BIOS update

March 12, 2008

I have recently installed the 64 bit version of vista home premium. After I

installed 4GB RAM (compatible with the motherboard) the BIOS ony registers

3.2GB so have decided to try an update the BIOS but not having a FDD. I have

tried to make a bootable CD with no luck. Any ideas?

March 12, 2008

Re: BIOS update

"Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

>I have recently installed the 64 bit version of vista home premium. After I

> installed 4GB RAM (compatible with the motherboard) the BIOS ony registers

> 3.2GB so have decided to try an update the BIOS but not having a FDD. I

> have

> tried to make a bootable CD with no luck. Any ideas?

Google. For example, "bios upgrade bootable cd" yields, among others:

http://www.bay-wolf.com/bootcd-bios.htm

March 12, 2008

Re: BIOS update

There is a 'remap' in the BIOS that should help you. You can see if it is

already there and set it. You may be able to update your BIOS online, from

the hard drive etc. Usually the MOBO mfg tells you the procedure and

devices you can do it from where the downloads are available.

"Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

>I have recently installed the 64 bit version of vista home premium. After I

> installed 4GB RAM (compatible with the motherboard) the BIOS ony registers

> 3.2GB so have decided to try an update the BIOS but not having a FDD. I

> have

> tried to make a bootable CD with no luck. Any ideas?

March 12, 2008

Re: BIOS update

BUT- If it's an Asus motherboard, DO NOT USE the windows-based bios update

utility. Most of the time it fails, leaving the motherboard unusable. RMA is

the only fix. Apparently the success rate is close to zero when running a

64-bit os.

If you can't find the Memory Remap option that John mentions below in your

current bios, you might want to verify it's included in the latest bios

before you bother with the bios update. That's the setting you need to

change for your system to see all the installed memory.

Check to see if your BIOS has an option to update from a USB flash disk.

Last resort, you could buy a USB floppy and use that.

"John Barnes" <jbarnes@email.net> wrote in message

news:u45B26EhIHA.4396@TK2MSFTNGP04.phx.gbl...

> There is a 'remap' in the BIOS that should help you. You can see if it is

> already there and set it. You may be able to update your BIOS online,

> from the hard drive etc. Usually the MOBO mfg tells you the procedure and

> devices you can do it from where the downloads are available.

>

> "Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

> news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

>>I have recently installed the 64 bit version of vista home premium. After

>>I

>> installed 4GB RAM (compatible with the motherboard) the BIOS ony

>> registers

>> 3.2GB so have decided to try an update the BIOS but not having a FDD. I

>> have

>> tried to make a bootable CD with no luck. Any ideas?

>

March 13, 2008

Re: BIOS update

Thanks for the help,

It is an Asus motherboard (P5WDG2 WS Pro) and have figured out how to remap

the devices so I can boot from CD. So far I have not seen anything about a

memory remap in the user manual but will try updating the BIOS from CD.

"Paul Shapiro" wrote:

> BUT- If it's an Asus motherboard, DO NOT USE the windows-based bios update

> utility. Most of the time it fails, leaving the motherboard unusable. RMA is

> the only fix. Apparently the success rate is close to zero when running a

> 64-bit os.

>

> If you can't find the Memory Remap option that John mentions below in your

> current bios, you might want to verify it's included in the latest bios

> before you bother with the bios update. That's the setting you need to

> change for your system to see all the installed memory.

>

> Check to see if your BIOS has an option to update from a USB flash disk.

> Last resort, you could buy a USB floppy and use that.

>

> "John Barnes" <jbarnes@email.net> wrote in message

> news:u45B26EhIHA.4396@TK2MSFTNGP04.phx.gbl...

> > There is a 'remap' in the BIOS that should help you. You can see if it is

> > already there and set it. You may be able to update your BIOS online,

> > from the hard drive etc. Usually the MOBO mfg tells you the procedure and

> > devices you can do it from where the downloads are available.

> >

> > "Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

> > news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

> >>I have recently installed the 64 bit version of vista home premium. After

> >>I

> >> installed 4GB RAM (compatible with the motherboard) the BIOS ony

> >> registers

> >> 3.2GB so have decided to try an update the BIOS but not having a FDD. I

> >> have

> >> tried to make a bootable CD with no luck. Any ideas?

