Guest David Andrews Posted July 7, 2007 Posted July 7, 2007 I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is not shutting down correctly. It starts to shut down, I can hear the drives in the box wind down, then I get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE will do nothing, nor will the power button on the tower. I have to kill power to the the tower, press the button to reboot. Even If I start up in safe mode and then shut down I still have a problem. The Windows 98 on this system ran correct. I know, I know I'm behind the times..... MB is about 1 1/2 years old, Gigabyte GA-7VM400M, Athlon XP 1600+ 256MB RAM
Guest dc Posted July 7, 2007 Posted July 7, 2007 Re: Shutdown Problem Post message of the BSOD and any error message(s) for your event viewer dc "David Andrews" <dsandrews@verizon.net> wrote in message news:bzSji.117$CJ4.92@trndny08... > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is not > shutting down correctly. > > It starts to shut down, I can hear the drives in the box wind down, then I > get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE will > do nothing, nor will the power button on the tower. I have to kill power > to the the tower, press the button to reboot. > > Even If I start up in safe mode and then shut down I still have a problem. > > The Windows 98 on this system ran correct. I know, I know I'm behind the > times..... > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M, > Athlon XP 1600+ > 256MB RAM > > > >
Guest David Andrews Posted July 8, 2007 Posted July 8, 2007 Re: Shutdown Problem there is no message on the BSOD, just a Blue Screen with working moust pointer There is one error message in the viewer it is Error 49 :ftdisk text: Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory. "dc" <yada@nunya.com> wrote in message news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl... > Post message of the BSOD > and any error message(s) for your event viewer > > dc > > > "David Andrews" <dsandrews@verizon.net> wrote in message > news:bzSji.117$CJ4.92@trndny08... > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is not > > shutting down correctly. > > > > It starts to shut down, I can hear the drives in the box wind down, then I > > get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE > will > > do nothing, nor will the power button on the tower. I have to kill power > > to the the tower, press the button to reboot. > > > > Even If I start up in safe mode and then shut down I still have a problem. > > > > The Windows 98 on this system ran correct. I know, I know I'm behind the > > times..... > > > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M, > > Athlon XP 1600+ > > 256MB RAM > > > > > > > > > >
Guest dc Posted July 8, 2007 Posted July 8, 2007 Re: Shutdown Problem Try in this order... (Checkdisk with fix corrupt files) Start Run... "type" chkdsk /f "type" Y (for Yes) enter reboot (see if chkdsk finds and repairs the corrupt file) See if it shuts down now No luck...? (System File Checker) Start Run... "type" SFC /scannow (you will need your W2K install CD) reboot... No luck...? (Inplace Upgrade Install or Repair Install) Boot and start tapping "delete" key to enter BIOS Change the first bootable device to CD drive F10 OK exit Insert OS install CD reboot First question to reinstall your OS is yes Follow prompts until it asks if you want install or repair and choose "repair" follow all prompts until end and try to Startup and Shutdown then Two URLS that may help are What does and Inplace Upgrade or Repair Install do http://support.microsoft.com/default.aspx?kbid=306952 How to perform a Repair Install http://support.microsoft.com/default.aspx?kbid=292175 If all of this doesn't do it, you can do a Clean Install, but you will need to save all of your data for things like favorites (bookmarks.html), address book (Main.wab, usually), emails, extra media files accrued, extra fonts accrued, all My Documents, etc. If you choose to do a Clean Install, personally I would format the HDD and in that case you will need the most current hardware drivers, and I wouldn't go online until an AVP and firewall is installed, and running. Best to read and print "How to perform a Repair Install" first. good luck, dc "David Andrews" <dsandrews@verizon.net> wrote in message news:qPZji.104$V35.13@trndny03... > there is no message on the BSOD, just a Blue Screen with working moust > pointer > There is one error message in the viewer it is Error 49 :ftdisk > > text: > Configuring the Page file for crash dump failed. Make sure there is a page > file on the boot partition and that is large enough to contain all physical > memory. > > > > "dc" <yada@nunya.com> wrote in message > news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl... > > Post message of the BSOD > > and any error message(s) for your event viewer > > > > dc > > > > > > "David Andrews" <dsandrews@verizon.net> wrote in message > > news:bzSji.117$CJ4.92@trndny08... > > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is not > > > shutting down correctly. > > > > > > It starts to shut down, I can hear the drives in the box wind down, then > I > > > get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE > > will > > > do nothing, nor will the power button on the tower. I have to kill power > > > to the the tower, press the button to reboot. > > > > > > Even If I start up in safe mode and then shut down I still have a > problem. > > > > > > The Windows 98 on this system ran correct. I know, I know I'm behind the > > > times..... > > > > > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M, > > > Athlon XP 1600+ > > > 256MB RAM > > > > > > > > > > > > > > > > > >
