23G6kYMJHA.456@TK2MSFTNGP06.phx.gbl...

> Sheesh. Give him a whack for me while you're at it.

>

> --

> Charlie.

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Zootal" <msnews@zootal.nospam.com> wrote in message

> news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl...

>> FIXED!

>>

>> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was missing.

>>

>> And because of that one missing path, the installer would not run. Makes

>> you want to find the developer responsible for this and break their

>> fingers so that they never write code again...

>>

>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

>> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl...

>>> yeah, I've seen that. As I said, I've started ignoring their installer.

>>>

>>> --

>>> Charlie.

>>> http://msmvps.com/blogs/xperts64

>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>

>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>> None of that worked. Something else is wrong here. I was able to get

>>>> the drivers installed by doing it manually instead of using their

>>>> installer. AFAICT, it's their installer that won't run, not the drivers

>>>> themselves that would not install.

>>>>

>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>>> Tony makes one really good suggestion (well, actually, they're all

>>>>> good, but the one that should fix it is): DELETE the device in Device

>>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold boot.

>>>>> And let Windows find the card again. (It'll likely be "VGA" at this

>>>>> point.) Now you should be able to add the ATI drivers. (I hardly ever

>>>>> use their installer. I extract the files, and then go into advanced

>>>>> mode on the devmanager listing of the device and add the drivers that

>>>>> way.)

>>>>>

>>>>> --

>>>>> Charlie.

>>>>> http://msmvps.com/blogs/xperts64

>>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>>

>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>>>>>I don't think there is any hardware related issues, as it works fine

>>>>>>in XP32. I didn't try the safe mode...I'll give that a shot...

>>>>>>

>>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download

>>>>>>> again (files corrupt?). Uninstall the cards from device manager and

>>>>>>> reboot and possibly re-seat the cards and additional power, then go

>>>>>>> over it all again from scratch. If crossfire use a kind of bridge

>>>>>>> connection between the cards, in the manner of SLI then check that

>>>>>>> as well!

>>>>>>>

>>>>>>> Tony. . .

>>>>>>>

>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI

>>>>>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>>>>>aticim.dll". I removed the existing drivers, and now none of the

>>>>>>>>drivers will install, no matter which version I try. I'm dead in the

>>>>>>>>water.

>>>>>>>>

>>>>>>>> I can install them with XP32 just fine, it's only my XP64

>>>>>>>> installation that is dead. I'm not seeing this mentioned much

>>>>>>>> anywhere, and have not yet found a solution. Anyone have any

>>>>>>>> suggestions?

>>>>>>>>

>>>>>>>

>>>>>>

>>>>>

>>>>

>>>

>>

>

October 19, 2008

Re: Video drivers won't install - unable to load aticim.dll

yes, I'd agree. Though in this case, I'm a bit curious about where that

directory went. It should always exist on a normal system. But there's still

no excuse for silent failure.

--

Charlie.

http://mvp.support.microsoft.com/profile/charlie.russel

"Zootal" <msnews@zootal.nospam.com> wrote in message

news:ewnkSFaMJHA.5428@TK2MSFTNGP02.phx.gbl...

> IIRC, this is an old (and apparently still current) InstallShield problem.

> I

> ran into this about three years ago where we were trying to install

> something with an MSI made by install sheild, and there was a mapped drive

> that was missing - I forget why. Because of this, it would not run, and it

> would not say why. Maybe we should whack them a couple of times because

> they

> just can't seem to get it right...

>

> Seriously - if there is a directory missing, how hard is it to tell the

> user that such-and-such directory is missing, please create it and try

> again? Noooo...I have a box dead in the water for 3 days because of some

> brain dead installer....

>

> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

> news:eX%23G6kYMJHA.456@TK2MSFTNGP06.phx.gbl...

>> Sheesh. Give him a whack for me while you're at it.

>>

>> --

>> Charlie.

>> http://mvp.support.microsoft.com/profile/charlie.russel

>>

>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>> news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl...

>>> FIXED!

>>>

>>> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was missing.

>>>

>>> And because of that one missing path, the installer would not run. Makes

>>> you want to find the developer responsible for this and break their

>>> fingers so that they never write code again...

>>>

>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>> message

>>> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl...

>>>> yeah, I've seen that. As I said, I've started ignoring their installer.

>>>>

>>>> --

>>>> Charlie.

>>>> http://msmvps.com/blogs/xperts64

>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>

>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>>> None of that worked. Something else is wrong here. I was able to get

>>>>> the drivers installed by doing it manually instead of using their

>>>>> installer. AFAICT, it's their installer that won't run, not the

>>>>> drivers

>>>>> themselves that would not install.

