"Printer cannot be removed. Access is denied"

[Guest Alan Truism]

I have a problem with a printer on a Windows 2003 server, running

terminal services.

 

Whenever anyone tries to print to it, they get an "access denied"

error.

 

Whenever I log on administratively to the server, and try to view the

properties of that installed printer I get an access denied error. I

can't even delete, rename, or remove the share on that printer. No

matter what I try to do I get that error. Even if I logon to the local

administrator account. I've restarted the print spooler service and

the same thing happens.

 

The printer is called "Plain".

I created a new installation on the same server, pointing to the same

printer, using the same print drivers and the same TCP-IP printer

port, and called it "Plain-II".

 

"Plain-II" works fine. But I can't delete "Plain"

 

They should be identical in every way but somehow I am locked out of

"Plain"

 

The printer is an HP LaserJet 2430 tn.

 

Does anyone have any ideas on how I might delete the old installation

on the server?

I'm guessing something has gotten corrupted, but to be honest I am at

a lost.

 

I'd like to simply delete "Plain" and rename "Plain-II" but I can't

even do that due to the "access denied" error.

[Guest Lanwench [MVP - Exchange]]

Re: "Printer cannot be removed. Access is denied"

 

Alan Truism <master.of.sock.puppets@gmail.com> wrote:

> I have a problem with a printer on a Windows 2003 server, running

> terminal services.

>

> Whenever anyone tries to print to it, they get an "access denied"

> error.

>

> Whenever I log on administratively to the server, and try to view the

> properties of that installed printer I get an access denied error. I

> can't even delete, rename, or remove the share on that printer. No

> matter what I try to do I get that error. Even if I logon to the local

> administrator account. I've restarted the print spooler service and

> the same thing happens.

>

> The printer is called "Plain".

> I created a new installation on the same server, pointing to the same

> printer, using the same print drivers and the same TCP-IP printer

> port, and called it "Plain-II".

>

> "Plain-II" works fine. But I can't delete "Plain"

>

> They should be identical in every way but somehow I am locked out of

> "Plain"

>

> The printer is an HP LaserJet 2430 tn.

>

> Does anyone have any ideas on how I might delete the old installation

> on the server?

> I'm guessing something has gotten corrupted, but to be honest I am at

> a lost.

>

> I'd like to simply delete "Plain" and rename "Plain-II" but I can't

> even do that due to the "access denied" error.

 

Someone may have a more elegant solution, but I'd be doing some crawling

through HKLM\System and finding/deleting the printer in the registry.

[Guest John John]

Re: "Printer cannot be removed. Access is denied"

 

Lanwench [MVP - Exchange] wrote:

> Alan Truism <master.of.sock.puppets@gmail.com> wrote:

>

>>I have a problem with a printer on a Windows 2003 server, running

>>terminal services.

>>

>>Whenever anyone tries to print to it, they get an "access denied"

>>error.

>>

>>Whenever I log on administratively to the server, and try to view the

>>properties of that installed printer I get an access denied error. I

>>can't even delete, rename, or remove the share on that printer. No

>>matter what I try to do I get that error. Even if I logon to the local

>>administrator account. I've restarted the print spooler service and

>>the same thing happens.

>>

>>The printer is called "Plain".

>>I created a new installation on the same server, pointing to the same

>>printer, using the same print drivers and the same TCP-IP printer

>>port, and called it "Plain-II".

>>

>>"Plain-II" works fine. But I can't delete "Plain"

>>

>>They should be identical in every way but somehow I am locked out of

>>"Plain"

>>

>>The printer is an HP LaserJet 2430 tn.

>>

>>Does anyone have any ideas on how I might delete the old installation

>>on the server?

>>I'm guessing something has gotten corrupted, but to be honest I am at

>>a lost.

>>

>>I'd like to simply delete "Plain" and rename "Plain-II" but I can't

>>even do that due to the "access denied" error.

>

>

> Someone may have a more elegant solution, but I'd be doing some crawling

> through HKLM\System and finding/deleting the printer in the registry.

 

To add to Lanwench's post, check permissions on the registry keys and on

the printer itself, possibly all but the System may have had their

permissions revoked.

 

John