Guest dc Posted July 8, 2007 Posted July 8, 2007 Re: Shutdown Problem afterwards you might want to go into the BIOS again and rest your first boot device to floppy dc "dc" <yada@nunya.com> wrote in message news:%238ann6RwHHA.484@TK2MSFTNGP06.phx.gbl... > Try in this order... > (Checkdisk with fix corrupt files) > > Start > Run... > "type" chkdsk /f > "type" Y (for Yes) > enter > reboot > (see if chkdsk finds and repairs the corrupt file) > See if it shuts down now > > No luck...? > (System File Checker) > > Start > Run... > "type" SFC /scannow > (you will need your W2K install CD) > reboot... > > No luck...? > (Inplace Upgrade Install or Repair Install) > > Boot and start tapping "delete" key to enter BIOS > Change the first bootable device to CD drive > F10 > OK > exit > Insert OS install CD > reboot > First question to reinstall your OS is yes > Follow prompts until it asks if you want install or repair and choose > "repair" > follow all prompts until end and try to Startup and Shutdown then > > Two URLS that may help are > > What does and Inplace Upgrade or Repair Install do > http://support.microsoft.com/default.aspx?kbid=306952 > > How to perform a Repair Install > http://support.microsoft.com/default.aspx?kbid=292175 > > If all of this doesn't do it, you can do a Clean Install, but you will need > to save all of your data for things like favorites (bookmarks.html), address > book (Main.wab, usually), emails, extra media files accrued, extra fonts > accrued, all My Documents, etc. > If you choose to do a Clean Install, personally I would format the HDD and > in that case you will need the most current hardware drivers, and I wouldn't > go online until an AVP and firewall is installed, and running. Best to read > and print "How to perform a Repair Install" first. > > good luck, > dc > > > "David Andrews" <dsandrews@verizon.net> wrote in message > news:qPZji.104$V35.13@trndny03... > > there is no message on the BSOD, just a Blue Screen with working moust > > pointer > > There is one error message in the viewer it is Error 49 :ftdisk > > > > text: > > Configuring the Page file for crash dump failed. Make sure there is a page > > file on the boot partition and that is large enough to contain all > physical > > memory. > > > > > > > > "dc" <yada@nunya.com> wrote in message > > news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl... > > > Post message of the BSOD > > > and any error message(s) for your event viewer > > > > > > dc > > > > > > > > > "David Andrews" <dsandrews@verizon.net> wrote in message > > > news:bzSji.117$CJ4.92@trndny08... > > > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is > not > > > > shutting down correctly. > > > > > > > > It starts to shut down, I can hear the drives in the box wind down, > then > > I > > > > get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE > > > will > > > > do nothing, nor will the power button on the tower. I have to kill > power > > > > to the the tower, press the button to reboot. > > > > > > > > Even If I start up in safe mode and then shut down I still have a > > problem. > > > > > > > > The Windows 98 on this system ran correct. I know, I know I'm behind > the > > > > times..... > > > > > > > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M, > > > > Athlon XP 1600+ > > > > 256MB RAM > > > > > > > > > > > > > > > > > > > > > > > > > > > >
Guest dc Posted July 8, 2007 Posted July 8, 2007 Re: Shutdown Problem rest=reset "dc" <yada@nunya.com> wrote in message news:O25uTBSwHHA.3400@TK2MSFTNGP03.phx.gbl... > afterwards you might want to go into the BIOS again and rest your first boot > device to floppy > > dc > > > > "dc" <yada@nunya.com> wrote in message > news:%238ann6RwHHA.484@TK2MSFTNGP06.phx.gbl... > > Try in this order... > > (Checkdisk with fix corrupt files) > > > > Start > > Run... > > "type" chkdsk /f > > "type" Y (for Yes) > > enter > > reboot > > (see if chkdsk finds and repairs the corrupt file) > > See if it shuts down now > > > > No luck...? > > (System File Checker) > > > > Start > > Run... > > "type" SFC /scannow > > (you will need your W2K install CD) > > reboot... > > > > No luck...? > > (Inplace Upgrade Install or Repair Install) > > > > Boot and start tapping "delete" key to enter BIOS > > Change the first bootable device to CD drive > > F10 > > OK > > exit > > Insert OS install CD > > reboot > > First question to reinstall your OS is yes > > Follow prompts until it asks if you want install or repair and choose > > "repair" > > follow all prompts until end and try to Startup and Shutdown then > > > > Two URLS that may help are > > > > What does and Inplace Upgrade or Repair Install do > > http://support.microsoft.com/default.aspx?kbid=306952 > > > > How to perform a Repair Install > > http://support.microsoft.com/default.aspx?kbid=292175 > > > > If all of this doesn't do it, you can do a Clean Install, but you will > need > > to save all of your data for things like favorites (bookmarks.html), > address > > book (Main.wab, usually), emails, extra media files accrued, extra fonts > > accrued, all My Documents, etc. > > If you choose to do a Clean Install, personally