Guest Zootal Posted October 16, 2008 Posted October 16, 2008 I can no longer get any of the ATI drivers to install. XP64, two ATI 3870s, crossfired. When running installer, I quickly get Internal Failure: Error Number: 0x80040707, followed by "unable to load aticim.dll". I removed the existing drivers, and now none of the drivers will install, no matter which version I try. I'm dead in the water. I can install them with XP32 just fine, it's only my XP64 installation that is dead. I'm not seeing this mentioned much anywhere, and have not yet found a solution. Anyone have any suggestions?
Guest Tony Sperling Posted October 16, 2008 Posted October 16, 2008 Re: Video drivers won't install - unable to load aticim.dll Hmm - I don't have any ATI, but I would boot into VGA and download again (files corrupt?). Uninstall the cards from device manager and reboot and possibly re-seat the cards and additional power, then go over it all again from scratch. If crossfire use a kind of bridge connection between the cards, in the manner of SLI then check that as well! Tony. . . "Zootal" <msnews@zootal.nospam.com> wrote in message news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >I can no longer get any of the ATI drivers to install. XP64, two ATI 3870s, >crossfired. When running installer, I quickly get Internal Failure: Error >Number: 0x80040707, followed by "unable to load aticim.dll". I removed the >existing drivers, and now none of the drivers will install, no matter which >version I try. I'm dead in the water. > > I can install them with XP32 just fine, it's only my XP64 installation > that is dead. I'm not seeing this mentioned much anywhere, and have not > yet found a solution. Anyone have any suggestions? >
Guest Zootal Posted October 16, 2008 Posted October 16, 2008 Re: Video drivers won't install - unable to load aticim.dll I don't think there is any hardware related issues, as it works fine in XP32. I didn't try the safe mode...I'll give that a shot... "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... > Hmm - I don't have any ATI, but I would boot into VGA and download again > (files corrupt?). Uninstall the cards from device manager and reboot and > possibly re-seat the cards and additional power, then go over it all again > from scratch. If crossfire use a kind of bridge connection between the > cards, in the manner of SLI then check that as well! > > > Tony. . . > > > "Zootal" <msnews@zootal.nospam.com> wrote in message > news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>I can no longer get any of the ATI drivers to install. XP64, two ATI >>3870s, crossfired. When running installer, I quickly get Internal Failure: >>Error Number: 0x80040707, followed by "unable to load aticim.dll". I >>removed the existing drivers, and now none of the drivers will install, no >>matter which version I try. I'm dead in the water. >> >> I can install them with XP32 just fine, it's only my XP64 installation >> that is dead. I'm not seeing this mentioned much anywhere, and have not >> yet found a solution. Anyone have any suggestions? >> > >
Guest Charlie Russel - MVP Posted October 16, 2008 Posted October 16, 2008 Re: Video drivers won't install - unable to load aticim.dll Tony makes one really good suggestion (well, actually, they're all good, but the one that should fix it is): DELETE the device in Device Manager. Shutdown. Walk away. Come back. Start it up from a cold boot. And let Windows find the card again. (It'll likely be "VGA" at this point.) Now you should be able to add the ATI drivers. (I hardly ever use their installer. I extract the files, and then go into advanced mode on the devmanager listing of the device and add the drivers that way.) -- Charlie. http://msmvps.com/blogs/xperts64 http://mvp.support.microsoft.com/profile/charlie.russel "Zootal" <msnews@zootal.nospam.com> wrote in message news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >I don't think there is any hardware related issues, as it works fine in >XP32. I didn't try the safe mode...I'll give that a shot... > > "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message > news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >> Hmm - I don't have any ATI, but I would boot into VGA and download again >> (files corrupt?). Uninstall the cards from device manager and reboot and >> possibly re-seat the cards and additional power, then go over it all >> again from scratch. If crossfire use a kind of bridge connection between >> the cards, in the manner of SLI then check that as well! >> >> >> Tony. . . >> >> >> "Zootal" <msnews@zootal.nospam.com> wrote in message >> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>I can no longer get any of the ATI drivers to install. XP64, two ATI >>>3870s, crossfired. When running installer, I quickly get Internal >>>Failure: Error Number: 0x80040707, followed by "unable to load >>>aticim.dll". I removed the existing drivers, and now none of the drivers >>>will install, no matter which version I try. I'm dead in the water. >>> >>> I can install them with XP32 just fine, it's only my XP64 installation >>> that is dead. I'm not seeing this mentioned much anywhere, and have not >>> yet found a solution. Anyone have any suggestions? >>> >> >> > >
