Re: [Error number: 0x80244016] Unable to Download Windows Updates

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

"Charlie Russel - MVP" wrote:

> ALL x64 Editions are SP1 level. This was the RTM level for x64 Edition. I

> have several Windows Server 2003 x64 Edition servers running, both Standard

> and Enterprise. They download updates just fine.

>

 

This is an old thread, but it's a new problem I've been chasing for over 2

months now.

 

Now that SP2 is available for XP x64, I'm not sure if the comments and

suggestions apply, so I'll re-ask:

I can't connect to the windows update service running as anything but

administrator. This has happened from out of the box - on a brand-new, clean

install from the XP OS CD, creating a user with admin priveleges (even before

adding video drivers, non-standard networking, etc, etc, etc) that user is

unable to connect to the update service.

 

There are a growing number of "collateral" issues that it would also be good

to get another POV on.

0) I can't validate using any WGA web validation tool, using any version of

IE6 (32, 64 bit) or Firefox (2.0.0.6 x32, x64, FF 3.0b). But every time I run

the manual validator, it works perfectly.

1) I can download updates perfectly if I enable the "download automatically"

setting, even logged on as the (only) non-Administrator user - so the BITS

seems to be working fine

2) MS Support gave some assistance that resulted in all "Windows Update"

links referring inexplicably to the MS Movie Codec installer. No, I'm not

smoking dope, this is real.

3) Somehow during the MS assist, my Defender X64 install "disappeared". I

installed, configured, and ran it the same day I installed XP last (December

1st, 2007), and 4 weeks later it's just... gone. Reinstalling it went OK,

except...

4) I now get error 0x80244016 (WIndows Defender is unable to install

updates) when I try to get the latest updates.

 

All this SOUNDS like it's a trojan or virus infection, but I'm reasonably

certain it's not. This exact same thing happened during the initial install

of x64 (from May 2007), and the exact same symptoms occurred "out of the box"

on this latest install - before I had even tried to connect to the network.

The rest of these symptoms have steadily grown more bizarre.

 

The MS support people have given up on helping, and I'm now reduced to

begging in the various forums. So I apologise if this should be posted

elsewhere.

 

I've been MSCE certified since NT 3.51 days, so generally I know what I'm

doing, but this OS has been just... bizarre.

 

Any suggestions, comments, would be most welcome.

 

--

Data is not Information; Information is not Knowledge; Knowledge is not

Wisdom.

[Guest Charlie Russel - MVP]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

if it will download updates when set to automatic, set it to download and

don't install. Then you can pick the ones you want. I have no idea why it

won't, but it would appear to me to be a reasonable solution to simply work

around the problem.

 

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

 

"PC Pete" <PCPete@discussions.microsoft.com> wrote in message

news:CB52ECFD-81DE-4446-AF87-4F1187D2392B@microsoft.com...

> "Charlie Russel - MVP" wrote:

>

>> ALL x64 Editions are SP1 level. This was the RTM level for x64 Edition. I

>> have several Windows Server 2003 x64 Edition servers running, both

>> Standard

>> and Enterprise. They download updates just fine.

>>

>

> This is an old thread, but it's a new problem I've been chasing for over 2

> months now.

>

> Now that SP2 is available for XP x64, I'm not sure if the comments and

> suggestions apply, so I'll re-ask:

> I can't connect to the windows update service running as anything but

> administrator. This has happened from out of the box - on a brand-new,

> clean

> install from the XP OS CD, creating a user with admin priveleges (even

> before

> adding video drivers, non-standard networking, etc, etc, etc) that user is

> unable to connect to the update service.

>

> There are a growing number of "collateral" issues that it would also be

> good

> to get another POV on.

> 0) I can't validate using any WGA web validation tool, using any version

> of

> IE6 (32, 64 bit) or Firefox (2.0.0.6 x32, x64, FF 3.0b). But every time I

> run

> the manual validator, it works perfectly.

> 1) I can download updates perfectly if I enable the "download

> automatically"

> setting, even logged on as the (only) non-Administrator user - so the BITS

> seems to be working fine

> 2) MS Support gave some assistance that resulted in all "Windows Update"

> links referring inexplicably to the MS Movie Codec installer. No, I'm not

> smoking dope, this is real.

> 3) Somehow during the MS assist, my Defender X64 install "disappeared". I

> installed, configured, and ran it the same day I installed XP last

> (December

> 1st, 2007), and 4 weeks later it's just... gone. Reinstalling it went OK,

> except...

> 4) I now get error 0x80244016 (WIndows Defender is unable to install

> updates) when I try to get the latest updates.

>

> All this SOUNDS like it's a trojan or virus infection, but I'm reasonably

> certain it's not. This exact same thing happened during the initial

> install

> of x64 (from May 2007), and the exact same symptoms occurred "out of the

> box"

> on this latest install - before I had even tried to connect to the

> network.

> The rest of these symptoms have steadily grown more bizarre.

>

> The MS support people have given up on helping, and I'm now reduced to

> begging in the various forums. So I apologise if this should be posted

> elsewhere.

>

> I've been MSCE certified since NT 3.51 days, so generally I know what I'm

> doing, but this OS has been just... bizarre.

>

> Any suggestions, comments, would be most welcome.

>

> --

> Data is not Information; Information is not Knowledge; Knowledge is not

> Wisdom.

>

>

>

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

Thanks for the suggestion, Charlie, that's a good suggestion, and it's what

I've been doing for 9 months.

 

But I would much prefer to solve the puzzle though. Especially since I still

can't seem to work around or find an answer to the Defender download error -

and that's really concerning, because the default update package is dated Jan

2006. (So "Defender" is actually a misnomer... maybe "Out Of Date And Not

Really Useful Network Snooping Software" would be more accurate).

 

I have a lot of live (customer) data on this system, and it's in use

(working) almost 24x7, so disconnecting from the Internet (which would

definitely negate the need for any firewall software,but which leaves me out

of touch with my customers) or shutting down and restarting every

night/morning (which stops my core business tools from working overnight)

isn't a good answer either.

 

I'm sure there's someone who's seen this kind of thing and has an answer(s),

I just can't find anyone to help solve the problem instead of working around

it.

 

"Charlie Russel - MVP" wrote:

> if it will download updates when set to automatic, set it to download and

> don't install. Then you can pick the ones you want. I have no idea why it

> won't, but it would appear to me to be a reasonable solution to simply work

> around the problem.

>

> --

> Charlie.

> http://msmvps.com/xperts64

> http://mvp.support.microsoft.com/profile/charlie.russel

>

>

> "PC Pete" <PCPete@discussions.microsoft.com> wrote in message

> news:CB52ECFD-81DE-4446-AF87-4F1187D2392B@microsoft.com...

> > "Charlie Russel - MVP" wrote:

> >

> >> ALL x64 Editions are SP1 level. This was the RTM level for x64 Edition. I

> >> have several Windows Server 2003 x64 Edition servers running, both

> >> Standard

> >> and Enterprise. They download updates just fine.

> >>

> >

> > This is an old thread, but it's a new problem I've been chasing for over 2

> > months now.

