Guest Matt Posted July 30, 2007 Posted July 30, 2007 Trying to get 64bit upgarde for Vista home prem. I enter in product key, but keep getting error: We're sorry, the following error(s) have occurred: No Offer Found
Guest Charlie Russel - MVP Posted July 30, 2007 Posted July 30, 2007 Re: 64 bit software upgrade Sorry, Matt. But this is a community support newsgroup. Folks here don't work for Microsoft and we don't have access to anything to do with upgrade offers. You need to contact Microsoft directly. That being said, what are you trying to do? Upgrade from 32-bit Home Premium to 64-bit Home Premium? It isn't an upgrade, it's just an order for a new 64-bit DVD if you have the retail version. If you have an OEM version, there is no upgrade (well, except to Ultimate). And you can't just order a new 64-bit disk. You have to contact your OEM to see if you have any options. -- Charlie. http://msmvps.com/xperts64 http://mvp.support.microsoft.com/profile/charlie.russel "Matt" <Matt@discussions.microsoft.com> wrote in message news:E038CACE-0236-4D27-BD66-07BFEF18A756@microsoft.com... > Trying to get 64bit upgarde for Vista home prem. I enter in product key, > but > keep getting error: > We're sorry, the following error(s) have occurred: > No Offer Found >
Guest Andrew Sword [MVP] Posted July 31, 2007 Posted July 31, 2007 Re: 64 bit software upgrade I would call Microsoft support. "Matt" <Matt@discussions.microsoft.com> wrote in message news:E038CACE-0236-4D27-BD66-07BFEF18A756@microsoft.com... > Trying to get 64bit upgarde for Vista home prem. I enter in product key, > but > keep getting error: > We're sorry, the following error(s) have occurred: > No Offer Found >
Guest R. C. White Posted August 2, 2007 Posted August 2, 2007 Re: 64 bit software upgrade Hi, Matt. And, no matter how you get your 64-bit DVD and the license for it, and no matter whether it is the "full" or upgrade version... You can't "upgrade" from ANY 32-bit Windows to ANY 64-bit Windows. It's a hardware thing. You'll have to do a clean install, then find and install any 64-bit drivers that are not included on the Vista DVD, and then reinstall your applications. Most of your 32-bit apps will run fine in Vista x64, but you may need 64-bit versions for some. You DO have a 64-bit computer, don't you? There's no way to install Vista x64 on 32-bit hardware. RC -- R. C. White, CPA San Marcos, TX rc@grandecom.net Microsoft Windows MVP (Running Windows Live Mail beta in Vista Ultimate x64) "Matt" <Matt@discussions.microsoft.com> wrote in message news:E038CACE-0236-4D27-BD66-07BFEF18A756@microsoft.com... > Trying to get 64bit upgarde for Vista home prem. I enter in product key, > but > keep getting error: > We're sorry, the following error(s) have occurred: > No Offer Found
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