Remove previous version following upgrade

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Recently I upgraded my MS Office Pro 2010 version to the current MS Office Pro 2013 using my companies HUP (Home Use Program).

 

The HUP install package is not intellegent enough to detect and remove previous versions of the product suite, and so it left the 2010 version on my system. (In fact, 2010 was an upgrade of my retail version of 2007, acquired through my business HUP program).

When I attempt to perform the uninstall process from the Control Panel; the message issued reads as follows:

Error 1316. Setup cannot read from file C:WindowsInstallerProPlusrWW.msi. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:UsersAppDataLocalTempSetup00000a60SETUP.CHM.

Setup failed. Rolling back changes...

 

From a HUP installation, there is no disk; only net download. In response to the statement "...to the network,..." I have a valid and working connection to the internet; though I am certain this is not what it means. As a HUP installation, there

is no CD-ROM disk present (for either current upgrade or previous upgrade). There is only a disk with my retail 2007 version of the MS Office Pro suite of products.

 

Please provide guidance on how I may remove the 2010 version without interfering or otherwise disrupting the HUP installed version.

 

Thank you!

 

Jim - Mastiffs are the greatest!

 

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