Problem when installing applications made with InstallShield under VIsta 64-bit

[Guest erikhamba@yahoo.de]

Hi all,

 

When I install different programs which were apparently made with

InstallShield under my Windows Vista 64-bit systems, the following

error message appears:

 

The program or feature "\\??\D:\Setup.exe" cannot start or run due to

incompatibility with 64-bit version of Windows. Please contact the

software vendor to ask if 64-bit Windows is compatible.

 

I know that it is due to the fact that the bootstrap loader is 16-bit,

but Microsoft apparently has a fix around this (replacing the 16-bit

stub by a 32-bit one). However, this doesn't always seem to work.

 

Does anybody know how to install applications packaged with

InstallShield which still have a 16-bit bootstrap loader under Windows

Vista 64-bit (or at least give me some hints)?

 

Regards,

 

Erik Hamba

[Guest Allan]

Re: Problem when installing applications made with InstallShield under VIsta 64-bit

 

 

<erikhamba@yahoo.de> wrote in message

news:1184579658.735191.4210@k79g2000hse.googlegroups.com...

> Hi all,

>

> When I install different programs which were apparently made with

> InstallShield under my Windows Vista 64-bit systems, the following

> error message appears:

>

> The program or feature "\\??\D:\Setup.exe" cannot start or run due to

> incompatibility with 64-bit version of Windows. Please contact the

> software vendor to ask if 64-bit Windows is compatible.

>

> I know that it is due to the fact that the bootstrap loader is 16-bit,

> but Microsoft apparently has a fix around this (replacing the 16-bit

> stub by a 32-bit one). However, this doesn't always seem to work.

>

> Does anybody know how to install applications packaged with

> InstallShield which still have a 16-bit bootstrap loader under Windows

> Vista 64-bit (or at least give me some hints)?

>

> Regards,

>

> Erik Hamba

>

I don't know how but here is a possible resource for your use in the future

: http://consumer.installshield.com/ . There is an error submission

procedure mentioned at this site.

[Guest Carlos]

RE: Problem when installing applications made with InstallShield under

 

RE: Problem when installing applications made with InstallShield under

 

Hi:

16-bit installers are not supported in Vista 64-bit systems.

There is no workaround for that.

Possible alternatives:

1.- Get a newer version of the software that doesn't have a 16-bit installer.

2.- Install Virtual PC 2007 (freeware) and Windows XP or the OS you were

using with those non-working apps.

Carlos

 

"erikhamba@yahoo.de" wrote:

> Hi all,

>

> When I install different programs which were apparently made with

> InstallShield under my Windows Vista 64-bit systems, the following

> error message appears:

>

> The program or feature "\\??\D:\Setup.exe" cannot start or run due to

> incompatibility with 64-bit version of Windows. Please contact the

> software vendor to ask if 64-bit Windows is compatible.

>

> I know that it is due to the fact that the bootstrap loader is 16-bit,

> but Microsoft apparently has a fix around this (replacing the 16-bit

> stub by a 32-bit one). However, this doesn't always seem to work.

>

> Does anybody know how to install applications packaged with

> InstallShield which still have a 16-bit bootstrap loader under Windows

> Vista 64-bit (or at least give me some hints)?

>

> Regards,

>

> Erik Hamba

>

>

[Guest Tony Sperling]

Re: Problem when installing applications made with InstallShield under

 

Re: Problem when installing applications made with InstallShield under

 

Didn't someone here told us of a way to run the installation on a separate

machine and then manually move the installed application over and using the

*.INF file to manually put the registry keys into place?

 

(Or something like that)

 

 

Tony. . .

 

 

 

"Carlos" <Carlos@discussions.microsoft.com> wrote in message

news:9FD47A08-3DFA-4BB2-B624-A1E192B14267@microsoft.com...

> Hi:

> 16-bit installers are not supported in Vista 64-bit systems.

> There is no workaround for that.

