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Failed Update with Windows Update Service

Guest Philip1949

By Guest Philip1949
in Microsoft Products Support & Discussions

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Guest Philip1949

Guest Philip1949

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  • Windows Update Service continually tries to download an update for Office XP Service Pack 3. The install always fails.
  • I have never had Office XP on my PC. The troubleshooting I have tried are first, to use the "hide" feature but it still returns after a reboot and second, I found one registry key with a reference to Office XP Service Pack 3 which I removed. The update still downloads and the install always fails.
  • I noticed that if you search Google, this problem of the reoccurring and unremovable update for Office XP Service Pack 3 has been around for years. I thought I would see if anyone on TechNet has solved this problem.

 

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