XP Professional x64 Locking up at Login Screen

July 27, 2007

When the computer is turned on, it boots like normal, to the login screen

with the user accounts. When you click on any of the user account icons, it

freezes, and you wont be able to do anything unless you re-boot. Its a Dell

system, fully loaded, Intel Xeon workstation, and Dell hasn't a clue as to

why its doing this? Should I downgrade to standard XP Pro? Need help asap!!!

July 27, 2007

Re: XP Professional x64 Locking up at Login Screen

The variations are too numerous to line up, we need some sort of head start.

Is this happening to a completely new machine? Or did it used to work and

then go bad later?

Is it XP or Vista?

Try and give us an idea of your system - what graphics, HD, memory and

externals.

If this is a fresh installation and you don't have anything to salvage, then

I would contemplate re-installing from scratch, disable and disconnect

everything that you don't need for booting the machine, USB devices and

Network and such. Even get yourself an old PS2 keyboard if you can find one.

Likewise, disable everything in the BIOS Setup that you don't need for

booting the machine.

If you have material that you don't want to lose, do the same as above, but

make complete B/U and 'Repair Install'.

Above all - flash your BIOS if there is a new(er) one. And make sure that

all your drivers to all your connected hardware are 64bit - you could easily

get it wrong from the download pages of many sites that stand out as

potential winners in the art of Maze-Construction.

If you are met with error messages, try and write them down verbatim and let

us know what happens.

Tony. . .

"Michael" <Michael@discussions.microsoft.com> wrote in message

news:B1B53B50-169B-41F9-ABA4-AD6DDE34BF58@microsoft.com...

> When the computer is turned on, it boots like normal, to the login screen

> with the user accounts. When you click on any of the user account icons,

it

> freezes, and you wont be able to do anything unless you re-boot. Its a

Dell

> system, fully loaded, Intel Xeon workstation, and Dell hasn't a clue as to

> why its doing this? Should I downgrade to standard XP Pro? Need help

asap!!!

July 27, 2007

Re: XP Professional x64 Locking up at Login Screen

will it boot in safe mode?

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

"Tony Sperling" <tony.sperling@dbREMOVEmail.dk> wrote in message

news:OLeTXwC0HHA.3400@TK2MSFTNGP03.phx.gbl...

> The variations are too numerous to line up, we need some sort of head

> start.

>

> Is this happening to a completely new machine? Or did it used to work and

> then go bad later?

>

> Is it XP or Vista?

>

> Try and give us an idea of your system - what graphics, HD, memory and

> externals.

>

> If this is a fresh installation and you don't have anything to salvage,

> then

> I would contemplate re-installing from scratch, disable and disconnect

> everything that you don't need for booting the machine, USB devices and

> Network and such. Even get yourself an old PS2 keyboard if you can find

> one.

> Likewise, disable everything in the BIOS Setup that you don't need for

> booting the machine.

>

> If you have material that you don't want to lose, do the same as above,

> but

> make complete B/U and 'Repair Install'.

>

> Above all - flash your BIOS if there is a new(er) one. And make sure that

> all your drivers to all your connected hardware are 64bit - you could

> easily

> get it wrong from the download pages of many sites that stand out as

> potential winners in the art of Maze-Construction.

>

> If you are met with error messages, try and write them down verbatim and

> let

> us know what happens.

>

> Tony. . .

>

> "Michael" <Michael@discussions.microsoft.com> wrote in message

> news:B1B53B50-169B-41F9-ABA4-AD6DDE34BF58@microsoft.com...

>> When the computer is turned on, it boots like normal, to the login screen

>> with the user accounts. When you click on any of the user account icons,

> it

>> freezes, and you wont be able to do anything unless you re-boot. Its a

> Dell

>> system, fully loaded, Intel Xeon workstation, and Dell hasn't a clue as

>> to

>> why its doing this? Should I downgrade to standard XP Pro? Need help

> asap!!!