Guest Tony Sperling Posted October 16, 2008 Posted October 16, 2008 Re: Video drivers won't install - unable to load aticim.dll If there's one thing I learned, if you're perplexed and bewildered - get out the chainsaw! Tony. . . "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... > Tony makes one really good suggestion (well, actually, they're all good, > but the one that should fix it is): DELETE the device in Device Manager. > Shutdown. Walk away. Come back. Start it up from a cold boot. And let > Windows find the card again. (It'll likely be "VGA" at this point.) Now > you should be able to add the ATI drivers. (I hardly ever use their > installer. I extract the files, and then go into advanced mode on the > devmanager listing of the device and add the drivers that way.) > > -- > Charlie. > http://msmvps.com/blogs/xperts64 > http://mvp.support.microsoft.com/profile/charlie.russel > > "Zootal" <msnews@zootal.nospam.com> wrote in message > news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>I don't think there is any hardware related issues, as it works fine in >>XP32. I didn't try the safe mode...I'll give that a shot... >> >> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>> Hmm - I don't have any ATI, but I would boot into VGA and download again >>> (files corrupt?). Uninstall the cards from device manager and reboot and >>> possibly re-seat the cards and additional power, then go over it all >>> again from scratch. If crossfire use a kind of bridge connection between >>> the cards, in the manner of SLI then check that as well! >>> >>> >>> Tony. . . >>> >>> >>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>I can no longer get any of the ATI drivers to install. XP64, two ATI >>>>3870s, crossfired. When running installer, I quickly get Internal >>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>aticim.dll". I removed the existing drivers, and now none of the drivers >>>>will install, no matter which version I try. I'm dead in the water. >>>> >>>> I can install them with XP32 just fine, it's only my XP64 installation >>>> that is dead. I'm not seeing this mentioned much anywhere, and have not >>>> yet found a solution. Anyone have any suggestions? >>>> >>> >>> >> >> >
Guest Zootal Posted October 17, 2008 Posted October 17, 2008 Re: Video drivers won't install - unable to load aticim.dll None of that worked. Something else is wrong here. I was able to get the drivers installed by doing it manually instead of using their installer. AFAICT, it's their installer that won't run, not the drivers themselves that would not install. "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... > Tony makes one really good suggestion (well, actually, they're all good, > but the one that should fix it is): DELETE the device in Device Manager. > Shutdown. Walk away. Come back. Start it up from a cold boot. And let > Windows find the card again. (It'll likely be "VGA" at this point.) Now > you should be able to add the ATI drivers. (I hardly ever use their > installer. I extract the files, and then go into advanced mode on the > devmanager listing of the device and add the drivers that way.) > > -- > Charlie. > http://msmvps.com/blogs/xperts64 > http://mvp.support.microsoft.com/profile/charlie.russel > > "Zootal" <msnews@zootal.nospam.com> wrote in message > news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>I don't think there is any hardware related issues, as it works fine in >>XP32. I didn't try the safe mode...I'll give that a shot... >> >> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>> Hmm - I don't have any ATI, but I would boot into VGA and download again >>> (files corrupt?). Uninstall the cards from device manager and reboot and >>> possibly re-seat the cards and additional power, then go over it all >>> again from scratch. If crossfire use a kind of bridge connection between >>> the cards, in the manner of SLI then check that as well! >>> >>> >>> Tony. . . >>> >>> >>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>I can no longer get any of the ATI drivers to install. XP64, two ATI >>>>3870s, crossfired. When running installer, I quickly get Internal >>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>aticim.dll". I removed the existing drivers, and now none of the drivers >>>>will install, no matter which version I try. I'm dead in the water. >>>> >>>> I can install them with XP32 just fine, it's only my XP64 installation >>>> that is dead. I'm not seeing this mentioned much anywhere, and have not >>>> yet found a solution. Anyone have any suggestions? >>>> >>> >>> >> >> >
