windows explorer opening wrong program link

[Guest sunsetami]

I downloaded a new program for my business, which downloaded and opens fine.

WHen I try using components within the program, as in adding new customers, a

box comes up "please wait while windows configures .... name of an old

program that has nothing to do with the new one.

Then a box comes up telling me the info needed is on a CD, for the old

program. I dont have a CD for that program anymore...

 

Anything i can do to change this?

[Guest sunsetami]

RE: windows explorer opening wrong program link

 

Its windows installer not explorer... sorry

 

"sunsetami" wrote:

> I downloaded a new program for my business, which downloaded and opens fine.

> WHen I try using components within the program, as in adding new customers, a

> box comes up "please wait while windows configures .... name of an old

> program that has nothing to do with the new one.

> Then a box comes up telling me the info needed is on a CD, for the old

> program. I dont have a CD for that program anymore...

>

> Anything i can do to change this?

>

[Guest Steve Winograd]

Re: windows explorer opening wrong program link

 

On Fri, 1 Feb 2008 11:31:25 -0800, sunsetami

<sunsetami@discussions.microsoft.com> wrote:

>I downloaded a new program for my business, which downloaded and opens fine.

>WHen I try using components within the program, as in adding new customers, a

>box comes up "please wait while windows configures .... name of an old

>program that has nothing to do with the new one.

>Then a box comes up telling me the info needed is on a CD, for the old

>program. I dont have a CD for that program anymore...

>

>Anything i can do to change this?

 

Use the Windows Installer Clenaup Utility to remove the entry for the

old program. It's available here:

 

http://support.microsoft.com/kb/290301

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Steve Winograd, MS-MVP (Windows Networking)

 

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