Jump to content

Run Adobe Premiere Elements on Vista 64 bit system


Recommended Posts

Guest bboyd23
Posted

I'm trying to run Adobe Premiere Elements on my new 64 bit laptop but am

having nothing but problems. Adobe can't seem to help me, I talk to one

person and get told that it will run in 32 bit compatibility mode and I talk

to another guy and he tells me that it won't run at all. When the program

runs it keeps freezing, sometimes it trys to load but then stops. Any ideas

out there? Anybody else using this program successfully?

Guest R. C. White
Posted

Re: Run Adobe Premiere Elements on Vista 64 bit system

 

Hi, BBoyd.

 

I can offer you sympathy and empathy, but not much else. :^{ (And I'm

assuming a lot here because you never mentioned which version of Premiere

Elements you have. Your post doesn't even mention either Vista or WinXP.)

 

I've never run Premiere Elements, but I've run Photoshop Elements for years,

ever since about PSE 2 and including PSE 3, 4 and 6 (skipped 5). The

earlier ones were in WinXP Pro and generally gave me no problems. I don't

recall if I ever tried it in WinXP x64. I was running PSE 4 when I joined

the Vista beta in about August 2005 and tested both x86 and x64 through the

end of the beta in November 2006. I've run nothing but Vista Ultimate x64

since Vista RTM, except for occasional excursions into 32-bit and WinXP X64

just to check out something.

 

I complained bitterly about PSE 4 during the Vista beta, mostly about

compatibility problems that prevented installation - or running after the

install. But by RTM, it was installing and running properly in both x86 and

x64. Then I upgraded to PSE 6 and have had only minor problems with that.

 

Adobe has not been very helpful. Their Help files and websites offer a lot

of generic help, but it's up to us to comb through and find which of the

many suggestions MIGHT apply to our case. And their jargon makes

Microsoftese look like a kindergarten primer. :>(

 

Vista's "compatibility mode" is NOT for 32-bit compatibility. If you

right-click on the executable and click Properties then the Compatibility

tab, you'll see the options, which are for other Windows versions (Win95,

Win2K, WinXP SP2, etc.), not for other hardware platforms. The PSE 6

package lists "or Windows Vista" under System Requirements, with no

distinction between x86 and x64. In fact, there are almost no 64-bit

applications on the market today (at least for consumers) and all 32-bit

applications that run on 32-bit Vista must also run on Vista x64. That's

one of the rules. ;^}

 

HOW have you tried to install Premiere Elements? Have you right-clicked the

setup file and chosen to Run as Administrator? Are you the Administrator?

"I've tried it" doesn't tell us enough to help you. Neither does "Didn't

work". We need a step-by-step narrative of what you did and what results

you saw, including any error messages.

 

I can't find any newsgroups with either "premiere" or "adobe elements" in

their titles. Have you tried Google?

 

Sorry I can't offer more help than that. When you find the solution, please

post back so that we'll be better able to help the next person with a

similar problem.

 

RC

--

R. C. White, CPA

San Marcos, TX

rc@grandecom.net

Microsoft Windows MVP

(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

 

"bboyd23" <bboyd23@discussions.microsoft.com> wrote in message

news:31E39F2C-0493-4303-8A11-388AF89B63A1@microsoft.com...

> I'm trying to run Adobe Premiere Elements on my new 64 bit laptop but am

> having nothing but problems. Adobe can't seem to help me, I talk to one

> person and get told that it will run in 32 bit compatibility mode and I

> talk

> to another guy and he tells me that it won't run at all. When the program

> runs it keeps freezing, sometimes it trys to load but then stops. Any

> ideas

> out there? Anybody else using this program successfully?

Posted

Re: Run Adobe Premiere Elements on Vista 64 bit system

 

On May 19, 10:47 pm, bboyd23 <bboy...@discussions.microsoft.com>

wrote:

> I'm trying to run Adobe Premiere Elements on my new 64 bit laptop but am

> having nothing but problems.  Adobe can't seem to help me, I talk to one

> person and get told that it will run in 32 bit compatibility mode and I talk

> to another guy and he tells me that it won't run at all.  When the program

> runs it keeps freezing, sometimes it trys to load but then stops.  Any ideas

> out there?  Anybody else using this program successfully?

 

I too am sympathetic, but no hopeful. I have Adobe Creative Suite 3

Web Premiere on my Vista 64-bit system. Adobe update will not update

Illustrator properly. Fortunately, the other programs, which are the

ones I need, update properly. I called Adobe and they said that they

do *not* guarantee 64-bit compatibility. Adobe told me to post my

concerns to the Users Forums. I haven't bothered yet.

 

I do not think Adobe is very concerned because there are not enough of

us complaining out here.

 

Jim

Guest LAXn''DRUMS
Posted

RE: Run Adobe Premiere Elements on Vista 64 bit system

 

idk if this will help... but

 

http://kb.adobe.com/selfservice/viewContent.do?externalId=332888&sliceId=2

 

"bboyd23" wrote:

> I'm trying to run Adobe Premiere Elements on my new 64 bit laptop but am

> having nothing but problems. Adobe can't seem to help me, I talk to one

> person and get told that it will run in 32 bit compatibility mode and I talk

> to another guy and he tells me that it won't run at all. When the program

> runs it keeps freezing, sometimes it trys to load but then stops. Any ideas

> out there? Anybody else using this program successfully?

×
×
  • Create New...