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Guest sherwindu
Posted

I received two blue screen messages this week, while the system was sitting

idle. I have been

running Windows 2000 with SP4 for quite some time, with no major problems. I

ran extensive

memory checks producing no errors. I did several virus

scans with nothing found. I did several chkdsk's with no errors found. At the

recommendation of the text on the blue screen, I disabled the cache memory in my

 

BIOS settings. However, doing that caused the startup screen to stall out and I

had

to reset the cache memory. The error on the blue screen was:

KERNEL_DATA_INPAGE_ERROR

I have added no new hardware, and all things appear to operate fine.

 

Any ideas on how to proceed from here?

 

Sherwin

Guest sherwindu
Posted

Re: Blue Screen problem

 

 

I should add that I checked the Event Viewer and saw several confusing items, but

the first one indicated a possible device failure. Is there some easy way to pin

this

down to an actual device without tearing apart a dump file?

 

Sherwin

Guest sherwindu
Posted

Re: Blue Screen problem

 

Well, things have gone from bad to worse. I moved my cache memory to a partition in

my second drive and it appears as if it wiped it out. That second drive

now appears to contain no data and is shown as a removable drive instead of the

fixed drive it actually is. Is there any way I can restore this second drive without

 

destroying the data and partitions it contained?

 

Sherwin

 

sherwindu wrote:

> I should add that I checked the Event Viewer and saw several confusing items, but

> the first one indicated a possible device failure. Is there some easy way to pin

> this

> down to an actual device without tearing apart a dump file?

>

> Sherwin

Guest Frank Booth Snr
Posted

Re: Blue Screen problem

 

sherwindu wrote:

> Well, things have gone from bad to worse. I moved my cache memory to a partition in

> my second drive and it appears as if it wiped it out. That second drive

> now appears to contain no data and is shown as a removable drive instead of the

> fixed drive it actually is. Is there any way I can restore this second drive without

>

> destroying the data and partitions it contained?

>

Don't know what you mean by 'cache memory'. This is a physical part of

the CPU which is RAM that stores recent or most frequently used

operations thus saving the CPU having to address main memory for such

actions thus speeding up processing time. What I think you are referring

to is virtual memory, which is a set aside space on the hard drive that

the CPU can use when main RAM is overused or full, ie the pagefile.sys file.

Guest sherwindu
Posted

Re: Blue Screen problem

 

 

 

Frank Booth Snr wrote:

> sherwindu wrote:

> > Well, things have gone from bad to worse. I moved my cache memory to a partition in

> > my second drive and it appears as if it wiped it out. That second drive

> > now appears to contain no data and is shown as a removable drive instead of the

> > fixed drive it actually is. Is there any way I can restore this second drive without

> >

> > destroying the data and partitions it contained?

> >

> Don't know what you mean by 'cache memory'. This is a physical part of

> the CPU which is RAM that stores recent or most frequently used

> operations thus saving the CPU having to address main memory for such

> actions thus speeding up processing time. What I think you are referring

> to is virtual memory, which is a set aside space on the hard drive that

> the CPU can use when main RAM is overused or full, ie the pagefile.sys file.

 

Right you are Frank, it was virtual memory. However, I ran a disk maintenance

program that restored the second drive. Unfortunately, although the blue

screen problem went away, the whole computer later slowed down. I tried shifting the

virtual memory back to the first drive, but that did not help. I ran all kinds of tests

 

and virus scans, but nothing explains this slow down. I am alocating about 1.5 times

the size of my ram memory for a virtual memory and have lot's or room on my C: drive.

.. The only other suspicious thing is one of my temperature sensors is reading 99

degrees celcius. All my fans, including the CPU fan are working and nothing on the

motherboard feels excesively hot. It may be a heat problem. It can also be a

software

issue, but none of the tools I have tried have been able to isolate any problems. Any

leads

on this problem would be appreciated.

 

Sherwin

Guest Bob I
Posted

Re: Blue Screen problem

 

 

 

sherwindu wrote:

>

> Frank Booth Snr wrote:

>

>

>>sherwindu wrote:

>>

>>>Well, things have gone from bad to worse. I moved my cache memory to a partition in

>>>my second drive and it appears as if it wiped it out. That second drive

>>>now appears to contain no data and is shown as a removable drive instead of the

>>>fixed drive it actually is. Is there any way I can restore this second drive without

>>>

>>>destroying the data and partitions it contained?

>>>

>>

>>Don't know what you mean by 'cache memory'. This is a physical part of

>>the CPU which is RAM that stores recent or most frequently used

>>operations thus saving the CPU having to address main memory for such

>>actions thus speeding up processing time. What I think you are referring

>>to is virtual memory, which is a set aside space on the hard drive that

>>the CPU can use when main RAM is overused or full, ie the pagefile.sys file.

>

>

> Right you are Frank, it was virtual memory. However, I ran a disk maintenance

> program that restored the second drive. Unfortunately, although the blue

> screen problem went away, the whole computer later slowed down. I tried shifting the

> virtual memory back to the first drive, but that did not help. I ran all kinds of tests

>

> and virus scans, but nothing explains this slow down. I am alocating about 1.5 times

> the size of my ram memory for a virtual memory and have lot's or room on my C: drive.

> . The only other suspicious thing is one of my temperature sensors is reading 99

> degrees celcius. All my fans, including the CPU fan are working and nothing on the

> motherboard feels excesively hot. It may be a heat problem. It can also be a

> software

> issue, but none of the tools I have tried have been able to isolate any problems. Any

> leads

> on this problem would be appreciated.

