Removing profiles of terminated employees

[Guest Cindy]

I am trying to remove profiles of terminated employees, but their .dat file

and log are in use. Profiles under Computer|Properties shows unknown users

with today's date. How do I remove these terminated employee local profile

on TS/Citrix server?

[Guest Helge Klein]

Re: Removing profiles of terminated employees

 

When a NTUSER.DAT file is in use and thus cannot be deleted it is

probably loaded (mounted) into the registry.There can be two reasons

for that:

 

a) The corresponding user is still logged on and his session is in

active or disconnected state

b) The corresponding user logged off, but the profile was not unloaded

because some application still holds a registry handle open

 

In case a) you can inform and/or log off the user.

 

In case b) the open handle(s) need to be closed before the file

NTUSER.DAT can be deleted. This can be achieved only by a reboot or by

prior installation of UPHClean.

 

I hope this helps.

 

Helge

 

==================

Please visit my blog:

http://blogs.sepago.de/helge

==================

 

On 16 Nov., 15:56, Cindy <Ci...@discussions.microsoft.com> wrote:

> I am trying to remove profiles of terminated employees, but their .dat file

> and log are in use. Profiles under Computer|Properties shows unknown users

> with today's date. How do I remove these terminated employee local profile

> on TS/Citrix server?

[Guest Lanwench [MVP - Exchange]]

Re: Removing profiles of terminated employees

 

Cindy <Cindy@discussions.microsoft.com> wrote:

> I am trying to remove profiles of terminated employees, but their

> .dat file and log are in use. Profiles under Computer|Properties

> shows unknown users with today's date. How do I remove these

> terminated employee local profile on TS/Citrix server?

 

You might find delprof.exe handy (resource kit).

[Guest Cindy]

Re: Removing profiles of terminated employees

 

A reboot does not work. These users were terminated months ago and the

servers have been rebooted many times. Hive Cleanup is installed on the

server. Any other ideas?

 

"Helge Klein" wrote:

> When a NTUSER.DAT file is in use and thus cannot be deleted it is

> probably loaded (mounted) into the registry.There can be two reasons

> for that:

>

> a) The corresponding user is still logged on and his session is in

> active or disconnected state

> b) The corresponding user logged off, but the profile was not unloaded

> because some application still holds a registry handle open

>

> In case a) you can inform and/or log off the user.

>

> In case b) the open handle(s) need to be closed before the file

> NTUSER.DAT can be deleted. This can be achieved only by a reboot or by

> prior installation of UPHClean.

>

> I hope this helps.

>

> Helge

>

> ==================

> Please visit my blog:

> http://blogs.sepago.de/helge

> ==================

>

> On 16 Nov., 15:56, Cindy <Ci...@discussions.microsoft.com> wrote:

> > I am trying to remove profiles of terminated employees, but their .dat file

> > and log are in use. Profiles under Computer|Properties shows unknown users

> > with today's date. How do I remove these terminated employee local profile

> > on TS/Citrix server?

>

>