> >

>

March 13, 2008

Re: BIOS update

If it's an Asus, you should be able to download the *.BIN file to your HD

and install when booting. This is very safe and totally uncomplicated since

the installer is testing the file before flashing.

Tony. . .

"Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

news:09B1AF4B-E443-4FD9-BDEE-20CE8B88A20A@microsoft.com...

> Thanks for the help,

>

> It is an Asus motherboard (P5WDG2 WS Pro) and have figured out how to

remap

> the devices so I can boot from CD. So far I have not seen anything about a

> memory remap in the user manual but will try updating the BIOS from CD.

>

> "Paul Shapiro" wrote:

>

> > BUT- If it's an Asus motherboard, DO NOT USE the windows-based bios

update

> > utility. Most of the time it fails, leaving the motherboard unusable.

RMA is

> > the only fix. Apparently the success rate is close to zero when running

a

> > 64-bit os.

> >

> > If you can't find the Memory Remap option that John mentions below in

your

> > current bios, you might want to verify it's included in the latest bios

> > before you bother with the bios update. That's the setting you need to

> > change for your system to see all the installed memory.

> >

> > Check to see if your BIOS has an option to update from a USB flash disk.

> > Last resort, you could buy a USB floppy and use that.

> >

> > "John Barnes" <jbarnes@email.net> wrote in message

> > news:u45B26EhIHA.4396@TK2MSFTNGP04.phx.gbl...

> > > There is a 'remap' in the BIOS that should help you. You can see if

it is

> > > already there and set it. You may be able to update your BIOS online,

> > > from the hard drive etc. Usually the MOBO mfg tells you the procedure

and

> > > devices you can do it from where the downloads are available.

> > >

> > > "Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

> > > news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

> > >>I have recently installed the 64 bit version of vista home premium.

After

> > >>I

> > >> installed 4GB RAM (compatible with the motherboard) the BIOS ony

> > >> registers

> > >> 3.2GB so have decided to try an update the BIOS but not having a FDD.

I

> > >> have

> > >> tried to make a bootable CD with no luck. Any ideas?

> > >

> >

March 13, 2008

Re: BIOS update

That's simply not true. I use the windows update utility regularly in 64bit

Windows. The one caveat is that I suggest downloading the BIOS to a local

drive first, then flashing from that.

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

"Paul Shapiro" <paul@hideme.broadwayData.com> wrote in message

news:eSA8oHGhIHA.3352@TK2MSFTNGP04.phx.gbl...

> BUT- If it's an Asus motherboard, DO NOT USE the windows-based bios update

> utility. Most of the time it fails, leaving the motherboard unusable. RMA

> is the only fix. Apparently the success rate is close to zero when running

> a 64-bit os.

>

> If you can't find the Memory Remap option that John mentions below in your

> current bios, you might want to verify it's included in the latest bios

> before you bother with the bios update. That's the setting you need to

> change for your system to see all the installed memory.

>

> Check to see if your BIOS has an option to update from a USB flash disk.

> Last resort, you could buy a USB floppy and use that.

>

> "John Barnes" <jbarnes@email.net> wrote in message

> news:u45B26EhIHA.4396@TK2MSFTNGP04.phx.gbl...

>> There is a 'remap' in the BIOS that should help you. You can see if it

>> is already there and set it. You may be able to update your BIOS online,

>> from the hard drive etc. Usually the MOBO mfg tells you the procedure

>> and devices you can do it from where the downloads are available.

>>

>> "Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

>> news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

>>>I have recently installed the 64 bit version of vista home premium. After

>>>I

>>> installed 4GB RAM (compatible with the motherboard) the BIOS ony

>>> registers

>>> 3.2GB so have decided to try an update the BIOS but not having a FDD. I

>>> have

>>> tried to make a bootable CD with no luck. Any ideas?