>>>>>

>>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>>>> Tony makes one really good suggestion (well, actually, they're all

>>>>>> good, but the one that should fix it is): DELETE the device in Device

>>>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold

>>>>>> boot.

>>>>>> And let Windows find the card again. (It'll likely be "VGA" at this

>>>>>> point.) Now you should be able to add the ATI drivers. (I hardly ever

>>>>>> use their installer. I extract the files, and then go into advanced

>>>>>> mode on the devmanager listing of the device and add the drivers that

>>>>>> way.)

>>>>>>

>>>>>> --

>>>>>> Charlie.

>>>>>> http://msmvps.com/blogs/xperts64

>>>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>>>

>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>>>>>>I don't think there is any hardware related issues, as it works fine

>>>>>>>in XP32. I didn't try the safe mode...I'll give that a shot...

>>>>>>>

>>>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>>>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download

>>>>>>>> again (files corrupt?). Uninstall the cards from device manager and

>>>>>>>> reboot and possibly re-seat the cards and additional power, then go

>>>>>>>> over it all again from scratch. If crossfire use a kind of bridge

>>>>>>>> connection between the cards, in the manner of SLI then check that

>>>>>>>> as well!

>>>>>>>>

>>>>>>>> Tony. . .

>>>>>>>>

>>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two

>>>>>>>>>ATI

>>>>>>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>>>>>>aticim.dll". I removed the existing drivers, and now none of the

>>>>>>>>>drivers will install, no matter which version I try. I'm dead in

>>>>>>>>>the

>>>>>>>>>water.

>>>>>>>>>

>>>>>>>>> I can install them with XP32 just fine, it's only my XP64

>>>>>>>>> installation that is dead. I'm not seeing this mentioned much

>>>>>>>>> anywhere, and have not yet found a solution. Anyone have any

>>>>>>>>> suggestions?

>>>>>>>>>

>>>>>>>>

>>>>>>>

>>>>>>

>>>>>

>>>>

>>>

>>

>

October 19, 2008

Re: Video drivers won't install - unable to load aticim.dll

The missing path was C:\Documents and Settings\All Users\Start

Menu\Programs\Startup. I looked into an old snapshot of the OS and it was

either. So your question is a very good one - where did it go? Did I do

something stupid and delete it (like I've never done something stupid to my

Windows installs before...)?

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

news:OEiaO6eMJHA.4248@TK2MSFTNGP03.phx.gbl...

> yes, I'd agree. Though in this case, I'm a bit curious about where that

> directory went. It should always exist on a normal system. But there's

> still no excuse for silent failure.

>

> --

> Charlie.

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Zootal" <msnews@zootal.nospam.com> wrote in message

> news:ewnkSFaMJHA.5428@TK2MSFTNGP02.phx.gbl...

>> IIRC, this is an old (and apparently still current) InstallShield

>> problem. I

>> ran into this about three years ago where we were trying to install

>> something with an MSI made by install sheild, and there was a mapped

>> drive

>> that was missing - I forget why. Because of this, it would not run, and

>> it

>> would not say why. Maybe we should whack them a couple of times because

>> they

>> just can't seem to get it right...

>>

>> Seriously - if there is a directory missing, how hard is it to tell the

>> user that such-and-such directory is missing, please create it and try

>> again? Noooo...I have a box dead in the water for 3 days because of some

>> brain dead installer....

>>

>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

>> news:eX%23G6kYMJHA.456@TK2MSFTNGP06.phx.gbl...

>>> Sheesh. Give him a whack for me while you're at it.

>>>

>>> --

>>> Charlie.

>>> http://msmvps.com/blogs/xperts64

>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>

>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>> news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl...

>>>> FIXED!

>>>>

>>>> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was

>>>> missing.

>>>>

>>>> And because of that one missing path, the installer would not run.

>>>> Makes

>>>> you want to find the developer responsible for this and break their

>>>> fingers so that they never write code again...

>>>>

>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>>> message

>>>> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl...

>>>>> yeah, I've seen that. As I said, I've started ignoring their

>>>>> installer.

>>>>>

>>>>> --

>>>>> Charlie.

>>>>> http://msmvps.com/blogs/xperts64

>>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>>

>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>>>> None of that worked. Something else is wrong here. I was able to get

>>>>>> the drivers installed by doing it manually instead of using their

>>>>>> installer. AFAICT, it's their installer that won't run, not the

>>>>>> drivers

>>>>>> themselves that would not install.