>

July 27, 2007

Re: XP Professional x64 Locking up at Login Screen

When it freezes up, it does not allow anything but to do manual reboot.

It'll usually work after that, but its becoming more and more frequent as

time goes on.

"Charlie Russel - MVP" wrote:

> will it boot in safe mode?

>

> --

> Charlie.

> http://msmvps.com/xperts64

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Tony Sperling" <tony.sperling@dbREMOVEmail.dk> wrote in message

> news:OLeTXwC0HHA.3400@TK2MSFTNGP03.phx.gbl...

> > The variations are too numerous to line up, we need some sort of head

> > start.

> >

> > Is this happening to a completely new machine? Or did it used to work and

> > then go bad later?

> >

> > Is it XP or Vista?

> >

> > Try and give us an idea of your system - what graphics, HD, memory and

> > externals.

> >

> > If this is a fresh installation and you don't have anything to salvage,

> > then

> > I would contemplate re-installing from scratch, disable and disconnect

> > everything that you don't need for booting the machine, USB devices and

> > Network and such. Even get yourself an old PS2 keyboard if you can find

> > one.

> > Likewise, disable everything in the BIOS Setup that you don't need for

> > booting the machine.

> >

> > If you have material that you don't want to lose, do the same as above,

> > but

> > make complete B/U and 'Repair Install'.

> >

> > Above all - flash your BIOS if there is a new(er) one. And make sure that

> > all your drivers to all your connected hardware are 64bit - you could

> > easily

> > get it wrong from the download pages of many sites that stand out as

> > potential winners in the art of Maze-Construction.

> >

> > If you are met with error messages, try and write them down verbatim and

> > let

> > us know what happens.

> >

> > Tony. . .

> >

> > "Michael" <Michael@discussions.microsoft.com> wrote in message

> > news:B1B53B50-169B-41F9-ABA4-AD6DDE34BF58@microsoft.com...

> >> When the computer is turned on, it boots like normal, to the login screen

> >> with the user accounts. When you click on any of the user account icons,

> > it

> >> freezes, and you wont be able to do anything unless you re-boot. Its a

> > Dell

> >> system, fully loaded, Intel Xeon workstation, and Dell hasn't a clue as

> >> to

> >> why its doing this? Should I downgrade to standard XP Pro? Need help

> > asap!!!

> >

>

July 27, 2007

Re: XP Professional x64 Locking up at Login Screen

Its a Dell Workstation 490, with an Intel Xeon Processor. 2 gigs of RAM,

using on-board graphics/sound, hard drive is 180 Gigs, only external is an HP

7210 multi-purpose printer.

Supposedly, this is one of the most stable systems Dell makes for

workstations, so I don't know why I'm running into this.

I'm going to do the backup this weekend, however, my concern is that I've

been seeing horror stories about XP Professional x64, so should I downgrade

to standard XP Pro? I won't upgrade to Vista, so that's not an option.

"Tony Sperling" wrote:

> The variations are too numerous to line up, we need some sort of head start.

>

> Is this happening to a completely new machine? Or did it used to work and

> then go bad later?

>

> Is it XP or Vista?

>

> Try and give us an idea of your system - what graphics, HD, memory and

> externals.

>

> If this is a fresh installation and you don't have anything to salvage, then

> I would contemplate re-installing from scratch, disable and disconnect

> everything that you don't need for booting the machine, USB devices and

> Network and such. Even get yourself an old PS2 keyboard if you can find one.

> Likewise, disable everything in the BIOS Setup that you don't need for

> booting the machine.

>

> If you have material that you don't want to lose, do the same as above, but

> make complete B/U and 'Repair Install'.

>

> Above all - flash your BIOS if there is a new(er) one. And make sure that

> all your drivers to all your connected hardware are 64bit - you could easily

> get it wrong from the download pages of many sites that stand out as

> potential winners in the art of Maze-Construction.

>

> If you are met with error messages, try and write them down verbatim and let

> us know what happens.

>

> Tony. . .

