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Files Getting Deleted.


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Posted

I have installed an application, and it was working fine, due to some reason,

power

failed, and system restarted, But some of the files got deleted, I have

installed, anti virus software. Can You, Please tell me how it got deleted.

  • Replies 6
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Guest Colin Barnhorst
Posted

Re: Files Getting Deleted.

 

I don't know what difference having antivirus software makes, but anytime

there is an abrupt shutdown of the computer there is the risk of the loss of

data.

 

"Irshad" <Irshad@discussions.microsoft.com> wrote in message

news:933D087C-12C2-46B8-AFC0-74D59AE3E35D@microsoft.com...

>I have installed an application, and it was working fine, due to some

>reason,

> power

> failed, and system restarted, But some of the files got deleted, I have

> installed, anti virus software. Can You, Please tell me how it got

> deleted.

Posted

Files Getting Deleted.

 

Only our application files are getting deleted.

But no other files are getting delete, Is it a Install Shield Problem

or any issues with windows

 

"Irshad" wrote:

> I have installed an application, and it was working fine, due to some reason,

> power

> failed, and system restarted, But some of the files got deleted, I have

> installed, anti virus software. Can You, Please tell me how it got deleted.

Posted

RE: Files Getting Deleted.

 

Irshad,

Can you reinstall your application then?

What Operating System are you using?

What filesystem is your hard disk formated with?

Carlos

 

"Irshad" wrote:

> Only our application files are getting deleted.

> But no other files are getting delete, Is it a Install Shield Problem

> or any issues with windows

>

> "Irshad" wrote:

>

> > I have installed an application, and it was working fine, due to some reason,

> > power

> > failed, and system restarted, But some of the files got deleted, I have

> > installed, anti virus software. Can You, Please tell me how it got deleted.

Posted

Re: Files Getting Deleted.

 

Irshad wrote:

> Only our application files are getting deleted.

> But no other files are getting delete, Is it a Install Shield Problem

> or any issues with windows

 

How much detail do you know about your application? Is it losing only

files which it has open for writing, or others? What "Write caching and

Safe Removal" Policy is specified for the drive where these files are

stored? You will note that there are options for this which can cause

exactly what you describe, and if you have them enabled, disable them

until you get a more reliable power source.

Posted

Re: Files Getting Deleted.

 

Thanks Graham,

 

I will check this, Can you please tell me why only our application files are

getting deleted, and other application are running fine.

 

 

 

"Graham" wrote:

> Irshad wrote:

> > Only our application files are getting deleted.

> > But no other files are getting delete, Is it a Install Shield Problem

> > or any issues with windows

>

> How much detail do you know about your application? Is it losing only

> files which it has open for writing, or others? What "Write caching and

> Safe Removal" Policy is specified for the drive where these files are

> stored? You will note that there are options for this which can cause

> exactly what you describe, and if you have them enabled, disable them

> until you get a more reliable power source.

>

Posted

Re: Files Getting Deleted.

 

Irshad wrote:

> I will check this, Can you please tell me why only our application files are

> getting deleted, and other application are running fine.

 

Not really, without examining your code. Things I would look at are

options on your file opens, and whether they are left open until the

application ends instead of being closed when they are finished with.

 

Graham.


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