>>>>>>

>>>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>>>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>>>>> Tony makes one really good suggestion (well, actually, they're all

>>>>>>> good, but the one that should fix it is): DELETE the device in

>>>>>>> Device

>>>>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold

>>>>>>> boot.

>>>>>>> And let Windows find the card again. (It'll likely be "VGA" at this

>>>>>>> point.) Now you should be able to add the ATI drivers. (I hardly

>>>>>>> ever

>>>>>>> use their installer. I extract the files, and then go into advanced

>>>>>>> mode on the devmanager listing of the device and add the drivers

>>>>>>> that

>>>>>>> way.)

>>>>>>>

>>>>>>> --

>>>>>>> Charlie.

>>>>>>> http://msmvps.com/blogs/xperts64

>>>>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>>>>

>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>>>>>>>I don't think there is any hardware related issues, as it works fine

>>>>>>>>in XP32. I didn't try the safe mode...I'll give that a shot...

>>>>>>>>

>>>>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>>>>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download

>>>>>>>>> again (files corrupt?). Uninstall the cards from device manager

>>>>>>>>> and

>>>>>>>>> reboot and possibly re-seat the cards and additional power, then

>>>>>>>>> go

>>>>>>>>> over it all again from scratch. If crossfire use a kind of bridge

>>>>>>>>> connection between the cards, in the manner of SLI then check that

>>>>>>>>> as well!

>>>>>>>>>

>>>>>>>>> Tony. . .

>>>>>>>>>

>>>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two

>>>>>>>>>>ATI

>>>>>>>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>>>>>>>aticim.dll". I removed the existing drivers, and now none of the

>>>>>>>>>>drivers will install, no matter which version I try. I'm dead in

>>>>>>>>>>the

>>>>>>>>>>water.

>>>>>>>>>>

>>>>>>>>>> I can install them with XP32 just fine, it's only my XP64

>>>>>>>>>> installation that is dead. I'm not seeing this mentioned much

>>>>>>>>>> anywhere, and have not yet found a solution. Anyone have any

>>>>>>>>>> suggestions?

>>>>>>>>>>

>>>>>>>>>

>>>>>>>>

>>>>>>>

>>>>>>

>>>>>

>>>>

>>>

>>

>

October 20, 2008

Re: Video drivers won't install - unable to load aticim.dll

I just happen to semi-recall a solution from the flightsim group. It had to

do with an Installshield instance that repeatedly did something horrible

that happened to involv a corrupted path in the reg. (as I remember. . .).

The solution turned out to be Installshield not deleting it's own temporary

directory (in the Installshield main directory, if I'm not mistaken) and

removing it manually (or possibly the files in this directory). This goes a

while back!

Starts to sound 'related', though, doesn't it?

Tony. . .

"Zootal" <msnews@zootal.nospam.com> wrote in message

news:u7Nt6fgMJHA.2348@TK2MSFTNGP05.phx.gbl...

> The missing path was C:\Documents and Settings\All Users\Start

> Menu\Programs\Startup. I looked into an old snapshot of the OS and it was

> either. So your question is a very good one - where did it go? Did I do

> something stupid and delete it (like I've never done something stupid to

> my Windows installs before...)?

>

> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

> news:OEiaO6eMJHA.4248@TK2MSFTNGP03.phx.gbl...

>> yes, I'd agree. Though in this case, I'm a bit curious about where that

>> directory went. It should always exist on a normal system. But there's

>> still no excuse for silent failure.

>>

>> --

>> Charlie.

>> http://mvp.support.microsoft.com/profile/charlie.russel

>>

>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>> news:ewnkSFaMJHA.5428@TK2MSFTNGP02.phx.gbl...

>>> IIRC, this is an old (and apparently still current) InstallShield

>>> problem. I

>>> ran into this about three years ago where we were trying to install

>>> something with an MSI made by install sheild, and there was a mapped

>>> drive

>>> that was missing - I forget why. Because of this, it would not run, and

>>> it

>>> would not say why. Maybe we should whack them a couple of times because

>>> they

>>> just can't seem to get it right...

>>>

>>> Seriously - if there is a directory missing, how hard is it to tell the

>>> user that such-and-such directory is missing, please create it and try

>>> again? Noooo...I have a box dead in the water for 3 days because of some

>>> brain dead installer....

>>>

>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>> message

>>> news:eX%23G6kYMJHA.456@TK2MSFTNGP06.phx.gbl...

>>>> Sheesh. Give him a whack for me while you're at it.

>>>>

>>>> --

>>>> Charlie.

>>>> http://msmvps.com/blogs/xperts64

>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>

>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>> news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl...

