Ext HD triggers new hardware, drivers not loaded

[Guest GettingOld]

I have had recent problems installing external hd's on Vista 64. I have

run into problems with USB2.0 as well as eSATA. The drive will appear

under the device manager under "disk drives". But it triggers the new

harware wizard, which can't load a driver, which leads to an unknown device

being listed. Even when the unknown device is listed the drive still

appears under "disk drives". The drive wil appear under disk manager, but

it is unaccesable. You can remove the partition but can not change the

drive letters or format. Drive manager has a message asking to refresh or

restart which has no effect.

The drive works fine under XP. Xp recognizes the drive and loads it right

up. I had the same exact problem with the usb drive. I went through all

of the usbstor files solutions and deleted the infcache file and finally got

the usb drive working. No such luck with the eSATA drive. I have tried

to point the wizard to the windows32\drivers folder with no luck. I have

tried to update the driver manually through the properties dialog box and it

starts to update and then says an error occured and the drivers could not be

loaded. What is the problem with Vista64. If XP does such a great job

recognizing the drive why the problems with Vista.

I will addd that I have a dual boot machine XP/Vista64, so it is not a

hardware problem with the computer.

 

Any advice?

[Guest Colin Barnhorst]

Re: Ext HD triggers new hardware, drivers not loaded

 

By "eSATA" can I assume that you are using an external SATA enclosure and an

I to I SATA cable to connect to an eSATA port on the back of the computer?

In that configuration no driver is needed and the issues do not stem from

needing a driver. Mobos that provide an external eSATA port also have SATA

drivers in firmware. That doesn't mean that something isn't messed up for

sure, but just installing a driver won't solve it.

 

Quite a number of these issues are addressed in SP1. Do you have access to

SP1 (MSDN or TechNet subscribers currently should have it)? It is not

available yet for general public use but will be in a few weeks. SP1

released to manufacturing a couple of weeks ago.

 

If not, I suggest you check out the list of updates and hotfixes included in

SP1 to see which ones may address your issues. It is a long and tedious

list but there are links so you can download the individual packages.

 

http://technet2.microsoft.com/windowsvista/en/library/20184cb6-7038-4e82-a32c-4bc10ffe56ab1033.mspx?mfr=true

 

As far as the usb issues are concerned, a lot of users have found help with

http://technet2.microsoft.com/windowsvista/en/library/20184cb6-7038-4e82-a32c-4bc10ffe56ab1033.mspx?mfr=true

 

"GettingOld" <GettingOld@discussions.microsoft.com> wrote in message

news:612DD68D-52BA-4358-BE55-6B98D1DD409E@microsoft.com...

>I have had recent problems installing external hd's on Vista 64. I have

> run into problems with USB2.0 as well as eSATA. The drive will appear

> under the device manager under "disk drives". But it triggers the new

> harware wizard, which can't load a driver, which leads to an unknown

> device

> being listed. Even when the unknown device is listed the drive still

> appears under "disk drives". The drive wil appear under disk manager,

> but

> it is unaccesable. You can remove the partition but can not change the

> drive letters or format. Drive manager has a message asking to refresh

> or

> restart which has no effect.

> The drive works fine under XP. Xp recognizes the drive and loads it

> right

> up. I had the same exact problem with the usb drive. I went through

> all

> of the usbstor files solutions and deleted the infcache file and finally

> got

> the usb drive working. No such luck with the eSATA drive. I have

> tried

> to point the wizard to the windows32\drivers folder with no luck. I

> have

> tried to update the driver manually through the properties dialog box and

> it

> starts to update and then says an error occured and the drivers could not

> be

> loaded. What is the problem with Vista64. If XP does such a great

> job

> recognizing the drive why the problems with Vista.

> I will addd that I have a dual boot machine XP/Vista64, so it is not a

> hardware problem with the computer.

>

> Any advice?

