Fax service & Brooktrout Shared Fax Provider

[Guest pier]

hi everyone,

I sold to one of my customer a new HP Server with Window Server 2003 R2 STD

x64 with a shared fax solution using the Shared Fax Service and a Broouktrout

True Fax 100 PCI (Microsoft certified) that won't work.

I have about 20 customer using the same fax board on 32bit Windows Server

but on 64bit i can't install the Brooktrout Share Fax Provider on the

Telephony Service...

 

the Brooktrout shared fax provider is usually embeeded into Windows Server

installation files but can microsoft have exclude it on x64 version???

 

any ideas??? any experience??

 

thanks a lot

Pier

[Guest Paul Shapiro]

Re: Fax service & Brooktrout Shared Fax Provider

 

Ask Brooktrout for a 64-bit driver.

 

"pier" <pier@discussions.microsoft.com> wrote in message

news:F3825DCA-9342-40B8-8E41-8AE37B6A0C97@microsoft.com...

> hi everyone,

> I sold to one of my customer a new HP Server with Window Server 2003 R2

> STD

> x64 with a shared fax solution using the Shared Fax Service and a

> Broouktrout

> True Fax 100 PCI (Microsoft certified) that won't work.

> I have about 20 customer using the same fax board on 32bit Windows Server

> but on 64bit i can't install the Brooktrout Share Fax Provider on the

> Telephony Service...

>

> the Brooktrout shared fax provider is usually embeeded into Windows Server

> installation files but can microsoft have exclude it on x64 version???

[Guest pier]

Re: Fax service & Brooktrout Shared Fax Provider

 

Hi Paul

thak you for the post.

 

I've submit the request to Brooktrout (now Dialogic/Cantata) and i'm now

waiting for reply.

 

My dubt is that the provider should be embeeded in the Windows Server 2003

x64 files, because in 32bit OS installation no drivers in needed: during the

shared fax service installation with a Brooktrout board plugged in the PCI

slot the setup process automatically adds the required Provider.

No drivers is needed during installation...

 

see :

http://www.cantata.com/support/productinfo.cfm?frmProduct=Shared%20Fax&frmCategory=Download&frmKnowBaseID=1520&Level=2

 

anyway, i'm waiting the Dialogic reply.

 

Thaks a lot.

 

 

 

"Paul Shapiro" wrote:

> Ask Brooktrout for a 64-bit driver.

>

> "pier" <pier@discussions.microsoft.com> wrote in message

> news:F3825DCA-9342-40B8-8E41-8AE37B6A0C97@microsoft.com...

> > hi everyone,

> > I sold to one of my customer a new HP Server with Window Server 2003 R2

> > STD

> > x64 with a shared fax solution using the Shared Fax Service and a

> > Broouktrout

> > True Fax 100 PCI (Microsoft certified) that won't work.

> > I have about 20 customer using the same fax board on 32bit Windows Server

> > but on 64bit i can't install the Brooktrout Share Fax Provider on the

> > Telephony Service...

> >

> > the Brooktrout shared fax provider is usually embeeded into Windows Server

> > installation files but can microsoft have exclude it on x64 version???

>

>