Blank Blue Desktop

[Guest Vagrant]

I've had 3 computers in the past week come in with blank blue desktops (no

icons, no taskbars, no start button) just blank blue with a cursor arrow.

 

Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.

 

I can use CTRL-ALT-DEL to get the task manager and run programs/tasks and

have scanned all 3 for viruses/spyware and all 3 came up clean on HJT.

 

Anyone have any ideas on the cause/solution ?

 

Thanks for any replies

[Guest Steve Parry [MVP]]

Re: Blank Blue Desktop

 

In news:5E7EE176-9427-475D-BED7-C3D4F0150FDB@microsoft.com,

Vagrant <Vagrant@discussions.microsoft.com> wibbled

> I've had 3 computers in the past week come in with blank blue

> desktops (no icons, no taskbars, no start button) just blank blue

> with a cursor arrow.

>

> Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.

>

> I can use CTRL-ALT-DEL to get the task manager and run programs/tasks

> and have scanned all 3 for viruses/spyware and all 3 came up clean on

> HJT.

>

> Anyone have any ideas on the cause/solution ?

>

> Thanks for any replies

 

 

http://support.microsoft.com/kb/256194

 

--

Steve Parry MCP MVP

http://www.gwynfryn.co.uk

[Guest Vagrant]

Re: Blank Blue Desktop

 

Thanks Steve,

That did the trick. I wish Microsoft would fix the search engine in the KB.

I've been searching for a week with search key "blank desktop" and get

everything but this article.

 

Thanks again

 

"Steve Parry [MVP]" wrote:

> In news:5E7EE176-9427-475D-BED7-C3D4F0150FDB@microsoft.com,

> Vagrant <Vagrant@discussions.microsoft.com> wibbled

> > I've had 3 computers in the past week come in with blank blue

> > desktops (no icons, no taskbars, no start button) just blank blue

> > with a cursor arrow.

> >

> > Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.

> >

> > I can use CTRL-ALT-DEL to get the task manager and run programs/tasks

> > and have scanned all 3 for viruses/spyware and all 3 came up clean on

> > HJT.

> >

> > Anyone have any ideas on the cause/solution ?

> >

> > Thanks for any replies

>

>

> http://support.microsoft.com/kb/256194

>

> --

> Steve Parry MCP MVP

> http://www.gwynfryn.co.uk

>

>

>

[Guest Steve Parry [MVP]]

Re: Blank Blue Desktop

 

In news:BEE15C3B-DD7F-4B2B-AFBB-BD43FC63BEB5@microsoft.com,

Vagrant <Vagrant@discussions.microsoft.com> wibbled

> Thanks Steve,

> That did the trick. I wish Microsoft would fix the search engine in

> the KB. I've been searching for a week with search key "blank

> desktop" and get everything but this article.

>

> Thanks again

 

No probs, glad it sorted it for you.

 

regards

 

--

Steve Parry MCP MVP

http://www.gwynfryn.co.uk

[Guest Bob I]

Re: Blank Blue Desktop

 

That's odd, I find that it's the very first one on the list of 200+

articles.

 

Vagrant wrote:

> Thanks Steve,

> That did the trick. I wish Microsoft would fix the search engine in the KB.

> I've been searching for a week with search key "blank desktop" and get

> everything but this article.

>

> Thanks again

>

> "Steve Parry [MVP]" wrote:

>

>

>>In news:5E7EE176-9427-475D-BED7-C3D4F0150FDB@microsoft.com,

>>Vagrant <Vagrant@discussions.microsoft.com> wibbled

>>

>>>I've had 3 computers in the past week come in with blank blue

>>>desktops (no icons, no taskbars, no start button) just blank blue

>>>with a cursor arrow.

>>>

>>>Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.

>>>

>>>I can use CTRL-ALT-DEL to get the task manager and run programs/tasks

>>>and have scanned all 3 for viruses/spyware and all 3 came up clean on

>>>HJT.

>>>

>>>Anyone have any ideas on the cause/solution ?

>>>

>>>Thanks for any replies

>>

>>

>>http://support.microsoft.com/kb/256194

>>

>>--

>>Steve Parry MCP MVP

>>http://www.gwynfryn.co.uk

>>

>>

>>

[Guest David Webb]

Re: Blank Blue Desktop

 

Use Google instead.

 

The MSKB article was the second item listed, using only "blank desktop" as the

criteria.

 

"Vagrant" <Vagrant@discussions.microsoft.com> wrote in message

news:BEE15C3B-DD7F-4B2B-AFBB-BD43FC63BEB5@microsoft.com...

> Thanks Steve,

> That did the trick. I wish Microsoft would fix the search engine in the KB.

> I've been searching for a week with search key "blank desktop" and get

> everything but this article.

>

> Thanks again

>

> "Steve Parry [MVP]" wrote:

>

> > In news:5E7EE176-9427-475D-BED7-C3D4F0150FDB@microsoft.com,

> > Vagrant <Vagrant@discussions.microsoft.com> wibbled

> > > I've had 3 computers in the past week come in with blank blue

> > > desktops (no icons, no taskbars, no start button) just blank blue

> > > with a cursor arrow.

> > >

> > > Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.

> > >

> > > I can use CTRL-ALT-DEL to get the task manager and run programs/tasks

> > > and have scanned all 3 for viruses/spyware and all 3 came up clean on

> > > HJT.

> > >

> > > Anyone have any ideas on the cause/solution ?

> > >

> > > Thanks for any replies

> >

> >

> > http://support.microsoft.com/kb/256194

> >

> > --

> > Steve Parry MCP MVP

> > http://www.gwynfryn.co.uk

> >

> >

> >