Trial Version of Windows XP x64

[Guest Sam]

I've been waiting two days for word back from Msft about how to proceed with

my trial download. I filled out the proper form, and have a product key. I

actually have two keys as I have tried this twice now.

 

How long does it take for someone to get back to me?? I've also written

using the "Contact Us" to try and get answers... did think I'd hear back, and

guess what, I haven't. It's been over 36 hours.

 

Frustrating.

 

I finally found this forum after several dead links lead to "Discussion

Group not found". Hope someone can help.

[Guest Charlie Russel - MVP]

Re: Trial Version of Windows XP x64

 

First, this is a user to user newsgroup. While we sometimes get Microsoft

people here, they're undoubtedly not connected with that download process.

 

The most likely cause of the problem is that your email provider ate the

email with the information on the download. If your email provider has the

ability to whitelist an address or a domain, whitelist

service@microsoft.com - that is the From address on the email you'll

receive. The entire process takes no more than a few minutes, so if you

haven't received an email in a half hour, it's been eaten. (I strongly urge

you to use a _real_ email address, not a gmail, yahoo or hotmail one. )

 

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

 

"Sam" <Sam@discussions.microsoft.com> wrote in message

news:DFF16E5B-2E6E-4903-8DCC-C071B92B1A71@microsoft.com...

> I've been waiting two days for word back from Msft about how to proceed

> with

> my trial download. I filled out the proper form, and have a product key. I

> actually have two keys as I have tried this twice now.

>

> How long does it take for someone to get back to me?? I've also written

> using the "Contact Us" to try and get answers... did think I'd hear back,

> and

> guess what, I haven't. It's been over 36 hours.

>

> Frustrating.

>

> I finally found this forum after several dead links lead to "Discussion

> Group not found". Hope someone can help.