Reading memory.hdmp

[Guest Clayton]

Hi,

I am having a few issues with internet explorer crashing on Vista and

wanting to find out why it is doing it, I have some memory.hdmp files and

would like to know how I can determine the root of the problem?

 

cheers

[Guest Jane C]

Re: Reading memory.hdmp

 

Hi Clayton

 

IE crashing in Vista is usually caused by a troublesome addon. If you run

IE with no addons, does it still crash?

 

Start > All Programs > Accessories > System Tools > Internet Explorer (no

addons).

 

If IE with no addons is OK, then start a normal instance of IE, go to Tools,

Manage Addons and disable the addons. Reenable one at a time until you find

the problematic one.

 

What is in Event Viewer regarding IE crashing? Is there a fault module

listed?

 

 

--

Jane, not plain ;) 64 bit enabled :-)

Batteries not included. Braincell on vacation ;-)

MVP - Windows Shell/User

"Clayton" <claytonbNOSPAM@xtra.co.nz> wrote in message

news:eDp51G%239HHA.3900@TK2MSFTNGP02.phx.gbl...

> Hi,

> I am having a few issues with internet explorer crashing on Vista and

> wanting to find out why it is doing it, I have some memory.hdmp files and

> would like to know how I can determine the root of the problem?

>

> cheers

>

[Guest Clayton]

Re: Reading memory.hdmp

 

Hi Jane,

Faulting module is kernel32.dll

 

 

"Jane C" <janecolman@invalid.iinet.net.au> wrote in message

news:C30489DA-0AE8-4D1A-B449-840D6E631B0B@microsoft.com...

> Hi Clayton

>

> IE crashing in Vista is usually caused by a troublesome addon. If you run

> IE with no addons, does it still crash?

>

> Start > All Programs > Accessories > System Tools > Internet Explorer (no

> addons).

>

> If IE with no addons is OK, then start a normal instance of IE, go to

> Tools, Manage Addons and disable the addons. Reenable one at a time until

> you find the problematic one.

>

> What is in Event Viewer regarding IE crashing? Is there a fault module

> listed?

>

>

> --

> Jane, not plain ;) 64 bit enabled :-)

> Batteries not included. Braincell on vacation ;-)

> MVP - Windows Shell/User

> "Clayton" <claytonbNOSPAM@xtra.co.nz> wrote in message

> news:eDp51G%239HHA.3900@TK2MSFTNGP02.phx.gbl...

>> Hi,

>> I am having a few issues with internet explorer crashing on Vista and

>> wanting to find out why it is doing it, I have some memory.hdmp files and

>> would like to know how I can determine the root of the problem?

>>

>> cheers

>>

>