Guest Charlie Russel - MVP Posted October 18, 2008 Posted October 18, 2008 Re: Video drivers won't install - unable to load aticim.dll yeah, I've seen that. As I said, I've started ignoring their installer. -- Charlie. http://msmvps.com/blogs/xperts64 http://mvp.support.microsoft.com/profile/charlie.russel "Zootal" <msnews@zootal.nospam.com> wrote in message news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl... > None of that worked. Something else is wrong here. I was able to get the > drivers installed by doing it manually instead of using their installer. > AFAICT, it's their installer that won't run, not the drivers themselves > that would not install. > > "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message > news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... >> Tony makes one really good suggestion (well, actually, they're all good, >> but the one that should fix it is): DELETE the device in Device Manager. >> Shutdown. Walk away. Come back. Start it up from a cold boot. And let >> Windows find the card again. (It'll likely be "VGA" at this point.) Now >> you should be able to add the ATI drivers. (I hardly ever use their >> installer. I extract the files, and then go into advanced mode on the >> devmanager listing of the device and add the drivers that way.) >> >> -- >> Charlie. >> http://msmvps.com/blogs/xperts64 >> http://mvp.support.microsoft.com/profile/charlie.russel >> >> "Zootal" <msnews@zootal.nospam.com> wrote in message >> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>>I don't think there is any hardware related issues, as it works fine in >>>XP32. I didn't try the safe mode...I'll give that a shot... >>> >>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>> Hmm - I don't have any ATI, but I would boot into VGA and download >>>> again (files corrupt?). Uninstall the cards from device manager and >>>> reboot and possibly re-seat the cards and additional power, then go >>>> over it all again from scratch. If crossfire use a kind of bridge >>>> connection between the cards, in the manner of SLI then check that as >>>> well! >>>> >>>> >>>> Tony. . . >>>> >>>> >>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI >>>>>3870s, crossfired. When running installer, I quickly get Internal >>>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>>aticim.dll". I removed the existing drivers, and now none of the >>>>>drivers will install, no matter which version I try. I'm dead in the >>>>>water. >>>>> >>>>> I can install them with XP32 just fine, it's only my XP64 installation >>>>> that is dead. I'm not seeing this mentioned much anywhere, and have >>>>> not yet found a solution. Anyone have any suggestions? >>>>> >>>> >>>> >>> >>> >> > >
Guest Zootal Posted October 18, 2008 Posted October 18, 2008 Re: Video drivers won't install - unable to load aticim.dll FIXED! %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was missing. And because of that one missing path, the installer would not run. Makes you want to find the developer responsible for this and break their fingers so that they never write code again... "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl... > yeah, I've seen that. As I said, I've started ignoring their installer. > > -- > Charlie. > http://msmvps.com/blogs/xperts64 > http://mvp.support.microsoft.com/profile/charlie.russel > > "Zootal" <msnews@zootal.nospam.com> wrote in message > news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl... >> None of that worked. Something else is wrong here. I was able to get the >> drivers installed by doing it manually instead of using their installer. >> AFAICT, it's their installer that won't run, not the drivers themselves >> that would not install. >> >> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message >> news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... >>> Tony makes one really good suggestion (well, actually, they're all good, >>> but the one that should fix it is): DELETE the device in Device Manager. >>> Shutdown. Walk away. Come back. Start it up from a cold boot. And let >>> Windows find the card again. (It'll likely be "VGA" at this point.) Now >>> you should be able to add the ATI drivers. (I hardly ever use their >>> installer. I extract the files, and then go into advanced mode on the >>> devmanager listing of the device and add the drivers that way.) >>> >>> -- >>> Charlie. >>> http://msmvps.com/blogs/xperts64 >>> http://mvp.support.microsoft.com/profile/charlie.russel >>> >>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>>>I don't think there is any hardware related issues, as it works fine in >>>>XP32. I didn't try the safe mode...I'll give that a shot... >>>> >>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>> Hmm - I don't have any ATI, but I would boot into VGA and download >>>>> again (files corrupt?). Uninstall the cards from device manager and >>>>> reboot and possibly re-seat the cards and additional power, then go >>>>> over it all again from scratch. If crossfire use a kind of bridge >>>>> connection between the cards, in the manner of SLI then check that as >>>>> well! >>>>> >>>>> >>>>> Tony. . . >>>>> >>>>> >>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI >>>>>>3870s, crossfired. When running installer, I quickly get Internal >>>>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>>>aticim.dll". I removed the existing drivers, and now none of the >>>>>>drivers will install, no matter which version I try. I'm dead in the >>>>>>water. >>>>>> >>>>>> I can install them with XP32 just fine, it's only my XP64 >>>>>> installation that is dead. I'm not seeing this mentioned much >>>>>> anywhere, and have not yet found a solution. Anyone have any >>>>>> suggestions? >>>>>> >>>>> >>>>> >>>> >>>> >>> >> >> >
