Shutdown Problem

[Guest David Andrews]

I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is not

shutting down correctly.

 

It starts to shut down, I can hear the drives in the box wind down, then I

get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE will

do nothing, nor will the power button on the tower. I have to kill power

to the the tower, press the button to reboot.

 

Even If I start up in safe mode and then shut down I still have a problem.

 

The Windows 98 on this system ran correct. I know, I know I'm behind the

times.....

 

MB is about 1 1/2 years old, Gigabyte GA-7VM400M,

Athlon XP 1600+

256MB RAM

[Guest dc]

Re: Shutdown Problem

 

Post message of the BSOD

and any error message(s) for your event viewer

 

dc

 

 

"David Andrews" <dsandrews@verizon.net> wrote in message

news:bzSji.117$CJ4.92@trndny08...

> I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is not

> shutting down correctly.

>

> It starts to shut down, I can hear the drives in the box wind down, then I

> get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE

will

> do nothing, nor will the power button on the tower. I have to kill power

> to the the tower, press the button to reboot.

>

> Even If I start up in safe mode and then shut down I still have a problem.

>

> The Windows 98 on this system ran correct. I know, I know I'm behind the

> times.....

>

> MB is about 1 1/2 years old, Gigabyte GA-7VM400M,

> Athlon XP 1600+

> 256MB RAM

>

>

>

>

[Guest David Andrews]

Re: Shutdown Problem

 

there is no message on the BSOD, just a Blue Screen with working moust

pointer

There is one error message in the viewer it is Error 49 :ftdisk

 

text:

Configuring the Page file for crash dump failed. Make sure there is a page

file on the boot partition and that is large enough to contain all physical

memory.

 

 

 

"dc" <yada@nunya.com> wrote in message

news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl...

> Post message of the BSOD

> and any error message(s) for your event viewer

>

> dc

>

>

> "David Andrews" <dsandrews@verizon.net> wrote in message

> news:bzSji.117$CJ4.92@trndny08...

> > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is not

> > shutting down correctly.

> >

> > It starts to shut down, I can hear the drives in the box wind down, then

I

> > get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE

> will

> > do nothing, nor will the power button on the tower. I have to kill power

> > to the the tower, press the button to reboot.

> >

> > Even If I start up in safe mode and then shut down I still have a

problem.

> >

> > The Windows 98 on this system ran correct. I know, I know I'm behind the

> > times.....

> >

> > MB is about 1 1/2 years old, Gigabyte GA-7VM400M,

> > Athlon XP 1600+

> > 256MB RAM

> >

> >

> >

> >

>

>

[Guest dc]

Re: Shutdown Problem

 

Try in this order...

(Checkdisk with fix corrupt files)

 

Start

Run...

"type" chkdsk /f

"type" Y (for Yes)

enter

reboot

(see if chkdsk finds and repairs the corrupt file)

See if it shuts down now

 

No luck...?

(System File Checker)

 

Start

Run...

"type" SFC /scannow

(you will need your W2K install CD)

reboot...

 

No luck...?

(Inplace Upgrade Install or Repair Install)

 

Boot and start tapping "delete" key to enter BIOS

Change the first bootable device to CD drive

F10

OK

exit

Insert OS install CD

reboot

First question to reinstall your OS is yes

Follow prompts until it asks if you want install or repair and choose

"repair"

follow all prompts until end and try to Startup and Shutdown then

 

Two URLS that may help are

 

What does and Inplace Upgrade or Repair Install do

http://support.microsoft.com/default.aspx?kbid=306952

 

How to perform a Repair Install

http://support.microsoft.com/default.aspx?kbid=292175

 

If all of this doesn't do it, you can do a Clean Install, but you will need

to save all of your data for things like favorites (bookmarks.html), address

book (Main.wab, usually), emails, extra media files accrued, extra fonts

accrued, all My Documents, etc.

If you choose to do a Clean Install, personally I would format the HDD and

in that case you will need the most current hardware drivers, and I wouldn't

go online until an AVP and firewall is installed, and running. Best to read

and print "How to perform a Repair Install" first.

 

good luck,

dc

 

 

"David Andrews" <dsandrews@verizon.net> wrote in message

news:qPZji.104$V35.13@trndny03...