> >

> > Now that SP2 is available for XP x64, I'm not sure if the comments and

> > suggestions apply, so I'll re-ask:

> > I can't connect to the windows update service running as anything but

> > administrator. This has happened from out of the box - on a brand-new,

> > clean

> > install from the XP OS CD, creating a user with admin priveleges (even

> > before

> > adding video drivers, non-standard networking, etc, etc, etc) that user is

> > unable to connect to the update service.

> >

> > There are a growing number of "collateral" issues that it would also be

> > good

> > to get another POV on.

> > 0) I can't validate using any WGA web validation tool, using any version

> > of

> > IE6 (32, 64 bit) or Firefox (2.0.0.6 x32, x64, FF 3.0b). But every time I

> > run

> > the manual validator, it works perfectly.

> > 1) I can download updates perfectly if I enable the "download

> > automatically"

> > setting, even logged on as the (only) non-Administrator user - so the BITS

> > seems to be working fine

> > 2) MS Support gave some assistance that resulted in all "Windows Update"

> > links referring inexplicably to the MS Movie Codec installer. No, I'm not

> > smoking dope, this is real.

> > 3) Somehow during the MS assist, my Defender X64 install "disappeared". I

> > installed, configured, and ran it the same day I installed XP last

> > (December

> > 1st, 2007), and 4 weeks later it's just... gone. Reinstalling it went OK,

> > except...

> > 4) I now get error 0x80244016 (WIndows Defender is unable to install

> > updates) when I try to get the latest updates.

> >

> > All this SOUNDS like it's a trojan or virus infection, but I'm reasonably

> > certain it's not. This exact same thing happened during the initial

> > install

> > of x64 (from May 2007), and the exact same symptoms occurred "out of the

> > box"

> > on this latest install - before I had even tried to connect to the

> > network.

> > The rest of these symptoms have steadily grown more bizarre.

> >

> > The MS support people have given up on helping, and I'm now reduced to

> > begging in the various forums. So I apologise if this should be posted

> > elsewhere.

> >

> > I've been MSCE certified since NT 3.51 days, so generally I know what I'm

> > doing, but this OS has been just... bizarre.

> >

> > Any suggestions, comments, would be most welcome.

> >

> > --

> > Data is not Information; Information is not Knowledge; Knowledge is not

> > Wisdom.

> >

> >

> >

>

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

And just to be sure I've got the right page on the right hymnbook, I've applied ALL the MS suggested fixes, patches, registry mods, ACL lists, Security Profile settings, etc, etc. I've got so many KB articles relating to WGA and Update bugs, fixes, and patches in my bookmarks that it looks like a phone directory. (Except no-one picks up when you call these numbers, you just get a recorded message "Hi, I'm Kandi! RTFM or call the newsgroups, 'cause I don't know what x64 means, 'kay?").

 

Just for fun, I downloaded the MS Common Diagnostic Best Practises Analyser to see what it thought of the place, and it finds two critical problems : the IMS service status is undetermined, and the KDC service status  is undetermined. But try finding support or assistance for those services on MS? Ha! "Go Fish". (Maybe if I won Tattslotto and bought a MSDN subscription I could find out WTF they are, and WTF they do, and WhyTF they aren't working, but I don't, so I can't). The rest of the BPA results are the usual TLA "Danger Will Robinson, Danger" flags : LDAP client signing set to negotiate, domain controllers can access this host from the network, the system isn't configured to shut down on Security audit failures, that kind of thing.

 

This really has gone on for 7 months, and I really have been dumped by the MS support person with no followup or assistance, and no-one wearing a MS hat seems willing to investigate, let alone comment on the smallest of these issues. And from what I see when I look around these and other newsgroups, I'm not the only one suffering.

 

I really do hope that this big vacuum is the calm before the storm, 'cause if it's not, and nothing continues to happen they way it has for the last month, I'm going to stop being nice and stop being good-natured and just a fun guy to be around, and I'm going to stop being stupid and willing to help solve the problem, and instead I'm going to start insisting that I get some actual GD OS support.

[Guest John Barnes]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

Have you tried posting to the Windows updates group? Also, for update

problems, Microsoft provides free support and in my previous experience has

their best technicians to help (at least by email for me)

 

"PC Pete" <PC Pete@discussions.microsoft.com> wrote in message

news:28FDFDBF-5DD0-4AE9-9F5B-AFC400FF08A3@microsoft.com...

> Thanks for the suggestion, Charlie, that's a good suggestion, and it's

> what

> I've been doing for 9 months.

>

> But I would much prefer to solve the puzzle though. Especially since I

> still

> can't seem to work around or find an answer to the Defender download

> error -

> and that's really concerning, because the default update package is dated

> Jan

> 2006. (So "Defender" is actually a misnomer... maybe "Out Of Date And Not

> Really Useful Network Snooping Software" would be more accurate).

>

> I have a lot of live (customer) data on this system, and it's in use

> (working) almost 24x7, so disconnecting from the Internet (which would

> definitely negate the need for any firewall software,but which leaves me

> out

> of touch with my customers) or shutting down and restarting every

> night/morning (which stops my core business tools from working overnight)

> isn't a good answer either.

>

> I'm sure there's someone who's seen this kind of thing and has an

> answer(s),

> I just can't find anyone to help solve the problem instead of working

> around

> it.

>

> "Charlie Russel - MVP" wrote:

>

>> if it will download updates when set to automatic, set it to download and

>> don't install. Then you can pick the ones you want. I have no idea why it

>> won't, but it would appear to me to be a reasonable solution to simply

>> work

>> around the problem.

>>

>> --

>> Charlie.

>> http://msmvps.com/xperts64

>> http://mvp.support.microsoft.com/profile/charlie.russel

>>

>>

>> "PC Pete" <PCPete@discussions.microsoft.com> wrote in message

>> news:CB52ECFD-81DE-4446-AF87-4F1187D2392B@microsoft.com...

>> > "Charlie Russel - MVP" wrote:

>> >

>> >> ALL x64 Editions are SP1 level. This was the RTM level for x64

>> >> Edition. I

>> >> have several Windows Server 2003 x64 Edition servers running, both

>> >> Standard

>> >> and Enterprise. They download updates just fine.

>> >>

>> >

>> > This is an old thread, but it's a new problem I've been chasing for

>> > over 2

>> > months now.

>> >

>> > Now that SP2 is available for XP x64, I'm not sure if the comments and

>> > suggestions apply, so I'll re-ask:

>> > I can't connect to the windows update service running as anything but

>> > administrator. This has happened from out of the box - on a brand-new,

>> > clean

>> > install from the XP OS CD, creating a user with admin priveleges (even

>> > before

>> > adding video drivers, non-standard networking, etc, etc, etc) that user

>> > is

>> > unable to connect to the update service.

>> >

>> > There are a growing number of "collateral" issues that it would also be

>> > good

>> > to get another POV on.

>> > 0) I can't validate using any WGA web validation tool, using any

>> > version

>> > of

>> > IE6 (32, 64 bit) or Firefox (2.0.0.6 x32, x64, FF 3.0b). But every time

>> > I

>> > run

>> > the manual validator, it works perfectly.