Guest Charlie Russel - MVP Posted October 19, 2008 Posted October 19, 2008 Re: Video drivers won't install - unable to load aticim.dll Sheesh. Give him a whack for me while you're at it. -- Charlie. http://msmvps.com/blogs/xperts64 http://mvp.support.microsoft.com/profile/charlie.russel "Zootal" <msnews@zootal.nospam.com> wrote in message news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl... > FIXED! > > %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was missing. > > And because of that one missing path, the installer would not run. Makes > you want to find the developer responsible for this and break their > fingers so that they never write code again... > > > "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message > news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl... >> yeah, I've seen that. As I said, I've started ignoring their installer. >> >> -- >> Charlie. >> http://msmvps.com/blogs/xperts64 >> http://mvp.support.microsoft.com/profile/charlie.russel >> >> "Zootal" <msnews@zootal.nospam.com> wrote in message >> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl... >>> None of that worked. Something else is wrong here. I was able to get the >>> drivers installed by doing it manually instead of using their installer. >>> AFAICT, it's their installer that won't run, not the drivers themselves >>> that would not install. >>> >>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... >>>> Tony makes one really good suggestion (well, actually, they're all >>>> good, but the one that should fix it is): DELETE the device in Device >>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold boot. >>>> And let Windows find the card again. (It'll likely be "VGA" at this >>>> point.) Now you should be able to add the ATI drivers. (I hardly ever >>>> use their installer. I extract the files, and then go into advanced >>>> mode on the devmanager listing of the device and add the drivers that >>>> way.) >>>> >>>> -- >>>> Charlie. >>>> http://msmvps.com/blogs/xperts64 >>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>> >>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>>>>I don't think there is any hardware related issues, as it works fine in >>>>>XP32. I didn't try the safe mode...I'll give that a shot... >>>>> >>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download >>>>>> again (files corrupt?). Uninstall the cards from device manager and >>>>>> reboot and possibly re-seat the cards and additional power, then go >>>>>> over it all again from scratch. If crossfire use a kind of bridge >>>>>> connection between the cards, in the manner of SLI then check that as >>>>>> well! >>>>>> >>>>>> >>>>>> Tony. . . >>>>>> >>>>>> >>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI >>>>>>>3870s, crossfired. When running installer, I quickly get Internal >>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>>>>aticim.dll". I removed the existing drivers, and now none of the >>>>>>>drivers will install, no matter which version I try. I'm dead in the >>>>>>>water. >>>>>>> >>>>>>> I can install them with XP32 just fine, it's only my XP64 >>>>>>> installation that is dead. I'm not seeing this mentioned much >>>>>>> anywhere, and have not yet found a solution. Anyone have any >>>>>>> suggestions? >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>> >>> >> > >
Guest Zootal Posted October 19, 2008 Posted October 19, 2008 Re: Video drivers won't install - unable to load aticim.dll IIRC, this is an old (and apparently still current) InstallShield problem. I ran into this about three years ago where we were trying to install something with an MSI made by install sheild, and there was a mapped drive that was missing - I forget why. Because of this, it would not run, and it would not say why. Maybe we should whack them a couple of times because they just can't seem to get it right... Seriously - if there is a directory missing, how hard is it to tell the user that such-and-such directory is missing, please create it and try again? Noooo...I have a box dead in the water for 3 days because of some brain dead installer.... "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message news:eX%23G6kYMJHA.456@TK2MSFTNGP06.phx.gbl... > Sheesh. Give him a whack for me while you're at it. > > -- > Charlie. > http://msmvps.com/blogs/xperts64 > http://mvp.support.microsoft.com/profile/charlie.russel > > "Zootal" <msnews@zootal.nospam.com> wrote in message > news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl... >> FIXED! >> >> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was missing. >> >> And because of that one missing path, the installer would not run. Makes >> you want to find the developer responsible for this and break their >> fingers so that they never write code again... >> >> >> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message >> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl... >>> yeah, I've seen that. As I said, I've started ignoring their installer. >>> >>> -- >>> Charlie. >>> http://msmvps.com/blogs/xperts64 >>> http://mvp.support.microsoft.com/profile/charlie.russel >>> >>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl... >>>> None of that worked. Something else is wrong here. I was able to get >>>> the drivers installed by doing it manually instead of using their >>>> installer. AFAICT, it's their installer that won't run, not the drivers >>>> themselves that would not install. >>>> >>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... >>>>> Tony makes one really good suggestion (well, actually, they're all >>>>> good, but the one