>>

>

March 13, 2008

Re: BIOS update

I'm glad it works for you. I did exactly as you describe, with the bios on a

local drive. I've done the same thing without a problem on various other

systems over the years. In this case I had to return my motherboard because

only the first part of the update succeeded- it erased the existing bios

code. When it failed to write the new bios code, the motherboard wouldn't

even post. It would beep, the disk and fans would spin up, and after a few

seconds it would all stop, repeating this pattern every few seconds. Very

sad experience with a newly-assembled system.

This is on an Asus motherboard with Intel chipset? When I called Asus tech

support after hosing my motherboard, they told me NEVER to use the Asus

Windows bios update utility. I asked why it was available on the Asus

website and they said they had requested that it be removed, but not gotten

a response from the Asus decision makers. Asus documents a bios-recovery

procedure, which did not do anything for me. Searching the web I found

plenty of similar reports.

Given the fact that IF it fails it leaves the motherboard useless, it seems

simple enough to me to use the update utility that's reached from within the

bios setup and load the new bios from a usb flash drive.

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

news:B5848DF6-3762-499F-817D-AA6D4FC7A295@microsoft.com...

> That's simply not true. I use the windows update utility regularly in

> 64bit Windows. The one caveat is that I suggest downloading the BIOS to a

> local drive first, then flashing from that.

>

> --

> Charlie.

> http://msmvps.com/xperts64

> http://mvp.support.microsoft.com/profile/charlie.russel

>

> "Paul Shapiro" <paul@hideme.broadwayData.com> wrote in message

> news:eSA8oHGhIHA.3352@TK2MSFTNGP04.phx.gbl...

>> BUT- If it's an Asus motherboard, DO NOT USE the windows-based bios

>> update utility. Most of the time it fails, leaving the motherboard

>> unusable. RMA is the only fix. Apparently the success rate is close to

>> zero when running a 64-bit os.

>>

>> If you can't find the Memory Remap option that John mentions below in

>> your current bios, you might want to verify it's included in the latest

>> bios before you bother with the bios update. That's the setting you need

>> to change for your system to see all the installed memory.

>>

>> Check to see if your BIOS has an option to update from a USB flash disk.

>> Last resort, you could buy a USB floppy and use that.

>>

>> "John Barnes" <jbarnes@email.net> wrote in message

>> news:u45B26EhIHA.4396@TK2MSFTNGP04.phx.gbl...

>>> There is a 'remap' in the BIOS that should help you. You can see if it

>>> is already there and set it. You may be able to update your BIOS

>>> online, from the hard drive etc. Usually the MOBO mfg tells you the

>>> procedure and devices you can do it from where the downloads are

>>> available.

>>>

>>> "Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

>>> news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

>>>>I have recently installed the 64 bit version of vista home premium.

>>>>After I

>>>> installed 4GB RAM (compatible with the motherboard) the BIOS ony

>>>> registers

>>>> 3.2GB so have decided to try an update the BIOS but not having a FDD. I

>>>> have

>>>> tried to make a bootable CD with no luck. Any ideas?

March 13, 2008

Re: BIOS update

Actually, I think all my experience of this is on AMD mobos. I've got a lot

of ASUS boards here, but all except one are 64-bit AMD. That one is an old

D930 that I still use for Hyper-V. (None of my AMD boards will do Hyper-V -

need to replace and upgrade, but I'm trying to wait as long as I can.)

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

"Paul Shapiro" <paul@hideme.broadwayData.com> wrote in message

news:OONr3uRhIHA.5900@TK2MSFTNGP02.phx.gbl...

> I'm glad it works for you. I did exactly as you describe, with the bios on

> a local drive. I've done the same thing without a problem on various other

> systems over the years. In this case I had to return my motherboard

> because only the first part of the update succeeded- it erased the

> existing bios code. When it failed to write the new bios code, the

> motherboard wouldn't even post. It would beep, the disk and fans would

> spin up, and after a few seconds it would all stop, repeating this pattern

> every few seconds. Very sad experience with a newly-assembled system.

>

> This is on an Asus motherboard with Intel chipset? When I called Asus tech

> support after hosing my motherboard, they told me NEVER to use the Asus

> Windows bios update utility. I asked why it was available on the Asus

> website and they said they had requested that it be removed, but not

> gotten a response from the Asus decision makers. Asus documents a

> bios-recovery procedure, which did not do anything for me. Searching the

> web I found plenty of similar reports.