>> > 1) I can download updates perfectly if I enable the "download

>> > automatically"

>> > setting, even logged on as the (only) non-Administrator user - so the

>> > BITS

>> > seems to be working fine

>> > 2) MS Support gave some assistance that resulted in all "Windows

>> > Update"

>> > links referring inexplicably to the MS Movie Codec installer. No, I'm

>> > not

>> > smoking dope, this is real.

>> > 3) Somehow during the MS assist, my Defender X64 install "disappeared".

>> > I

>> > installed, configured, and ran it the same day I installed XP last

>> > (December

>> > 1st, 2007), and 4 weeks later it's just... gone. Reinstalling it went

>> > OK,

>> > except...

>> > 4) I now get error 0x80244016 (WIndows Defender is unable to install

>> > updates) when I try to get the latest updates.

>> >

>> > All this SOUNDS like it's a trojan or virus infection, but I'm

>> > reasonably

>> > certain it's not. This exact same thing happened during the initial

>> > install

>> > of x64 (from May 2007), and the exact same symptoms occurred "out of

>> > the

>> > box"

>> > on this latest install - before I had even tried to connect to the

>> > network.

>> > The rest of these symptoms have steadily grown more bizarre.

>> >

>> > The MS support people have given up on helping, and I'm now reduced to

>> > begging in the various forums. So I apologise if this should be posted

>> > elsewhere.

>> >

>> > I've been MSCE certified since NT 3.51 days, so generally I know what

>> > I'm

>> > doing, but this OS has been just... bizarre.

>> >

>> > Any suggestions, comments, would be most welcome.

>> >

>> > --

>> > Data is not Information; Information is not Knowledge; Knowledge is not

>> > Wisdom.

>> >

>> >

>> >

>>

[Guest Colin Barnhorst]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

I have had good experience with the email help for WU as well. In fact I

have one working now on an issue trying to install SP1 RC on a Vista x86

installation on my test box. It doesn't matter whether your copy is retail,

OEM, MSDN, or TechNet when it comes to WU update issues. The WU team takes

them all.

 

"John Barnes" <jbarnes@email.net> wrote in message

news:Oo10NaUTIHA.5360@TK2MSFTNGP03.phx.gbl...

> Have you tried posting to the Windows updates group? Also, for update

> problems, Microsoft provides free support and in my previous experience

> has their best technicians to help (at least by email for me)

>

> "PC Pete" <PC Pete@discussions.microsoft.com> wrote in message

> news:28FDFDBF-5DD0-4AE9-9F5B-AFC400FF08A3@microsoft.com...

>> Thanks for the suggestion, Charlie, that's a good suggestion, and it's

>> what

>> I've been doing for 9 months.

>>

>> But I would much prefer to solve the puzzle though. Especially since I

>> still

>> can't seem to work around or find an answer to the Defender download

>> error -

>> and that's really concerning, because the default update package is dated

>> Jan

>> 2006. (So "Defender" is actually a misnomer... maybe "Out Of Date And Not

>> Really Useful Network Snooping Software" would be more accurate).

>>

>> I have a lot of live (customer) data on this system, and it's in use

>> (working) almost 24x7, so disconnecting from the Internet (which would

>> definitely negate the need for any firewall software,but which leaves me

>> out

>> of touch with my customers) or shutting down and restarting every

>> night/morning (which stops my core business tools from working overnight)

>> isn't a good answer either.

>>

>> I'm sure there's someone who's seen this kind of thing and has an

>> answer(s),

>> I just can't find anyone to help solve the problem instead of working

>> around

>> it.

>>

>> "Charlie Russel - MVP" wrote:

>>

>>> if it will download updates when set to automatic, set it to download

>>> and

>>> don't install. Then you can pick the ones you want. I have no idea why

>>> it

>>> won't, but it would appear to me to be a reasonable solution to simply

>>> work

>>> around the problem.

>>>

>>> --

>>> Charlie.

>>> http://msmvps.com/xperts64

>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>

>>>

>>> "PC Pete" <PCPete@discussions.microsoft.com> wrote in message

>>> news:CB52ECFD-81DE-4446-AF87-4F1187D2392B@microsoft.com...

>>> > "Charlie Russel - MVP" wrote:

>>> >

>>> >> ALL x64 Editions are SP1 level. This was the RTM level for x64

>>> >> Edition. I

>>> >> have several Windows Server 2003 x64 Edition servers running, both

>>> >> Standard

>>> >> and Enterprise. They download updates just fine.

>>> >>

>>> >

>>> > This is an old thread, but it's a new problem I've been chasing for

>>> > over 2

>>> > months now.

>>> >

>>> > Now that SP2 is available for XP x64, I'm not sure if the comments and

>>> > suggestions apply, so I'll re-ask:

>>> > I can't connect to the windows update service running as anything but

>>> > administrator. This has happened from out of the box - on a brand-new,

>>> > clean

>>> > install from the XP OS CD, creating a user with admin priveleges (even

>>> > before

>>> > adding video drivers, non-standard networking, etc, etc, etc) that

>>> > user is

>>> > unable to connect to the update service.

>>> >

>>> > There are a growing number of "collateral" issues that it would also

>>> > be

>>> > good

>>> > to get another POV on.

>>> > 0) I can't validate using any WGA web validation tool, using any

>>> > version

>>> > of

>>> > IE6 (32, 64 bit) or Firefox (2.0.0.6 x32, x64, FF 3.0b). But every

>>> > time I

>>> > run

>>> > the manual validator, it works perfectly.

>>> > 1) I can download updates perfectly if I enable the "download

>>> > automatically"

>>> > setting, even logged on as the (only) non-Administrator user - so the

>>> > BITS

>>> > seems to be working fine

>>> > 2) MS Support gave some assistance that resulted in all "Windows

>>> > Update"

>>> > links referring inexplicably to the MS Movie Codec installer. No, I'm

>>> > not

>>> > smoking dope, this is real.

>>> > 3) Somehow during the MS assist, my Defender X64 install

>>> > "disappeared". I

>>> > installed, configured, and ran it the same day I installed XP last

>>> > (December

>>> > 1st, 2007), and 4 weeks later it's just... gone. Reinstalling it went

>>> > OK,

>>> > except...

>>> > 4) I now get error 0x80244016 (WIndows Defender is unable to install

>>> > updates) when I try to get the latest updates.

>>> >

>>> > All this SOUNDS like it's a trojan or virus infection, but I'm

>>> > reasonably

>>> > certain it's not. This exact same thing happened during the initial

>>> > install

>>> > of x64 (from May 2007), and the exact same symptoms occurred "out of

>>> > the

>>> > box"

>>> > on this latest install - before I had even tried to connect to the

>>> > network.

>>> > The rest of these symptoms have steadily grown more bizarre.

>>> >

>>> > The MS support people have given up on helping, and I'm now reduced to

>>> > begging in the various forums. So I apologise if this should be posted

>>> > elsewhere.

>>> >

>>> > I've been MSCE certified since NT 3.51 days, so generally I know what

>>> > I'm

>>> > doing, but this OS has been just... bizarre.

>>> >

>>> > Any suggestions, comments, would be most welcome.

>>> >

>>> > --

>>> > Data is not Information; Information is not Knowledge; Knowledge is

>>> > not

>>> > Wisdom.

