Windows 2000: missing CD/DVD drive

[Guest Turkk]

I've posted this before but it seems to have gotten lost.

 

Neither the CD-drive nor the DVD-RW drive are showing in Windows Explorer, &

they don't work. I've recently uninstalled several programs (including

iTunes), but don't know exactly which uninstall caused the problem (if that

is what caused it). Have tried all the usual troubleshooting,

uninstall/reinstall, etc.

I see several posts for a solution to this problem for Windows XP, but

can't find one for Window 2000 Professional.

What do I need to do? If it involves using Regedit, please direct me to

proper steps for backing up, restoring, etc.

 

Many thanks.

 

--

Turkk

[Guest Dave Patrick]

Re: Windows 2000: missing CD/DVD drive

 

DVD is not natively supported in Windows 2000 so get in touch with the

software vendor on that one.

 

http://support.microsoft.com/kb/270008

 

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"Turkk" wrote:

> I've posted this before but it seems to have gotten lost.

>

> Neither the CD-drive nor the DVD-RW drive are showing in Windows Explorer,

> &

> they don't work. I've recently uninstalled several programs (including

> iTunes), but don't know exactly which uninstall caused the problem (if

> that

> is what caused it). Have tried all the usual troubleshooting,

> uninstall/reinstall, etc.

> I see several posts for a solution to this problem for Windows XP, but

> can't find one for Window 2000 Professional.

> What do I need to do? If it involves using Regedit, please direct me to

> proper steps for backing up, restoring, etc.

>

> Many thanks.

>

> --

> Turkk

[Guest Meinolf Weber]

Re: Windows 2000: missing CD/DVD drive

 

Hello Turkk,

 

Can you see it installed in the device maanger? If not search for new hardware

with the add/remove hardware wizard.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm

> I've posted this before but it seems to have gotten lost.

>

> Neither the CD-drive nor the DVD-RW drive are showing in Windows

> Explorer, &

> they don't work. I've recently uninstalled several programs

> (including

> iTunes), but don't know exactly which uninstall caused the problem (if

> that

> is what caused it). Have tried all the usual troubleshooting,

> uninstall/reinstall, etc.

> I see several posts for a solution to this problem for Windows XP,

> but

> can't find one for Window 2000 Professional.

> What do I need to do? If it involves using Regedit, please direct me

> to

> proper steps for backing up, restoring, etc.

> Many thanks.

>

[Guest Turkk]

Re: Windows 2000: missing CD/DVD drive

 

Sorry: left out some information second time I posted this.

 

There are two drives, one just CDs, and a DVD-R/W that I use with Roxio

(always worked just fine). They've both disappeared from Windows Explorer,

but they do both show up in device manager, but with exclamation points &

"error code 31", saying that Windows cannot load the drivers needed. I've

attempted to update drivers from Windows Update, but they say I have the

latest version. Seems the drivers are there, but Windows can't get to them

for some reason.

 

As I said, I've seen posts pointing to a solution for the problem in XP,

involving altering some registry values (which I'm a little nervous about),

but nothing for Windows 2000.

 

Many thanks!

--

Turkk

 

 

"Meinolf Weber" wrote:

> Hello Turkk,

>

> Can you see it installed in the device maanger? If not search for new hardware

> with the add/remove hardware wizard.

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and confers

> no rights.

> ** Please do NOT email, only reply to Newsgroups

> ** HELP us help YOU!!! http://www.dts-l.org/goodpost.htm

>

> > I've posted this before but it seems to have gotten lost.

> >

> > Neither the CD-drive nor the DVD-RW drive are showing in Windows

> > Explorer, &

> > they don't work. I've recently uninstalled several programs

> > (including

> > iTunes), but don't know exactly which uninstall caused the problem (if

> > that

> > is what caused it). Have tried all the usual troubleshooting,

> > uninstall/reinstall, etc.

> > I see several posts for a solution to this problem for Windows XP,

> > but

> > can't find one for Window 2000 Professional.

> > What do I need to do? If it involves using Regedit, please direct me

> > to

> > proper steps for backing up, restoring, etc.

> > Many thanks.

> >

>

>

>

[Guest Dave Patrick]

Re: Windows 2000: missing CD/DVD drive

 

Here it is again.

 

http://support.microsoft.com/kb/270008

 

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"Turkk" wrote:

> Sorry: left out some information second time I posted this.

>

> There are two drives, one just CDs, and a DVD-R/W that I use with Roxio

> (always worked just fine). They've both disappeared from Windows

> Explorer,

> but they do both show up in device manager, but with exclamation points &

> "error code 31", saying that Windows cannot load the drivers needed. I've

> attempted to update drivers from Windows Update, but they say I have the

> latest version. Seems the drivers are there, but Windows can't get to them

> for some reason.

>

> As I said, I've seen posts pointing to a solution for the problem in XP,

> involving altering some registry values (which I'm a little nervous

> about),

> but nothing for Windows 2000.

>

> Many thanks!

> --

> Turkk

[Guest Turkk]

Re: Windows 2000: missing CD/DVD drive

 

Many thanks: that solved the problem!

--

Turkk

 

 

"Dave Patrick" wrote:

> Here it is again.

>

> http://support.microsoft.com/kb/270008

>

>

>

> --

>

> Regards,

>

> Dave Patrick ....Please no email replies - reply in newsgroup.

> Microsoft Certified Professional

> Microsoft MVP [Windows]

> http://www.microsoft.com/protect

>

> "Turkk" wrote:

> > Sorry: left out some information second time I posted this.

> >

> > There are two drives, one just CDs, and a DVD-R/W that I use with Roxio

> > (always worked just fine). They've both disappeared from Windows

> > Explorer,

> > but they do both show up in device manager, but with exclamation points &

> > "error code 31", saying that Windows cannot load the drivers needed. I've

> > attempted to update drivers from Windows Update, but they say I have the

> > latest version. Seems the drivers are there, but Windows can't get to them

> > for some reason.

> >

> > As I said, I've seen posts pointing to a solution for the problem in XP,

> > involving altering some registry values (which I'm a little nervous

> > about),

> > but nothing for Windows 2000.

> >

> > Many thanks!

> > --

> > Turkk

>

>

[Guest Dave Patrick]

Re: Windows 2000: missing CD/DVD drive

 

You're welcome.

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"Turkk" wrote:

> Many thanks: that solved the problem!

> --

> Turkk