that should fix it is): DELETE the device in Device >>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold boot. >>>>> And let Windows find the card again. (It'll likely be "VGA" at this >>>>> point.) Now you should be able to add the ATI drivers. (I hardly ever >>>>> use their installer. I extract the files, and then go into advanced >>>>> mode on the devmanager listing of the device and add the drivers that >>>>> way.) >>>>> >>>>> -- >>>>> Charlie. >>>>> http://msmvps.com/blogs/xperts64 >>>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>>> >>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>>>>>I don't think there is any hardware related issues, as it works fine >>>>>>in XP32. I didn't try the safe mode...I'll give that a shot... >>>>>> >>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download >>>>>>> again (files corrupt?). Uninstall the cards from device manager and >>>>>>> reboot and possibly re-seat the cards and additional power, then go >>>>>>> over it all again from scratch. If crossfire use a kind of bridge >>>>>>> connection between the cards, in the manner of SLI then check that >>>>>>> as well! >>>>>>> >>>>>>> >>>>>>> Tony. . . >>>>>>> >>>>>>> >>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two ATI >>>>>>>>3870s, crossfired. When running installer, I quickly get Internal >>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>>>>>aticim.dll". I removed the existing drivers, and now none of the >>>>>>>>drivers will install, no matter which version I try. I'm dead in the >>>>>>>>water. >>>>>>>> >>>>>>>> I can install them with XP32 just fine, it's only my XP64 >>>>>>>> installation that is dead. I'm not seeing this mentioned much >>>>>>>> anywhere, and have not yet found a solution. Anyone have any >>>>>>>> suggestions? >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>> >>>> >>> >> >> >
Guest Charlie Russel - MVP Posted October 19, 2008 Posted October 19, 2008 Re: Video drivers won't install - unable to load aticim.dll yes, I'd agree. Though in this case, I'm a bit curious about where that directory went. It should always exist on a normal system. But there's still no excuse for silent failure. -- Charlie. http://msmvps.com/blogs/xperts64 http://mvp.support.microsoft.com/profile/charlie.russel "Zootal" <msnews@zootal.nospam.com> wrote in message news:ewnkSFaMJHA.5428@TK2MSFTNGP02.phx.gbl... > IIRC, this is an old (and apparently still current) InstallShield problem. > I > ran into this about three years ago where we were trying to install > something with an MSI made by install sheild, and there was a mapped drive > that was missing - I forget why. Because of this, it would not run, and it > would not say why. Maybe we should whack them a couple of times because > they > just can't seem to get it right... > > Seriously - if there is a directory missing, how hard is it to tell the > user that such-and-such directory is missing, please create it and try > again? Noooo...I have a box dead in the water for 3 days because of some > brain dead installer.... > > "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message > news:eX%23G6kYMJHA.456@TK2MSFTNGP06.phx.gbl... >> Sheesh. Give him a whack for me while you're at it. >> >> -- >> Charlie. >> http://msmvps.com/blogs/xperts64 >> http://mvp.support.microsoft.com/profile/charlie.russel >> >> "Zootal" <msnews@zootal.nospam.com> wrote in message >> news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl... >>> FIXED! >>> >>> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was missing. >>> >>> And because of that one missing path, the installer would not run. Makes >>> you want to find the developer responsible for this and break their >>> fingers so that they never write code again... >>> >>> >>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>> message >>> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl... >>>> yeah, I've seen that. As I said, I've started ignoring their installer. >>>> >>>> -- >>>> Charlie. >>>> http://msmvps.com/blogs/xperts64 >>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>> >>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl... >>>>> None of that worked. Something else is wrong here. I was able to get >>>>> the drivers installed by doing it manually instead of using their >>>>> installer. AFAICT, it's their installer that won't run, not the >>>>> drivers >>>>> themselves that would not install. >>>>> >>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... >>>>>> Tony makes one really good suggestion (well, actually, they're all >>>>>> good, but the one that should fix it is): DELETE the device in Device >>>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold >>>>>> boot. >>>>>> And let Windows find the card again. (It'll likely be "VGA" at this >>>>>> point.) Now you should be able to add the ATI drivers. (I hardly ever >>>>>> use their installer. I extract the files, and then go into advanced >>>>>> mode on the devmanager listing of the device and add the drivers that >>>>>> way.) >>>>>> >>>>>> -- >>>>>> Charlie. >>>>>> http://msmvps.com/blogs/xperts64 >>>>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>>>> >>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>>>>>>I don't think there is any hardware related issues, as it works fine >>>>>>>in XP32. I didn't try