Mixer Device

[Guest Roger Fink]

I'm having a problem with an application, but I suspect it's an OS or

hardware problem, so hopefully this is the correct place to solve it.

 

On my W2K desktop computer, I have a program for digitally recording and

cleaning up analog audio sources such as cassettes and vinyl ("Golden

Records" from NCH Swift). At the start of a conversion, a wizard appears. In

the box where the record level is set there is a click bar, "Open Windows

Record Mixer".

 

But when I click the bar I get an error message: "There is a problem with

your sound hardware. You may install mixer devices from the Add/Remove

hardware wizard in the Control Panel".

 

Trying to follow through on the error message got me nowhere. I did check

device manager and couldn't find anything that wasn't running normally or

needed a driver upgrade, but it could be that something isn't showing up

because it needs to be installed, as the error message indicates.

 

I have no clue where to start on this. The sound is integrated on the

motherboard, and the motherboard spec says "Compliant with AC'97

Specification", if that is a factor.

 

A further problem is that the adjacent volume meter, which is supposed to

register the signal level, including the internal noise when no audio is

playing so you can set a cutoff threshold, is totally dormant.

 

By contrast, on my laptop the "mixer device" opens right up with no problem

at all, and the volume bar bounces around even without an input signal, as

it should.

 

Any help would be most appreciated.

[Guest DL]

Re: Mixer Device

 

And if you reinstall this app?

 

"Roger Fink" <fink@manana.org> wrote in message

news:eBc3z$FRIHA.3556@TK2MSFTNGP03.phx.gbl...

> I'm having a problem with an application, but I suspect it's an OS or

> hardware problem, so hopefully this is the correct place to solve it.

>

> On my W2K desktop computer, I have a program for digitally recording and

> cleaning up analog audio sources such as cassettes and vinyl ("Golden

> Records" from NCH Swift). At the start of a conversion, a wizard appears.

> In

> the box where the record level is set there is a click bar, "Open Windows

> Record Mixer".

>

> But when I click the bar I get an error message: "There is a problem with

> your sound hardware. You may install mixer devices from the Add/Remove

> hardware wizard in the Control Panel".

>

> Trying to follow through on the error message got me nowhere. I did check

> device manager and couldn't find anything that wasn't running normally or

> needed a driver upgrade, but it could be that something isn't showing up

> because it needs to be installed, as the error message indicates.

>

> I have no clue where to start on this. The sound is integrated on the

> motherboard, and the motherboard spec says "Compliant with AC'97

> Specification", if that is a factor.

>

> A further problem is that the adjacent volume meter, which is supposed to

> register the signal level, including the internal noise when no audio is

> playing so you can set a cutoff threshold, is totally dormant.

>

> By contrast, on my laptop the "mixer device" opens right up with no

> problem

> at all, and the volume bar bounces around even without an input signal, as

> it should.

>

> Any help would be most appreciated.

>

>

[Guest Dave Patrick]

Re: Mixer Device

 

Have you installed the mobo chipset drivers?

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"Roger Fink" wrote:

> I'm having a problem with an application, but I suspect it's an OS or

> hardware problem, so hopefully this is the correct place to solve it.

>

> On my W2K desktop computer, I have a program for digitally recording and

> cleaning up analog audio sources such as cassettes and vinyl ("Golden

> Records" from NCH Swift). At the start of a conversion, a wizard appears.

> In

> the box where the record level is set there is a click bar, "Open Windows

> Record Mixer".

>

> But when I click the bar I get an error message: "There is a problem with

> your sound hardware. You may install mixer devices from the Add/Remove

> hardware wizard in the Control Panel".

>

> Trying to follow through on the error message got me nowhere. I did check

> device manager and couldn't find anything that wasn't running normally or

> needed a driver upgrade, but it could be that something isn't showing up

> because it needs to be installed, as the error message indicates.

>

> I have no clue where to start on this. The sound is integrated on the

> motherboard, and the motherboard spec says "Compliant with AC'97

> Specification", if that is a factor.

>

> A further problem is that the adjacent volume meter, which is supposed to

> register the signal level, including the internal noise when no audio is

> playing so you can set a cutoff threshold, is totally dormant.

