Guest DSt Posted March 21, 2008 Posted March 21, 2008 Hi all, I have a Dell PowerEdge 2500 server, which has a PERC 3Di RAID controller in it, attached to two 36G drives, which are mirrored, running Windows 2000 SBS. We have been having problems lately, where one drive has been going offline - so the other day, we tried to install some of Tools from the Dell website, for diagnosis - unfortunately, one of them, it would appear, has somehow deleted or replaced the correct driver - after restarting (to complete an install of one of the tools), we now get a STOP Error: INACCESSIBLE_BOOT_DEVICE. The drives are online at the moment, the array is intact and the data seems to be on the disk (I've used a boot CD to get in and check the data) - so I'm thinking this must be a driver issue - especially given the nature of the stuff we were installing at the time. So my question: How do I get the correct driver installed if I can't get into Windows? I have the 2000 SBS install media, so I can run Recovery Console. I also have a valid, full, NTBACKUP backup of the system, again if that's any good (I was going to restore System State - but again, I can't get into Restore Mode because it won't boot). HELP! Thanks in advance, DSt.
Guest Dave Patrick Posted March 21, 2008 Posted March 21, 2008 Re: Reinstalling RAID Drivers Try loading the controller driver from floppy. For the floppy to successfully boot Windows 2000 the disk must contain the "NT" boot sector. Format a diskette (on a Windows 2000 machine, not a DOS/Win9x, so the "NT" boot sector gets written to the floppy), then copy ntldr, ntdetect.com, and boot.ini to it. Edit the boot.ini to give it a correct ARC path for the machine you wish to boot. In order for this to work you'll want to change the arc path in boot.ini from multi syntax to scsi syntax to indicate that Windows 2000 will load a boot device driver and use that driver to access the boot partition. Then also copy the correct manufacturer scsi driver to the floppy but renamed to ntbootdd.sys Something like this below; [boot loader] timeout=10 default=scsi(0)disk(0)rdisk(0)partition(1)\WINNT [operating systems] scsi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 2000 0,1" scsi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 0,2" scsi(0)disk(1)rdisk(0)partition(1)\WINNT="Windows 2000 1,1" scsi(0)disk(1)rdisk(0)partition(2)\WINNT="Windows 2000 1,2" -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "DSt" wrote: > Hi all, > > I have a Dell PowerEdge 2500 server, which has a PERC 3Di RAID > controller in it, attached to two 36G drives, which are mirrored, > running Windows 2000 SBS. > > We have been having problems lately, where one drive has been going > offline - so the other day, we tried to install some of Tools from the > Dell website, for diagnosis - unfortunately, one of them, it would > appear, has somehow deleted or replaced the correct driver - after > restarting (to complete an install of one of the tools), we now get a > STOP Error: INACCESSIBLE_BOOT_DEVICE. > > The drives are online at the moment, the array is intact and the data > seems to be on the disk (I've used a boot CD to get in and check the > data) - so I'm thinking this must be a driver issue - especially given > the nature of the stuff we were installing at the time. > > So my question: How do I get the correct driver installed if I can't > get into Windows? I have the 2000 SBS install media, so I can run > Recovery Console. I also have a valid, full, NTBACKUP backup of the > system, again if that's any good (I was going to restore System State > - but again, I can't get into Restore Mode because it won't boot). > > HELP! > > Thanks in advance, > DSt.
Guest DSt Posted March 21, 2008 Posted March 21, 2008 Re: Reinstalling RAID Drivers Dave, Many thanks for taking the time to reply, but I've just fixed this issue, and it turns out it wasn't a driver issue. It was the problem as described here: http://support.microsoft.com/kb/822052#6b. I got the system up using bcd4win, and deleted the reg entry it referred to, and voila! Thanks anyway, DSt. On 21 Mar, 10:51, "Dave Patrick" <DSPatr...@nospam.gmail.com> wrote: > Try loading the controller driver from floppy. For the floppy to > successfully boot Windows 2000 the disk must contain the "NT" boot sector. > Format a diskette (on a Windows 2000 machine, not a DOS/Win9x, so the "NT" > boot sector gets written to the floppy), then copy ntldr, ntdetect.com, and > boot.ini to it. Edit the boot.ini to give it a correct ARC path for the > machine you wish to boot. > > In order for this to work you'll want to change the arc path in boot.ini > from multi syntax to scsi syntax to indicate that Windows 2000 will load a > boot device driver and use that driver to access the boot partition. Then > also copy the correct manufacturer scsi driver to the floppy but renamed to > ntbootdd.sys > > Something like this below; > > [boot loader] > timeout=10 > default=scsi(0)disk(0)rdisk(0)partition(1)\WINNT > [operating systems] > scsi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 2000 0,1" > scsi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 0,2" > scsi(0)disk(1)rdisk(0)partition(1)\WINNT="Windows 2000 1,1" > scsi(0)disk(1)rdisk(0)partition(2)\WINNT="Windows 2000 1,2" > > -- > > Regards, > > Dave Patrick ....Please no email replies - reply in newsgroup. > Microsoft Certified Professional > Microsoft MVP [Windows]http://www.microsoft.com/protect > > "DSt" wrote: > > Hi all, > > > I have a Dell PowerEdge 2500 server, which has a PERC 3Di RAID > > controller in it, attached to two 36G drives, which are mirrored, > > running Windows 2000 SBS. > > > We have been having problems lately, where one drive has been going > > offline - so the other day, we tried to install some of Tools from the > > Dell website, for diagnosis - unfortunately, one of them, it would > > appear, has somehow deleted or replaced the correct driver - after > > restarting (to complete an install of one of the tools), we now get a > > STOP Error: INACCESSIBLE_BOOT_DEVICE. > > > The drives are online at the moment, the array is intact and the data > > seems to be on the disk (I've used a boot CD to get in and check the > > data) - so I'm thinking this must be a driver issue - especially given > > the nature of the stuff we were installing at the time. > > > So my question: How do I get the correct driver installed if I can't > > get into Windows? I have the 2000 SBS install media, so I can run > > Recovery Console. I also have a valid, full, NTBACKUP backup of the > > system, again if that's any good (I was going to restore System State > > - but again, I can't get into Restore Mode because it won't boot). > > > HELP! > > > Thanks in advance, > > DSt.
Guest Dave Patrick Posted March 21, 2008 Posted March 21, 2008 Re: Reinstalling RAID Drivers You're welcome. -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "DSt" wrote: > Dave, > > Many thanks for taking the time to reply, but I've just fixed this > issue, and it turns out it wasn't a driver issue. It was the problem > as described here: http://support.microsoft.com/kb/822052#6b. > > I got the system up using bcd4win, and deleted the reg entry it > referred to, and voila! > > Thanks anyway, > DSt.
Recommended Posts