Guest McRolin Posted August 12, 2007 Posted August 12, 2007 All, My mother has Windows 2000 and needs assistance. I have XP and Vista. How do I have her setup Win2000 to allow remote assistance and send me an invitation? Roger
Guest Myweb Posted August 12, 2007 Posted August 12, 2007 Re: Remote Assistance Hello McRolin, Not possible by default in 2000 like in XP or vista, but you can use this one, it's free: http://www.realvnc.com/ Best regards Myweb Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. > All, > My mother has Windows 2000 and needs assistance. I have XP and > Vista. > How do I have her setup Win2000 to allow remote assistance and send me > an > invitation? > > Roger >
Guest Pegasus \(MVP\) Posted August 13, 2007 Posted August 13, 2007 Re: Remote Assistance "McRolin" <rmckinney5@houston.rr.com> wrote in message news:OLD1mQT3HHA.464@TK2MSFTNGP02.phx.gbl... > All, > My mother has Windows 2000 and needs assistance. I have XP and Vista. > How do I have her setup Win2000 to allow remote assistance and send me an > invitation? > > Roger As Myweb mentioned, Remote Assistance is not available on Win2000 machines. You could run the product he mentions, WinVNC, in "Reverse Takeover Mode" so that your mother only has to click a shortcut in order to open her machine to yours. Installation is trival at her end but quite demanding at yours. Post again if you require more details.
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