xp keeps restarting with blue screen on startup

[Guest bob17]

hey this is the second time ive had this problem with my computer.

when i start it, it gets to windows and a blue screen comes up and restarts

the computer. i cant start it in safe mode or recently known settings etc. i

tried to repair with installation cd but would not let me. i could reinstall

but would lose all my data and this could happen again so want to fix the

problem. i haven't recently installed any hardware or anything. my computer

froze 1 day and so i had to press the reset button and then it would not

start windows. i cant read the error message on the blue screen cause it

restarts to quickly.

could anyone help please??

[Guest Charlie Russel - MVP]

Re: xp keeps restarting with blue screen on startup

 

When XP first starts up, press F8, before anything else happens. This will

give you a startup menu that includes Safe Mode, etc.From here, set Windows

to not automatically restart on error. Now you can see the error message.

Report back what you see, and we might be able to help. (Or google the error

message - you'd be surprised how much information you'll find.)

 

--

Charlie.

http://msmvps.com/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

 

"bob17" <bob17@discussions.microsoft.com> wrote in message

news:D478F1F8-E13B-40D9-9811-2BFD173AB0B1@microsoft.com...

> hey this is the second time ive had this problem with my computer.

> when i start it, it gets to windows and a blue screen comes up and

> restarts

> the computer. i cant start it in safe mode or recently known settings etc.

> i

> tried to repair with installation cd but would not let me. i could

> reinstall

> but would lose all my data and this could happen again so want to fix the

> problem. i haven't recently installed any hardware or anything. my

> computer

> froze 1 day and so i had to press the reset button and then it would not

> start windows. i cant read the error message on the blue screen cause it

> restarts to quickly.

> could anyone help please??

[Guest Colin Barnhorst]

Re: xp keeps restarting with blue screen on startup

 

Are you running a 64bit version of XP? If not, you may want to post to the

microsoft.public.windowsxp.general newsgroup as this is a newsgroup for 64

bit issues in Windows.

 

"bob17" <bob17@discussions.microsoft.com> wrote in message

news:D478F1F8-E13B-40D9-9811-2BFD173AB0B1@microsoft.com...

> hey this is the second time ive had this problem with my computer.

> when i start it, it gets to windows and a blue screen comes up and

> restarts

> the computer. i cant start it in safe mode or recently known settings etc.

> i

> tried to repair with installation cd but would not let me. i could

> reinstall

> but would lose all my data and this could happen again so want to fix the

> problem. i haven't recently installed any hardware or anything. my

> computer

> froze 1 day and so i had to press the reset button and then it would not

> start windows. i cant read the error message on the blue screen cause it

> restarts to quickly.

> could anyone help please??

[Guest bob17]

Re: xp keeps restarting with blue screen on startup

 

i dont get the option to set windows to not automatically restart when i

press F8 is there any other way??

 

instead i have just installed windows on a different partion (D drive

instead of C) and my comp starts up in D and i can access my C drive files

but none of them will work if im running in D drive. do i have any other

options apart from reformating my c drive?

As this problem has happened before i really dont want to reinstall

everything and then it crash again.

any help is appreciated thank you

[Guest Charlie Russel - MVP]

Re: xp keeps restarting with blue screen on startup

 

Yes, you do. The option is called "disable automatic restart on system

failure". (I had to go build an XP machine to find the exact name.)

 

That is the only way to see what the error message is. It won't solve your

problem. But it might allow you to identify your problem. If this has

happened more than once, you either have a hardware problem, a driver

problem, or unsafe computing habits leading to infection.

 

--

Charlie.

http://msmvps.com/blogs/xperts64

http://mvp.support.microsoft.com/profile/charlie.russel

 

 

"bob17" <bob17@discussions.microsoft.com> wrote in message

news:7375B318-016A-4219-B0C7-279A6CC49156@microsoft.com...

>i dont get the option to set windows to not automatically restart when i

> press F8 is there any other way??

>

> instead i have just installed windows on a different partion (D drive

> instead of C) and my comp starts up in D and i can access my C drive files

> but none of them will work if im running in D drive. do i have any other

> options apart from reformating my c drive?

> As this problem has happened before i really dont want to reinstall

> everything and then it crash again.

> any help is appreciated thank you

>

>