Error Code 31 - PLEASE HELP

[Guest Shane]

Hi.

We had to rebuild Windows 2000 Server and then do a restore of system state

from the most recent backup. That went great. but now we cannot get the CD

rom to work. it sees it, but Error code 31 will not allow us to use it. I've

tried the registry fix they keep saying but it WILL NOT WORK. Please help us

get this fixed.

i've uninstalled/reinstalled, tried deleting upper and lower filters from

the registry, unplugging it.....nothing! error code 31 keeps coming back.

[Guest Meinolf Weber]

Re: Error Code 31 - PLEASE HELP

 

Hello Shane,

 

From what do you get error code 31, Event viewer? Then please post the complete

error message.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> Hi.

> We had to rebuild Windows 2000 Server and then do a restore of system

> state

> from the most recent backup. That went great. but now we cannot get

> the CD

> rom to work. it sees it, but Error code 31 will not allow us to use

> it. I've

> tried the registry fix they keep saying but it WILL NOT WORK. Please

> help us

> get this fixed.

> i've uninstalled/reinstalled, tried deleting upper and lower filters

> from

> the registry, unplugging it.....nothing! error code 31 keeps coming

> back.

[Guest Shane]

RE: Error Code 31 - PLEASE HELP

 

I get the error in Device Manager when I see the Yellow Exclamation

Point.....and click on Properties......

 

"Shane" wrote:

> Hi.

> We had to rebuild Windows 2000 Server and then do a restore of system state

> from the most recent backup. That went great. but now we cannot get the CD

> rom to work. it sees it, but Error code 31 will not allow us to use it. I've

> tried the registry fix they keep saying but it WILL NOT WORK. Please help us

> get this fixed.

> i've uninstalled/reinstalled, tried deleting upper and lower filters from

> the registry, unplugging it.....nothing! error code 31 keeps coming back.

[Guest Meinolf Weber]

RE: Error Code 31 - PLEASE HELP

 

Hello Shane,

 

Check that you have the correct drivers and reinstall the cd rom drive.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> I get the error in Device Manager when I see the Yellow Exclamation

> Point.....and click on Properties......

>

> "Shane" wrote:

>

>> Hi.

>> We had to rebuild Windows 2000 Server and then do a restore of system

>> state

>> from the most recent backup. That went great. but now we cannot get

>> the CD

>> rom to work. it sees it, but Error code 31 will not allow us to use

>> it. I've

>> tried the registry fix they keep saying but it WILL NOT WORK. Please

>> help us

>> get this fixed.

>> i've uninstalled/reinstalled, tried deleting upper and lower filters

>> from

>> the registry, unplugging it.....nothing! error code 31 keeps coming

>> back.

[Guest Airman Thunderbird]

Re: Error Code 31 - PLEASE HELP

 

Try this:

http://support.microsoft.com/kb/270008

 

Shane wrote:

> I get the error in Device Manager when I see the Yellow Exclamation

> Point.....and click on Properties......

>