>

> "Michael" <Michael@discussions.microsoft.com> wrote in message

> news:B1B53B50-169B-41F9-ABA4-AD6DDE34BF58@microsoft.com...

> > When the computer is turned on, it boots like normal, to the login screen

> > with the user accounts. When you click on any of the user account icons,

> it

> > freezes, and you wont be able to do anything unless you re-boot. Its a

> Dell

> > system, fully loaded, Intel Xeon workstation, and Dell hasn't a clue as to

> > why its doing this? Should I downgrade to standard XP Pro? Need help

> asap!!!

>

July 27, 2007

Re: XP Professional x64 Locking up at Login Screen

Yes, there are Horror Stories. There allways is. Generally speaking, it is

my opinion that they emanate from people who either put too much trust in

advertizing - have their first experience with a MS OS version change while

the change is happening - or think it will double the speed of their

machine. Disappointment is a powerful factor in all human interaction..

In fact, if your hardware is up to it, and you manage to find drivers that

match your hardware, and you know enough to keep a sound and stable machine

running - all extremely basic requirements on any platform - then, XP x64 is

regarded by most of the regulars here as the best OS they made since Win2K -

not necessarily counting the server editions. If you just fired up your

first PC last week and read about 64bits this week, then 64bits may not be

for you? It isn't solving more problems than it creates for most pedestrian

computing at the moment. I assume you are safely beyond that borderline. But

running a 32bit system in most instances is no problem at all, the

performance difference is relatively small, but you need 64bits to go beyond

4GB of RAM.

Over the last couple of years there has been issues with BIOS's since 64bit

computing is like a paradigm shift for the BIOS and often functional support

is a bit late in that department. It is probably important in your situation

that you check for an update before we get lost in experimentations.

Did this system work fine initially, or did it start misbehaving right after

or during installation? How old is the machine?

What graphics driver are you using, and did you update the original that

came with the machine? (Manufacturer and version, please!)

Your HD - is that one single SATA drive?

Tony. . .

"Michael" <Michael@discussions.microsoft.com> wrote in message

news:C7B0DCA0-B56E-4BFD-8124-EE4AF2E82FD8@microsoft.com...

> Its a Dell Workstation 490, with an Intel Xeon Processor. 2 gigs of RAM,

> using on-board graphics/sound, hard drive is 180 Gigs, only external is an

HP

> 7210 multi-purpose printer.

>

> Supposedly, this is one of the most stable systems Dell makes for

> workstations, so I don't know why I'm running into this.

>

> I'm going to do the backup this weekend, however, my concern is that I've

> been seeing horror stories about XP Professional x64, so should I

downgrade

> to standard XP Pro? I won't upgrade to Vista, so that's not an option.

>

> "Tony Sperling" wrote:

>

> > The variations are too numerous to line up, we need some sort of head

start.

> >

> > Is this happening to a completely new machine? Or did it used to work

and

> > then go bad later?

> >

> > Is it XP or Vista?

> >

> > Try and give us an idea of your system - what graphics, HD, memory and

> > externals.

> >

> > If this is a fresh installation and you don't have anything to salvage,

then

> > I would contemplate re-installing from scratch, disable and disconnect

> > everything that you don't need for booting the machine, USB devices and

> > Network and such. Even get yourself an old PS2 keyboard if you can find

one.

> > Likewise, disable everything in the BIOS Setup that you don't need for

> > booting the machine.

> >

> > If you have material that you don't want to lose, do the same as above,

but

> > make complete B/U and 'Repair Install'.

> >

> > Above all - flash your BIOS if there is a new(er) one. And make sure

that

> > all your drivers to all your connected hardware are 64bit - you could

easily

> > get it wrong from the download pages of many sites that stand out as

> > potential winners in the art of Maze-Construction.

> >

> > If you are met with error messages, try and write them down verbatim and

let

> > us know what happens.

> >

> > Tony. . .

> >

> > "Michael" <Michael@discussions.microsoft.com> wrote in message

> > news:B1B53B50-169B-41F9-ABA4-AD6DDE34BF58@microsoft.com...