>>>>> FIXED!

>>>>>

>>>>> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was

>>>>> missing.

>>>>>

>>>>> And because of that one missing path, the installer would not run.

>>>>> Makes

>>>>> you want to find the developer responsible for this and break their

>>>>> fingers so that they never write code again...

>>>>>

>>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>>>> message

>>>>> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl...

>>>>>> yeah, I've seen that. As I said, I've started ignoring their

>>>>>> installer.

>>>>>>

>>>>>> --

>>>>>> Charlie.

>>>>>> http://msmvps.com/blogs/xperts64

>>>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>>>

>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>>>>> None of that worked. Something else is wrong here. I was able to get

>>>>>>> the drivers installed by doing it manually instead of using their

>>>>>>> installer. AFAICT, it's their installer that won't run, not the

>>>>>>> drivers

>>>>>>> themselves that would not install.

>>>>>>>

>>>>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in

>>>>>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

>>>>>>>> Tony makes one really good suggestion (well, actually, they're all

>>>>>>>> good, but the one that should fix it is): DELETE the device in

>>>>>>>> Device

>>>>>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold

>>>>>>>> boot.

>>>>>>>> And let Windows find the card again. (It'll likely be "VGA" at this

>>>>>>>> point.) Now you should be able to add the ATI drivers. (I hardly

>>>>>>>> ever

>>>>>>>> use their installer. I extract the files, and then go into advanced

>>>>>>>> mode on the devmanager listing of the device and add the drivers

>>>>>>>> that

>>>>>>>> way.)

>>>>>>>>

>>>>>>>> --

>>>>>>>> Charlie.

>>>>>>>> http://msmvps.com/blogs/xperts64

>>>>>>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>>>>>>

>>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl...

>>>>>>>>>I don't think there is any hardware related issues, as it works

>>>>>>>>>fine

>>>>>>>>>in XP32. I didn't try the safe mode...I'll give that a shot...

>>>>>>>>>

>>>>>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message

>>>>>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and

>>>>>>>>>> download

>>>>>>>>>> again (files corrupt?). Uninstall the cards from device manager

>>>>>>>>>> and

>>>>>>>>>> reboot and possibly re-seat the cards and additional power, then

>>>>>>>>>> go

>>>>>>>>>> over it all again from scratch. If crossfire use a kind of bridge

>>>>>>>>>> connection between the cards, in the manner of SLI then check

>>>>>>>>>> that

>>>>>>>>>> as well!

>>>>>>>>>>

>>>>>>>>>> Tony. . .

>>>>>>>>>>

>>>>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message

>>>>>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl...

>>>>>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two

>>>>>>>>>>>ATI

>>>>>>>>>>>3870s, crossfired. When running installer, I quickly get Internal

>>>>>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load

>>>>>>>>>>>aticim.dll". I removed the existing drivers, and now none of the

>>>>>>>>>>>drivers will install, no matter which version I try. I'm dead in

>>>>>>>>>>>the

>>>>>>>>>>>water.

>>>>>>>>>>>

>>>>>>>>>>> I can install them with XP32 just fine, it's only my XP64

>>>>>>>>>>> installation that is dead. I'm not seeing this mentioned much

>>>>>>>>>>> anywhere, and have not yet found a solution. Anyone have any

>>>>>>>>>>> suggestions?

>>>>>>>>>>>

>>>>>>>>>>

>>>>>>>>>

>>>>>>>>

>>>>>>>

>>>>>>

>>>>>

>>>>

>>>

>>

>

October 28, 2008

Re: Video drivers won't install - unable to load aticim.dll

A similar problem I have had, but solved it without deleting anything.

After the machine says that 32bit driver scrambled it up, and unable to

boot, even unable to repair the program,

I did replace the (happeningly Sony ) video installation disk with my

original64 bit windows installation disk, and booted by safe mode.

The PC found place to the 32 bit rogue driver and my whole Sony camcorder

program works on 64bit seemlessly

despite Sony does not support 64bit versions. (And realy why dont they, I

paid $1250 for their camcorder with those dinosaurus drivers)

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl...

> Tony makes one really good suggestion (well, actually, they're all good,

> but the one that should fix it is): DELETE the device in Device Manager.

> Shutdown. Walk away. Come back. Start it up from a cold boot. And let

> Windows find the card again. (It'll likely be "VGA" at this point.) Now

> you should be able to add the ATI drivers. (I hardly ever use their

> installer. I extract the files, and then go into advanced mode on the

> devmanager listing of the device and add the drivers that way.)

>

> --

> Charlie.