[Guest John Barnes]

Re: Ext HD triggers new hardware, drivers not loaded

 

In particular, the BIOS that is in the enclosure of older USB cases and some

newer. SATA could be a problem if you are enclosing an IDE drive

I have had several enclosures that wouldn't work with 64-bit (Vista or XP)

that work with 32-bit.

 

"GettingOld" <GettingOld@discussions.microsoft.com> wrote in message

news:612DD68D-52BA-4358-BE55-6B98D1DD409E@microsoft.com...

>I have had recent problems installing external hd's on Vista 64. I have

> run into problems with USB2.0 as well as eSATA. The drive will appear

> under the device manager under "disk drives". But it triggers the new

> harware wizard, which can't load a driver, which leads to an unknown

> device

> being listed. Even when the unknown device is listed the drive still

> appears under "disk drives". The drive wil appear under disk manager,

> but

> it is unaccesable. You can remove the partition but can not change the

> drive letters or format. Drive manager has a message asking to refresh

> or

> restart which has no effect.

> The drive works fine under XP. Xp recognizes the drive and loads it

> right

> up. I had the same exact problem with the usb drive. I went through

> all

> of the usbstor files solutions and deleted the infcache file and finally

> got

> the usb drive working. No such luck with the eSATA drive. I have

> tried

> to point the wizard to the windows32\drivers folder with no luck. I

> have

> tried to update the driver manually through the properties dialog box and

> it

> starts to update and then says an error occured and the drivers could not

> be

> loaded. What is the problem with Vista64. If XP does such a great

> job

> recognizing the drive why the problems with Vista.

> I will addd that I have a dual boot machine XP/Vista64, so it is not a

> hardware problem with the computer.

>

> Any advice?

[Guest GettingOld]

Re: Ext HD triggers new hardware, drivers not loaded

 

The board supports SATA II. The drive is connected straight to the board

via the riser connector. I finally did get the drive to work in both usb

and sata connection. There seems to be a problem with the plug and play

manager. Up until a few weeks ago I had no problems with the usb ports.

Now every time an external drive or flash card is plugged in, the system runs

the new hardware wizard and says the driver can't be located. These are the

same flash memory cards that ran flawlessly three weeks ago. I assume I

either have some corrupted files or one of the windows updates really messed

the system up.

 

"John Barnes" wrote:

> In particular, the BIOS that is in the enclosure of older USB cases and some

> newer. SATA could be a problem if you are enclosing an IDE drive

> I have had several enclosures that wouldn't work with 64-bit (Vista or XP)

> that work with 32-bit.

>

> "GettingOld" <GettingOld@discussions.microsoft.com> wrote in message

> news:612DD68D-52BA-4358-BE55-6B98D1DD409E@microsoft.com...

> >I have had recent problems installing external hd's on Vista 64. I have

> > run into problems with USB2.0 as well as eSATA. The drive will appear

> > under the device manager under "disk drives". But it triggers the new

> > harware wizard, which can't load a driver, which leads to an unknown

> > device

> > being listed. Even when the unknown device is listed the drive still

> > appears under "disk drives". The drive wil appear under disk manager,

> > but

> > it is unaccesable. You can remove the partition but can not change the

> > drive letters or format. Drive manager has a message asking to refresh

> > or

> > restart which has no effect.

> > The drive works fine under XP. Xp recognizes the drive and loads it

> > right

> > up. I had the same exact problem with the usb drive. I went through

> > all

> > of the usbstor files solutions and deleted the infcache file and finally

> > got

> > the usb drive working. No such luck with the eSATA drive. I have

> > tried

> > to point the wizard to the windows32\drivers folder with no luck. I

> > have

> > tried to update the driver manually through the properties dialog box and

> > it

> > starts to update and then says an error occured and the drivers could not

> > be

> > loaded. What is the problem with Vista64. If XP does such a great

> > job

> > recognizing the drive why the problems with Vista.

> > I will addd that I have a dual boot machine XP/Vista64, so it is not a

> > hardware problem with the computer.

> >

> > Any advice?

>

>