Newly installed programs won't let Windows boot.

[Guest monty1945@lycos.com]

A friend of mine has a major problem. He has a conflict between two

programs, EasyArmor firewall and FixIt utilities, and his computer

can't start up. He can't even get it into safe mode, it just keeps

restarting. He has a recovery CD from the manufacturer, but that

doesn't work, unless he wipes his disk, and he has important data on

the hard drive. He has no Win2000 startup disk and no 3.5 floppy

drive. Any suggestions?

 

TIA.

[Guest philo]

Re: Newly installed programs won't let Windows boot.

 

 

<monty1945@lycos.com> wrote in message

news:ca2bea34-b5f9-49e5-bb1f-774ab230d088@e4g2000hsg.googlegroups.com...

> A friend of mine has a major problem. He has a conflict between two

> programs, EasyArmor firewall and FixIt utilities, and his computer

> can't start up. He can't even get it into safe mode, it just keeps

> restarting. He has a recovery CD from the manufacturer, but that

> doesn't work, unless he wipes his disk, and he has important data on

> the hard drive. He has no Win2000 startup disk and no 3.5 floppy

> drive. Any suggestions?

>

> TIA.

 

 

First off...

try hitting F8 while booting...but instead of trying safe mode...

try : last good configuration

 

If that does not work there are a few options:

 

1) get a win2k cd , boot with it and perform a repair install

 

2) remove the drive and slave it to another machine...

then retrieve the data ...

then do the restore

[Guest Pegasus \(MVP\)]

Re: Newly installed programs won't let Windows boot.

 

 

<monty1945@lycos.com> wrote in message

news:ca2bea34-b5f9-49e5-bb1f-774ab230d088@e4g2000hsg.googlegroups.com...

>A friend of mine has a major problem. He has a conflict between two

> programs, EasyArmor firewall and FixIt utilities, and his computer

> can't start up. He can't even get it into safe mode, it just keeps

> restarting. He has a recovery CD from the manufacturer, but that

> doesn't work, unless he wipes his disk, and he has important data on

> the hard drive. He has no Win2000 startup disk and no 3.5 floppy

> drive. Any suggestions?

>

> TIA.

 

The major problem of your friend is his lack of foresight.

If his data is important then he must make regular backups.

If he does not then his data is not important. It's as simple

as that. A 2.5" disk in an external USB case is a low-cost

but highly effective backup medium - what's keeping him?

 

The safest way to get himself out of his mess is to do this:

1. Remove the hard disk.

2. Connect it as a slave disk to some other Win2000/XP PC.

3. Back up all his data, including his EMail files.

4. Test his backed up data, especially his EMail files.

5. Get himself a Win2000 installation CD. Copy one from

a friend if necessary.

6. Boot the machine with this CD and select the Repair

option when prompted.

7. Install Windows over the top of the existing installation.

 

If this does not work then he will have to use the

recovery CD.

 

Attempting to repair his installation without first backing

up his "important" files will greatly increase the risk of

losing the lot.

[Guest Dave Patrick]

Re: Newly installed programs won't let Windows boot.

 

Recover your data from a parallel install then clean install the operating

system or slave the disk in another machine for data recovery.

 

http://support.microsoft.com/kb/266465

 

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

<monty1945@lycos.com> wrote:

>A friend of mine has a major problem. He has a conflict between two

> programs, EasyArmor firewall and FixIt utilities, and his computer

> can't start up. He can't even get it into safe mode, it just keeps

> restarting. He has a recovery CD from the manufacturer, but that

> doesn't work, unless he wipes his disk, and he has important data on

> the hard drive. He has no Win2000 startup disk and no 3.5 floppy

> drive. Any suggestions?

>

> TIA.

[Guest monty1945@lycos.com]

Re: Newly installed programs won't let Windows boot.

 

I agree, but I didn't want to call him stupid, which he was in this

case.

[Guest Pegasus \(MVP\)]

Re: Newly installed programs won't let Windows boot.

 

 

<monty1945@lycos.com> wrote in message

news:3d15addb-31db-4300-aded-659579d9c2ff@f3g2000hsg.googlegroups.com...

>I agree, but I didn't want to call him stupid, which he was in this

> case.

 

That's why I called it "lack of foresight". I sometimes

despair about the number of PC users who cheerfully

accumulate irreplaceable files without taking even

the lightest precautions to secure them.

[Guest Peter in New Zealand]

Re: Newly installed programs won't let Windows boot.

 

> That's why I called it "lack of foresight". I sometimes

> despair about the number of PC users who cheerfully

> accumulate irreplaceable files without taking even

> the lightest precautions to secure them.

>

Yeah, I occasionally coach adult evening classes in basic computing and one

lesson I always include is called "Back up or weep!" Funny thing is that

mostly no one wants to know. They all say things like, "We don't need to

know about that technical stuff - it's boring!", and "Show us how to do neat

things like fiddle around with my photos" and "I want to actually DO stuff,

not just fiddle with the damn machine." And then a few weeks later when

there's a local power glitch and they loose some data off their own machines

at home they all phone me and expect a free fix because I taught them. And

no, usually they still haven't bothered to do a backup.

 

Talk about weeping and gnashing of teeth. Actually I don't do that any

more - I just ask them if they have got a recent backup. If the answer is No

then I tell them I will try but I will charge them the full going rate.

 

So I totally know what you are saying Pegasus! Sigh!

 

Just HAD to rant a little there - thanks for patience.

 

--

Peter in New Zealand. (Email address is fake)

Collector of old cameras, tropical fish fancier, good coffee nutter, and

compulsive computer fiddler.