>>> >

>>> >

>>> >

>>>

>

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

Thanks for the suggestions, everyone!

 

Yes, I've posted to the WU group who ionformed me that because it's also

a WGA problem, I need work with the WGA group, the WGA folks I got in

contact with suggested that it was an IE problem, the IE people thought

it was a Windows Security problem, and the last MS Support engineer

informed me just before he cut me off that it was a Professional Server

group issue, not a WU/WGA/IE/security problem.

 

Pick a number, any number! At this stage, I wouldn't mind if it was a

PEBKAC problem, at least then the issue could be resolved and I could

get the system working as advertised. That's what's grinding my corn

about all this : hot-potato-ing instead of ownership.

 

Colin Barnhorst wrote:

> I have had good experience with the email help for WU as well. In

> fact I have one working now on an issue trying to install SP1 RC on a

> Vista x86 installation on my test box. It doesn't matter whether your

> copy is retail, OEM, MSDN, or TechNet when it comes to WU update

> issues. The WU team takes them all.

>

> "John Barnes" <jbarnes@email.net> wrote in message

> news:Oo10NaUTIHA.5360@TK2MSFTNGP03.phx.gbl...

>> Have you tried posting to the Windows updates group? Also, for

>> update problems, Microsoft provides free support and in my previous

>> experience has their best technicians to help (at least by email for me)

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

John, I found the same thing - the guy I got was experienced, he thought

outside the square, he explained why he wanted me to try certain things

a certain way, and he listened to my replies and thought about the

results - but then he redirected me to 'call New Zealand, it's a

professional support issue', and blocked my email address. Up until that

point, I thought we had a chance of fixing the problem!

 

I'm sure it's not the engineer's fault, he's obviously working to a set

of rules. I was in international PC/Server support for 11 years, so I

know how difficult it can be to take ownership when your manager is

hassling you every week to get your backlog down. But then, my managers

hated me because I didn't then - and don't now - work that way.

Customers loved it, but they didn't participate in PE sessions. So I can

understand his perspective on a problem that wasn't getting solved. I

don't agree with it, but I understand it.

 

John Barnes wrote:

> Have you tried posting to the Windows updates group? Also, for update

> problems, Microsoft provides free support and in my previous

> experience has their best technicians to help (at least by email for me)

>

> "PC Pete" <PC Pete@discussions.microsoft.com> wrote in message

> news:28FDFDBF-5DD0-4AE9-9F5B-AFC400FF08A3@microsoft.com...

>> Thanks for the suggestion, Charlie, that's a good suggestion, and

>> it's what

>> I've been doing for 9 months.

>>

>> But I would much prefer to solve the puzzle though. Especially since

>> I still

>> can't seem to work around or find an answer to the Defender download

>> error -

>> and that's really concerning, because the default update package is

>> dated Jan

>> 2006. (So "Defender" is actually a misnomer... maybe "Out Of Date And

>> Not

>> Really Useful Network Snooping Software" would be more accurate).

>>

>> I have a lot of live (customer) data on this system, and it's in use

>> (working) almost 24x7, so disconnecting from the Internet (which would

>> definitely negate the need for any firewall software,but which leaves

>> me out

>> of touch with my customers) or shutting down and restarting every

>> night/morning (which stops my core business tools from working

>> overnight)

>> isn't a good answer either.

>>

>> I'm sure there's someone who's seen this kind of thing and has an

>> answer(s),

>> I just can't find anyone to help solve the problem instead of working

>> around

>> it.

>>

>> "Charlie Russel - MVP" wrote:

>>

>>> if it will download updates when set to automatic, set it to

>>> download and

>>> don't install. Then you can pick the ones you want. I have no idea

>>> why it

>>> won't, but it would appear to me to be a reasonable solution to

>>> simply work

>>> around the problem.

>>>

>>> --

>>> Charlie.

>>> http://msmvps.com/xperts64

>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>

>>>

>>> "PC Pete" <PCPete@discussions.microsoft.com> wrote in message

>>> news:CB52ECFD-81DE-4446-AF87-4F1187D2392B@microsoft.com...

>>> > "Charlie Russel - MVP" wrote:

>>> >

>>> >> ALL x64 Editions are SP1 level. This was the RTM level for x64 >>

>>> Edition. I

>>> >> have several Windows Server 2003 x64 Edition servers running, both

>>> >> Standard

>>> >> and Enterprise. They download updates just fine.

>>> >>

>>> >

>>> > This is an old thread, but it's a new problem I've been chasing

>>> for > over 2

>>> > months now.

>>> >

>>> > Now that SP2 is available for XP x64, I'm not sure if the comments

>>> and

>>> > suggestions apply, so I'll re-ask:

>>> > I can't connect to the windows update service running as anything but

>>> > administrator. This has happened from out of the box - on a

>>> brand-new,

>>> > clean

>>> > install from the XP OS CD, creating a user with admin priveleges

>>> (even

>>> > before

>>> > adding video drivers, non-standard networking, etc, etc, etc) that

>>> user > is

>>> > unable to connect to the update service.

>>> >

>>> > There are a growing number of "collateral" issues that it would

>>> also be

>>> > good

>>> > to get another POV on.

>>> > 0) I can't validate using any WGA web validation tool, using any >

>>> version

>>> > of

>>> > IE6 (32, 64 bit) or Firefox (2.0.0.6 x32, x64, FF 3.0b). But every

>>> time > I

>>> > run

>>> > the manual validator, it works perfectly.

>>> > 1) I can download updates perfectly if I enable the "download

>>> > automatically"

>>> > setting, even logged on as the (only) non-Administrator user - so

>>> the > BITS

>>> > seems to be working fine

>>> > 2) MS Support gave some assistance that resulted in all "Windows >

>>> Update"

>>> > links referring inexplicably to the MS Movie Codec installer. No,

>>> I'm > not

>>> > smoking dope, this is real.

>>> > 3) Somehow during the MS assist, my Defender X64 install

>>> "disappeared". > I

>>> > installed, configured, and ran it the same day I installed XP last

>>> > (December

>>> > 1st, 2007), and 4 weeks later it's just... gone. Reinstalling it

>>> went > OK,

>>> > except...

>>> > 4) I now get error 0x80244016 (WIndows Defender is unable to install

>>> > updates) when I try to get the latest updates.

>>> >

>>> > All this SOUNDS like it's a trojan or virus infection, but I'm >

>>> reasonably

>>> > certain it's not. This exact same thing happened during the initial

>>> > install

>>> > of x64 (from May 2007), and the exact same symptoms occurred "out

>>> of > the

>>> > box"

>>> > on this latest install - before I had even tried to connect to the

>>> > network.

>>> > The rest of these symptoms have steadily grown more bizarre.

>>> >

>>> > The MS support people have given up on helping, and I'm now

>>> reduced to

>>> > begging in the various forums. So I apologise if this should be

>>> posted

>>> > elsewhere.

>>> >

>>> > I've been MSCE certified since NT 3.51 days, so generally I know

>>> what > I'm

>>> > doing, but this OS has been just... bizarre.

>>> >

>>> > Any suggestions, comments, would be most welcome.

>>> >

>>> > -- > Data is not Information; Information is not Knowledge;

>>> Knowledge is not

>>> > Wisdom.