> > > When the computer is turned on, it boots like normal, to the login

screen

> > > with the user accounts. When you click on any of the user account

icons,

> > it

> > > freezes, and you wont be able to do anything unless you re-boot. Its

a

> > Dell

> > > system, fully loaded, Intel Xeon workstation, and Dell hasn't a clue

as to

> > > why its doing this? Should I downgrade to standard XP Pro? Need help

> > asap!!!

> >

July 28, 2007

Re: XP Professional x64 Locking up at Login Screen

This is a hardware problem, almost certainly. But you didn't answer the

specific question. Will it reliably boot in safe mode?

I'd _start_ by running a really good memory tester.

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

"Michael" <Michael@discussions.microsoft.com> wrote in message

news:F5817FE1-3DDE-47ED-AF97-43F4ACAF698C@microsoft.com...

> When it freezes up, it does not allow anything but to do manual reboot.

> It'll usually work after that, but its becoming more and more frequent as

> time goes on.

>

> "Charlie Russel - MVP" wrote:

>

>> will it boot in safe mode?

>>

>> --

>> Charlie.

>> http://msmvps.com/xperts64

>> http://mvp.support.microsoft.com/profile/charlie.russel

>>

>> "Tony Sperling" <tony.sperling@dbREMOVEmail.dk> wrote in message

>> news:OLeTXwC0HHA.3400@TK2MSFTNGP03.phx.gbl...

>> > The variations are too numerous to line up, we need some sort of head

>> > start.

>> >

>> > Is this happening to a completely new machine? Or did it used to work

>> > and

>> > then go bad later?

>> >

>> > Is it XP or Vista?

>> >

>> > Try and give us an idea of your system - what graphics, HD, memory and

>> > externals.

>> >

>> > If this is a fresh installation and you don't have anything to salvage,

>> > then

>> > I would contemplate re-installing from scratch, disable and disconnect

>> > everything that you don't need for booting the machine, USB devices and

>> > Network and such. Even get yourself an old PS2 keyboard if you can find

>> > one.

>> > Likewise, disable everything in the BIOS Setup that you don't need for

>> > booting the machine.

>> >

>> > If you have material that you don't want to lose, do the same as above,

>> > but

>> > make complete B/U and 'Repair Install'.

>> >

>> > Above all - flash your BIOS if there is a new(er) one. And make sure

>> > that

>> > all your drivers to all your connected hardware are 64bit - you could

>> > easily

>> > get it wrong from the download pages of many sites that stand out as

>> > potential winners in the art of Maze-Construction.

>> >

>> > If you are met with error messages, try and write them down verbatim

>> > and

>> > let

>> > us know what happens.

>> >

>> > Tony. . .

>> >

>> > "Michael" <Michael@discussions.microsoft.com> wrote in message

>> > news:B1B53B50-169B-41F9-ABA4-AD6DDE34BF58@microsoft.com...

>> >> When the computer is turned on, it boots like normal, to the login

>> >> screen

>> >> with the user accounts. When you click on any of the user account

>> >> icons,

>> > it

>> >> freezes, and you wont be able to do anything unless you re-boot. Its

>> >> a

>> > Dell

>> >> system, fully loaded, Intel Xeon workstation, and Dell hasn't a clue

>> >> as

>> >> to

>> >> why its doing this? Should I downgrade to standard XP Pro? Need help

>> > asap!!!

>> >

>>

July 29, 2007

Re: XP Professional x64 Locking up at Login Screen

XP64 is built on server base code.

"Tony Sperling" <tony.sperling@dbREMOVEmail.dk> wrote in message

news:OGWLWII0HHA.5772@TK2MSFTNGP02.phx.gbl...

> Yes, there are Horror Stories. There allways is. Generally speaking, it is

> my opinion that they emanate from people who either put too much trust in

> advertizing - have their first experience with a MS OS version change

> while

> the change is happening - or think it will double the speed of their

> machine. Disappointment is a powerful factor in all human interaction..

