Offline folder problem

[Guest Carlo Baldini]

Our users have their My Documents folder pointing to a folder on a network

share, but it is available offline should they wish to work away from the

office.

 

I'm dealing with a user who for some reason cannot set his My Documents

folder to work offline. When I try I get a "parameter is incorrect" error on

almost every file.

 

I have researched this problem, and have found solutions

(http://support.microsoft.com/kb/230738), but nothing has worked so far. I

have tried deleting everything from the offline files folder and also

pressing CTRL+SHIFT+DEL to delete the cache, but I still am unable to setup

his offline files correctly, without getting this error.

 

Any help would be greatly appreciated. Thanks!

[Guest Carlo Baldini]

RE: Offline folder problem

 

I think I solved my own problem, thought I'd post it here in case anyone else

has a similar issue:

 

We store our CSC directory on a different partition, not in the C:\WINNT

directory, and after the CTRL+SHIFT+Delete Files combination to re-initilize

the cache and a reboot there was a .TMP file still left in the CSC directory.

After manually deleting that file I was able to sync and everything works

without any errors.

 

Thanks!

 

"Carlo Baldini" wrote:

> Our users have their My Documents folder pointing to a folder on a network

> share, but it is available offline should they wish to work away from the

> office.

>

> I'm dealing with a user who for some reason cannot set his My Documents

> folder to work offline. When I try I get a "parameter is incorrect" error on

> almost every file.

>

> I have researched this problem, and have found solutions

> (http://support.microsoft.com/kb/230738), but nothing has worked so far. I

> have tried deleting everything from the offline files folder and also

> pressing CTRL+SHIFT+DEL to delete the cache, but I still am unable to setup

> his offline files correctly, without getting this error.

>

> Any help would be greatly appreciated. Thanks!