>

> By contrast, on my laptop the "mixer device" opens right up with no

> problem

> at all, and the volume bar bounces around even without an input signal, as

> it should.

>

> Any help would be most appreciated.

>

>

[Guest Roger Fink]

Re: Mixer Device

 

I got lucky.

 

I went to the Biostar website and downloaded the chipset drivers, and while

I was at it I downloaded the on-board audio drivers as well. The chipset

installation was a near calamity, at least for a non-IT person, because even

though I had uninstalled the nVidia chipset first, after installation the

machine wouldn't boot, complete with BSOD. But I (just) managed to crawl

back from that with GoBack.

 

Uninstalling the audio drivers and installing the Realtek drivers is what

fixed it. I think the problem was that I had a friend install the OS for me.

He forgot to install the audio drivers and I soon discovered I had no sound.

Since I'm not inclined to complain about work done as a favor, I installed

them myself, but I did this through Device Manager, selecting microsoft.com,

or however they phrase it. That solved the problem of no sound but obviously

it was an incomplete installation.

 

Thanks for pointing me in the right direction. The chipset thing is a

sleeping dog I'm going to let lie, but if you have any thoughts on what went

wrong I'd be interested to hear them. My only thought was that maybe I

needed to take the firewall and anti-virus apps temporarily out of the boot

sequence.

 

 

 

Dave Patrick wrote:

> Have you installed the mobo chipset drivers?

>

>

>

> "Roger Fink" wrote:

>> I'm having a problem with an application, but I suspect it's an OS or

>> hardware problem, so hopefully this is the correct place to solve it.

>>

>> On my W2K desktop computer, I have a program for digitally recording

>> and cleaning up analog audio sources such as cassettes and vinyl

>> ("Golden Records" from NCH Swift). At the start of a conversion, a

>> wizard appears. In

>> the box where the record level is set there is a click bar, "Open

>> Windows Record Mixer".

>>

>> But when I click the bar I get an error message: "There is a problem

>> with your sound hardware. You may install mixer devices from the

>> Add/Remove hardware wizard in the Control Panel".

>>

>> Trying to follow through on the error message got me nowhere. I did

>> check device manager and couldn't find anything that wasn't running

>> normally or needed a driver upgrade, but it could be that something

>> isn't showing up because it needs to be installed, as the error

>> message indicates.

>>

>> I have no clue where to start on this. The sound is integrated on the

>> motherboard, and the motherboard spec says "Compliant with AC'97

>> Specification", if that is a factor.

>>

>> A further problem is that the adjacent volume meter, which is

>> supposed to register the signal level, including the internal noise

>> when no audio is playing so you can set a cutoff threshold, is

>> totally dormant.

>>

>> By contrast, on my laptop the "mixer device" opens right up with no

>> problem

>> at all, and the volume bar bounces around even without an input

>> signal, as it should.

>>

>> Any help would be most appreciated.

[Guest Dave Patrick]

Re: Mixer Device

 

Glad you recovered. The only thing I can think of is there were remnants of

other drivers that didn't play well with the biostar chipset. Had this been

installed from the beginning I suspect you'd have been set.

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"Roger Fink" wrote:

>I got lucky.

>

> I went to the Biostar website and downloaded the chipset drivers, and

> while

> I was at it I downloaded the on-board audio drivers as well. The chipset

> installation was a near calamity, at least for a non-IT person, because

> even

> though I had uninstalled the nVidia chipset first, after installation the

> machine wouldn't boot, complete with BSOD. But I (just) managed to crawl

> back from that with GoBack.

>

> Uninstalling the audio drivers and installing the Realtek drivers is what

> fixed it. I think the problem was that I had a friend install the OS for

> me.

> He forgot to install the audio drivers and I soon discovered I had no

> sound.

> Since I'm not inclined to complain about work done as a favor, I installed

> them myself, but I did this through Device Manager, selecting

> microsoft.com,

> or however they phrase it. That solved the problem of no sound but

> obviously

> it was an incomplete installation.

>

> Thanks for pointing me in the right direction. The chipset thing is a

> sleeping dog I'm going to let lie, but if you have any thoughts on what

> went

> wrong I'd be interested to hear them. My only thought was that maybe I

> needed to take the firewall and anti-virus apps temporarily out of the

> boot

> sequence.