IIS 5.0 W3Svc will not start eventids 202 116 7023

[Guest RM-admin]

I have a single Windows 2000 Server in a small domain. The local Intranet

site is hosted off of this Server with IIS 5.0. The server is updated to SP4

with all security patches. The IIS service sometimes starts after reboot but

the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it

seems to be an issue with the registry or metabase. I have resinstalled IIS

5.0 several times to resolve and looked at several KB articles. Where should

I begin?

I have a MPS report if needed.

---------------------

Event Type: Error

Event Source: LicenseService

Event Category: None

Event ID: 202

Date: 11/27/2007

Time: 11:39:37 AM

User: N/A

Computer: VADER

Description:

The product IIS 5.0 is out of licenses. Use License Manager from the

Administrative Tools folder

 

No reason why we should be receiving this message. should have 10 CALS and

only 1-4 simulataneous connections

-----------------------------

cannot start www service or iis services.

Event Type: Error

Event Source: W3SVC

Event Category: None

Event ID: 116

Date: 11/27/2007

Time: 2:39:31 PM

User: N/A

Computer: VADER

Description:

The service metabase path '/LM/W3SVC/' could not be opened. The data is the

error code.

Data:

0000: 03 00 00 00 ....

 

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7023

Date: 11/27/2007

Time: 2:39:31 PM

User: N/A

Computer: VADER

Description:

The World Wide Web Publishing Service service terminated with the following

error:

The system cannot find the path specified.

 

I verified the path, ok. C:\WINNT\system32\inetsrv\inetinfo.exe

reinstalled iis no nntp or ftp

uninstalled the web based ManagEngine OpMananager 6.0 console app

Can use XP Pro Workstation to logon to iis admin mmc but nothing shows up.

Sometimes allows me to restart iis services but gives error service has not

been started. Sometimes I cannot connect to the server remotely via mmc only

RDP

 

Error:

IIS Setup encountered an error. Please check the C:\WINNT\iis5.log file for

further information.

***

log looks good for last install today, no fails on reinstall. Can send log

if needed.

 

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7023

Date: 11/27/2007

Time: 4:18:42 PM

User: N/A

Computer: VADER

Description:

The World Wide Web Publishing Service service terminated with the following

error:

The system cannot find the path specified.

 

Event Type: Error

Event Source: W3SVC

Event Category: None

Event ID: 116

Date: 11/27/2007

Time: 4:18:42 PM

User: N/A

Computer: VADER

Description:

The service metabase path '/LM/W3SVC/' could not be opened. The data is the

error code.

Data:

0000: 03 00 00 00 ....

 

 

http://support.microsoft.com/kb/327649

HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc\Internet does not exist. not the

issue

http://support.microsoft.com/kb/295162

gave administrators full control, still same issue starting w3svc

C:\>net start w3svc

The World Wide Web Publishing Service service is starting.

The World Wide Web Publishing Service service could not be started.

A system error has occurred.

System error 3 has occurred.

The system cannot find the path specified.

C:\>net start iisadmin

The requested service has already been started.

More help is available by typing NET HELPMSG 2182

 

Rebuilding the server and domain is not an option at present.

[Guest John John]

Re: IIS 5.0 W3Svc will not start eventids 202 116 7023

 

RM-admin wrote:

> I have a single Windows 2000 Server in a small domain. The local Intranet

> site is hosted off of this Server with IIS 5.0. The server is updated to SP4

> with all security patches. The IIS service sometimes starts after reboot but

> the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it

> seems to be an issue with the registry or metabase. I have resinstalled IIS

> 5.0 several times to resolve and looked at several KB articles. Where should

> I begin?

> I have a MPS report if needed.

> ---------------------

> Event Type: Error

> Event Source: LicenseService

> Event Category: None

> Event ID: 202

> Date: 11/27/2007

> Time: 11:39:37 AM

> User: N/A

> Computer: VADER

> Description:

> The product IIS 5.0 is out of licenses. Use License Manager from the

> Administrative Tools folder

>

> No reason why we should be receiving this message. should have 10 CALS and

> only 1-4 simulataneous connections

 

How to reset License Manager information

http://support.microsoft.com/kb/153140/

 

You can safely disable the License Logging Service, it never worked

properly and your server will run fine without it.

 

Description of the License Logging Service in Windows Server operating

systems

http://support.microsoft.com/kb/824196

 

> -----------------------------

> cannot start www service or iis services.

