Guest Roger Fink Posted December 22, 2007 Posted December 22, 2007 I'm having a problem with an application, but I suspect it's an OS or hardware problem, so hopefully this is the correct place to solve it. On my W2K desktop computer, I have a program for digitally recording and cleaning up analog audio sources such as cassettes and vinyl ("Golden Records" from NCH Swift). At the start of a conversion, a wizard appears. In the box where the record level is set there is a click bar, "Open Windows Record Mixer". But when I click the bar I get an error message: "There is a problem with your sound hardware. You may install mixer devices from the Add/Remove hardware wizard in the Control Panel". Trying to follow through on the error message got me nowhere. I did check device manager and couldn't find anything that wasn't running normally or needed a driver upgrade, but it could be that something isn't showing up because it needs to be installed, as the error message indicates. I have no clue where to start on this. The sound is integrated on the motherboard, and the motherboard spec says "Compliant with AC'97 Specification", if that is a factor. A further problem is that the adjacent volume meter, which is supposed to register the signal level, including the internal noise when no audio is playing so you can set a cutoff threshold, is totally dormant. By contrast, on my laptop the "mixer device" opens right up with no problem at all, and the volume bar bounces around even without an input signal, as it should. Any help would be most appreciated.
Guest DL Posted December 22, 2007 Posted December 22, 2007 Re: Mixer Device And if you reinstall this app? "Roger Fink" <fink@manana.org> wrote in message news:eBc3z$FRIHA.3556@TK2MSFTNGP03.phx.gbl... > I'm having a problem with an application, but I suspect it's an OS or > hardware problem, so hopefully this is the correct place to solve it. > > On my W2K desktop computer, I have a program for digitally recording and > cleaning up analog audio sources such as cassettes and vinyl ("Golden > Records" from NCH Swift). At the start of a conversion, a wizard appears. > In > the box where the record level is set there is a click bar, "Open Windows > Record Mixer". > > But when I click the bar I get an error message: "There is a problem with > your sound hardware. You may install mixer devices from the Add/Remove > hardware wizard in the Control Panel". > > Trying to follow through on the error message got me nowhere. I did check > device manager and couldn't find anything that wasn't running normally or > needed a driver upgrade, but it could be that something isn't showing up > because it needs to be installed, as the error message indicates. > > I have no clue where to start on this. The sound is integrated on the > motherboard, and the motherboard spec says "Compliant with AC'97 > Specification", if that is a factor. > > A further problem is that the adjacent volume meter, which is supposed to > register the signal level, including the internal noise when no audio is > playing so you can set a cutoff threshold, is totally dormant. > > By contrast, on my laptop the "mixer device" opens right up with no > problem > at all, and the volume bar bounces around even without an input signal, as > it should. > > Any help would be most appreciated. > >
Guest Dave Patrick Posted December 22, 2007 Posted December 22, 2007 Re: Mixer Device Have you installed the mobo chipset drivers? -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "Roger Fink" wrote: > I'm having a problem with an application, but I suspect it's an OS or > hardware problem, so hopefully this is the correct place to solve it. > > On my W2K desktop computer, I have a program for digitally recording and > cleaning up analog audio sources such as cassettes and vinyl ("Golden > Records" from NCH Swift). At the start of a conversion, a wizard appears. > In > the box where the record level is set there is a click bar, "Open Windows > Record Mixer". > > But when I click the bar I get an error message: "There is a problem with > your sound hardware. You may install mixer devices from the Add/Remove > hardware wizard in the Control Panel". > > Trying to follow through on the error message got me nowhere. I did check > device manager and couldn't find anything that wasn't running normally or > needed a driver upgrade, but it could be that something isn't showing up > because it needs to be installed, as the error message indicates. > > I have no clue where to start on this. The sound is integrated on the > motherboard, and the motherboard spec says "Compliant with AC'97 > Specification", if that is a factor. > > A further problem is that the adjacent volume meter, which is supposed to > register the signal level, including the internal noise when no audio is > playing so you can set a cutoff threshold, is totally dormant. > > By contrast, on my laptop the "mixer device" opens right up with no > problem > at all, and the volume bar bounces around even without an input signal, as > it should. > > Any help would be most appreciated. > >
