I have a question about the Syncronization of offline files

[Guest Socorro del Carmen Rosas]

I faced a situation a few days ago with an user. The user has Windows 2000

Professional in English SP4. And his computer is a Laptop and I activated a

few years ago the offline files so He will able to syncronize his user data

with the File and Print Server, Server with OS in Windows 2000 Server English

Last Service Pack. Anyway that server has been reinstalled and it had

changed its name server. So the user were storaging the network offline

files into a no exist path, now I changed the path for the right one, however

the user is reporting just he could not see the most of his files that he

manipulated before. He told me just the version of the current one network

path has not the content of the files just he were working for. How that is

possible? And How could I recover those offiline file for him back? May you

help me about this please?

 

I'm appreciating your help and support so much.

Thanks a lot and Best Regards.