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Guest randalel
Posted

My friend recently upgraded to xp64 ,she was running windows xp sp2 but got

infected with virues took it shop they clean her drive but for some reason

could not install xp32 back on her machine.She has a dell demiension e310.For

some reason she cannot install print shop on to her machine,after she put the

disc in a window comes up tell you to click her to install after she click on

to window another window appears an just sit there an nothing happens,no

install shield. The cd does not have nothing relateing to 32 bit or 64

bit.Could someone give me a little advice on this ,thanks in advance.

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Guest Tony Sperling
Posted

Re: print shop

 

I can remember Print Shop from many years ago - it is possible that the

software is using a 16bit installer and sadly there is no way to make that

work.

 

One possible way out would be to install to an ordinary XP and make a

back-up copy, then restore to the 64bit machine. It is quite possible that

it will not execute without a new set of problems, though.

 

Best is probably to contact the manufacturer and ask for a version that is

compatible with a 64bit OS.

 

 

Tony. . .

 

 

"randalel" <randalel@discussions.microsoft.com> wrote in message

news:611912FE-F9E9-4A4B-9B95-816DECB4AD63@microsoft.com...

> My friend recently upgraded to xp64 ,she was running windows xp sp2 but

got

> infected with virues took it shop they clean her drive but for some reason

> could not install xp32 back on her machine.She has a dell demiension

e310.For

> some reason she cannot install print shop on to her machine,after she put

the

> disc in a window comes up tell you to click her to install after she click

on

> to window another window appears an just sit there an nothing happens,no

> install shield. The cd does not have nothing relateing to 32 bit or 64

> bit.Could someone give me a little advice on this ,thanks in advance.

Guest John Barnes
Posted

Re: print shop

 

What version of Print Shop are you trying to install

 

"randalel" <randalel@discussions.microsoft.com> wrote in message

news:611912FE-F9E9-4A4B-9B95-816DECB4AD63@microsoft.com...

> My friend recently upgraded to xp64 ,she was running windows xp sp2 but

> got

> infected with virues took it shop they clean her drive but for some reason

> could not install xp32 back on her machine.She has a dell demiension

> e310.For

> some reason she cannot install print shop on to her machine,after she put

> the

> disc in a window comes up tell you to click her to install after she click

> on

> to window another window appears an just sit there an nothing happens,no

> install shield. The cd does not have nothing relateing to 32 bit or 64

> bit.Could someone give me a little advice on this ,thanks in advance.

Posted

Re: print shop

 

Actually the CD does have something relating to the xp64

operating system which will determine whether it might work

or not.

 

Win xp64 will not run any 16-bit programs at all. If the

install program on the CD is 16-bit, then xp64 cannot run it!

 

 

randalel wrote:

> My friend recently upgraded to xp64 ,she was running windows xp sp2 but got

> infected with virues took it shop they clean her drive but for some reason

> could not install xp32 back on her machine.She has a dell demiension e310.For

> some reason she cannot install print shop on to her machine,after she put the

> disc in a window comes up tell you to click her to install after she click on

> to window another window appears an just sit there an nothing happens,no

> install shield. The cd does not have nothing relateing to 32 bit or 64

> bit.Could someone give me a little advice on this ,thanks in advance.


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