I would format the HDD and > > in that case you will need the most current hardware drivers, and I > wouldn't > > go online until an AVP and firewall is installed, and running. Best to > read > > and print "How to perform a Repair Install" first. > > > > good luck, > > dc > > > > > > "David Andrews" <dsandrews@verizon.net> wrote in message > > news:qPZji.104$V35.13@trndny03... > > > there is no message on the BSOD, just a Blue Screen with working moust > > > pointer > > > There is one error message in the viewer it is Error 49 :ftdisk > > > > > > text: > > > Configuring the Page file for crash dump failed. Make sure there is a > page > > > file on the boot partition and that is large enough to contain all > > physical > > > memory. > > > > > > > > > > > > "dc" <yada@nunya.com> wrote in message > > > news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl... > > > > Post message of the BSOD > > > > and any error message(s) for your event viewer > > > > > > > > dc > > > > > > > > > > > > "David Andrews" <dsandrews@verizon.net> wrote in message > > > > news:bzSji.117$CJ4.92@trndny08... > > > > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is > > not > > > > > shutting down correctly. > > > > > > > > > > It starts to shut down, I can hear the drives in the box wind down, > > then > > > I > > > > > get a blue screen with a responsive mouse pointer ???. > CTRL_ALT_DELETE > > > > will > > > > > do nothing, nor will the power button on the tower. I have to kill > > power > > > > > to the the tower, press the button to reboot. > > > > > > > > > > Even If I start up in safe mode and then shut down I still have a > > > problem. > > > > > > > > > > The Windows 98 on this system ran correct. I know, I know I'm behind > > the > > > > > times..... > > > > > > > > > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M, > > > > > Athlon XP 1600+ > > > > > 256MB RAM > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
Guest David Andrews Posted July 10, 2007 Posted July 10, 2007 Re: Shutdown Problem no luck... Im convinced its advanced power management / acpi problem When i go to start->shutdown->standby i get a reboot.. gonna get winxp.. thanks for tips "dc" <yada@nunya.com> wrote in message news:#8ann6RwHHA.484@TK2MSFTNGP06.phx.gbl... > Try in this order... > (Checkdisk with fix corrupt files) > > Start > Run... > "type" chkdsk /f > "type" Y (for Yes) > enter > reboot > (see if chkdsk finds and repairs the corrupt file) > See if it shuts down now > > No luck...? > (System File Checker) > > Start > Run... > "type" SFC /scannow > (you will need your W2K install CD) > reboot... > > No luck...? > (Inplace Upgrade Install or Repair Install) > > Boot and start tapping "delete" key to enter BIOS > Change the first bootable device to CD drive > F10 > OK > exit > Insert OS install CD > reboot > First question to reinstall your OS is yes > Follow prompts until it asks if you want install or repair and choose > "repair" > follow all prompts until end and try to Startup and Shutdown then > > Two URLS that may help are > > What does and Inplace Upgrade or Repair Install do > http://support.microsoft.com/default.aspx?kbid=306952 > > How to perform a Repair Install > http://support.microsoft.com/default.aspx?kbid=292175 > > If all of this doesn't do it, you can do a Clean Install, but you will need > to save all of your data for things like favorites (bookmarks.html), address > book (Main.wab, usually), emails, extra media files accrued, extra fonts > accrued, all My Documents, etc. > If you choose to do a Clean Install, personally I would format the HDD and > in that case you will need the most current hardware drivers, and I wouldn't > go online until an AVP and firewall is installed, and running. Best to read > and print "How to perform a Repair Install" first. > > good luck, > dc > > > "David Andrews" <dsandrews@verizon.net> wrote in message > news:qPZji.104$V35.13@trndny03... > > there is no message on the BSOD, just a Blue Screen with working moust > > pointer > > There is one error message in the viewer it is Error 49 :ftdisk > > > > text: > > Configuring the Page file for crash dump failed. Make sure there is a page > > file on the boot partition and that is large enough to contain all > physical > > memory. > > > > > > > > "dc" <yada@nunya.com> wrote in message > > news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl... > > > Post message of the BSOD > > > and any error message(s) for your event viewer > > > > > > dc > > > > > > > > > "David Andrews" <dsandrews@verizon.net> wrote in message > > > news:bzSji.117$CJ4.92@trndny08... > > > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is > not > > > > shutting down correctly. > > > > > > > > It starts to shut down, I can hear the drives in the box wind down, > then > > I > > > > get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE > > > will > > > > do nothing, nor will the power button on the tower. I have to kill > power > > > > to the the tower, press the button to reboot. > > > > > > > > Even If I start up in safe mode and then shut down I still have a > > problem. > > > > > > > > The Windows 98 on this system ran correct. I know, I know I'm behind > the > > > > times..... > > > > > > > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M, > > > > Athlon XP 1600+ > > > > 256MB RAM > > > > > > > > > > > > > > > > > > > > > > > > > > > >
Recommended Posts