Uninstall problems

[Guest Ryan]

I cannot delete three, count them, three Nero 7 essentials entries from my

add/remove programs. I have deleted all of the registry entries, to my

knowledge, have contacted Nero tech support, but no luck. The entries are

there without "change" or "remove" buttons. Please help. THis is restricting

me from uploading Nero 8 ultra to my computer.

[Guest Carlos]

RE: Uninstall problems

 

Ryan:

Open regedit.

Go to HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall

Delete all Nero leftover registry entries you may find there.

Remember, hampering with the registry is dangerous.

Do this at your own risk, backup those entries before deleting them.

Carlos

P.S.: Smoking is also dangerous. Backup your lungs before lighting that

cigarette

:)

 

"Ryan" wrote:

> I cannot delete three, count them, three Nero 7 essentials entries from my

> add/remove programs. I have deleted all of the registry entries, to my

> knowledge, have contacted Nero tech support, but no luck. The entries are

> there without "change" or "remove" buttons. Please help. THis is restricting

> me from uploading Nero 8 ultra to my computer.

[Guest Carlos]

RE: Uninstall problems

 

That would be "tampering" instead of "hampering"

Sorry for the confusion, time to hit the sack.

Carlos

 

"Carlos" wrote:

> Ryan:

> Open regedit.

> Go to HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall

> Delete all Nero leftover registry entries you may find there.

> Remember, hampering with the registry is dangerous.

> Do this at your own risk, backup those entries before deleting them.

> Carlos

> P.S.: Smoking is also dangerous. Backup your lungs before lighting that

> cigarette

> :)

>

> "Ryan" wrote:

>

> > I cannot delete three, count them, three Nero 7 essentials entries from my

> > add/remove programs. I have deleted all of the registry entries, to my

> > knowledge, have contacted Nero tech support, but no luck. The entries are

> > there without "change" or "remove" buttons. Please help. THis is restricting

> > me from uploading Nero 8 ultra to my computer.

[Guest Ryan]

RE: Uninstall problems

 

Carlos,

 

I have deleted the entries, however, via a different method. Thank you

for your response.

 

I have another question. I am trying to install Nero 8, however, when I

download the program, it tells me that a "different application (e.g. Windows

Update) has requested a reboot. Please reboot to continue installation." I

have rebooted, and the same message occurs every time. Now, this has caused

me to delete every scrap of Nero software from my registry. Believe me,

every scrap is gone, however, when I try to install Nero 8, I still get the

notification. Nero is no help. They are so apathetic, it isn't even funny.

Can you or someone else help me investigate which program is asking for a

reboot, which, consequently, is restricting my installation to Nero 8?

Please someone help.

 

 

 

"Ryan" wrote:

> I cannot delete three, count them, three Nero 7 essentials entries from my

> add/remove programs. I have deleted all of the registry entries, to my

> knowledge, have contacted Nero tech support, but no luck. The entries are

> there without "change" or "remove" buttons. Please help. THis is restricting

> me from uploading Nero 8 ultra to my computer.

[Guest Carlos]

RE: Uninstall problems

 

Ryan:

There may be still Nero 7 leftovers disturbing your Nero 8 install.

Use Nero 7 clean tool

http://www.nero.com/enu/downloads-cleantools.html

Read the instrucctions and download the tool.

Carlos

 

"Ryan" wrote:

> Carlos,

>

> I have deleted the entries, however, via a different method. Thank you

> for your response.

>

> I have another question. I am trying to install Nero 8, however, when I

> download the program, it tells me that a "different application (e.g. Windows

> Update) has requested a reboot. Please reboot to continue installation." I

> have rebooted, and the same message occurs every time. Now, this has caused

> me to delete every scrap of Nero software from my registry. Believe me,

> every scrap is gone, however, when I try to install Nero 8, I still get the

> notification. Nero is no help. They are so apathetic, it isn't even funny.

> Can you or someone else help me investigate which program is asking for a

> reboot, which, consequently, is restricting my installation to Nero 8?

> Please someone help.

>

>

>

> "Ryan" wrote:

>

> > I cannot delete three, count them, three Nero 7 essentials entries from my

> > add/remove programs. I have deleted all of the registry entries, to my

> > knowledge, have contacted Nero tech support, but no luck. The entries are

> > there without "change" or "remove" buttons. Please help. THis is restricting

> > me from uploading Nero 8 ultra to my computer.

[Guest Jud Hendrix]

Re: Uninstall problems

 

On Fri, 12 Oct 2007 05:31:00 -0700, Carlos

<Carlos@discussions.microsoft.com> wrote:

>Ryan:

>There may be still Nero 7 leftovers disturbing your Nero 8 install.

>Use Nero 7 clean tool

>http://www.nero.com/enu/downloads-cleantools.html

 

The installer which comes with v8 is quite interesting. The more things I

ticked off to not install, the more diskspace it seemed to need. Is this

fixed with the latest release? I don't want to uninstall other programs in

order to install Nero, and then install those programs again....

 

jud

[Guest Carlos]

Re: Uninstall problems

 

Jud:

After the SXS (sidebyside) errors in event viewer caused by some Nero 8

trial apps, I reverted back to Nero 7.

According to poster "Kue" there is a newer Nero 8 version (8.1.2.0)

available here

Nero Online Shop: https://webshop.nero.com/cgi-bin/pages/login/ml=EN

That version is not available in the trials or updates section, only v8.1.1.0b

Carlos

 

"Jud Hendrix" wrote:

> On Fri, 12 Oct 2007 05:31:00 -0700, Carlos

> <Carlos@discussions.microsoft.com> wrote:

>

> >Ryan:

> >There may be still Nero 7 leftovers disturbing your Nero 8 install.

> >Use Nero 7 clean tool

> >http://www.nero.com/enu/downloads-cleantools.html

>

> The installer which comes with v8 is quite interesting. The more things I

> ticked off to not install, the more diskspace it seemed to need. Is this

> fixed with the latest release? I don't want to uninstall other programs in

> order to install Nero, and then install those programs again....

>

> jud

>