> there is no message on the BSOD, just a Blue Screen with working moust

> pointer

> There is one error message in the viewer it is Error 49 :ftdisk

>

> text:

> Configuring the Page file for crash dump failed. Make sure there is a page

> file on the boot partition and that is large enough to contain all

physical

> memory.

>

>

>

> "dc" <yada@nunya.com> wrote in message

> news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl...

> > Post message of the BSOD

> > and any error message(s) for your event viewer

> >

> > dc

> >

> >

> > "David Andrews" <dsandrews@verizon.net> wrote in message

> > news:bzSji.117$CJ4.92@trndny08...

> > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is

not

> > > shutting down correctly.

> > >

> > > It starts to shut down, I can hear the drives in the box wind down,

then

> I

> > > get a blue screen with a responsive mouse pointer ???. CTRL_ALT_DELETE

> > will

> > > do nothing, nor will the power button on the tower. I have to kill

power

> > > to the the tower, press the button to reboot.

> > >

> > > Even If I start up in safe mode and then shut down I still have a

> problem.

> > >

> > > The Windows 98 on this system ran correct. I know, I know I'm behind

the

> > > times.....

> > >

> > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M,

> > > Athlon XP 1600+

> > > 256MB RAM

> > >

> > >

> > >

> > >

> >

> >

>

>

[Guest dc]

Re: Shutdown Problem

 

afterwards you might want to go into the BIOS again and rest your first boot

device to floppy

 

dc

 

 

 

"dc" <yada@nunya.com> wrote in message

news:%238ann6RwHHA.484@TK2MSFTNGP06.phx.gbl...

> Try in this order...

> (Checkdisk with fix corrupt files)

>

> Start

> Run...

> "type" chkdsk /f

> "type" Y (for Yes)

> enter

> reboot

> (see if chkdsk finds and repairs the corrupt file)

> See if it shuts down now

>

> No luck...?

> (System File Checker)

>

> Start

> Run...

> "type" SFC /scannow

> (you will need your W2K install CD)

> reboot...

>

> No luck...?

> (Inplace Upgrade Install or Repair Install)

>

> Boot and start tapping "delete" key to enter BIOS

> Change the first bootable device to CD drive

> F10

> OK

> exit

> Insert OS install CD

> reboot

> First question to reinstall your OS is yes

> Follow prompts until it asks if you want install or repair and choose

> "repair"

> follow all prompts until end and try to Startup and Shutdown then

>

> Two URLS that may help are

>

> What does and Inplace Upgrade or Repair Install do

> http://support.microsoft.com/default.aspx?kbid=306952

>

> How to perform a Repair Install

> http://support.microsoft.com/default.aspx?kbid=292175

>

> If all of this doesn't do it, you can do a Clean Install, but you will

need

> to save all of your data for things like favorites (bookmarks.html),

address

> book (Main.wab, usually), emails, extra media files accrued, extra fonts

> accrued, all My Documents, etc.

> If you choose to do a Clean Install, personally I would format the HDD and

> in that case you will need the most current hardware drivers, and I

wouldn't

> go online until an AVP and firewall is installed, and running. Best to

read

> and print "How to perform a Repair Install" first.

>

> good luck,

> dc

>

>

> "David Andrews" <dsandrews@verizon.net> wrote in message

> news:qPZji.104$V35.13@trndny03...

> > there is no message on the BSOD, just a Blue Screen with working moust

> > pointer

> > There is one error message in the viewer it is Error 49 :ftdisk

> >

> > text:

> > Configuring the Page file for crash dump failed. Make sure there is a

page

> > file on the boot partition and that is large enough to contain all

> physical

> > memory.

> >

> >

> >

> > "dc" <yada@nunya.com> wrote in message

> > news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl...

> > > Post message of the BSOD

> > > and any error message(s) for your event viewer

> > >

> > > dc

> > >

> > >

> > > "David Andrews" <dsandrews@verizon.net> wrote in message

> > > news:bzSji.117$CJ4.92@trndny08...

> > > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is

> not

> > > > shutting down correctly.

> > > >

> > > > It starts to shut down, I can hear the drives in the box wind down,

> then

> > I

> > > > get a blue screen with a responsive mouse pointer ???.