> Possible alternatives:

> 1.- Get a newer version of the software that doesn't have a 16-bit

installer.

> 2.- Install Virtual PC 2007 (freeware) and Windows XP or the OS you were

> using with those non-working apps.

> Carlos

>

> "erikhamba@yahoo.de" wrote:

>

> > Hi all,

> >

> > When I install different programs which were apparently made with

> > InstallShield under my Windows Vista 64-bit systems, the following

> > error message appears:

> >

> > The program or feature "\\??\D:\Setup.exe" cannot start or run due to

> > incompatibility with 64-bit version of Windows. Please contact the

> > software vendor to ask if 64-bit Windows is compatible.

> >

> > I know that it is due to the fact that the bootstrap loader is 16-bit,

> > but Microsoft apparently has a fix around this (replacing the 16-bit

> > stub by a 32-bit one). However, this doesn't always seem to work.

> >

> > Does anybody know how to install applications packaged with

> > InstallShield which still have a 16-bit bootstrap loader under Windows

> > Vista 64-bit (or at least give me some hints)?

> >

> > Regards,

> >

> > Erik Hamba

> >

> >

[Guest Carlos]

Re: Problem when installing applications made with InstallShield u

 

Re: Problem when installing applications made with InstallShield u

 

Doable, but surely with unexpected results.

I would copy the folder under Program Files and also the files that may have

been added to system32.

The registry keys (*.reg file) would also be something to clone.

Don't know how to clone the dll registering process that could have taken

place.

Worth a try, though.

Carlos

 

"Tony Sperling" wrote:

> Didn't someone here told us of a way to run the installation on a separate

> machine and then manually move the installed application over and using the

> *.INF file to manually put the registry keys into place?

>

> (Or something like that)

>

>

> Tony. . .

>

>

>

> "Carlos" <Carlos@discussions.microsoft.com> wrote in message

> news:9FD47A08-3DFA-4BB2-B624-A1E192B14267@microsoft.com...

> > Hi:

> > 16-bit installers are not supported in Vista 64-bit systems.

> > There is no workaround for that.

> > Possible alternatives:

> > 1.- Get a newer version of the software that doesn't have a 16-bit

> installer.

> > 2.- Install Virtual PC 2007 (freeware) and Windows XP or the OS you were

> > using with those non-working apps.

> > Carlos

> >

> > "erikhamba@yahoo.de" wrote:

> >

> > > Hi all,

> > >

> > > When I install different programs which were apparently made with

> > > InstallShield under my Windows Vista 64-bit systems, the following

> > > error message appears:

> > >

> > > The program or feature "\\??\D:\Setup.exe" cannot start or run due to

> > > incompatibility with 64-bit version of Windows. Please contact the

> > > software vendor to ask if 64-bit Windows is compatible.

> > >

> > > I know that it is due to the fact that the bootstrap loader is 16-bit,

> > > but Microsoft apparently has a fix around this (replacing the 16-bit

> > > stub by a 32-bit one). However, this doesn't always seem to work.

> > >

> > > Does anybody know how to install applications packaged with

> > > InstallShield which still have a 16-bit bootstrap loader under Windows

> > > Vista 64-bit (or at least give me some hints)?

> > >

> > > Regards,

> > >

> > > Erik Hamba

> > >

> > >

>

>

>

[Guest Jim]

Re: Problem when installing applications made with InstallShield u

 

Re: Problem when installing applications made with InstallShield u

 

On Jul 16, 4:10 pm, Carlos <Car...@discussions.microsoft.com> wrote:

 

FWIT: I get the *same* type of error message under Win x64. The

utility program for my 3ware/AMCC Raid card will not install on my Win

x64 system. It says it requires a 64-bit operating system. I *have*

a 64-bit operating system! The program shuts down and will not run.

They tell me I am only one of 13, unlucky, people in the world with

the problem. <sigh>

 

Good luck to you! :-)

 

Jim