Guest RM-admin Posted November 28, 2007 Posted November 28, 2007 I have a single Windows 2000 Server in a small domain. The local Intranet site is hosted off of this Server with IIS 5.0. The server is updated to SP4 with all security patches. The IIS service sometimes starts after reboot but the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it seems to be an issue with the registry or metabase. I have resinstalled IIS 5.0 several times to resolve and looked at several KB articles. Where should I begin? I have a MPS report if needed. --------------------- Event Type: Error Event Source: LicenseService Event Category: None Event ID: 202 Date: 11/27/2007 Time: 11:39:37 AM User: N/A Computer: VADER Description: The product IIS 5.0 is out of licenses. Use License Manager from the Administrative Tools folder No reason why we should be receiving this message. should have 10 CALS and only 1-4 simulataneous connections ----------------------------- cannot start www service or iis services. Event Type: Error Event Source: W3SVC Event Category: None Event ID: 116 Date: 11/27/2007 Time: 2:39:31 PM User: N/A Computer: VADER Description: The service metabase path '/LM/W3SVC/' could not be opened. The data is the error code. Data: 0000: 03 00 00 00 .... Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 11/27/2007 Time: 2:39:31 PM User: N/A Computer: VADER Description: The World Wide Web Publishing Service service terminated with the following error: The system cannot find the path specified. I verified the path, ok. C:\WINNT\system32\inetsrv\inetinfo.exe reinstalled iis no nntp or ftp uninstalled the web based ManagEngine OpMananager 6.0 console app Can use XP Pro Workstation to logon to iis admin mmc but nothing shows up. Sometimes allows me to restart iis services but gives error service has not been started. Sometimes I cannot connect to the server remotely via mmc only RDP Error: IIS Setup encountered an error. Please check the C:\WINNT\iis5.log file for further information. *** log looks good for last install today, no fails on reinstall. Can send log if needed. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 11/27/2007 Time: 4:18:42 PM User: N/A Computer: VADER Description: The World Wide Web Publishing Service service terminated with the following error: The system cannot find the path specified. Event Type: Error Event Source: W3SVC Event Category: None Event ID: 116 Date: 11/27/2007 Time: 4:18:42 PM User: N/A Computer: VADER Description: The service metabase path '/LM/W3SVC/' could not be opened. The data is the error code. Data: 0000: 03 00 00 00 .... http://support.microsoft.com/kb/327649 HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc\Internet does not exist. not the issue http://support.microsoft.com/kb/295162 gave administrators full control, still same issue starting w3svc C:\>net start w3svc The World Wide Web Publishing Service service is starting. The World Wide Web Publishing Service service could not be started. A system error has occurred. System error 3 has occurred. The system cannot find the path specified. C:\>net start iisadmin The requested service has already been started. More help is available by typing NET HELPMSG 2182 Rebuilding the server and domain is not an option at present.
Guest John John Posted November 28, 2007 Posted November 28, 2007 Re: IIS 5.0 W3Svc will not start eventids 202 116 7023 RM-admin wrote: > I have a single Windows 2000 Server in a small domain. The local Intranet > site is hosted off of this Server with IIS 5.0. The server is updated to SP4 > with all security patches. The IIS service sometimes starts after reboot but > the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it > seems to be an issue with the registry or metabase. I have resinstalled IIS > 5.0 several times to resolve and looked at several KB articles. Where should > I begin? > I have a MPS report if needed. > --------------------- > Event Type: Error > Event Source: LicenseService > Event Category: None > Event ID: 202 > Date: 11/27/2007 > Time: 11:39:37 AM > User: N/A > Computer: VADER > Description: > The product IIS 5.0 is out of licenses. Use License Manager from the > Administrative Tools folder > > No reason why we should be receiving this message. should have 10 CALS and > only 1-4 simulataneous connections How to reset License Manager information http://support.microsoft.com/kb/153140/ You can safely disable the License Logging Service, it never worked properly and your server will run fine without it. Description of the License Logging Service in Windows Server operating systems