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Printing problems XP64 networked printers


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Guest Jim Helfer
Posted

We've just migrated to using shared network printers on a Server 2003.

We have 64-bit Windows XP workstations, so we have the 32bit and 64bit

drivers loaded on the server.

 

We're having some printing problems that seem mostly prevalent on the

64-bit machines. When you send a print command, sometimes they will

stall, and experience long delays of the application locked up before

they print.

 

I'm also getting "Thunking" errors.

 

Any ideas apreciated.

 

Jim

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Guest Jim Henriksen
Posted

Re: Printing problems XP64 networked printers

 

Deare Jim:

 

For what it's worth, I've seen similar behavior on my small LAN. I

recently replaced a Windows 2000 machine with my "old" XP-64 machine and

bought a new XP-64 machine to serve as my main development machine.

My LAN is peer-to-peer with only 4-5 machines. My "old" XP-64 machine

now owns a Brother printer.

 

Delays initiating print jobs can be 30 seconds or longer, and sometimes,

print jobs just disappear. On the other hand, sometimes printing a

document from MS Word is nearly instantaneous. The whole setup is very

undependable.

 

Apart from this recent behavior, my experience with XP-64 has been

excellent over the past two years.

 

I hope someone has answers.

 

Regards,

Jim Henriksen

 

 

Jim Helfer wrote:

> We've just migrated to using shared network printers on a Server 2003.

> We have 64-bit Windows XP workstations, so we have the 32bit and 64bit

> drivers loaded on the server.

>

> We're having some printing problems that seem mostly prevalent on the

> 64-bit machines. When you send a print command, sometimes they will

> stall, and experience long delays of the application locked up before

> they print.

>

> I'm also getting "Thunking" errors.

>

> Any ideas apreciated.

>

> Jim

Guest Alan Morris [MSFT]
Posted

Re: Printing problems XP64 networked printers

 

the 64bit system uses a binary called splwow64.exe to thunk (who would

have ) the data between the 32 bit applications and the 64 bit spooler

 

 

Some custom printer properties may be unavailable in a 64-bit version of

Windows Server 2003 or Windows XP

http://support.microsoft.com/kb/902066/en-us

 

You cannot use the RUNAS command to print from a 32-bit program in different

user accounts in a single session on a computer that is running a 64-bit

version of Microsoft Windows

http://support.microsoft.com/kb/923357/en-us

 

if the splwow64 process is terminating, then you will not be able to print

until it is restarted.

 

 

Do you experience the delay when printing from 64bit applications (notepad,

IE).

 

 

--

Alan Morris

Windows Printing Team

Search the Microsoft Knowledge Base here:

http://support.microsoft.com/search/?adv=1

 

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Jim Henriksen" <mail@wolverinesoftware.com> wrote in message

news:uQ0$ZfBpIHA.4308@TK2MSFTNGP06.phx.gbl...

> Deare Jim:

>

> For what it's worth, I've seen similar behavior on my small LAN. I

> recently replaced a Windows 2000 machine with my "old" XP-64 machine and

> bought a new XP-64 machine to serve as my main development machine.

> My LAN is peer-to-peer with only 4-5 machines. My "old" XP-64 machine now

> owns a Brother printer.

>

> Delays initiating print jobs can be 30 seconds or longer, and sometimes,

> print jobs just disappear. On the other hand, sometimes printing a

> document from MS Word is nearly instantaneous. The whole setup is very

> undependable.

>

> Apart from this recent behavior, my experience with XP-64 has been

> excellent over the past two years.

>

> I hope someone has answers.

>

> Regards,

> Jim Henriksen

>

>

> Jim Helfer wrote:

>> We've just migrated to using shared network printers on a Server 2003. We

>> have 64-bit Windows XP workstations, so we have the 32bit and 64bit

>> drivers loaded on the server.

>>

>> We're having some printing problems that seem mostly prevalent on the

>> 64-bit machines. When you send a print command, sometimes they will

>> stall, and experience long delays of the application locked up before

>> they print.

>>

>> I'm also getting "Thunking" errors.

>>

>> Any ideas apreciated.

>>

>> Jim

Guest Jim Henriksen
Posted

Re: Printing problems XP64 networked printers

 

Dear Alan:

 

I tried several tests at the office this afternoon. Two attempts to

print from WordPad took about 20 seconds each. A third attempt failed

with a message along the lines of "unable to start print job." When I

quiickly retried, the printer responded immediately. Attempts to print

from Word were handled promptly.

 

Since WordPad is in the Program Files directory, not Program Files

(x86), am I correct in assuming that it's a 64-bit application?

Obviously Word is not.

 

Finally, let me restate that my printer responsiveness issues began when

I replaced the Windows 2000 machine that used to own the printer with

an XP-64 machine. The problem is an XP-64 to XP-64 problem.

 

Regards,

Jim

 

Alan Morris [MSFT] wrote:

> the 64bit system uses a binary called splwow64.exe to thunk (who would

> have ) the data between the 32 bit applications and the 64 bit spooler

>

>

> Some custom printer properties may be unavailable in a 64-bit version of

> Windows Server 2003 or Windows XP

> http://support.microsoft.com/kb/902066/en-us

>

> You cannot use the RUNAS command to print from a 32-bit program in different

> user accounts in a single session on a computer that is running a 64-bit

> version of Microsoft Windows

> http://support.microsoft.com/kb/923357/en-us

>

> if the splwow64 process is terminating, then you will not be able to print

> until it is restarted.

>

>

> Do you experience the delay when printing from 64bit applications (notepad,

> IE).

>

>


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