>>> >

>>> >

>>> >

>>>

>

[Guest Robert Aldwinckle]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

"John Barnes" <jbarnes@email.net> wrote in message news:Oo10NaUTIHA.5360@TK2MSFTNGP03.phx.gbl...

> Have you tried posting to the Windows updates group?

 

 

Which newsgroup are you posting from? ; )

 

Doesn't Windows Mail show the cross-post list? <EG>

 

Yikes! Apparently I was resonsible for this melange... <blush/>

 

http://technet2.microsoft.com/windowsserver/en/library/061d0423-f7f1-401e-9ef7-b7d02cd50b7a1033.mspx?mfr=true

 

 

So far, nobody appears to have taken up any of my suggestions for

capturing diagnostics for this code. I suspect it may be bogus and not even

the context of the code in the logs may reveal much...

 

 

FYI

 

Robert

(still in WU <w>)

---

 

> Also, for update

> problems, Microsoft provides free support and in my previous experience has

> their best technicians to help (at least by email for me)

>

> "PC Pete" <PC Pete@discussions.microsoft.com> wrote in message

> news:28FDFDBF-5DD0-4AE9-9F5B-AFC400FF08A3@microsoft.com...

>> Thanks for the suggestion, Charlie, that's a good suggestion, and it's

>> what

>> I've been doing for 9 months.

>>

>> But I would much prefer to solve the puzzle though. Especially since I

>> still

>> can't seem to work around or find an answer to the Defender download

>> error -

>> and that's really concerning, because the default update package is dated

>> Jan

>> 2006. (So "Defender" is actually a misnomer... maybe "Out Of Date And Not

>> Really Useful Network Snooping Software" would be more accurate).

>>

>> I have a lot of live (customer) data on this system, and it's in use

>> (working) almost 24x7, so disconnecting from the Internet (which would

>> definitely negate the need for any firewall software,but which leaves me

>> out

>> of touch with my customers) or shutting down and restarting every

>> night/morning (which stops my core business tools from working overnight)

>> isn't a good answer either.

>>

>> I'm sure there's someone who's seen this kind of thing and has an

>> answer(s),

>> I just can't find anyone to help solve the problem instead of working

>> around

>> it.

>>

>> "Charlie Russel - MVP" wrote:

>>

>>> if it will download updates when set to automatic, set it to download and

>>> don't install. Then you can pick the ones you want. I have no idea why it

>>> won't, but it would appear to me to be a reasonable solution to simply

>>> work

>>> around the problem.

>>>

>>> --

>>> Charlie.

>>> http://msmvps.com/xperts64

>>> http://mvp.support.microsoft.com/profile/charlie.russel

>>>

>>>

>>> "PC Pete" <PCPete@discussions.microsoft.com> wrote in message

>>> news:CB52ECFD-81DE-4446-AF87-4F1187D2392B@microsoft.com...

>>> > "Charlie Russel - MVP" wrote:

>>> >

>>> >> ALL x64 Editions are SP1 level. This was the RTM level for x64

>>> >> Edition. I

>>> >> have several Windows Server 2003 x64 Edition servers running, both

>>> >> Standard

>>> >> and Enterprise. They download updates just fine.

>>> >>

>>> >

>>> > This is an old thread, but it's a new problem I've been chasing for

>>> > over 2

>>> > months now.

>>> >

>>> > Now that SP2 is available for XP x64, I'm not sure if the comments and

>>> > suggestions apply, so I'll re-ask:

>>> > I can't connect to the windows update service running as anything but

>>> > administrator. This has happened from out of the box - on a brand-new,

>>> > clean

>>> > install from the XP OS CD, creating a user with admin priveleges (even

>>> > before

>>> > adding video drivers, non-standard networking, etc, etc, etc) that user

>>> > is

>>> > unable to connect to the update service.

>>> >

>>> > There are a growing number of "collateral" issues that it would also be

>>> > good

>>> > to get another POV on.

>>> > 0) I can't validate using any WGA web validation tool, using any

>>> > version

>>> > of

>>> > IE6 (32, 64 bit) or Firefox (2.0.0.6 x32, x64, FF 3.0b). But every time

>>> > I

>>> > run

>>> > the manual validator, it works perfectly.

>>> > 1) I can download updates perfectly if I enable the "download

>>> > automatically"

>>> > setting, even logged on as the (only) non-Administrator user - so the

>>> > BITS

>>> > seems to be working fine

>>> > 2) MS Support gave some assistance that resulted in all "Windows

>>> > Update"

>>> > links referring inexplicably to the MS Movie Codec installer. No, I'm

>>> > not

>>> > smoking dope, this is real.

>>> > 3) Somehow during the MS assist, my Defender X64 install "disappeared".

>>> > I

>>> > installed, configured, and ran it the same day I installed XP last

>>> > (December

>>> > 1st, 2007), and 4 weeks later it's just... gone. Reinstalling it went

>>> > OK,

>>> > except...

>>> > 4) I now get error 0x80244016 (WIndows Defender is unable to install

>>> > updates) when I try to get the latest updates.

>>> >

>>> > All this SOUNDS like it's a trojan or virus infection, but I'm

>>> > reasonably

>>> > certain it's not. This exact same thing happened during the initial

>>> > install

>>> > of x64 (from May 2007), and the exact same symptoms occurred "out of

>>> > the

>>> > box"

>>> > on this latest install - before I had even tried to connect to the

>>> > network.

>>> > The rest of these symptoms have steadily grown more bizarre.

>>> >

>>> > The MS support people have given up on helping, and I'm now reduced to

>>> > begging in the various forums. So I apologise if this should be posted

>>> > elsewhere.

>>> >

>>> > I've been MSCE certified since NT 3.51 days, so generally I know what

>>> > I'm

>>> > doing, but this OS has been just... bizarre.

>>> >

>>> > Any suggestions, comments, would be most welcome.

>>> >

>>> > --

>>> > Data is not Information; Information is not Knowledge; Knowledge is not

>>> > Wisdom.

>>> >

>>> >

>>> >

>>>

>

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

I've had a bit of time to examine some other update issues on this

newsgroup and compare and contrast with what I see on this system.

 

The first thing I noticed is, the day I installed this system (December

1, 2007) the windowsupdate.log shows an 0x800401f3 error, followed by a

number of identical version mismatch errors, which I assume is a) normal

and b) taken care of by the following update, since they don't appear again.

 

But later in that same initial session, I start seeing strange

0x80070020 errors like :

2007-12-01 10:44:25:897 1980 8e8 Setup WARNING: Could not

move C:\WINDOWS\SysWow64\wuapi.dll to

C:\WINDOWS\SysWow64\wuapi.dll.wusetup.1728140.bak due to 0x80070020

 

- which is an error I haven't seen show up or reported on this system

before I went looking for it, but it is found in the newsgroup. None of

the suggestions in the threads helped, though. And the log file seems to

contain a lot of those error types.

 

The MS support guy didn't ever ask for any of the update log

information, I'm not sure why. If anyone thinks the log may be useful,

I'm happy to provide any requested sections or look for anything in

particular.