the safe mode...I'll give that a shot... >>>>>>> >>>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >>>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download >>>>>>>> again (files corrupt?). Uninstall the cards from device manager and >>>>>>>> reboot and possibly re-seat the cards and additional power, then go >>>>>>>> over it all again from scratch. If crossfire use a kind of bridge >>>>>>>> connection between the cards, in the manner of SLI then check that >>>>>>>> as well! >>>>>>>> >>>>>>>> >>>>>>>> Tony. . . >>>>>>>> >>>>>>>> >>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two >>>>>>>>>ATI >>>>>>>>>3870s, crossfired. When running installer, I quickly get Internal >>>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>>>>>>aticim.dll". I removed the existing drivers, and now none of the >>>>>>>>>drivers will install, no matter which version I try. I'm dead in >>>>>>>>>the >>>>>>>>>water. >>>>>>>>> >>>>>>>>> I can install them with XP32 just fine, it's only my XP64 >>>>>>>>> installation that is dead. I'm not seeing this mentioned much >>>>>>>>> anywhere, and have not yet found a solution. Anyone have any >>>>>>>>> suggestions? >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>> >>> >> > > >
Guest Zootal Posted October 19, 2008 Posted October 19, 2008 Re: Video drivers won't install - unable to load aticim.dll The missing path was C:\Documents and Settings\All Users\Start Menu\Programs\Startup. I looked into an old snapshot of the OS and it was either. So your question is a very good one - where did it go? Did I do something stupid and delete it (like I've never done something stupid to my Windows installs before...)? "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message news:OEiaO6eMJHA.4248@TK2MSFTNGP03.phx.gbl... > yes, I'd agree. Though in this case, I'm a bit curious about where that > directory went. It should always exist on a normal system. But there's > still no excuse for silent failure. > > -- > Charlie. > http://msmvps.com/blogs/xperts64 > http://mvp.support.microsoft.com/profile/charlie.russel > > "Zootal" <msnews@zootal.nospam.com> wrote in message > news:ewnkSFaMJHA.5428@TK2MSFTNGP02.phx.gbl... >> IIRC, this is an old (and apparently still current) InstallShield >> problem. I >> ran into this about three years ago where we were trying to install >> something with an MSI made by install sheild, and there was a mapped >> drive >> that was missing - I forget why. Because of this, it would not run, and >> it >> would not say why. Maybe we should whack them a couple of times because >> they >> just can't seem to get it right... >> >> Seriously - if there is a directory missing, how hard is it to tell the >> user that such-and-such directory is missing, please create it and try >> again? Noooo...I have a box dead in the water for 3 days because of some >> brain dead installer.... >> >> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message >> news:eX%23G6kYMJHA.456@TK2MSFTNGP06.phx.gbl... >>> Sheesh. Give him a whack for me while you're at it. >>> >>> -- >>> Charlie. >>> http://msmvps.com/blogs/xperts64 >>> http://mvp.support.microsoft.com/profile/charlie.russel >>> >>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>> news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl... >>>> FIXED! >>>> >>>> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was >>>> missing. >>>> >>>> And because of that one missing path, the installer would not run. >>>> Makes >>>> you want to find the developer responsible for this and break their >>>> fingers so that they never write code again... >>>> >>>> >>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>>> message >>>> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl... >>>>> yeah, I've seen that. As I said, I've started ignoring their >>>>> installer. >>>>> >>>>> -- >>>>> Charlie. >>>>> http://msmvps.com/blogs/xperts64 >>>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>>> >>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl... >>>>>> None of that worked. Something else is wrong here. I was able to get >>>>>> the drivers installed by doing it manually instead of using their >>>>>> installer. AFAICT, it's their installer that won't run, not the >>>>>> drivers >>>>>> themselves that would not install. >>>>>> >>>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>>>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... >>>>>>> Tony makes one really good suggestion (well, actually, they're all >>>>>>> good, but the one that should fix it is): DELETE the device in >>>>>>> Device >>>>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold >>>>>>> boot. >>>>>>> And let Windows find the card again. (It'll likely be "VGA" at this >>>>>>> point.) Now you should be able to add the ATI drivers. (I hardly >>>>>>> ever >>>>>>> use their installer. I extract the files, and then go into advanced >>>>>>> mode on the devmanager listing of the device and add the drivers >>>>>>> that >>>>>>> way.) >>>>>>> >>>>>>> -- >>>>>>> Charlie. >>>>>>> http://msmvps.com/blogs/xperts64 >>>>>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>>>>> >>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>>>>>>>I don't think there is any hardware related issues, as it works fine >>>>>>>>in XP32. I didn't try the safe mode...I'll give that a