CTRL_ALT_DELETE

> > > will

> > > > do nothing, nor will the power button on the tower. I have to kill

> power

> > > > to the the tower, press the button to reboot.

> > > >

> > > > Even If I start up in safe mode and then shut down I still have a

> > problem.

> > > >

> > > > The Windows 98 on this system ran correct. I know, I know I'm behind

> the

> > > > times.....

> > > >

> > > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M,

> > > > Athlon XP 1600+

> > > > 256MB RAM

> > > >

> > > >

> > > >

> > > >

> > >

> > >

> >

> >

>

>

[Guest dc]

Re: Shutdown Problem

 

rest=reset

"dc" <yada@nunya.com> wrote in message

news:O25uTBSwHHA.3400@TK2MSFTNGP03.phx.gbl...

> afterwards you might want to go into the BIOS again and rest your first

boot

> device to floppy

>

> dc

>

>

>

> "dc" <yada@nunya.com> wrote in message

> news:%238ann6RwHHA.484@TK2MSFTNGP06.phx.gbl...

> > Try in this order...

> > (Checkdisk with fix corrupt files)

> >

> > Start

> > Run...

> > "type" chkdsk /f

> > "type" Y (for Yes)

> > enter

> > reboot

> > (see if chkdsk finds and repairs the corrupt file)

> > See if it shuts down now

> >

> > No luck...?

> > (System File Checker)

> >

> > Start

> > Run...

> > "type" SFC /scannow

> > (you will need your W2K install CD)

> > reboot...

> >

> > No luck...?

> > (Inplace Upgrade Install or Repair Install)

> >

> > Boot and start tapping "delete" key to enter BIOS

> > Change the first bootable device to CD drive

> > F10

> > OK

> > exit

> > Insert OS install CD

> > reboot

> > First question to reinstall your OS is yes

> > Follow prompts until it asks if you want install or repair and choose

> > "repair"

> > follow all prompts until end and try to Startup and Shutdown then

> >

> > Two URLS that may help are

> >

> > What does and Inplace Upgrade or Repair Install do

> > http://support.microsoft.com/default.aspx?kbid=306952

> >

> > How to perform a Repair Install

> > http://support.microsoft.com/default.aspx?kbid=292175

> >

> > If all of this doesn't do it, you can do a Clean Install, but you will

> need

> > to save all of your data for things like favorites (bookmarks.html),

> address

> > book (Main.wab, usually), emails, extra media files accrued, extra fonts

> > accrued, all My Documents, etc.

> > If you choose to do a Clean Install, personally I would format the HDD

and

> > in that case you will need the most current hardware drivers, and I

> wouldn't

> > go online until an AVP and firewall is installed, and running. Best to

> read

> > and print "How to perform a Repair Install" first.

> >

> > good luck,

> > dc

> >

> >

> > "David Andrews" <dsandrews@verizon.net> wrote in message

> > news:qPZji.104$V35.13@trndny03...

> > > there is no message on the BSOD, just a Blue Screen with working moust

> > > pointer

> > > There is one error message in the viewer it is Error 49 :ftdisk

> > >

> > > text:

> > > Configuring the Page file for crash dump failed. Make sure there is a

> page

> > > file on the boot partition and that is large enough to contain all

> > physical

> > > memory.

> > >

> > >

> > >

> > > "dc" <yada@nunya.com> wrote in message

> > > news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl...

> > > > Post message of the BSOD

> > > > and any error message(s) for your event viewer

> > > >

> > > > dc

> > > >

> > > >

> > > > "David Andrews" <dsandrews@verizon.net> wrote in message

> > > > news:bzSji.117$CJ4.92@trndny08...

> > > > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it

is

> > not

> > > > > shutting down correctly.

> > > > >

> > > > > It starts to shut down, I can hear the drives in the box wind

down,

> > then

> > > I

> > > > > get a blue screen with a responsive mouse pointer ???.

> CTRL_ALT_DELETE

> > > > will

> > > > > do nothing, nor will the power button on the tower. I have to kill

> > power

> > > > > to the the tower, press the button to reboot.