 

I'm starting to think this may be related to an ACL corruption problem,

since I'm also seeing strange problems (as listed earlier) with

"invisible" exe, msc, and cpl files. Most links in my "Administrative

Tools" folder/menu go to the wrong application - so I click on "Computer

Management" and I get the event viewer, and so on. Which sounds like an

underlying process is either screwing with the link files, or there's a

more fundamental integrity issue in the filesystem. But then, why only

msc and exes in the %systemroot% and %windir% folders?

 

The steps I've taken so far from the start:

1) Downloaded and installed the latest update agent executable and run

it as C:\WindowsUpdateAgent30-x86.exe /wuforce

2) NET stop WuAuServ, rename SoftwareDistribution, net start WuAuServ.

3) All steps in KB316524 (all methods followed in order, from #1 to #6,

without changing the results.

4) at that stage I reinstalled the system after seeing the link

redirection problems, and I tried installing the KB912945 activex plugin

fix to help with the Validation issues, but that was corrupt and caused

some significant system problems. I raised this as a support issue

#SRX1050666314ID, which as yet has not been resolved as far as I can tell.

5) Since then, I've also tried to see if the following articles could

address some or part of the problem:

- KB316524

- KB914226

- KB836948

- KB896224

- KB931852

- KB942967

- KB910359

- KB836941

- KB900936

- KB319585

- KB836930

- KB883280

... and that's all I can find in my history and MS exchanges.

 

If anyone can help, I'd appreciate it.

[Guest Robert Aldwinckle]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

"PC Pete" <PCPete@audiography.com.au> wrote in message

news:OQy110lUIHA.3676@TK2MSFTNGP06.phx.gbl...

> I've had a bit of time to examine some other update issues on this

> newsgroup and compare and contrast with what I see on this system.

>

> The first thing I noticed is, the day I installed this system (December

> 1, 2007) the windowsupdate.log shows an 0x800401f3 error, followed by a

> number of identical version mismatch errors, which I assume is a) normal

> and b) taken care of by the following update, since they don't appear again.

>

> But later in that same initial session, I start seeing strange

> 0x80070020 errors like :

> 2007-12-01 10:44:25:897 1980 8e8 Setup WARNING: Could not

> move C:\WINDOWS\SysWow64\wuapi.dll to

> C:\WINDOWS\SysWow64\wuapi.dll.wusetup.1728140.bak due to 0x80070020

 

 

<cmd_output OS="XPsp2">

F:\>set /a c = 0x20

32

F:\>net helpmsg %c%

 

The process cannot access the file because it is being used by another process.

</cmd_output>

 

Was a boot required after that? Check in the Event log for a reference

to that module. Also, verbose logging usually identifies the source of

the conflict, which you could still check if you had that enabled.

 

Alternatively you could have been inspecting the registry value

PendingFileRenameOperations and finding exactly how such events

were being resolved. Another action which would have to have been

taken at the time of error is using Process Explorer to see how a module

was being used.

 

>

> - which is an error I haven't seen show up or reported on this system

> before I went looking for it, but it is found in the newsgroup. None of

> the suggestions in the threads helped, though. And the log file seems to

> contain a lot of those error types.

 

....

[Guest MowGreen [MVP]]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

> But later in that same initial session, I start seeing strange 0x80070020 errors like :

> 2007-12-01 10:44:25:897 1980 8e8 Setup WARNING: Could not move

> C:\WINDOWS\SysWow64\wuapi.dll to C:\WINDOWS\SysWow64\wuapi.dll.wusetup.1728140.bak due to

> 0x80070020

 

Is Spybot installed and is TeaTimer Enabled ? The above entry has been

associated with that scenario as TeaTimer is 'guarding' against .dll

changes.

 

 

MowGreen [MVP 2003-2008]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

 

PC Pete wrote:

> I've had a bit of time to examine some other update issues on this

> newsgroup and compare and contrast with what I see on this system.

>

> The first thing I noticed is, the day I installed this system (December

> 1, 2007) the windowsupdate.log shows an 0x800401f3 error, followed by a

> number of identical version mismatch errors, which I assume is a) normal

> and b) taken care of by the following update, since they don't appear

> again.

>

> But later in that same initial session, I start seeing strange

> 0x80070020 errors like :

> 2007-12-01 10:44:25:897 1980 8e8 Setup WARNING: Could not

> move C:\WINDOWS\SysWow64\wuapi.dll to

> C:\WINDOWS\SysWow64\wuapi.dll.wusetup.1728140.bak due to 0x80070020

>

> - which is an error I haven't seen show up or reported on this system

> before I went looking for it, but it is found in the newsgroup. None of

> the suggestions in the threads helped, though. And the log file seems to

> contain a lot of those error types.

>

> The MS support guy didn't ever ask for any of the update log

> information, I'm not sure why. If anyone thinks the log may be useful,

> I'm happy to provide any requested sections or look for anything in

> particular.

>

> I'm starting to think this may be related to an ACL corruption problem,

> since I'm also seeing strange problems (as listed earlier) with

> "invisible" exe, msc, and cpl files. Most links in my "Administrative

> Tools" folder/menu go to the wrong application - so I click on "Computer

> Management" and I get the event viewer, and so on. Which sounds like an

> underlying process is either screwing with the link files, or there's a

> more fundamental integrity issue in the filesystem. But then, why only

> msc and exes in the %systemroot% and %windir% folders?

>

> The steps I've taken so far from the start:

> 1) Downloaded and installed the latest update agent executable and run

> it as C:\WindowsUpdateAgent30-x86.exe /wuforce

> 2) NET stop WuAuServ, rename SoftwareDistribution, net start WuAuServ.

> 3) All steps in KB316524 (all methods followed in order, from #1 to #6,

> without changing the results.

> 4) at that stage I reinstalled the system after seeing the link

> redirection problems, and I tried installing the KB912945 activex plugin

> fix to help with the Validation issues, but that was corrupt and caused

> some significant system problems. I raised this as a support issue

> #SRX1050666314ID, which as yet has not been resolved as far as I can tell.

> 5) Since then, I've also tried to see if the following articles could

> address some or part of the problem:

> - KB316524

> - KB914226

> - KB836948

> - KB896224

> - KB931852

> - KB942967

> - KB910359

> - KB836941

> - KB900936

> - KB319585

> - KB836930

> - KB883280

> .. and that's all I can find in my history and MS exchanges.

>

> If anyone can help, I'd appreciate it.

>

>

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

My apologies for the late response, I didn't realise how widely I'd

cross-posted.

 

Robert Aldwinckle wrote:

>

> <cmd_output OS="XPsp2">

> F:\>set /a c = 0x20

> 32

> F:\>net helpmsg %c%

>

> The process cannot access the file because it is being used by another process.

> </cmd_output>

>

>

Thanks Robert, that's a good shortcut to know. I assume it can be used

on all 0x8000xxxx messages? I'll keep that one, for sure!

> Was a boot required after that? Check in the Event log for a reference

> to that module. Also, verbose logging usually identifies the source of

> the conflict, which you could still check if you had that enabled.

>

Robert, that was taken from the log during the very first login on the

new system. A reboot_was_ required after the 70+ updates were installed.