>

> Given the fact that IF it fails it leaves the motherboard useless, it

> seems simple enough to me to use the update utility that's reached from

> within the bios setup and load the new bios from a usb flash drive.

>

> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

> news:B5848DF6-3762-499F-817D-AA6D4FC7A295@microsoft.com...

>> That's simply not true. I use the windows update utility regularly in

>> 64bit Windows. The one caveat is that I suggest downloading the BIOS to a

>> local drive first, then flashing from that.

>>

>> --

>> Charlie.

>> http://msmvps.com/xperts64

>> http://mvp.support.microsoft.com/profile/charlie.russel

>>

>> "Paul Shapiro" <paul@hideme.broadwayData.com> wrote in message

>> news:eSA8oHGhIHA.3352@TK2MSFTNGP04.phx.gbl...

>>> BUT- If it's an Asus motherboard, DO NOT USE the windows-based bios

>>> update utility. Most of the time it fails, leaving the motherboard

>>> unusable. RMA is the only fix. Apparently the success rate is close to

>>> zero when running a 64-bit os.

>>>

>>> If you can't find the Memory Remap option that John mentions below in

>>> your current bios, you might want to verify it's included in the latest

>>> bios before you bother with the bios update. That's the setting you need

>>> to change for your system to see all the installed memory.

>>>

>>> Check to see if your BIOS has an option to update from a USB flash disk.

>>> Last resort, you could buy a USB floppy and use that.

>>>

>>> "John Barnes" <jbarnes@email.net> wrote in message

>>> news:u45B26EhIHA.4396@TK2MSFTNGP04.phx.gbl...

>>>> There is a 'remap' in the BIOS that should help you. You can see if it

>>>> is already there and set it. You may be able to update your BIOS

>>>> online, from the hard drive etc. Usually the MOBO mfg tells you the

>>>> procedure and devices you can do it from where the downloads are

>>>> available.

>>>>

>>>> "Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

>>>> news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

>>>>>I have recently installed the 64 bit version of vista home premium.

>>>>>After I

>>>>> installed 4GB RAM (compatible with the motherboard) the BIOS ony

>>>>> registers

>>>>> 3.2GB so have decided to try an update the BIOS but not having a FDD.

>>>>> I have

>>>>> tried to make a bootable CD with no luck. Any ideas?

>

March 15, 2008

Re: BIOS update

"Paul Shapiro" wrote:

> I'm glad it works for you. I did exactly as you describe, with the bios on a

> local drive. I've done the same thing without a problem on various other

> systems over the years. In this case I had to return my motherboard because

> only the first part of the update succeeded- it erased the existing bios

> code. When it failed to write the new bios code, the motherboard wouldn't

> even post. It would beep, the disk and fans would spin up, and after a few

> seconds it would all stop, repeating this pattern every few seconds. Very

> sad experience with a newly-assembled system.

Just curious but what year was the MB made? Must newer boards have several

ways to recover a corrupt BIOS. My current boards as like 3 different ways.

I also found it easy enough to BUY a new BIOS cheap the one time I messed

one up. Cost like 12.00 bucks and was faster than returning the board.

>

> This is on an Asus motherboard with Intel chipset? When I called Asus tech

> support after hosing my motherboard, they told me NEVER to use the Asus

> Windows bios update utility. I asked why it was available on the Asus

> website and they said they had requested that it be removed, but not gotten

> a response from the Asus decision makers. Asus documents a bios-recovery

> procedure, which did not do anything for me. Searching the web I found

> plenty of similar reports.

>

> Given the fact that IF it fails it leaves the motherboard useless, it seems

> simple enough to me to use the update utility that's reached from within the

> bios setup and load the new bios from a usb flash drive.

>

> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

> news:B5848DF6-3762-499F-817D-AA6D4FC7A295@microsoft.com...

> > That's simply not true. I use the windows update utility regularly in

> > 64bit Windows. The one caveat is that I suggest downloading the BIOS to a

> > local drive first, then flashing from that.

