W2K update

[Guest samson287]

After an automatic update, my desktop is gone, along with most icons and

shortcuts. Outlook is now empty of all emails and address book. All favorites

and cookies are gone. When I go to Programs, even those shortcuts are

missing. Is any of this recoverable? (I know the shortcuts can be rebuilt,

but Outlook is the biggee) This is the second time in 2 years this has

happened!

--

Dave

[Guest Dave Patrick]

Re: W2K update

 

Sounds like profile corruption. If the profile is corrupt, you can rename

the profile(while logged on as local admin), then when the user logs on

again a new profile will be created from the image in \default user. You can

then copy over the items you need from the renamed profile. Copy the folder

contents not the folders themselves. When your sure you have all you need,

you can delete the renamed profile(s). Use the import function of your

e-mail software. Don't overwrite ntuser.dat

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"samson287" wrote:

> After an automatic update, my desktop is gone, along with most icons and

> shortcuts. Outlook is now empty of all emails and address book. All

> favorites

> and cookies are gone. When I go to Programs, even those shortcuts are

> missing. Is any of this recoverable? (I know the shortcuts can be rebuilt,

> but Outlook is the biggee) This is the second time in 2 years this has

> happened!

> --

> Dave

[Guest samson287]

Re: W2K update

 

That doesn't work because the new user doesn't show under users. A phantom

user was created that doesn't show up anywhere; ie there isn't any logon.

 

I did fix the problem by using regedit and changing all entries with the new

logon to the old. Then everything went back to normal.

--

Dave

 

 

"Dave Patrick" wrote:

> Sounds like profile corruption. If the profile is corrupt, you can rename

> the profile(while logged on as local admin), then when the user logs on

> again a new profile will be created from the image in \default user. You can

> then copy over the items you need from the renamed profile. Copy the folder

> contents not the folders themselves. When your sure you have all you need,

> you can delete the renamed profile(s). Use the import function of your

> e-mail software. Don't overwrite ntuser.dat

>

> --

>

> Regards,

>

> Dave Patrick ....Please no email replies - reply in newsgroup.

> Microsoft Certified Professional

> Microsoft MVP [Windows]

> http://www.microsoft.com/protect

>

> "samson287" wrote:

> > After an automatic update, my desktop is gone, along with most icons and

> > shortcuts. Outlook is now empty of all emails and address book. All

> > favorites

> > and cookies are gone. When I go to Programs, even those shortcuts are

> > missing. Is any of this recoverable? (I know the shortcuts can be rebuilt,

> > but Outlook is the biggee) This is the second time in 2 years this has

> > happened!

> > --

> > Dave

>

[Guest Dave Patrick]

Re: W2K update

 

You can hold the shift key while logging off to logon as the new user.

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"samson287" wrote:

> That doesn't work because the new user doesn't show under users. A phantom

> user was created that doesn't show up anywhere; ie there isn't any logon.

<snip>