unauthorized windows

[Guest jerrywmauldin]

my girlfriend just discovered that the used computer she bought has an

unauthorized version of winows on it. At least it is not the one that came

with the computer. She discovered this because many games and othre programs

give her a message that says the windows is not the right one. How can she

fix this so that her computer will work with ease? Should she do a system

restore or should she uninstall the operating system? Then is it okay to

install a new operating system when the problematic one is uninstalled?

Thanks,

[Guest John Barnes]

Re: unauthorized windows

 

I would guess that you are in the wrong group and you aren't dealing with a

64-bit os. May I suggest you post in a group for either the version of

Windows you have or the one you want to install. Windows is not the right

one, is not helpful for anyone to help, so I suggest before you post to the

next group you get the exact message and what OS you currently have

installed.

 

"jerrywmauldin" <jerrywmauldin@discussions.microsoft.com> wrote in message

news:3594517D-FE48-4FE3-B076-7D8B3E49D0B3@microsoft.com...

> my girlfriend just discovered that the used computer she bought has an

> unauthorized version of winows on it. At least it is not the one that came

> with the computer. She discovered this because many games and othre

> programs

> give her a message that says the windows is not the right one. How can she

> fix this so that her computer will work with ease? Should she do a system

> restore or should she uninstall the operating system? Then is it okay to

> install a new operating system when the problematic one is uninstalled?

> Thanks,

[Guest Charlie Russel - MVP]

Re: unauthorized windows

 

If you want to see if the copy of Windows you have is legitimate, the

simplest way is to go to http://www.microsoft.com/genuine/ and click on the

Validate Windows button. If you discover that the copy is not valid (quite

likely, I fear), then you'll be offered some choices for how to deal with

it. Ultimately, you'll need to buy a copy of Windows to replace it. Once you

have, you'll need to install that new copy. There are choices for retaining

all your settings and installation of other software, but I honestly think

you'd be well advised to do a fresh, clean, install instead. You have no way

of knowing what else might be on that computer that you don't want there.

 

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

 

"jerrywmauldin" <jerrywmauldin@discussions.microsoft.com> wrote in message

news:3594517D-FE48-4FE3-B076-7D8B3E49D0B3@microsoft.com...

> my girlfriend just discovered that the used computer she bought has an

> unauthorized version of winows on it. At least it is not the one that came

> with the computer. She discovered this because many games and othre

> programs

> give her a message that says the windows is not the right one. How can she

> fix this so that her computer will work with ease? Should she do a system

> restore or should she uninstall the operating system? Then is it okay to

> install a new operating system when the problematic one is uninstalled?

> Thanks,