Modem Trouble

[Guest W. Watson]

I installed W2K on a P3, and then had to re-install it. Before I installed

it the second time I was able to get a model S20 Sterling 56K FAX PCI modem

up and running to dial out. After the second install (I reformatted the HD

too, and added SP4 plus some security fixes, along with SP rollup 1), the

device manager does not see the modem. I've installed the drivers. I see a

yellow question mark around one of the PCI devices. Comments? Installing

modems drives me crazy.

--

Wayne Watson (Nevada City, CA)

 

Web Page: <speckledwithStars.net>

[Guest philo]

Re: Modem Trouble

 

 

"W. Watson" <wolf_tracks@invalid.com> wrote in message

news:BeNzi.20$FO2.4@newssvr14.news.prodigy.net...

> I installed W2K on a P3, and then had to re-install it. Before I installed

> it the second time I was able to get a model S20 Sterling 56K FAX PCI

modem

> up and running to dial out. After the second install (I reformatted the HD

> too, and added SP4 plus some security fixes, along with SP rollup 1), the

> device manager does not see the modem. I've installed the drivers. I see a

> yellow question mark around one of the PCI devices. Comments? Installing

> modems drives me crazy.

 

 

If the device is listed as a pci communication device...than that's the

modem...

 

you need to opt to upgrade the drivers for that device...

 

(Right click and look at properties....driver)

 

then point the installer to the folder where your modem drivers are located

[Guest W. Watson]

Re: Modem Trouble

 

I installed the drivers from their CD. They worked the first time, so why

don't they work the second time?

 

philo wrote:

> "W. Watson" <wolf_tracks@invalid.com> wrote in message

> news:BeNzi.20$FO2.4@newssvr14.news.prodigy.net...

>> I installed W2K on a P3, and then had to re-install it. Before I installed

>> it the second time I was able to get a model S20 Sterling 56K FAX PCI

> modem

>> up and running to dial out. After the second install (I reformatted the HD

>> too, and added SP4 plus some security fixes, along with SP rollup 1), the

>> device manager does not see the modem. I've installed the drivers. I see a

>> yellow question mark around one of the PCI devices. Comments? Installing

>> modems drives me crazy.

>

>

> If the device is listed as a pci communication device...than that's the

> modem...

>

> you need to opt to upgrade the drivers for that device...

>

> (Right click and look at properties....driver)

>

> then point the installer to the folder where your modem drivers are located

>

>

>

 

--

Wayne Watson (Nevada City, CA)

 

Web Page: <speckledwithStars.net>

[Guest W. Watson]

Re: Modem Trouble

 

Wow, I was really asleep at the switch when I wrote the first post. It's way

too confusing. Let me try again. The modem I'm trying to install is a S20

Sterling 56K FAX PCI modem.

 

1. Install W2k on a P3

a. Install modem in PC slot

b. Install drivers from the Sterling CD

c. I'm able to dial out just fine

 

2. Re-install W2k on same PC (reformatted partition)

a. Install SP4

b. Install two networking security patches

c. Install SP4 Rollup 1

d Install drivers from the Sterling CD

e. Modem seems absent when I try to dial-out

f. Modem not present in Device Drivers list.

Yellow question marks shown for a PCI device, probably the modem

 

It's possible the two patches in b were installed in the wrong order, but

I'm not sure they are order specific.

[Guest W. Watson]

Re: Modem Trouble

 

Very amusing. I have to install the drivers first, then the physical modem

last. How often is that the case??

 

W. Watson wrote:

> Wow, I was really asleep at the switch when I wrote the first post. It's

> way too confusing. Let me try again. The modem I'm trying to install is

> a S20 Sterling 56K FAX PCI modem.

>

> 1. Install W2k on a P3

> a. Install modem in PC slot

> b. Install drivers from the Sterling CD

> c. I'm able to dial out just fine

>

> 2. Re-install W2k on same PC (reformatted partition)

> a. Install SP4

> b. Install two networking security patches

> c. Install SP4 Rollup 1

> d Install drivers from the Sterling CD

> e. Modem seems absent when I try to dial-out

> f. Modem not present in Device Drivers list.

> Yellow question marks shown for a PCI device, probably the modem

>

> It's possible the two patches in b were installed in the wrong order,

> but I'm not sure they are order specific.

 

--

Wayne Watson (Nevada City, CA)

 

Web Page: <speckledwithStars.net>

[Guest philo]

Re: Modem Trouble

 

 

"W. Watson" <wolf_tracks@invalid.com> wrote in message

news:PmYzi.47618$Um6.29577@newssvr12.news.prodigy.net...

> Very amusing. I have to install the drivers first, then the physical modem

> last. How often is that the case??

>

> W. Watson wrote:

> > Wow, I was really asleep at the switch when I wrote the first post. It's

> > way too confusing. Let me try again. The modem I'm trying to install is

> > a S20 Sterling 56K FAX PCI modem.

> >

> > 1. Install W2k on a P3

> > a. Install modem in PC slot

> > b. Install drivers from the Sterling CD

> > c. I'm able to dial out just fine

> >

> > 2. Re-install W2k on same PC (reformatted partition)

> > a. Install SP4

> > b. Install two networking security patches

> > c. Install SP4 Rollup 1

> > d Install drivers from the Sterling CD

> > e. Modem seems absent when I try to dial-out

> > f. Modem not present in Device Drivers list.

> > Yellow question marks shown for a PCI device, probably the modem

> >

> > It's possible the two patches in b were installed in the wrong order,

> > but I'm not sure they are order specific.

 

 

 

With Windows...you just keep trying all possibilities

until it eventually works !

[Guest Bob I]

Re: Modem Trouble

 

That is the normal method for "true" "Plug and play". It catches a lot

of "new adopters" all the time. This is especially true for the

"multi-function" printer.

 

W. Watson wrote:

> Very amusing. I have to install the drivers first, then the physical

> modem last. How often is that the case??

>

> W. Watson wrote:

>

>> Wow, I was really asleep at the switch when I wrote the first post.

>> It's way too confusing. Let me try again. The modem I'm trying to

>> install is a S20 Sterling 56K FAX PCI modem.

>>

>> 1. Install W2k on a P3

>> a. Install modem in PC slot

>> b. Install drivers from the Sterling CD

>> c. I'm able to dial out just fine

>>

>> 2. Re-install W2k on same PC (reformatted partition)

>> a. Install SP4

>> b. Install two networking security patches

>> c. Install SP4 Rollup 1

>> d Install drivers from the Sterling CD

>> e. Modem seems absent when I try to dial-out

>> f. Modem not present in Device Drivers list.

>> Yellow question marks shown for a PCI device, probably the modem

>>

>> It's possible the two patches in b were installed in the wrong order,

>> but I'm not sure they are order specific.

>

>