Cannot remove cached mode - Office OCT delployment

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Greetings

We have an Office 2013 deployment in our organization that was configured using the Office Customization Tool. In our OCT customization, we have set Outlook to automatically configure the user mail profile with cached exchange mode enabled. We have

a user that we need to disable exchange cache mode however every time we try to disable, cache mode always returns. In addition, if we try uninstalling Office and re-install using a standard Office install (not our deployment that used OCT), cache mode still

gets enabled.

I am guessing that the OCT creates some sort of file that is placed somewhere on the PC, and now anytime Outlook gets installed it references that file and set Outlook to default to Exchanged Cached mode. If this is true, I would be interested in where this

file gets stored, and if it can be deleted so we can configure Outlook on this PC as we wish.

I appreciate any help

Regards,

Greg - City of Victoria

 

 

 

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