x64 compatibility issues

[Guest George]

hello, we upgraded windows xp pro 32bit to 64bit and we have various

issues, one of

them is the following:

1. Business objects application can not start giving error message

'connection not

opened 64013 '

 

what we can do about it?

thank you in advance.

[Guest Charlie Russel - MVP]

Re: x64 compatibility issues

 

Please provide more information. What application won't run, for example.

 

Also, you say you "upgraded" - since there's no upgrade available, how did

you actually install XP x64? Was it a clean installation to an empty drive?

Or did you install onto an existing partition that had XP 32bit?

 

 

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

 

"George" <George@discussions.microsoft.com> wrote in message

news:1C221117-B4FA-4A39-A02E-9628B19C6E38@microsoft.com...

> hello, we upgraded windows xp pro 32bit to 64bit and we have various

> issues, one of

> them is the following:

> 1. Business objects application can not start giving error message

> 'connection not

> opened 64013 '

>

> what we can do about it?

> thank you in advance.

[Guest George]

Re: x64 compatibility issues

 

Dear Charlie,

we install 64 bit onto an existing 32 bit, the application that does not

run as i mention, is Business Objects 6.1

 

 

"Charlie Russel - MVP" wrote:

> Please provide more information. What application won't run, for example.

>

> Also, you say you "upgraded" - since there's no upgrade available, how did

> you actually install XP x64? Was it a clean installation to an empty drive?

> Or did you install onto an existing partition that had XP 32bit?

>

>

> --

> Charlie.

> http://msmvps.com/xperts64

> http://mvp.support.microsoft.com/profile/charlie.russel

>

>

> "George" <George@discussions.microsoft.com> wrote in message

> news:1C221117-B4FA-4A39-A02E-9628B19C6E38@microsoft.com...

> > hello, we upgraded windows xp pro 32bit to 64bit and we have various

> > issues, one of

> > them is the following:

> > 1. Business objects application can not start giving error message

> > 'connection not

> > opened 64013 '

> >

> > what we can do about it?

> > thank you in advance.

>

[Guest Jupiter Jones [MVP]]

Re: x64 compatibility issues

 

Contact the program manufacturer for Windows Vista 64 bit

compatibility information:

http://www.businessobjects.com/products/businessobjectsxi/default.asp?intcmp=hp_products2

 

You are using version 6 which is about 4 years old

You may need a newer version such as version XI.

 

--

Jupiter Jones [MVP]

http://www3.telus.net/dandemar

http://www.dts-l.org

 

 

"George" <George@discussions.microsoft.com> wrote in message

news:7B3C71E8-7A6E-42C8-A55A-D017C400B49D@microsoft.com...

> Dear Charlie,

> we install 64 bit onto an existing 32 bit, the application that

> does not

> run as i mention, is Business Objects 6.1

[Guest Charlie Russel - MVP]

Re: x64 compatibility issues

 

you can't do an install onto an existing 32-bit without creating problems.

You need to format the partition on which XP x64 will install and completely

re-install your applications. (You can use the Files and Settings Transfer

Wizard to preserve some of the settings, but make sure you have the latest

version on your existing 32-bit system or it won't work right with 64bit

XP. )

 

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

 

"George" <George@discussions.microsoft.com> wrote in message

news:7B3C71E8-7A6E-42C8-A55A-D017C400B49D@microsoft.com...

> Dear Charlie,

> we install 64 bit onto an existing 32 bit, the application that does not

> run as i mention, is Business Objects 6.1

>

>

> "Charlie Russel - MVP" wrote:

>

>> Please provide more information. What application won't run, for example.

>>

>> Also, you say you "upgraded" - since there's no upgrade available, how

>> did

>> you actually install XP x64? Was it a clean installation to an empty

>> drive?

>> Or did you install onto an existing partition that had XP 32bit?

>>

>>

>> --

>> Charlie.

>> http://msmvps.com/xperts64

>> http://mvp.support.microsoft.com/profile/charlie.russel

>>

>>

>> "George" <George@discussions.microsoft.com> wrote in message

>> news:1C221117-B4FA-4A39-A02E-9628B19C6E38@microsoft.com...

>> > hello, we upgraded windows xp pro 32bit to 64bit and we have various

>> > issues, one of

>> > them is the following:

>> > 1. Business objects application can not start giving error message

>> > 'connection not

>> > opened 64013 '

>> >

>> > what we can do about it?

>> > thank you in advance.

>>