Guest Shane Posted March 4, 2008 Posted March 4, 2008 Hi. We had to rebuild Windows 2000 Server and then do a restore of system state from the most recent backup. That went great. but now we cannot get the CD rom to work. it sees it, but Error code 31 will not allow us to use it. I've tried the registry fix they keep saying but it WILL NOT WORK. Please help us get this fixed. i've uninstalled/reinstalled, tried deleting upper and lower filters from the registry, unplugging it.....nothing! error code 31 keeps coming back.
Guest Meinolf Weber Posted March 4, 2008 Posted March 4, 2008 Re: Error Code 31 - PLEASE HELP Hello Shane, From what do you get error code 31, Event viewer? Then please post the complete error message. Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. ** Please do NOT email, only reply to Newsgroups ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm > Hi. > We had to rebuild Windows 2000 Server and then do a restore of system > state > from the most recent backup. That went great. but now we cannot get > the CD > rom to work. it sees it, but Error code 31 will not allow us to use > it. I've > tried the registry fix they keep saying but it WILL NOT WORK. Please > help us > get this fixed. > i've uninstalled/reinstalled, tried deleting upper and lower filters > from > the registry, unplugging it.....nothing! error code 31 keeps coming > back.
Guest Shane Posted March 4, 2008 Posted March 4, 2008 RE: Error Code 31 - PLEASE HELP I get the error in Device Manager when I see the Yellow Exclamation Point.....and click on Properties...... "Shane" wrote: > Hi. > We had to rebuild Windows 2000 Server and then do a restore of system state > from the most recent backup. That went great. but now we cannot get the CD > rom to work. it sees it, but Error code 31 will not allow us to use it. I've > tried the registry fix they keep saying but it WILL NOT WORK. Please help us > get this fixed. > i've uninstalled/reinstalled, tried deleting upper and lower filters from > the registry, unplugging it.....nothing! error code 31 keeps coming back.
Guest Meinolf Weber Posted March 4, 2008 Posted March 4, 2008 RE: Error Code 31 - PLEASE HELP Hello Shane, Check that you have the correct drivers and reinstall the cd rom drive. Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. ** Please do NOT email, only reply to Newsgroups ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm > I get the error in Device Manager when I see the Yellow Exclamation > Point.....and click on Properties...... > > "Shane" wrote: > >> Hi. >> We had to rebuild Windows 2000 Server and then do a restore of system >> state >> from the most recent backup. That went great. but now we cannot get >> the CD >> rom to work. it sees it, but Error code 31 will not allow us to use >> it. I've >> tried the registry fix they keep saying but it WILL NOT WORK. Please >> help us >> get this fixed. >> i've uninstalled/reinstalled, tried deleting upper and lower filters >> from >> the registry, unplugging it.....nothing! error code 31 keeps coming >> back.
Guest Airman Thunderbird Posted March 6, 2008 Posted March 6, 2008 Re: Error Code 31 - PLEASE HELP Try this: http://support.microsoft.com/kb/270008 Shane wrote: > I get the error in Device Manager when I see the Yellow Exclamation > Point.....and click on Properties...... >
Recommended Posts