 

Although I set the event log size to 8Mb at the time, I no longer have

any system events earlier than Dec 9th. I do still have

application,security, and ACE event logs, but they don't seem to show

any problems or errors. The Application log shows most of the

application-type updates (NET framework, etc) being installed and

started OK, the only "errors" listed are for attempts to run more than

one setup at the time the updates were installing (Winzip, AMD Dual core

optimizer), and the "warnings" are things like IIS not installed or

started, which I don't *think* are relevant (but please correct me if

I'm wrong).

> Alternatively you could have been inspecting the registry value

> PendingFileRenameOperations and finding exactly how such events

> were being resolved. Another action which would have to have been

> taken at the time of error is using Process Explorer to see how a module

> was being used.

>

Yeah, looking back I guess I could have, if I'd installed Process

explorer during the initial login before downloading the MS updates. And

although I'd been having problems, I didn't know there were problems at

the time, because I hadn't yet created the second user account, I

generally don't do that until I'm sure I've got all the current updates

first. So there were no error messages or problems, I got clean install

update messages all the way along, so I didn't think to try and

troubleshoot anything at that point. The first I knew of the problem was

the 4th time I logged in, after rebooting the first time, adding a new

user account, logging out, and logging in as that user to begin

installing my apps and drivers, including Proc Exp.

 

With hindsight, and given the length of time I'd been trying to find a

resolution, it would have been great to have some expertise helping me

figure out what to watch and what modules, file operations, and so on,

to keep an eye on. But I didn't. I was flying blind here to some extent

- although I'd logged a support call 2 days before the rebuild, I hadn't

heard anything, so I assumed it was lost in the cracks, so I tried to do

it myself. By the time the MS support chap was online, it was 2 days

after the rebuild.

 

Again, with the perfect crystal clarity of hindsight, I should have at

least done a second clean rebuild with some guidance from the MS guy at

the time, before I installed all my core apps and started running my

business again, but I didn't have the luxury of waiting.

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

MowGreen [MVP] wrote:

> Is Spybot installed and is TeaTimer Enabled ? The above entry has been

> associated with that scenario as TeaTimer is 'guarding' against .dll

> changes.

>

No, I don't have Spybot or Tea Timer. So far, I haven't needed them, but

I'll bear that in mind.

As far as I can tell, I haven't installed any kind of registry or file

monitoring processes. I have a firewall (sort of), and I keep a close

watch on my network activity and processes and filesystem. So far so

good! (Famous last words, I know).

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

Any ideas folks?

 

I'm not getting anywhere fast - maybe the question is too hard?

 

 

PC Pete wrote:

> MowGreen [MVP] wrote:

>> Is Spybot installed and is TeaTimer Enabled ? The above entry has

>> been associated with that scenario as TeaTimer is 'guarding' against

>> .dll changes.

>>

> No, I don't have Spybot or Tea Timer. So far, I haven't needed them,

> but I'll bear that in mind.

> As far as I can tell, I haven't installed any kind of registry or file

> monitoring processes. I have a firewall (sort of), and I keep a close

> watch on my network activity and processes and filesystem. So far so

> good! (Famous last words, I know).

[Guest Theo]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

A great source of information for troubleshooting is

http://www.microsoft.com and entering your error code in the search

box. Doing this I found the following:

 

0x80244016

WU_E_PT_

 

HTTP_STATUS_BAD_REQUEST

Http status 400 - invalid syntax.

 

at:

http://technet2.microsoft.com/windowsserver/en/library/0700bf14-01b0-4d47-abae-e77345ca974f1033.mspx?mfr=true

 

I think "invalid syntax" might imply corruption of data

somewhere in the transmit or receive pipeline.

 

 

PC Pete wrote:

> Any ideas folks?

>

> I'm not getting anywhere fast - maybe the question is too hard?

>

>

> PC Pete wrote:

>> MowGreen [MVP] wrote:

>>> Is Spybot installed and is TeaTimer Enabled ? The above entry has

>>> been associated with that scenario as TeaTimer is 'guarding' against

>>> .dll changes.

>>>

>> No, I don't have Spybot or Tea Timer. So far, I haven't needed them,

>> but I'll bear that in mind.

>> As far as I can tell, I haven't installed any kind of registry or file

>> monitoring processes. I have a firewall (sort of), and I keep a close

>> watch on my network activity and processes and filesystem. So far so

>> good! (Famous last words, I know).

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

 

 

Theo wrote:

> A great source of information for troubleshooting is http://www.microsoft.com

> and entering your error code in the search box. Doing this I found

> the following:

>

> 0x80244016

> WU_E_PT_

>

> HTTP_STATUS_BAD_REQUEST

> Http status 400 - invalid syntax.

>

> at:

> http://technet2.microsoft.com/windowsserver/en/library/0700bf14-01b0-4d47-abae-e77345ca974f1033.mspx?mfr=true

>

>

> I think "invalid syntax" might imply corruption of data somewhere in

> the transmit or receive pipeline.

>

>

That's another good reference, but unfortunately I'm not getting any

kind of visible error indicator anywhere (not even embedded in the html

source for the "administrators only" page), and the updates work fine

while I'm logged in as myself if I allow them to download and prompt. So

I know beyond any doubt that it's not a link/protocol problem at that level.

 

The workaround (download updates in the background) works, but the

problem (wherever it lies in reality) still exists. It would be nice to

be able to at least identify the culprit, that way I'd be happy to work

with MS to sort out the problem.

 

If I'd bought a new car and the car company told me I couldn't open the

car doors because they didn't work for some reason, but instead I have

to get in and out of this one car using the windows, and that they

didn't know why the doors didn't work in this car, and they weren't able

to fix them because everybody else's car worked fine, I'd be in a

similar predicament to where I am now.

 

And the thing with the wupdate.exe link being broken by the Updater v3

installer is probably just as significant. But I can't explain that

behaviour without generating questions that need answers like "you have

a trojan running on your system" or "your system is fundamentally

broken, nothing should be working". I know I don't have a trojan or

other infection, and apart from this bug my system works fine, so why

such a fundamental part of windows is broken and seems to be unfixable

by MS is inexplicable to me. That's why I'm asking here...

 

I just noticed that it's now officially 5 calendar months since I

reported the bug to MS originally and it's still not fixed. Happy 5th

bug anniversary!

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

Hmm. 7 months without a fix or a clue. Wow I'm so glad I got XP x64.

Just makes me feel so warm and fuzzy.

Thanks to everyone who tried, but right now, I'm starting to seriously

regret the move to a 64-bit OS.

 

I actually have found a fix - or actually, a workaround. See the last

line of this message to find the fix.

 

I know from reading the newsgroup that I'm luckier than some, I found

drivers for my scanner, printer, RAID controller, and video card, but of

course there's no support whatsoever for any of the mainstream 32-bit

apps. Preparations be damned, when I asked before the upgrade, all I got

were qualified "yes"es, now all I get is unqualified "not supported".

That INCLUDES Microsoft, Adobe, Canon, Epson, Nero, Nokia, Ericcsson,

HP, and more. The only good news is that ATI still support 64-bit OSes,

(albeit with some caveats like "don't expect it to work", or "only

tested on Vista64"), so I can see my system very clearly - the only

problem is, it's doing less than half the work my P4 used to do, in more

than 4 times the time! That's not a system critique, by the way, it's an

OS support and driver critique.