> > > > >

> > > > > Even If I start up in safe mode and then shut down I still have a

> > > problem.

> > > > >

> > > > > The Windows 98 on this system ran correct. I know, I know I'm

behind

> > the

> > > > > times.....

> > > > >

> > > > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M,

> > > > > Athlon XP 1600+

> > > > > 256MB RAM

> > > > >

> > > > >

> > > > >

> > > > >

> > > >

> > > >

> > >

> > >

> >

> >

>

>

[Guest David Andrews]

Re: Shutdown Problem

 

no luck...

Im convinced its advanced power management / acpi problem

When i go to start->shutdown->standby i get a reboot..

 

gonna get winxp..

thanks for tips

 

 

"dc" <yada@nunya.com> wrote in message

news:#8ann6RwHHA.484@TK2MSFTNGP06.phx.gbl...

> Try in this order...

> (Checkdisk with fix corrupt files)

>

> Start

> Run...

> "type" chkdsk /f

> "type" Y (for Yes)

> enter

> reboot

> (see if chkdsk finds and repairs the corrupt file)

> See if it shuts down now

>

> No luck...?

> (System File Checker)

>

> Start

> Run...

> "type" SFC /scannow

> (you will need your W2K install CD)

> reboot...

>

> No luck...?

> (Inplace Upgrade Install or Repair Install)

>

> Boot and start tapping "delete" key to enter BIOS

> Change the first bootable device to CD drive

> F10

> OK

> exit

> Insert OS install CD

> reboot

> First question to reinstall your OS is yes

> Follow prompts until it asks if you want install or repair and choose

> "repair"

> follow all prompts until end and try to Startup and Shutdown then

>

> Two URLS that may help are

>

> What does and Inplace Upgrade or Repair Install do

> http://support.microsoft.com/default.aspx?kbid=306952

>

> How to perform a Repair Install

> http://support.microsoft.com/default.aspx?kbid=292175

>

> If all of this doesn't do it, you can do a Clean Install, but you will

need

> to save all of your data for things like favorites (bookmarks.html),

address

> book (Main.wab, usually), emails, extra media files accrued, extra fonts

> accrued, all My Documents, etc.

> If you choose to do a Clean Install, personally I would format the HDD and

> in that case you will need the most current hardware drivers, and I

wouldn't

> go online until an AVP and firewall is installed, and running. Best to

read

> and print "How to perform a Repair Install" first.

>

> good luck,

> dc

>

>

> "David Andrews" <dsandrews@verizon.net> wrote in message

> news:qPZji.104$V35.13@trndny03...

> > there is no message on the BSOD, just a Blue Screen with working moust

> > pointer

> > There is one error message in the viewer it is Error 49 :ftdisk

> >

> > text:

> > Configuring the Page file for crash dump failed. Make sure there is a

page

> > file on the boot partition and that is large enough to contain all

> physical

> > memory.

> >

> >

> >

> > "dc" <yada@nunya.com> wrote in message

> > news:OSk25vOwHHA.4736@TK2MSFTNGP05.phx.gbl...

> > > Post message of the BSOD

> > > and any error message(s) for your event viewer

> > >

> > > dc

> > >

> > >

> > > "David Andrews" <dsandrews@verizon.net> wrote in message

> > > news:bzSji.117$CJ4.92@trndny08...

> > > > I just upgraded my Window 98 to Windows 2000 Pro on my PC and it is

> not

> > > > shutting down correctly.

> > > >

> > > > It starts to shut down, I can hear the drives in the box wind down,

> then

> > I

> > > > get a blue screen with a responsive mouse pointer ???.

CTRL_ALT_DELETE

> > > will

> > > > do nothing, nor will the power button on the tower. I have to kill

> power

> > > > to the the tower, press the button to reboot.

> > > >

> > > > Even If I start up in safe mode and then shut down I still have a

> > problem.

> > > >

> > > > The Windows 98 on this system ran correct. I know, I know I'm behind

> the

> > > > times.....

> > > >

> > > > MB is about 1 1/2 years old, Gigabyte GA-7VM400M,

> > > > Athlon XP 1600+

> > > > 256MB RAM

> > > >

> > > >

> > > >

> > > >

> > >

> > >

> >

> >

>

>