> Event Type: Error

> Event Source: W3SVC

> Event Category: None

> Event ID: 116

> Date: 11/27/2007

> Time: 2:39:31 PM

> User: N/A

> Computer: VADER

> Description:

> The service metabase path '/LM/W3SVC/' could not be opened. The data is the

> error code.

> Data:

> 0000: 03 00 00 00 ....

>

> Event Type: Error

> Event Source: Service Control Manager

> Event Category: None

> Event ID: 7023

> Date: 11/27/2007

> Time: 2:39:31 PM

> User: N/A

> Computer: VADER

> Description:

> The World Wide Web Publishing Service service terminated with the following

> error:

> The system cannot find the path specified.

 

Did you have a look here?

 

IIS services do not start and you receive a "The specified handle is

invalid" error message when you try to start the Internet Services

Manager on a Windows 2000 Server-based computer

http://support.microsoft.com/kb/884872

 

John

[Guest RM-admin]

Re: IIS 5.0 W3Svc will not start eventids 202 116 7023

 

John,

 

I did see the post but it seemed very intrusive and the resolution required

that you need to know the origination time and date. I do not know this

since the issue began before I was on board. Have you performed this fix on

a system and what risks will I be taking as this is a production server?

 

 

--

RM Administrator

Austin Texas ---- Yee-Haw!!

 

"The are no stupid questions, only stupid people"

 

"Only robots reboot"

 

 

"John John" wrote:

> RM-admin wrote:

> > I have a single Windows 2000 Server in a small domain. The local Intranet

> > site is hosted off of this Server with IIS 5.0. The server is updated to SP4

> > with all security patches. The IIS service sometimes starts after reboot but

> > the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it

> > seems to be an issue with the registry or metabase. I have resinstalled IIS

> > 5.0 several times to resolve and looked at several KB articles. Where should

> > I begin?

> > I have a MPS report if needed.

> > ---------------------

> > Event Type: Error

> > Event Source: LicenseService

> > Event Category: None

> > Event ID: 202

> > Date: 11/27/2007

> > Time: 11:39:37 AM

> > User: N/A

> > Computer: VADER

> > Description:

> > The product IIS 5.0 is out of licenses. Use License Manager from the

> > Administrative Tools folder

> >

> > No reason why we should be receiving this message. should have 10 CALS and

> > only 1-4 simulataneous connections

>

> How to reset License Manager information

> http://support.microsoft.com/kb/153140/

>

> You can safely disable the License Logging Service, it never worked

> properly and your server will run fine without it.

>

> Description of the License Logging Service in Windows Server operating

> systems

> http://support.microsoft.com/kb/824196

>

>

> > -----------------------------

> > cannot start www service or iis services.

> > Event Type: Error

> > Event Source: W3SVC

> > Event Category: None

> > Event ID: 116

> > Date: 11/27/2007

> > Time: 2:39:31 PM

> > User: N/A

> > Computer: VADER

> > Description:

> > The service metabase path '/LM/W3SVC/' could not be opened. The data is the

> > error code.

> > Data:

> > 0000: 03 00 00 00 ....

> >

> > Event Type: Error

> > Event Source: Service Control Manager

> > Event Category: None

> > Event ID: 7023

> > Date: 11/27/2007

> > Time: 2:39:31 PM

> > User: N/A

> > Computer: VADER

> > Description:

> > The World Wide Web Publishing Service service terminated with the following

> > error:

> > The system cannot find the path specified.

>

> Did you have a look here?

>

> IIS services do not start and you receive a "The specified handle is

> invalid" error message when you try to start the Internet Services

> Manager on a Windows 2000 Server-based computer

> http://support.microsoft.com/kb/884872

>

> John

>

>

[Guest RM-admin]

Re: IIS 5.0 W3Svc will not start eventids 202 116 7023

 

OK under C:\Documents and Settings\All Users\Application

Data\Microsoft\Crypto\RSA\MachineKeys I have the following keys and modified

dates. Should I just guess?

 

Name Modified

c2319c42033a5ca7f44e731bfd3fa2b5_d24924dc-970d-438e-8af7-70071fa306f5

Thursday, October 27, 2005, 11:30:53 AM

b9a0f979cb5688b348eba598201c713c_d24924dc-970d-438e-8af7-70071fa306f5 Monday, December 05, 2005, 1:44:49 PM

5cfae0f815359f42bddd34f5a674b8bf_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, September 26, 2006, 1:02:15 PM

cfb9f90a4105b517ec861064e4333b36_d24924dc-970d-438e-8af7-70071fa306f5 Sunday, November 05, 2006, 10:37:23 PM

fc1e3851f429ea606d6ff1e01a5229f1_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, October 16, 2007, 1:20:43 PM

07cdc27fa6cbc114fbef1aae68621fcd_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 PM

7a436fe806e483969f48a894af2fe9a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 PM

786999f5617b331428135848d30802a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 4:08:37 PM

--

RM Administrator

Austin Texas ---- Yee-Haw!!