> >

> > --

> > Charlie.

> > http://msmvps.com/xperts64

> > http://mvp.support.microsoft.com/profile/charlie.russel

> >

> > "Paul Shapiro" <paul@hideme.broadwayData.com> wrote in message

> > news:eSA8oHGhIHA.3352@TK2MSFTNGP04.phx.gbl...

> >> BUT- If it's an Asus motherboard, DO NOT USE the windows-based bios

> >> update utility. Most of the time it fails, leaving the motherboard

> >> unusable. RMA is the only fix. Apparently the success rate is close to

> >> zero when running a 64-bit os.

> >>

> >> If you can't find the Memory Remap option that John mentions below in

> >> your current bios, you might want to verify it's included in the latest

> >> bios before you bother with the bios update. That's the setting you need

> >> to change for your system to see all the installed memory.

> >>

> >> Check to see if your BIOS has an option to update from a USB flash disk.

> >> Last resort, you could buy a USB floppy and use that.

> >>

> >> "John Barnes" <jbarnes@email.net> wrote in message

> >> news:u45B26EhIHA.4396@TK2MSFTNGP04.phx.gbl...

> >>> There is a 'remap' in the BIOS that should help you. You can see if it

> >>> is already there and set it. You may be able to update your BIOS

> >>> online, from the hard drive etc. Usually the MOBO mfg tells you the

> >>> procedure and devices you can do it from where the downloads are

> >>> available.

> >>>

> >>> "Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

> >>> news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

> >>>>I have recently installed the 64 bit version of vista home premium.

> >>>>After I

> >>>> installed 4GB RAM (compatible with the motherboard) the BIOS ony

> >>>> registers

> >>>> 3.2GB so have decided to try an update the BIOS but not having a FDD. I

> >>>> have

> >>>> tried to make a bootable CD with no luck. Any ideas?

>

March 15, 2008

Re: BIOS update

The failed motherboard was a current Asus PK3 purchased in November 2007.

Asus documents bios recovery features, but none worked in this case. The

bios was soldered onto the board, not socketed, so replacement was not

practical for me. Asus tech support said the only fix was return it to them

for RMA. They estimated 2 weeks turnaround. I had purchased from Newegg, and

they agreed to ship me a new board immediately and take the failed one back.

That got me going again in a couple of days.

"bp" <bp@discussions.microsoft.com> wrote in message

news:276433C0-9768-4B17-911A-B186DA3FCD07@microsoft.com...

>

> "Paul Shapiro" wrote:

>

>> I'm glad it works for you. I did exactly as you describe, with the bios

>> on a

>> local drive. I've done the same thing without a problem on various other

>> systems over the years. In this case I had to return my motherboard

>> because

>> only the first part of the update succeeded- it erased the existing bios

>> code. When it failed to write the new bios code, the motherboard wouldn't

>> even post. It would beep, the disk and fans would spin up, and after a

>> few

>> seconds it would all stop, repeating this pattern every few seconds. Very

>> sad experience with a newly-assembled system.

>

> Just curious but what year was the MB made? Must newer boards have several

> ways to recover a corrupt BIOS. My current boards as like 3 different

> ways.

>

> I also found it easy enough to BUY a new BIOS cheap the one time I messed

> one up. Cost like 12.00 bucks and was faster than returning the board.

>

>>

>> This is on an Asus motherboard with Intel chipset? When I called Asus

>> tech

>> support after hosing my motherboard, they told me NEVER to use the Asus

>> Windows bios update utility. I asked why it was available on the Asus

>> website and they said they had requested that it be removed, but not

>> gotten

>> a response from the Asus decision makers. Asus documents a bios-recovery

>> procedure, which did not do anything for me. Searching the web I found

>> plenty of similar reports.

>>

>> Given the fact that IF it fails it leaves the motherboard useless, it

>> seems

>> simple enough to me to use the update utility that's reached from within

>> the

>> bios setup and load the new bios from a usb flash drive.

>>

>> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message

>> news:B5848DF6-3762-499F-817D-AA6D4FC7A295@microsoft.com...