http://support.microsoft.com/kb/824196 > ----------------------------- > cannot start www service or iis services. > Event Type: Error > Event Source: W3SVC > Event Category: None > Event ID: 116 > Date: 11/27/2007 > Time: 2:39:31 PM > User: N/A > Computer: VADER > Description: > The service metabase path '/LM/W3SVC/' could not be opened. The data is the > error code. > Data: > 0000: 03 00 00 00 .... > > Event Type: Error > Event Source: Service Control Manager > Event Category: None > Event ID: 7023 > Date: 11/27/2007 > Time: 2:39:31 PM > User: N/A > Computer: VADER > Description: > The World Wide Web Publishing Service service terminated with the following > error: > The system cannot find the path specified. Did you have a look here? IIS services do not start and you receive a "The specified handle is invalid" error message when you try to start the Internet Services Manager on a Windows 2000 Server-based computer http://support.microsoft.com/kb/884872 John
Guest RM-admin Posted November 28, 2007 Posted November 28, 2007 Re: IIS 5.0 W3Svc will not start eventids 202 116 7023 John, I did see the post but it seemed very intrusive and the resolution required that you need to know the origination time and date. I do not know this since the issue began before I was on board. Have you performed this fix on a system and what risks will I be taking as this is a production server? -- RM Administrator Austin Texas ---- Yee-Haw!! "The are no stupid questions, only stupid people" "Only robots reboot" "John John" wrote: > RM-admin wrote: > > I have a single Windows 2000 Server in a small domain. The local Intranet > > site is hosted off of this Server with IIS 5.0. The server is updated to SP4 > > with all security patches. The IIS service sometimes starts after reboot but > > the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it > > seems to be an issue with the registry or metabase. I have resinstalled IIS > > 5.0 several times to resolve and looked at several KB articles. Where should > > I begin? > > I have a MPS report if needed. > > --------------------- > > Event Type: Error > > Event Source: LicenseService > > Event Category: None > > Event ID: 202 > > Date: 11/27/2007 > > Time: 11:39:37 AM > > User: N/A > > Computer: VADER > > Description: > > The product IIS 5.0 is out of licenses. Use License Manager from the > > Administrative Tools folder > > > > No reason why we should be receiving this message. should have 10 CALS and > > only 1-4 simulataneous connections > > How to reset License Manager information > http://support.microsoft.com/kb/153140/ > > You can safely disable the License Logging Service, it never worked > properly and your server will run fine without it. > > Description of the License Logging Service in Windows Server operating > systems > http://support.microsoft.com/kb/824196 > > > > ----------------------------- > > cannot start www service or iis services. > > Event Type: Error > > Event Source: W3SVC > > Event Category: None > > Event ID: 116 > > Date: 11/27/2007 > > Time: 2:39:31 PM > > User: N/A > > Computer: VADER > > Description: > > The service metabase path '/LM/W3SVC/' could not be opened. The data is the > > error code. > > Data: > > 0000: 03 00 00 00 .... > > > > Event Type: Error > > Event Source: Service Control Manager > > Event Category: None > > Event ID: 7023 > > Date: 11/27/2007 > > Time: 2:39:31 PM > > User: N/A > > Computer: VADER > > Description: > > The World Wide Web Publishing Service service terminated with the following > > error: > > The system cannot find the path specified. > > Did you have a look here? > > IIS services do not start and you receive a "The specified handle is > invalid" error message when you try to start the Internet Services > Manager on a Windows 2000 Server-based computer > http://support.microsoft.com/kb/884872 > > John > >
Guest RM-admin Posted November 28, 2007 Posted November 28, 2007 Re: IIS 5.0 W3Svc will not start eventids 202 116 7023 OK under C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys I have the following keys and modified dates. Should I just guess? Name Modified c2319c42033a5ca7f44e731bfd3fa2b5_d24924dc-970d-438e-8af7-70071fa306f5 Thursday, October 27, 2005, 11:30:53 AM b9a0f979cb5688b348eba598201c713c_d24924dc-970d-438e-8af7-70071fa306f5 Monday, December 05, 2005, 1:44:49 PM 5cfae0f815359f42bddd34f5a674b8bf_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, September 26, 2006, 1:02:15 PM cfb9f90a4105b517ec861064e4333b36_d24924dc-970d-438e-8af7-70071fa306f5 Sunday, November 05, 2006, 10:37:23 PM fc1e3851f429ea606d6ff1e01a5229f1_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, October 