 

"The are no stupid questions, only stupid people"

 

"Only robots reboot"

 

 

"John John" wrote:

> RM-admin wrote:

> > I have a single Windows 2000 Server in a small domain. The local Intranet

> > site is hosted off of this Server with IIS 5.0. The server is updated to SP4

> > with all security patches. The IIS service sometimes starts after reboot but

> > the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it

> > seems to be an issue with the registry or metabase. I have resinstalled IIS

> > 5.0 several times to resolve and looked at several KB articles. Where should

> > I begin?

> > I have a MPS report if needed.

> > ---------------------

> > Event Type: Error

> > Event Source: LicenseService

> > Event Category: None

> > Event ID: 202

> > Date: 11/27/2007

> > Time: 11:39:37 AM

> > User: N/A

> > Computer: VADER

> > Description:

> > The product IIS 5.0 is out of licenses. Use License Manager from the

> > Administrative Tools folder

> >

> > No reason why we should be receiving this message. should have 10 CALS and

> > only 1-4 simulataneous connections

>

> How to reset License Manager information

> http://support.microsoft.com/kb/153140/

>

> You can safely disable the License Logging Service, it never worked

> properly and your server will run fine without it.

>

> Description of the License Logging Service in Windows Server operating

> systems

> http://support.microsoft.com/kb/824196

>

>

> > -----------------------------

> > cannot start www service or iis services.

> > Event Type: Error

> > Event Source: W3SVC

> > Event Category: None

> > Event ID: 116

> > Date: 11/27/2007

> > Time: 2:39:31 PM

> > User: N/A

> > Computer: VADER

> > Description:

> > The service metabase path '/LM/W3SVC/' could not be opened. The data is the

> > error code.

> > Data:

> > 0000: 03 00 00 00 ....

> >

> > Event Type: Error

> > Event Source: Service Control Manager

> > Event Category: None

> > Event ID: 7023

> > Date: 11/27/2007

> > Time: 2:39:31 PM

> > User: N/A

> > Computer: VADER

> > Description:

> > The World Wide Web Publishing Service service terminated with the following

> > error:

> > The system cannot find the path specified.

>

> Did you have a look here?

>

> IIS services do not start and you receive a "The specified handle is

> invalid" error message when you try to start the Internet Services

> Manager on a Windows 2000 Server-based computer

> http://support.microsoft.com/kb/884872

>

> John

>

>

[Guest John John]

Re: IIS 5.0 W3Svc will not start eventids 202 116 7023

 

You can look/sort through the Event Log and see if you can find when the

error started to happen. I have never tried this fix and I cannot tell

you what the outcome will be, I wouldn't try to guess on the file to

delete. Note that the article states that you need to apply the hotfix

after you delete the file and do the registry fix. Maybe someone else

has more in depth experience with IIS and they might be able to offer

further help. If you cannot get answers here you may want to post to

one of the IIS groups.

 

http://news://msnews.microsoft.com/microsoft.public.inetserver.iis

 

John

 

RM-admin wrote:

> OK under C:\Documents and Settings\All Users\Application

> Data\Microsoft\Crypto\RSA\MachineKeys I have the following keys and modified

> dates. Should I just guess?

>

> Name Modified

> c2319c42033a5ca7f44e731bfd3fa2b5_d24924dc-970d-438e-8af7-70071fa306f5

> Thursday, October 27, 2005, 11:30:53 AM

> b9a0f979cb5688b348eba598201c713c_d24924dc-970d-438e-8af7-70071fa306f5 Monday, December 05, 2005, 1:44:49 PM

> 5cfae0f815359f42bddd34f5a674b8bf_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, September 26, 2006, 1:02:15 PM

> cfb9f90a4105b517ec861064e4333b36_d24924dc-970d-438e-8af7-70071fa306f5 Sunday, November 05, 2006, 10:37:23 PM

> fc1e3851f429ea606d6ff1e01a5229f1_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, October 16, 2007, 1:20:43 PM

> 07cdc27fa6cbc114fbef1aae68621fcd_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 PM

> 7a436fe806e483969f48a894af2fe9a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 PM

> 786999f5617b331428135848d30802a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 4:08:37 PM