2008 Trend Micro Internet Security is NOT is compatible with WindowsVista SP1 and Windows XP SP3

[Guest larryinaz]

2008 Trend Micro Internet Security is NOT is compatible with WindowsVista SP1 and Windows XP SP3

 

2008 Trend Micro Internet Security is NOT is compatible with Windows

Vista SP1 and Windows XP SP3

 

I have deleted all of the old 2007 and new 2008 Trend Micro Internet

Security virus software from my computer, because of the multiple

alert messages, that I was having with their new 2008 upgraded

software.

 

If the Trend Micro Personal Firewall and the Unauthorized Changes

Prevention features main components do not work with the new service

packs from Microsoft, why are they still selling this non-working

software to the public?

 

Also, I don't want to wait until sometime in February 2008, for them

to released a "working" version of their Trend Micro Internet

Security, that is compatible with Windows Vista SP1 and Windows XP

SP3. I don't want to remove any new Microsoft service packs, or

uninstall the 2008 Trend Micro program installed in my computer and

re-

install the PC-cillin Internet Security 2007 back into my computer,

and wait again.... until the release of their new 2008 working

version.

 

I was receiving these error messages: Trend Micro Internet Security

Message: Your Unauthorized Change Prevention Service has shut down.

Try restarting Trend Micro Internet Security to restore Your

Unauthorized Change Prevention Service. If the problem persists,

please restart your computer. If you continue to receive this warning,

please contact Technical Support.

 

I keep getting this "Alert" message: "Alert Message: Trend Micro

Internet Security. Unable to recognize the software configuration.

Restart your computer to restore the missing information. If the

problem persists, please contact technical support."

 

I have been working on their error alert messages and replies, since

12/24/07. After eight or more emails back and forth....and multiple

number of lines of their instructions, that's it!! I do not want to

screw up my computer, I do not want more messages, screen shots,

replies, deletes, uninstalls and then reinstalling any more files...in

my computer, hard drive or registry.

 

I asked Trend Micro, that I want a refund ($40.45) for this

subscription.

 

They replied:

I am sorry to inform you, but we can no longer refund the Trend Micro

program that you have purchased from us. Refund application should be

requested within 30 days from the date of purchase. Refunds after 30

days are given in a case to case basis. This is after the all attempts

to fix the issue failed and the case has been forwarded to the Level 2

support.

 

Please provide us with the following so that we can forward this to

the Level 2 support

 

In order for us to have a detailed picture of the problem, please

include in your reply, screen shot(s) of the message(s)/

notification(s).

Continued.....more@#$%^&

----------------------------------------------------------------------------------------------------------------

Product: Trend Micro Internet Security - 2008, Trend Micro Internet

Security Pro - 2008, Trend Micro AntiVirus plus AntiSpyware - 2008

Operating System: Windows XP - SP2, Windows Vista

Published:12/20/07 1:38 PM

 

Solution:

This error will appear if you have installed the 16.05 version of

Trend Micro Internet Security Pro, Trend Micro Internet Security and

Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running

Windows Vista with Service Pack 1 or Window XP with Service Pack 3.

 

The Trend Micro Personal Firewall and the Unauthorized Changes

Prevention features main components do not work with the new service

packs from Microsoft.

 

A working version of Trend Micro Internet Security Pro, Trend Micro

Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with

Windows Vista SP1 and Windows XP SP3 would be released sometime in

February 2008.

 

The release would be timed before Microsoft uploads the new service

packs in their automatic update servers for Windows.

 

To prevent this message from appearing, follow the steps indicated

below:

a.Check the program version of the Trend Micro program installed on

your computer.

b.If you are using version 16.05 and you want to continue using this

latest version of the Trend Micro program, you must uninstall the non-

working service pack from Microsoft.

c.If you do not want to remove the new Microsoft service packs, Trend

Micro suggests that you uninstall the Trend Micro program installed in

your computer and install PC-cillin Internet Security 2007 until the

release of the working version.

source:

http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1036680&id=EN-1036680

--------------------------------------------------------------------------------------------------------------------

[Guest Theo]

Re: 2008 Trend Micro Internet Security is NOT is compatible withWindows Vista SP1 and Windows XP SP3

 

Re: 2008 Trend Micro Internet Security is NOT is compatible withWindows Vista SP1 and Windows XP SP3

 

You may be posting in the wrong forum.

