ONY Posted November 28, 2016 Posted November 28, 2016 Hi, i scanned my computer and when scanning with the Adwcleaner there are 2 registry files called KLM\SOFTWARE\CLASS.....(can't read the rest of the file and nothing shows up in the 'quarantine' part). I hit the clean button but those 2 files just won't disappear. I have scanned using 'Junkware removal tool, Malwarebytes (which don't show anything), CCleaner, then the Adwcleaner (which is where those 2 files are showing up). Any help would be much appreciated thanks. I am using Windows 8.1 on a HP Pavilion Laptop. Quote Welcome to Free PC Help. Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here ONY
ONY Posted November 28, 2016 Author Posted November 28, 2016 Update: Sorted the problem now, thanks. Quote Welcome to Free PC Help. Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here ONY
ExTS Admin Starbuck Posted November 28, 2016 ExTS Admin Posted November 28, 2016 Hi ONY Did JRT remove those files in the end? Quote Member of:UNITE
ONY Posted November 28, 2016 Author Posted November 28, 2016 I was given a few different scans to run through on another forum Starbuck. I used these in order (although obviously for anyone reading this, i was told to use these steps for MY particular problem. So it's not advised people just randomly use these unless someone with knowledge has instructed you to do so) FRST, CCleaner, Adware removal tool, ZHP, Security check, Adwcleaner. Quote Welcome to Free PC Help. Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here ONY
ExTS Admin Starbuck Posted November 29, 2016 ExTS Admin Posted November 29, 2016 Ok, ONY i understand. Quote Member of:UNITE
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