How to get back the Terminal service license

[Guest xiaomei]

Good afternoon, there!

We purchased a No of TS license more than 1 year ago, but we never use it.

Now I am going to install the license on the TS server, however, when I

register my PO with Ms at eopen site by using Authorization No and Purchase

Order No, the order is there,but no display about the license key.

 

May I know is there any other way I can retrieve the TS license?

 

Many thanks in advaced!

 

Rgds

Shermaine

[Guest TP]

Re: How to get back the Terminal service license

 

Hi Shermaine,

 

I do not know which volume licensing program you are on,

but with Open Business or Open Volume you would enter

your Authorization number (15 digits) and your license

number (8 digits).

 

If you login to the eOpen site you should see your license

and authorization numbers under Agreement Summary.

 

If this doesn't help then I would recommend you contact

your reseller and ask for a copy of the original paperwork

and/or contact Microsoft licensing for help since you have

your authorization number.

 

-TP

 

xiaomei wrote:

> Good afternoon, there!

> We purchased a No of TS license more than 1 year ago, but we never

> use it. Now I am going to install the license on the TS server,

> however, when I register my PO with Ms at eopen site by using

> Authorization No and Purchase Order No, the order is there,but no

> display about the license key.

>

> May I know is there any other way I can retrieve the TS license?

>

> Many thanks in advaced!

>

> Rgds

> Shermaine

[Guest xiaomei]

Re: How to get back the Terminal service license

 

Thanks, TP, I will try to contact Ms since I still have the original copy of

document with Authorization number (15 digits) and the license number (8

digits).

 

Thansk and regards

Shermaine

 

 

"TP" wrote:

> Hi Shermaine,

>

> I do not know which volume licensing program you are on,

> but with Open Business or Open Volume you would enter

> your Authorization number (15 digits) and your license

> number (8 digits).

>

> If you login to the eOpen site you should see your license

> and authorization numbers under Agreement Summary.

>

> If this doesn't help then I would recommend you contact

> your reseller and ask for a copy of the original paperwork

> and/or contact Microsoft licensing for help since you have

> your authorization number.

>

> -TP

>

> xiaomei wrote:

> > Good afternoon, there!

> > We purchased a No of TS license more than 1 year ago, but we never

> > use it. Now I am going to install the license on the TS server,

> > however, when I register my PO with Ms at eopen site by using

> > Authorization No and Purchase Order No, the order is there,but no

> > display about the license key.

> >

> > May I know is there any other way I can retrieve the TS license?

> >

> > Many thanks in advaced!

> >

> > Rgds

> > Shermaine

>

[Guest TP]

Re: How to get back the Terminal service license

 

Hi,

 

Since you have the authorization number and the license

number, then open up Terminal Services Licensing and

install your license. Right-click on your server and

choose Activate Server (if you haven't already), then

choose Install Licenses.

 

Make sure the Licensing Program is set to Open License,

and make sure you choose the correct type: Per User or

Per Device.

 

After the above is complete make sure that on your TS

server its licensing mode is set to the same type as your

licenses. This is done using Terminal Services Configuration.

 

-TP

 

xiaomei wrote:

> Thanks, TP, I will try to contact Ms since I still have the original

> copy of document with Authorization number (15 digits) and the

> license number (8 digits).

>

> Thansk and regards

> Shermaine