>

> Sherwin

>

>

 

Perhaps look to see what speed the CPU is running at. Intels will dial

back IF they get hot, and you did say you have an elevated temp reading.

Guest sherwindu
Posted

Re: Blue Screen problem

 

 

 

Bob I wrote:

>

> Perhaps look to see what speed the CPU is running at. Intels will dial

> back IF they get hot, and you did say you have an elevated temp reading.

 

Actually, I have an AMD Athlon chip which appears to be running at it's

full speed of 1.33 gHz. I talked to my motherboard manufacturer ASUS

today, and they think the temperatures are OK. What I see is in Task

Manager is the CPU running full out for most operations. I have 512 Meg

of Ram memory, so that should not be the limiting factor for Windows 2000.

Something else is slowing down this PC. It could be a virus that the latest

Norton cannot detect, but I have not been able to pin down this problem.

 

Sherwin

Guest Bob I
Posted

Re: Blue Screen problem

 

 

 

sherwindu wrote:

>

> Bob I wrote:

>

>

>>Perhaps look to see what speed the CPU is running at. Intels will dial

>>back IF they get hot, and you did say you have an elevated temp reading.

>

>

> Actually, I have an AMD Athlon chip which appears to be running at it's

> full speed of 1.33 gHz. I talked to my motherboard manufacturer ASUS

> today, and they think the temperatures are OK. What I see is in Task

> Manager is the CPU running full out for most operations. I have 512 Meg

> of Ram memory, so that should not be the limiting factor for Windows 2000.

> Something else is slowing down this PC. It could be a virus that the latest

> Norton cannot detect, but I have not been able to pin down this problem.

>

> Sherwin

>

>

 

If it's running 100% then yes an AMD would be hot. What have you scanned

it with besides "Norton?

 

Read thru the info at this web site

 

http://www.elephantboycomputers.com/page2.html#Viruses_Malware

Guest Bob I
Posted

Re: Blue Screen problem

 

 

 

sherwindu wrote:

>

> Bob I wrote:

>

>

>>If it's running 100% then yes an AMD would be hot. What have you scanned

>> it with besides "Norton?

>>

>>Read thru the info at this web site

>>

>>http://www.elephantboycomputers.com/page2.html#Viruses_Malware

>

>

> I have AVG anti-virus installed for some time now, and have run several full

> scans with nothing found. I am also checking with AdAware and PestPatrol

> with nothing found. The Norton was done as a one time shot where you contact

> one of their reps and they run their latest programs remotely for you. Again,

> nothing was found. I monitor Task Manager and have seen no unfamiliar processes

> or programs running.

>

> Sherwin

>

>

 

Then what process is running 100%?

Guest sherwindu
Posted

Re: Blue Screen problem

 

 

 

Bob I wrote:

>

> If it's running 100% then yes an AMD would be hot. What have you scanned

> it with besides "Norton?

>

> Read thru the info at this web site

>

> http://www.elephantboycomputers.com/page2.html#Viruses_Malware

 

I have AVG anti-virus installed for some time now, and have run several full

scans with nothing found. I am also checking with AdAware and PestPatrol

with nothing found. The Norton was done as a one time shot where you contact

one of their reps and they run their latest programs remotely for you. Again,

nothing was found. I monitor Task Manager and have seen no unfamiliar processes

or programs running.

 

Sherwin

Guest sherwindu
Posted

Re: Blue Screen problem

 

 

 

Bob I wrote:

>

> Then what process is running 100%?

 

Which ever process/application I bring up from my desktop.

Guest Bob I
Posted

Re: Blue Screen problem

 

 

sherwindu wrote:

>

> Bob I wrote:

>

>

>>Then what process is running 100%?

>

>

> Which ever process/application I bring up from my desktop.

>

>

 

And if you have no application running, what happens? Perhaps the

quickest way to fix the issue, would be to ake it to a computer shop,

and have them look at it.

Guest sherwindu
Posted

Re: Blue Screen problem

 

 

 

Bob I wrote:

> sherwindu wrote:

> >

> > Bob I wrote:

> >

> >

> >>Then what process is running 100%?

> >

> >

> > Which ever process/application I bring up from my desktop.

> >

> >

>

> And if you have no application running, what happens? Perhaps the

> quickest way to fix the issue, would be to ake it to a computer shop,

> and have them look at it.

 

That may be the quickest, but certainly not the cheapest.

 

With no application running, most cpu resources are used in the

System Idle Process, which is to be expected. The question is why

the system is crawling while it is processing other tasks.

 

Sherwin

Guest Bob I
Posted

Re: Blue Screen problem

 

 

 

sherwindu wrote:

>

> Bob I wrote:

>

>

>>sherwindu wrote:

>>

>>>Bob I wrote:

>>>

>>>

>>>

>>>>Then what process is running 100%?

>>>

>>>

>>>Which ever process/application I bring up from my desktop.

>>>

>>>

>>

>>And if you have no application running, what happens? Perhaps the

>>quickest way to fix the issue, would be to ake it to a computer shop,

>>and have them look at it.

>

>

> That may be the quickest, but certainly not the cheapest.

>

> With no application running, most cpu resources are used in the

> System Idle Process, which is to be expected. The question is why

> the system is crawling while it is processing other tasks.

>

> Sherwin

>

>

 

Going back to the original error you received, back up your data, then

work through this article.

http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/6096.mspx?mfr=true

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