Guest Roger Fink Posted December 23, 2007 Posted December 23, 2007 Re: Mixer Device I got lucky. I went to the Biostar website and downloaded the chipset drivers, and while I was at it I downloaded the on-board audio drivers as well. The chipset installation was a near calamity, at least for a non-IT person, because even though I had uninstalled the nVidia chipset first, after installation the machine wouldn't boot, complete with BSOD. But I (just) managed to crawl back from that with GoBack. Uninstalling the audio drivers and installing the Realtek drivers is what fixed it. I think the problem was that I had a friend install the OS for me. He forgot to install the audio drivers and I soon discovered I had no sound. Since I'm not inclined to complain about work done as a favor, I installed them myself, but I did this through Device Manager, selecting microsoft.com, or however they phrase it. That solved the problem of no sound but obviously it was an incomplete installation. Thanks for pointing me in the right direction. The chipset thing is a sleeping dog I'm going to let lie, but if you have any thoughts on what went wrong I'd be interested to hear them. My only thought was that maybe I needed to take the firewall and anti-virus apps temporarily out of the boot sequence. Dave Patrick wrote: > Have you installed the mobo chipset drivers? > > > > "Roger Fink" wrote: >> I'm having a problem with an application, but I suspect it's an OS or >> hardware problem, so hopefully this is the correct place to solve it. >> >> On my W2K desktop computer, I have a program for digitally recording >> and cleaning up analog audio sources such as cassettes and vinyl >> ("Golden Records" from NCH Swift). At the start of a conversion, a >> wizard appears. In >> the box where the record level is set there is a click bar, "Open >> Windows Record Mixer". >> >> But when I click the bar I get an error message: "There is a problem >> with your sound hardware. You may install mixer devices from the >> Add/Remove hardware wizard in the Control Panel". >> >> Trying to follow through on the error message got me nowhere. I did >> check device manager and couldn't find anything that wasn't running >> normally or needed a driver upgrade, but it could be that something >> isn't showing up because it needs to be installed, as the error >> message indicates. >> >> I have no clue where to start on this. The sound is integrated on the >> motherboard, and the motherboard spec says "Compliant with AC'97 >> Specification", if that is a factor. >> >> A further problem is that the adjacent volume meter, which is >> supposed to register the signal level, including the internal noise >> when no audio is playing so you can set a cutoff threshold, is >> totally dormant. >> >> By contrast, on my laptop the "mixer device" opens right up with no >> problem >> at all, and the volume bar bounces around even without an input >> signal, as it should. >> >> Any help would be most appreciated.
Guest Dave Patrick Posted December 23, 2007 Posted December 23, 2007 Re: Mixer Device Glad you recovered. The only thing I can think of is there were remnants of other drivers that didn't play well with the biostar chipset. Had this been installed from the beginning I suspect you'd have been set. -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "Roger Fink" wrote: >I got lucky. > > I went to the Biostar website and downloaded the chipset drivers, and > while > I was at it I downloaded the on-board audio drivers as well. The chipset > installation was a near calamity, at least for a non-IT person, because > even > though I had uninstalled the nVidia chipset first, after installation the > machine wouldn't boot, complete with BSOD. But I (just) managed to crawl > back from that with GoBack. > > Uninstalling the audio drivers and installing the Realtek drivers is what > fixed it. I think the problem was that I had a friend install the OS for > me. > He forgot to install the audio drivers and I soon discovered I had no > sound. > Since I'm not inclined to complain about work done as a favor, I installed > them myself, but I did this through Device Manager, selecting > microsoft.com, > or however they phrase it. That solved the problem of no sound but > obviously > it was an incomplete installation. > > Thanks for pointing me in the right direction. The chipset thing is a > sleeping dog I'm going to let lie, but if you have any thoughts on what > went > wrong I'd be interested to hear them. My only thought was that maybe I > needed to take the firewall and anti-virus apps temporarily out of the > boot > sequence.
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