>

> In fact, if your hardware is up to it, and you manage to find drivers that

> match your hardware, and you know enough to keep a sound and stable

> machine

> running - all extremely basic requirements on any platform - then, XP x64

> is

> regarded by most of the regulars here as the best OS they made since

> Win2K -

> not necessarily counting the server editions. If you just fired up your

> first PC last week and read about 64bits this week, then 64bits may not be

> for you? It isn't solving more problems than it creates for most

> pedestrian

> computing at the moment. I assume you are safely beyond that borderline.

> But

> running a 32bit system in most instances is no problem at all, the

> performance difference is relatively small, but you need 64bits to go

> beyond

> 4GB of RAM.

>

> Over the last couple of years there has been issues with BIOS's since

> 64bit

> computing is like a paradigm shift for the BIOS and often functional

> support

> is a bit late in that department. It is probably important in your

> situation

> that you check for an update before we get lost in experimentations.

>

> Did this system work fine initially, or did it start misbehaving right

> after

> or during installation? How old is the machine?

>

> What graphics driver are you using, and did you update the original that

> came with the machine? (Manufacturer and version, please!)

>

> Your HD - is that one single SATA drive?

>

> Tony. . .

>

> "Michael" <Michael@discussions.microsoft.com> wrote in message

> news:C7B0DCA0-B56E-4BFD-8124-EE4AF2E82FD8@microsoft.com...

>> Its a Dell Workstation 490, with an Intel Xeon Processor. 2 gigs of RAM,

>> using on-board graphics/sound, hard drive is 180 Gigs, only external is

>> an

> HP

>> 7210 multi-purpose printer.

>>

>> Supposedly, this is one of the most stable systems Dell makes for

>> workstations, so I don't know why I'm running into this.

>>

>> I'm going to do the backup this weekend, however, my concern is that I've

>> been seeing horror stories about XP Professional x64, so should I

> downgrade

>> to standard XP Pro? I won't upgrade to Vista, so that's not an option.

>>

>> "Tony Sperling" wrote:

>>

>> > The variations are too numerous to line up, we need some sort of head

> start.

>> >

>> > Is this happening to a completely new machine? Or did it used to work

> and

>> > then go bad later?

>> >

>> > Is it XP or Vista?

>> >

>> > Try and give us an idea of your system - what graphics, HD, memory and

>> > externals.

>> >

>> > If this is a fresh installation and you don't have anything to salvage,

> then

>> > I would contemplate re-installing from scratch, disable and disconnect

>> > everything that you don't need for booting the machine, USB devices and

>> > Network and such. Even get yourself an old PS2 keyboard if you can find

> one.

>> > Likewise, disable everything in the BIOS Setup that you don't need for

>> > booting the machine.

>> >

>> > If you have material that you don't want to lose, do the same as above,

> but

>> > make complete B/U and 'Repair Install'.

>> >

>> > Above all - flash your BIOS if there is a new(er) one. And make sure

> that

>> > all your drivers to all your connected hardware are 64bit - you could

> easily

>> > get it wrong from the download pages of many sites that stand out as

>> > potential winners in the art of Maze-Construction.

>> >

>> > If you are met with error messages, try and write them down verbatim

>> > and

> let

>> > us know what happens.

>> >

>> > Tony. . .

>> >

>> > "Michael" <Michael@discussions.microsoft.com> wrote in message

>> > news:B1B53B50-169B-41F9-ABA4-AD6DDE34BF58@microsoft.com...

>> > > When the computer is turned on, it boots like normal, to the login

> screen

>> > > with the user accounts. When you click on any of the user account

> icons,

>> > it

>> > > freezes, and you wont be able to do anything unless you re-boot. Its

> a

>> > Dell

>> > > system, fully loaded, Intel Xeon workstation, and Dell hasn't a clue

> as to

>> > > why its doing this? Should I downgrade to standard XP Pro? Need

>> > > help

>> > asap!!!

>> >

>

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