>> > That's simply not true. I use the windows update utility regularly in

>> > 64bit Windows. The one caveat is that I suggest downloading the BIOS to

>> > a

>> > local drive first, then flashing from that.

>> >

>> > --

>> > Charlie.

>> > http://msmvps.com/xperts64

>> > http://mvp.support.microsoft.com/profile/charlie.russel

>> >

>> > "Paul Shapiro" <paul@hideme.broadwayData.com> wrote in message

>> > news:eSA8oHGhIHA.3352@TK2MSFTNGP04.phx.gbl...

>> >> BUT- If it's an Asus motherboard, DO NOT USE the windows-based bios

>> >> update utility. Most of the time it fails, leaving the motherboard

>> >> unusable. RMA is the only fix. Apparently the success rate is close to

>> >> zero when running a 64-bit os.

>> >>

>> >> If you can't find the Memory Remap option that John mentions below in

>> >> your current bios, you might want to verify it's included in the

>> >> latest

>> >> bios before you bother with the bios update. That's the setting you

>> >> need

>> >> to change for your system to see all the installed memory.

>> >>

>> >> Check to see if your BIOS has an option to update from a USB flash

>> >> disk.

>> >> Last resort, you could buy a USB floppy and use that.

>> >>

>> >> "John Barnes" <jbarnes@email.net> wrote in message

>> >> news:u45B26EhIHA.4396@TK2MSFTNGP04.phx.gbl...

>> >>> There is a 'remap' in the BIOS that should help you. You can see if

>> >>> it

>> >>> is already there and set it. You may be able to update your BIOS

>> >>> online, from the hard drive etc. Usually the MOBO mfg tells you the

>> >>> procedure and devices you can do it from where the downloads are

>> >>> available.

>> >>>

>> >>> "Loki1975" <Loki1975@discussions.microsoft.com> wrote in message

>> >>> news:8C489D87-A59A-45DB-81F0-BD45B32F4986@microsoft.com...

>> >>>>I have recently installed the 64 bit version of vista home premium.

>> >>>>After I

>> >>>> installed 4GB RAM (compatible with the motherboard) the BIOS ony

>> >>>> registers

>> >>>> 3.2GB so have decided to try an update the BIOS but not having a

>> >>>> FDD. I

>> >>>> have

>> >>>> tried to make a bootable CD with no luck. Any ideas?

March 31, 2008

Re: BIOS update

Paul Shapiro wrote:

> The failed motherboard was a current Asus PK3 purchased in November

> 2007. Asus documents bios recovery features, but none worked in this

> case. The bios was soldered onto the board, not socketed, so replacement

> was not practical for me. Asus tech support said the only fix was return

> it to them for RMA. They estimated 2 weeks turnaround. I had purchased

> from Newegg, and they agreed to ship me a new board immediately and take

> the failed one back. That got me going again in a couple of days.

Wow, great service from Newegg!

April 2, 2008

Re: BIOS update

Yes. This level of service is exactly what you _should_ expect and get. I

primarily use NCIX, and have had similar experiences. Their basic rule is

they cover it directly for a year - after that you go to the OEM. But even

after a year, I've worked with their TS on a non-booting mobo issue that we

were able to resolve quickly. A much better and easier resolution than

having to ship to Asus and wait for the return. (Though, in fairness to

Asus, if you push a bit they will do a cross-ship - but they do take your CC

number for it, and give you 2 weeks to get the old one back to them before

they charge you.)

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

"Tony Harding" <ToHard@nowhere.org> wrote in message

news:47f14bd6$0$5607$607ed4bc@cv.net...

> Paul Shapiro wrote:

>> The failed motherboard was a current Asus PK3 purchased in November 2007.

>> Asus documents bios recovery features, but none worked in this case. The

>> bios was soldered onto the board, not socketed, so replacement was not

>> practical for me. Asus tech support said the only fix was return it to

>> them for RMA. They estimated 2 weeks turnaround. I had purchased from

>> Newegg, and they agreed to ship me a new board immediately and take the

>> failed one back. That got me going again in a couple of days.

>

> Wow, great service from Newegg!

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