Windows Support Tools

[Guest double-d]

I'm using XP Home Addition, but felt my problem would be answered better in

this group. I was looking around on my HD and saw a folder C:\Bundle, so I

clicked on it. There were two folders in it titled "support" and "valueadd".

I clicked on the "support" folder, which went to "tools" and then there was a

few files. I clicked on the "suptools" file (Window Installer) and up came a

MS Install Wizard. I had two choices in the installer of a "typical" and

"complete" install. I decided to do a restore point just in case something

went wrong, so I canceled out and made the restore point. Then I went back

and did the "typical" install. After looking through what got installed it

became apparent this was meant for XP Pro and/or XP-64 and at levels beyond

what I would use. There was no "un" install feature nor a Control Panel

entry to remove what I just had installed. I went to System Restore and

found that installing the Support Tools created it's own restore point and

removed "all" previous restore points that were there before I did the

install. I clicked on the restore point and after trying there was a message

that my PC could "not" be restored to that point. It appears that everything

is working OK so far, but I'd like to remove the Support Tools since I won't

ever be using any of them. It put all of the apps in C:\Program

Files\Support Tools. I'm sure there are register entries and such that got

installed; is there anyway to remove what got installed "completely" as an

"un" install feature would do ?? If not, will my PC suffer any ill effects

from having installed these tools. Thanks in advance.

[Guest Tony Sperling]

Re: Windows Support Tools

 

I think you can safely leave it all where it is and delete all icons and

menu items that reference these things. Next week you'll have forgotten all

about it! All that is left is some wasted storage space and a few orphaned

keys in an already huge registry. Then re-boot and defrag the drive and I

can't imagine you'll be disturbed by any of it again.

 

 

Tony. . .

 

 

"double-d" <doubled@discussions.microsoft.com> wrote in message

news:DA6A385C-3768-4F27-854B-FEA5983FD2D3@microsoft.com...

> I'm using XP Home Addition, but felt my problem would be answered better

> in

> this group. I was looking around on my HD and saw a folder C:\Bundle, so

> I

> clicked on it. There were two folders in it titled "support" and

> "valueadd".

> I clicked on the "support" folder, which went to "tools" and then there

> was a

> few files. I clicked on the "suptools" file (Window Installer) and up

> came a

> MS Install Wizard. I had two choices in the installer of a "typical" and

> "complete" install. I decided to do a restore point just in case

> something

> went wrong, so I canceled out and made the restore point. Then I went

> back

> and did the "typical" install. After looking through what got installed

> it

> became apparent this was meant for XP Pro and/or XP-64 and at levels

> beyond

> what I would use. There was no "un" install feature nor a Control Panel

> entry to remove what I just had installed. I went to System Restore and

> found that installing the Support Tools created it's own restore point and

> removed "all" previous restore points that were there before I did the

> install. I clicked on the restore point and after trying there was a

> message

> that my PC could "not" be restored to that point. It appears that

> everything

> is working OK so far, but I'd like to remove the Support Tools since I

> won't

> ever be using any of them. It put all of the apps in C:\Program

> Files\Support Tools. I'm sure there are register entries and such that

> got

> installed; is there anyway to remove what got installed "completely" as an

> "un" install feature would do ?? If not, will my PC suffer any ill

> effects

> from having installed these tools. Thanks in advance.

[Guest Charlie Russel - MVP]

Re: Windows Support Tools

 

Correct. There isn't anything they add that will get in the way or cause

issues.

 

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

 

"Tony Sperling mail.dk>" <tony.sperling@db<REMOVE> wrote in message

news:uK2ZtIQFIHA.5272@TK2MSFTNGP05.phx.gbl...

>I think you can safely leave it all where it is and delete all icons and

>menu items that reference these things. Next week you'll have forgotten all

>about it! All that is left is some wasted storage space and a few orphaned

>keys in an already huge registry. Then re-boot and defrag the drive and I

>can't imagine you'll be disturbed by any of it again.

>

>

> Tony. . .

>

>

> "double-d" <doubled@discussions.microsoft.com> wrote in message

> news:DA6A385C-3768-4F27-854B-FEA5983FD2D3@microsoft.com...

>> I'm using XP Home Addition, but felt my problem would be answered better

>> in

>> this group. I was looking around on my HD and saw a folder C:\Bundle, so

>> I

>> clicked on it. There were two folders in it titled "support" and

>> "valueadd".

>> I clicked on the "support" folder, which went to "tools" and then there

>> was a

>> few files. I clicked on the "suptools" file (Window Installer) and up

>> came a

>> MS Install Wizard. I had two choices in the installer of a "typical" and

>> "complete" install. I decided to do a restore point just in case

>> something

>> went wrong, so I canceled out and made the restore point. Then I went

>> back

>> and did the "typical" install. After looking through what got installed

>> it

>> became apparent this was meant for XP Pro and/or XP-64 and at levels

>> beyond

>> what I would use. There was no "un" install feature nor a Control Panel

>> entry to remove what I just had installed. I went to System Restore and

>> found that installing the Support Tools created it's own restore point

>> and

>> removed "all" previous restore points that were there before I did the

>> install. I clicked on the restore point and after trying there was a

>> message

>> that my PC could "not" be restored to that point. It appears that

>> everything

>> is working OK so far, but I'd like to remove the Support Tools since I

>> won't

>> ever be using any of them. It put all of the apps in C:\Program

>> Files\Support Tools. I'm sure there are register entries and such that

>> got

>> installed; is there anyway to remove what got installed "completely" as

>> an

>> "un" install feature would do ?? If not, will my PC suffer any ill

>> effects

>> from having installed these tools. Thanks in advance.

>

>