Guest toff23 Posted August 15, 2007 Posted August 15, 2007 Hi there, We have a storage array with a volume seen as RAW rather than NTFS. Since several days, we are working on it, with Symantec tech support and their last idea is: "From the screen shots that you sent us, looks like your volume should be in a healthy status with a file system. MSFT does have a fix that may just correct your issue. You will have to open up a support case with MSFT to obtain this patch. This will be their latest fix for mountmgr.sys on windows 2000 SP4. This fix is related to filesystem showing RAW status." We can't find the KB article related to what Symantec told us. They can't tell us where they found this article...(internal KB?). How can we get this fix? Usually, we can get fixes through KB articles so I think we don't need to open a case through MSFT. Our system is a Windows 2000 Server Cluster with SP4 and Rollup package installed, with a RAID 5 volume and Storage Foundation 5.0 handling this array. If anyone can help us, it would be very appreciated :) If you need more information, let us know. Thanks for your help. Regards, Christophe
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