shot... >>>>>>>> >>>>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >>>>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and download >>>>>>>>> again (files corrupt?). Uninstall the cards from device manager >>>>>>>>> and >>>>>>>>> reboot and possibly re-seat the cards and additional power, then >>>>>>>>> go >>>>>>>>> over it all again from scratch. If crossfire use a kind of bridge >>>>>>>>> connection between the cards, in the manner of SLI then check that >>>>>>>>> as well! >>>>>>>>> >>>>>>>>> >>>>>>>>> Tony. . . >>>>>>>>> >>>>>>>>> >>>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two >>>>>>>>>>ATI >>>>>>>>>>3870s, crossfired. When running installer, I quickly get Internal >>>>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>>>>>>>aticim.dll". I removed the existing drivers, and now none of the >>>>>>>>>>drivers will install, no matter which version I try. I'm dead in >>>>>>>>>>the >>>>>>>>>>water. >>>>>>>>>> >>>>>>>>>> I can install them with XP32 just fine, it's only my XP64 >>>>>>>>>> installation that is dead. I'm not seeing this mentioned much >>>>>>>>>> anywhere, and have not yet found a solution. Anyone have any >>>>>>>>>> suggestions? >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>> >>>> >>> >> >> >> >
Guest Tony Sperling Posted October 20, 2008 Posted October 20, 2008 Re: Video drivers won't install - unable to load aticim.dll I just happen to semi-recall a solution from the flightsim group. It had to do with an Installshield instance that repeatedly did something horrible that happened to involv a corrupted path in the reg. (as I remember. . .). The solution turned out to be Installshield not deleting it's own temporary directory (in the Installshield main directory, if I'm not mistaken) and removing it manually (or possibly the files in this directory). This goes a while back! Starts to sound 'related', though, doesn't it? Tony. . . "Zootal" <msnews@zootal.nospam.com> wrote in message news:u7Nt6fgMJHA.2348@TK2MSFTNGP05.phx.gbl... > The missing path was C:\Documents and Settings\All Users\Start > Menu\Programs\Startup. I looked into an old snapshot of the OS and it was > either. So your question is a very good one - where did it go? Did I do > something stupid and delete it (like I've never done something stupid to > my Windows installs before...)? > > "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message > news:OEiaO6eMJHA.4248@TK2MSFTNGP03.phx.gbl... >> yes, I'd agree. Though in this case, I'm a bit curious about where that >> directory went. It should always exist on a normal system. But there's >> still no excuse for silent failure. >> >> -- >> Charlie. >> http://msmvps.com/blogs/xperts64 >> http://mvp.support.microsoft.com/profile/charlie.russel >> >> "Zootal" <msnews@zootal.nospam.com> wrote in message >> news:ewnkSFaMJHA.5428@TK2MSFTNGP02.phx.gbl... >>> IIRC, this is an old (and apparently still current) InstallShield >>> problem. I >>> ran into this about three years ago where we were trying to install >>> something with an MSI made by install sheild, and there was a mapped >>> drive >>> that was missing - I forget why. Because of this, it would not run, and >>> it >>> would not say why. Maybe we should whack them a couple of times because >>> they >>> just can't seem to get it right... >>> >>> Seriously - if there is a directory missing, how hard is it to tell the >>> user that such-and-such directory is missing, please create it and try >>> again? Noooo...I have a box dead in the water for 3 days because of some >>> brain dead installer.... >>> >>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>> message >>> news:eX%23G6kYMJHA.456@TK2MSFTNGP06.phx.gbl... >>>> Sheesh. Give him a whack for me while you're at it. >>>> >>>> -- >>>> Charlie. >>>> http://msmvps.com/blogs/xperts64 >>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>> >>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>> news:%23rnWJpUMJHA.2044@TK2MSFTNGP04.phx.gbl... >>>>> FIXED! >>>>> >>>>> %SystemRoot%\Profiles\All Users\Start Menu\Programs\Startup was >>>>> missing. >>>>> >>>>> And because of that one missing path, the installer would not run. >>>>> Makes >>>>> you want to find the developer responsible for this and break their >>>>> fingers so that they never write code again... >>>>> >>>>> >>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>>>> message >>>>> news:OqK0DfMMJHA.6000@TK2MSFTNGP04.phx.gbl... >>>>>> yeah, I've seen that. As I said, I've started ignoring their >>>>>> installer. >>>>>> >>>>>> -- >>>>>> Charlie. >>>>>> http://msmvps.com/blogs/xperts64 >>>>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>>>> >>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>> news:%23v$k7WAMJHA.5660@TK2MSFTNGP03.phx.gbl... >>>>>>> None of that worked. Something else is wrong here. I was able to get >>>>>>> the drivers installed by doing it manually instead of using their >>>>>>> installer. AFAICT, it's their installer that won't run, not the >>>>>>> drivers >>>>>>> themselves that would not install. >>>>>>> >>>>>>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in >>>>>>> message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... >>>>>>>> Tony makes one really good suggestion (well, actually, they're all >>>>>>>> good, but the one that should fix it is): DELETE the