16, 2007, 1:20:43 PM 07cdc27fa6cbc114fbef1aae68621fcd_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 PM 7a436fe806e483969f48a894af2fe9a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 PM 786999f5617b331428135848d30802a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 4:08:37 PM -- RM Administrator Austin Texas ---- Yee-Haw!! "The are no stupid questions, only stupid people" "Only robots reboot" "John John" wrote: > RM-admin wrote: > > I have a single Windows 2000 Server in a small domain. The local Intranet > > site is hosted off of this Server with IIS 5.0. The server is updated to SP4 > > with all security patches. The IIS service sometimes starts after reboot but > > the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it > > seems to be an issue with the registry or metabase. I have resinstalled IIS > > 5.0 several times to resolve and looked at several KB articles. Where should > > I begin? > > I have a MPS report if needed. > > --------------------- > > Event Type: Error > > Event Source: LicenseService > > Event Category: None > > Event ID: 202 > > Date: 11/27/2007 > > Time: 11:39:37 AM > > User: N/A > > Computer: VADER > > Description: > > The product IIS 5.0 is out of licenses. Use License Manager from the > > Administrative Tools folder > > > > No reason why we should be receiving this message. should have 10 CALS and > > only 1-4 simulataneous connections > > How to reset License Manager information > http://support.microsoft.com/kb/153140/ > > You can safely disable the License Logging Service, it never worked > properly and your server will run fine without it. > > Description of the License Logging Service in Windows Server operating > systems > http://support.microsoft.com/kb/824196 > > > > ----------------------------- > > cannot start www service or iis services. > > Event Type: Error > > Event Source: W3SVC > > Event Category: None > > Event ID: 116 > > Date: 11/27/2007 > > Time: 2:39:31 PM > > User: N/A > > Computer: VADER > > Description: > > The service metabase path '/LM/W3SVC/' could not be opened. The data is the > > error code. > > Data: > > 0000: 03 00 00 00 .... > > > > Event Type: Error > > Event Source: Service Control Manager > > Event Category: None > > Event ID: 7023 > > Date: 11/27/2007 > > Time: 2:39:31 PM > > User: N/A > > Computer: VADER > > Description: > > The World Wide Web Publishing Service service terminated with the following > > error: > > The system cannot find the path specified. > > Did you have a look here? > > IIS services do not start and you receive a "The specified handle is > invalid" error message when you try to start the Internet Services > Manager on a Windows 2000 Server-based computer > http://support.microsoft.com/kb/884872 > > John > >
Guest John John Posted November 28, 2007 Posted November 28, 2007 Re: IIS 5.0 W3Svc will not start eventids 202 116 7023 You can look/sort through the Event Log and see if you can find when the error started to happen. I have never tried this fix and I cannot tell you what the outcome will be, I wouldn't try to guess on the file to delete. Note that the article states that you need to apply the hotfix after you delete the file and do the registry fix. Maybe someone else has more in depth experience with IIS and they might be able to offer further help. If you cannot get answers here you may want to post to one of the IIS groups. http://news://msnews.microsoft.com/microsoft.public.inetserver.iis John RM-admin wrote: > OK under C:\Documents and Settings\All Users\Application > Data\Microsoft\Crypto\RSA\MachineKeys I have the following keys and modified > dates. Should I just guess? > > Name Modified > c2319c42033a5ca7f44e731bfd3fa2b5_d24924dc-970d-438e-8af7-70071fa306f5 > Thursday, October 27, 2005, 11:30:53 AM > b9a0f979cb5688b348eba598201c713c_d24924dc-970d-438e-8af7-70071fa306f5 Monday, December 05, 2005, 1:44:49 PM > 5cfae0f815359f42bddd34f5a674b8bf_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, September 26, 2006, 1:02:15 PM > cfb9f90a4105b517ec861064e4333b36_d24924dc-970d-438e-8af7-70071fa306f5 Sunday, November 05, 2006, 10:37:23 PM > fc1e3851f429ea606d6ff1e01a5229f1_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, October 16, 2007, 1:20:43 PM > 07cdc27fa6cbc114fbef1aae68621fcd_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 PM > 7a436fe806e483969f48a894af2fe9a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 PM > 786999f5617b331428135848d30802a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 4:08:37 PM
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