 

In fact, the ONLY serious development I'm seeing at all on the 64-bit

horizon are the community-supported builds of things like Firefox and

Thunderbird. But Adobe Audition? Bzzzt. Premiere Pro? Bzzzzt. Windows

Update? Bzzzzt.

 

I'm seriously considering Linux. Microsoft Windows XP Professional x64

Edition has slowly but surely crippled my business to the point where I

need to cut my losses on this $10k "upgrade".

 

Disappointed? Yep. Frustrated? Yep. Avoidable? Yep. Workarounds? Yep :

Don't install, use, or attempt to run a business using Microsoft Windows

XP Professional x64 Edition. Period.

 

In case you think I'm kidding, here's a clue : I'm using Microsoft

Windows XP Professional x64 Edition to run MS Virtual PC 2007 to run my

business from a virtual machine running Windows XP Professional 32-bit

edition.

So what if I can't edit my data files? I'll carve them into sub-4G

chunks, like I did on my P4.

So what if I don't have surround sound? My sound editing suite shows me

where the transients are, I can do it visually.

So what if I can't burn to "standard" (Sony and Pioneer ATAPI) CD/DVD

devices? The VM burning mechanism works.

So what if I have no USB devices available in VM? I only need to use a

keyboard and mouse to work.

But now all of a sudden, in the virtual machine, I have Windows Updates

working properly (for the VM only, of course).

 

PC Pete wrote:

> Any ideas folks?

>

> I'm not getting anywhere fast - maybe the question is too hard?

>

>

> PC Pete wrote:

>> MowGreen [MVP] wrote:

>>> Is Spybot installed and is TeaTimer Enabled ? The above entry has

>>> been associated with that scenario as TeaTimer is 'guarding' against

>>> .dll changes.

>>>

>> No, I don't have Spybot or Tea Timer. So far, I haven't needed them,

>> but I'll bear that in mind.

>> As far as I can tell, I haven't installed any kind of registry or

>> file monitoring processes. I have a firewall (sort of), and I keep a

>> close watch on my network activity and processes and filesystem. So

>> far so good! (Famous last words, I know).

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

Sorry, I forgot, Pinball still works, so it's not a total loss.

My apologies for posting the x64 castigation in the updates newsgroup...

I'll remember to cross post next time too.

 

PC Pete wrote:

> Hmm. 7 months without a fix or a clue. Wow I'm so glad I got XP x64.

> Just makes me feel so warm and fuzzy.

> Thanks to everyone who tried, but right now, I'm starting to seriously

> regret the move to a 64-bit OS.

>

> I actually have found a fix - or actually, a workaround. See the last

> line of this message to find the fix.

>

> I know from reading the newsgroup that I'm luckier than some, I found

> drivers for my scanner, printer, RAID controller, and video card, but

> of course there's no support whatsoever for any of the mainstream

> 32-bit apps. Preparations be damned, when I asked before the upgrade,

> all I got were qualified "yes"es, now all I get is unqualified "not

> supported". That INCLUDES Microsoft, Adobe, Canon, Epson, Nero, Nokia,

> Ericcsson, HP, and more. The only good news is that ATI still support

> 64-bit OSes, (albeit with some caveats like "don't expect it to work",

> or "only tested on Vista64"), so I can see my system very clearly -

> the only problem is, it's doing less than half the work my P4 used to

> do, in more than 4 times the time! That's not a system critique, by

> the way, it's an OS support and driver critique.

>

> In fact, the ONLY serious development I'm seeing at all on the 64-bit

> horizon are the community-supported builds of things like Firefox and

> Thunderbird. But Adobe Audition? Bzzzt. Premiere Pro? Bzzzzt. Windows

> Update? Bzzzzt.

>

> I'm seriously considering Linux. Microsoft Windows XP Professional

> x64 Edition has slowly but surely crippled my business to the point

> where I need to cut my losses on this $10k "upgrade".

>

> Disappointed? Yep. Frustrated? Yep. Avoidable? Yep. Workarounds? Yep :

> Don't install, use, or attempt to run a business using Microsoft

> Windows XP Professional x64 Edition. Period.

>

> In case you think I'm kidding, here's a clue : I'm using Microsoft

> Windows XP Professional x64 Edition to run MS Virtual PC 2007 to run

> my business from a virtual machine running Windows XP Professional

> 32-bit edition.

> So what if I can't edit my data files? I'll carve them into sub-4G

> chunks, like I did on my P4.

> So what if I don't have surround sound? My sound editing suite shows

> me where the transients are, I can do it visually.

> So what if I can't burn to "standard" (Sony and Pioneer ATAPI) CD/DVD

> devices? The VM burning mechanism works.

> So what if I have no USB devices available in VM? I only need to use a

> keyboard and mouse to work.

> But now all of a sudden, in the virtual machine, I have Windows

> Updates working properly (for the VM only, of course).

>

> PC Pete wrote:

>> Any ideas folks?

>>

>> I'm not getting anywhere fast - maybe the question is too hard?

>>

>>

>> PC Pete wrote:

>>> MowGreen [MVP] wrote:

>>>> Is Spybot installed and is TeaTimer Enabled ? The above entry has

>>>> been associated with that scenario as TeaTimer is 'guarding'

>>>> against .dll changes.

>>>>

>>> No, I don't have Spybot or Tea Timer. So far, I haven't needed them,

>>> but I'll bear that in mind.

>>> As far as I can tell, I haven't installed any kind of registry or

>>> file monitoring processes. I have a firewall (sort of), and I keep a

>>> close watch on my network activity and processes and filesystem. So

>>> far so good! (Famous last words, I know).

[Guest PC Pete]

[PLAIN]Re: [Error number: 0x80244016] Unable to Download Windows Updates[/PLAIN]

 

Re: [Error number: 0x80244016] Unable to Download Windows Updates

 

I should also note in passing the (what I can only consider a) flurry of

Vista x64 windows Update patches and fixes for update corruption issues

in the past week.

Unfortunately, as anyone can tell by browsing the MS "predefined Windows

versions" dropdown in the MS update sites, it appears that someone left

out any mention of Windows XP Professional x64 edition. I can find XP32,

XP embedded, and Vista x64 and Server 2006/7/8 x64, but no XP Pro x64.

I wonder why? I mentioned this in passing to the last MS support person,

and their response was (and I quote) '...' I should have realised then

where I was headed.

 

Ah hindsight, where were you when I needed you? :)

 

PC Pete wrote:

> Any ideas folks?

>

> I'm not getting anywhere fast - maybe the question is too hard?

>

>

> PC Pete wrote:

>> MowGreen [MVP] wrote:

>>> Is Spybot installed and is TeaTimer Enabled ? The above entry has

>>> been associated with that scenario as TeaTimer is 'guarding' against

>>> .dll changes.

>>>

>> No, I don't have Spybot or Tea Timer. So far, I haven't needed them,

>> but I'll bear that in mind.

>> As far as I can tell, I haven't installed any kind of registry or

>> file monitoring processes. I have a firewall (sort of), and I keep a

>> close watch on my network activity and processes and filesystem. So

>> far so good! (Famous last words, I know).