 

This is Windows & Vista x64 (64-bit).

 

This is not 32-bit XP Home/Pro SP3 nor 32-bit Vista x86.

 

 

larryinaz wrote:

> 2008 Trend Micro Internet Security is NOT is compatible with Windows

> Vista SP1 and Windows XP SP3

>

> I have deleted all of the old 2007 and new 2008 Trend Micro Internet

> Security virus software from my computer, because of the multiple

> alert messages, that I was having with their new 2008 upgraded

> software.

>

> If the Trend Micro Personal Firewall and the Unauthorized Changes

> Prevention features main components do not work with the new service

> packs from Microsoft, why are they still selling this non-working

> software to the public?

>

> Also, I don't want to wait until sometime in February 2008, for them

> to released a "working" version of their Trend Micro Internet

> Security, that is compatible with Windows Vista SP1 and Windows XP

> SP3. I don't want to remove any new Microsoft service packs, or

> uninstall the 2008 Trend Micro program installed in my computer and

> re-

> install the PC-cillin Internet Security 2007 back into my computer,

> and wait again.... until the release of their new 2008 working

> version.

>

> I was receiving these error messages: Trend Micro Internet Security

> Message: Your Unauthorized Change Prevention Service has shut down.

> Try restarting Trend Micro Internet Security to restore Your

> Unauthorized Change Prevention Service. If the problem persists,

> please restart your computer. If you continue to receive this warning,

> please contact Technical Support.

>

> I keep getting this "Alert" message: "Alert Message: Trend Micro

> Internet Security. Unable to recognize the software configuration.

> Restart your computer to restore the missing information. If the

> problem persists, please contact technical support."

>

> I have been working on their error alert messages and replies, since

> 12/24/07. After eight or more emails back and forth....and multiple

> number of lines of their instructions, that's it!! I do not want to

> screw up my computer, I do not want more messages, screen shots,

> replies, deletes, uninstalls and then reinstalling any more files...in

> my computer, hard drive or registry.

>

> I asked Trend Micro, that I want a refund ($40.45) for this

> subscription.

>

> They replied:

> I am sorry to inform you, but we can no longer refund the Trend Micro

> program that you have purchased from us. Refund application should be

> requested within 30 days from the date of purchase. Refunds after 30

> days are given in a case to case basis. This is after the all attempts

> to fix the issue failed and the case has been forwarded to the Level 2

> support.

>

> Please provide us with the following so that we can forward this to

> the Level 2 support

>

> In order for us to have a detailed picture of the problem, please

> include in your reply, screen shot(s) of the message(s)/

> notification(s).

> Continued.....more@#$%^&

> ----------------------------------------------------------------------------------------------------------------

> Product: Trend Micro Internet Security - 2008, Trend Micro Internet

> Security Pro - 2008, Trend Micro AntiVirus plus AntiSpyware - 2008

> Operating System: Windows XP - SP2, Windows Vista

> Published:12/20/07 1:38 PM

>

> Solution:

> This error will appear if you have installed the 16.05 version of

> Trend Micro Internet Security Pro, Trend Micro Internet Security and

> Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running

> Windows Vista with Service Pack 1 or Window XP with Service Pack 3.

>

> The Trend Micro Personal Firewall and the Unauthorized Changes

> Prevention features main components do not work with the new service

> packs from Microsoft.

>

> A working version of Trend Micro Internet Security Pro, Trend Micro

> Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with

> Windows Vista SP1 and Windows XP SP3 would be released sometime in

> February 2008.

>

> The release would be timed before Microsoft uploads the new service

> packs in their automatic update servers for Windows.

>

> To prevent this message from appearing, follow the steps indicated

> below:

> a.Check the program version of the Trend Micro program installed on

> your computer.

> b.If you are using version 16.05 and you want to continue using this

> latest version of the Trend Micro program, you must uninstall the non-

> working service pack from Microsoft.

> c.If you do not want to remove the new Microsoft service packs, Trend

> Micro suggests that you uninstall the Trend Micro program installed in

> your computer and install PC-cillin Internet Security 2007 until the

> release of the working version.

> source:

> http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1036680&id=EN-1036680

> --------------------------------------------------------------------------------------------------------------------

>