device in >>>>>>>> Device >>>>>>>> Manager. Shutdown. Walk away. Come back. Start it up from a cold >>>>>>>> boot. >>>>>>>> And let Windows find the card again. (It'll likely be "VGA" at this >>>>>>>> point.) Now you should be able to add the ATI drivers. (I hardly >>>>>>>> ever >>>>>>>> use their installer. I extract the files, and then go into advanced >>>>>>>> mode on the devmanager listing of the device and add the drivers >>>>>>>> that >>>>>>>> way.) >>>>>>>> >>>>>>>> -- >>>>>>>> Charlie. >>>>>>>> http://msmvps.com/blogs/xperts64 >>>>>>>> http://mvp.support.microsoft.com/profile/charlie.russel >>>>>>>> >>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>>>> news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>>>>>>>>I don't think there is any hardware related issues, as it works >>>>>>>>>fine >>>>>>>>>in XP32. I didn't try the safe mode...I'll give that a shot... >>>>>>>>> >>>>>>>>> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >>>>>>>>> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>>>>> Hmm - I don't have any ATI, but I would boot into VGA and >>>>>>>>>> download >>>>>>>>>> again (files corrupt?). Uninstall the cards from device manager >>>>>>>>>> and >>>>>>>>>> reboot and possibly re-seat the cards and additional power, then >>>>>>>>>> go >>>>>>>>>> over it all again from scratch. If crossfire use a kind of bridge >>>>>>>>>> connection between the cards, in the manner of SLI then check >>>>>>>>>> that >>>>>>>>>> as well! >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Tony. . . >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>>>>>>>>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>>>>>>>>I can no longer get any of the ATI drivers to install. XP64, two >>>>>>>>>>>ATI >>>>>>>>>>>3870s, crossfired. When running installer, I quickly get Internal >>>>>>>>>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>>>>>>>>aticim.dll". I removed the existing drivers, and now none of the >>>>>>>>>>>drivers will install, no matter which version I try. I'm dead in >>>>>>>>>>>the >>>>>>>>>>>water. >>>>>>>>>>> >>>>>>>>>>> I can install them with XP32 just fine, it's only my XP64 >>>>>>>>>>> installation that is dead. I'm not seeing this mentioned much >>>>>>>>>>> anywhere, and have not yet found a solution. Anyone have any >>>>>>>>>>> suggestions? >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>> >>> >>> >> > >
Guest rizikoosjancsi Posted October 28, 2008 Posted October 28, 2008 Re: Video drivers won't install - unable to load aticim.dll A similar problem I have had, but solved it without deleting anything. After the machine says that 32bit driver scrambled it up, and unable to boot, even unable to repair the program, I did replace the (happeningly Sony ) video installation disk with my original64 bit windows installation disk, and booted by safe mode. The PC found place to the 32 bit rogue driver and my whole Sony camcorder program works on 64bit seemlessly despite Sony does not support 64bit versions. (And realy why dont they, I paid $1250 for their camcorder with those dinosaurus drivers) "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message news:%23vHTHT%23LJHA.5660@TK2MSFTNGP03.phx.gbl... > Tony makes one really good suggestion (well, actually, they're all good, > but the one that should fix it is): DELETE the device in Device Manager. > Shutdown. Walk away. Come back. Start it up from a cold boot. And let > Windows find the card again. (It'll likely be "VGA" at this point.) Now > you should be able to add the ATI drivers. (I hardly ever use their > installer. I extract the files, and then go into advanced mode on the > devmanager listing of the device and add the drivers that way.) > > -- > Charlie. > http://msmvps.com/blogs/xperts64 > http://mvp.support.microsoft.com/profile/charlie.russel > > "Zootal" <msnews@zootal.nospam.com> wrote in message > news:%23i8Ydk9LJHA.4600@TK2MSFTNGP06.phx.gbl... >>I don't think there is any hardware related issues, as it works fine in >>XP32. I didn't try the safe mode...I'll give that a shot... >> >> "Tony Sperling" <tony-sperling-at-dbmail-dk> wrote in message >> news:%23cu0Ff9LJHA.5176@TK2MSFTNGP04.phx.gbl... >>> Hmm - I don't have any ATI, but I would boot into VGA and download again >>> (files corrupt?). Uninstall the cards from device manager and reboot and >>> possibly re-seat the cards and additional power, then go over it all >>> again from scratch. If crossfire use a kind of bridge connection between >>> the cards, in the manner of SLI then check that as well! >>> >>> >>> Tony. . . >>> >>> >>> "Zootal" <msnews@zootal.nospam.com> wrote in message >>> news:OBsqp$8LJHA.5176@TK2MSFTNGP04.phx.gbl... >>>>I can no longer get any of the ATI drivers to install. XP64, two ATI >>>>3870s, crossfired. When running installer, I quickly get Internal >>>>Failure: Error Number: 0x80040707, followed by "unable to load >>>>aticim.dll". I removed the existing drivers, and now none of the drivers >>>>will install, no matter which version I try. I'm dead in the water. >>>> >>>> I can install them with XP32 just fine, it's only my XP64 installation >>>> that is dead. I'm not seeing this mentioned much anywhere, and have not >>>> yet found a solution. Anyone have any suggestions? >>>> >>> >>> >> >> >
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